Fido

Fido Outage Report in Jasper, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Jasper, Alberta 05/09/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (41%)

    Internet (41%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • daangerouslove nicole☁️ (@daangerouslove) reported

    @FidoSolutions @Fidomobile we getting a discount on our bill? considering this took almost 24 hours to fix:)

  • SarahFrumento 🌸 Sarah ☮️💓🚲 Frumento (she/her) 🦄 (@SarahFrumento) reported

    So... thanks to @Fidomobile being down, I cannot put my name on the list for the AZ vaccine because I cannot receive a text message or call 😩

  • Fosters_mom_14 Tracy (@Fosters_mom_14) reported

    I can call out and receive calls, but I still can’t text, and I can’t call everyone. My sister is in Rogers network, and I still can’t reach her. Why can’t we text @Fidomobile #rogersdown #fidodown

  • JoeMich62613463 Joe Michaels (@JoeMich62613463) reported

    @FidoSolutions @Fidomobile The one time that I needed to make an emergency phone call my cell service was unavailable. WTF is going on Fido?

  • RemedyMoore Remedy Moore (@RemedyMoore) reported

    @Fidomobile I have contacted support twice about an over payment of $260.00 and still haven’t received my refund. In #covid times this is killing me. Why is it so difficult to get anything sorted that’s not paying you?

  • bclaser Beautiful Canadian Laser and Skincare Clinic (@bclaser) reported

    @Fidomobile I hope the customers get reimbursed for the loss of service today

  • priyankar31 Shree Priyankar (@priyankar31) reported

    @FidoSolutions @Fidomobile Fido services suck, when outage came in you guys shut down your customer service lines on phone & chat, and left customers without any clue. I lost my whole day work, who will compensate for this? I need bill credit for this. PATHETIC SERVICE, I’m going away!

  • davidcouvier Dave (@davidcouvier) reported

    Hey @Fidomobile what's going on with your network?! Entire day with no service??

  • NiravVo41454678 Nirav Vora (@NiravVo41454678) reported

    @Fidomobile what compensation will I get for complete loss of revenue and stress for today's outage? I have 4 lines with you that were all affected

  • arashad Ahmad R. Awadallah 🍁 (@arashad) reported

    @hammady @Fidomobile no, but it seems my problem is fixed now