Fido

Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 09/20/2024 07:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (40%)

    Phone (40%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • mcveggieman Doug McMaster (@mcveggieman) reported

    @Fidomobile your customer service sucks. It's not customer service at all it's customer disservice. Nobody wants to wait forever to connect to a live agent, and you've made it literally impossible to contact somebody by phone

  • KaranKh43979611 Belle ame (@KaranKh43979611) reported

    @Fidomobile This is ridiculously bad and shameful act of taking money from your customers pocket. By not informing or alerting them my their overused international calls and then charging hefty sum of amount. I literally cannot afford to pay my bill. What should i do now?

  • CALCocoReads Corinna 💚🌈 (@CALCocoReads) reported

    LOL the compensation from the Rogers @Fidomobile outage is not even 10 dollars! **** you Rogers.

  • Charles00436660 Charles Dow (@Charles00436660) reported

    @Fidomobile internet service at M1B has been off since before 7 am today

  • gutless_worm e (@gutless_worm) reported

    The @Fidomobile website has always been terrible but it's been over a year since I've been able to access it on MacOS Safari. Get rid of your god-awful SPA design and just give me a website where I can actually pay my bill.

  • satisfaitRoi امــیـــــررضا (@satisfaitRoi) reported

    @Fidomobile I appreciate it if you provide an option on the live chat support for the subscribers to rate their satisfaction for your agents! It is disrespectful of us when your clients easily forget to get back on us and waste our time! It has happened to me a lot.

  • JoeyWelburn Joey Welburn (@JoeyWelburn) reported

    Anyone else having issues with their @Fidomobile wifi? All day it has been on and off, now seems like it’s not working at all… @FidoSolutions @RogersHelps

  • Mediaoverkills Mediaoverkill (@Mediaoverkills) reported

    @Fidomobile Just got my fido payment, you guys only deducted 10 dollars, which you think makes up for that day of bullshit, unable to reach anyone for an emergency, unable to get entertain, no idea where i was going because GPS was down, ******* cheap ***. Switching to virgin

  • Kaatieroo kt (@Kaatieroo) reported

    Almost drowned and lost my phone in the process. PTSD engaged. Was terminated without cause from my job a week later. Called @Fidomobile to have a payment plan set up. The woman on the phone from Montreal told me to find a job…more than once. That’s customer service 👌

  • Voice4Silent Wanda Probe (@Voice4Silent) reported

    @Rogers @Fidomobile I thought there was a promise that customers like me, would not lose mobile. I can tell you that's not true. Checking down detector shows that the service has been randomly going down all over Canada. Why? #rogersoutage