Fido

Fido Outage Report in Jasper, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Jasper, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Jasper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Jasper, Alberta 04/21/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (43%)

    Internet (43%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • richard_beck Richard Beck (@richard_beck) reported from La Prairie, Québec

    @reneritchie Come over to the bright side that is Fido - never had that happen to me

  • engrsaleh Saleh Hussein (@engrsaleh) reported from London, Ontario

    @Fidomobile I don't know how you consider your company as a lead telecom in canada and a small home internet problem can't be fix

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido Ask to speak to retention and cancel your account. Frontline customer care normally can’t help and try to resolve the call quickly without normally helping the customer.

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile no internet for 3 days now. Can't get to tech support. Fido says it's aware of the problem. So what's the problem! I'm getting so done with this company

  • bluebeard Paul (@bluebeard) reported from Gravenhurst, Ontario

    @Fidomobile anyone in customer service out there ?

  • WriteLinesInk Jennifer Leigh (@WriteLinesInk) reported from Vancouver, British Columbia

    @Fidomobile you stupid people. I have better things to do with my life and spend 45 minutes waiting on the phone for you to answer tech support. And if I had goddamn data God I wouldn't need to phone you would I? I can just go online. Not very well-thought-out

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • zachburke5075 Zach Burke (@zachburke5075) reported from Norwich, Ontario

    @desxsmith @fido No problem. Used to work for Rogers (Fido parent company). They don’t always work but if a case is opened with the CRTC then it can be used as leverage and hopefully will sort out the issue faster. I would call them after you have filed a complaint.

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers