Fido outages and service status in Thetford-Mines, Quebec

Problems in the last 24 hours in Thetford-Mines, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blair (@blairs1) reported 3 minutes ago

  @Fidomobile cancelled within 14 days of activating, was charged in full and no refund as promised - trying to call, it's saying my phone was lost/stolen. help.

• 
  Vince Ltd. (@Vince_Ltd) reported 3 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 3 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile

• 
  sohail (@sohail87033951) reported 3 minutes ago

  Requested @Fidomobile to close my account, but instead was pushed to keep paying for unused services. Now facing unnecessary charges& collection harassment.If closed on time,this issue wouldn’t exist. Authorities should investigate such practices. @CRTCeng #ConsumerRights #Canada

• 
  Kirito96 (@kirito_9668) reported 4 minutes ago

  @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.

• 
  Ammi jangra (@jangra0215) reported 7 minutes ago

  @CihadKeskin10 @Fidomobile Same issue, we are also trying to get in touch with Fido team but they are not helpful. @Cihad did you get any response from them?

• 
  Pete (@floofydoofbkup) reported 7 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Kevin ⚜️ Dorfer (@kevindorfer) reported 9 minutes ago

  Hey @Fidomobile, just landed back in Canada after a month in France and... guess who's pissed? I have this line with Fido, calls and texts only, since my data come from my other sim, French plan. No worries, I'd think. Wrong. They slapped me with $108 more—turned out, every time someone rang my Canadian number and it went straight to voicemail, boom, $18. Six times. Even though I never answered... anyhow, it's insane and next level greedy! My previous line was with @Bell and they never did this crap.

• 
  Catching the Lies / Candidate for Prime Minister (@LaylasWorld2) reported 14 minutes ago

  @Fidomobile @carlycahcah that is BS i have tried too get a call back numerous times!!!!! never call when scheduled. what the hell kind os service is this????? How come we cannot get onto the site?

• 
  LallyA (@LallyAd) reported 17 minutes ago

  @Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long