Fido

Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 01/07/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile @Rogers fix my phone RIGHT NOW I can't go to a store and the call center operators are not doing their job, this is not acceptable

  • mrxisonx Mr. X (@mrxisonx) reported

    @Fidomobile Under my dads name and he was sick in hospital. Only communication was his email. You are disingenuous as you should have turned service off instead of trapping people into this transition fee basically you schemey slimey Big Company behavior.

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile then? what’s the solution? are we gonna get the usual customer support?

  • sepideh_208 sepideh (@sepideh_208) reported

    @Fidomobile I ordered the new phone in June but it was backordered and I got it recently so it is Fido 's issue not mine. I have been trying to call all day today, I got connected once the person said wrong department and transferred me, I was on hold for one hour, someone picked up

  • renukamendiss renuka mendis 🍉 (@renukamendiss) reported

    @Fidomobile your 3g transition I was advised would not affect my service. And you have instead suspended my phone and I cannot call nor receive any. I've tried to call and keep getting terminated. #FidoG3 I need you to message me here and contact me with a number and name

  • saurabhmkj Saurabh Mukherjee (@saurabhmkj) reported

    @Fidomobile are you a real human or a Bot with no real intelligence to understand customer requests? the whole complaint itself was about the struggle to reach the customer support.

  • SeanHanleyTO Sean Hanley (@SeanHanleyTO) reported

    @Fidomobile So is anyone going to help out?

  • rouquinne rouquinne 🇺🇦🌻 (@rouquinne) reported

    @Fidomobile It says they can't tell if my device is compatible. Obviously, my device IS compatible - I have been using it for 2 years on your network with absolutely NO problems! I'm not interested in getting an expensive new phone if that's your next suggestion.

  • skimzyyy RoYan (@skimzyyy) reported

    @Fidomobile @Fidomobile what the hell is happening to your customer service contact line? Wait time is almost an hour without a call back. Also, I want to suspend my account for a while.

  • 2076ckm10 Bear Dog (@2076ckm10) reported

    @Fidomobile @Deepind32050694 You are a fraud company. Wont return calls. Wont help. We are trying to cancel our contract and can't talk to anyone or get a call back. I am going to keep posting until this gets done. We will never use Fido or Rogers because of this.