Fido

Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 01/07/2026 14:20

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • tevalepepino Belle (@tevalepepino) reported

    I love when @FidoSolutions @Fidomobile goes down I lose my ENTIRE DAY OF WORK AGAIN!!!! :)

  • krusinckas Anthony Krusinckas (@krusinckas) reported

    @FidoSolutions @Fidomobile I just want others to be aware of their poor customer service and lack of understanding. My other children were going to get phones for their lines. No chance now! Guess it's just best to take my business elsewhere. #bigtelecom #crtc

  • impeccable_soul MUKESH DHATWALIA (@impeccable_soul) reported

    @Fidomobile #takeresponsibility #worstcustomerexperience I am still waiting for the case to be resolved that has been ongoing for more than a month. Last month your team told me that the issue is resolved yet I got an incorrect bill this month, and I am chasing you guys again

  • xsonarisx xsx (@xsonarisx) reported

    @Fidomobile My mobile data is down right after a power outage. Tethering on my partner's network as they are still operational. Why as of recent has the network kept having issues?

  • fitlatina_ Fit Latina🇧🇷 (@fitlatina_) reported

    @Fidomobile why do you keep suspending my partner’s account? He has called customer service multiple times, they said they have fixed it but he again he cannot log into the app because it’s been suspended. For what ?!

  • amitabh2014 Amitabha (@amitabh2014) reported

    @Fidomobile is such an unprofessional company that despite the fact a Case No. was created by them, they don't provide an update, no communication and customer service is totally useless. I guess the culture comes from @Rogers; we all know @RogersHelps when Canada was shut down

  • ankursharma1602 Ankur Sharma (@ankursharma1602) reported

    @Fidomobile hey Fraudo! I ordered a device on 30th July and still haven't received it. Every time I try contacting customer care I'm asked to wait. Haven't seen a more lousy enterprise ever. What's up?

  • impeccable_soul MUKESH DHATWALIA (@impeccable_soul) reported

    @Fidomobile you have the worst customer service I have interacted it. Worst company to deal with. I have been chasing you guys for past one month to fix a issue that you are responsible for. Your fraud team doesn’t get back. Your customer agents don’t know what to do #fido

  • impeccable_soul MUKESH DHATWALIA (@impeccable_soul) reported

    Your customer agent gives me an extension for an employee that hasn’t been working with Fido since July29th. I have been constantly asked to get in touch with a person who doesn’t even work for you. Your agents mock by saying ‘It has only been seven business days’ @Fidomobile

  • JamesHi58235978 James Higgins (@JamesHi58235978) reported

    @FidoSolutions @Fidomobile why was there a credit check done on me without my permission from Fido? My credit score went down 21 points due to this unauthorized credit check. Iv called and was cut off while waiting for and answer.