Fido

Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

No problems detected

If you are having issues, please submit a report below.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 12/27/2025 03:40

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Tony14236731 Tony (@Tony14236731) reported

    @Fidomobile fido agent Thursday promised $25 credit to me, but now they said the fido system can't be compatible with my loyalty plan. Never believe fido agents and fido company. Now they only said they were sorry can't do anything.

  • Jummy Jummy (@Jummy) reported

    Dear @Fidomobile @FidoSolutions, I don’t think I’d use your chat service again for customer service: it’s WAY SLOWER than speaking to someone on the phone.

  • uzairsayied uzair sayied (@uzairsayied) reported

    @Fidomobile no internet in Ajax. Is there an outage ??

  • chloeBumblebee chloe (@chloeBumblebee) reported

    Thanks @RogersHelps and @Fidomobile for switching my area to fibre internet only so an incredibly poor person like me has to get an unnecessary and expensive internet package. Absolute garbage.

  • ShatteredEgoPro The Ginge Sound (@ShatteredEgoPro) reported

    @Fidomobile Bad company don’t do it

  • heyitsmakii Maki (@heyitsmakii) reported

    @Fidomobile used to be my favorite. absolutely hate them now lol Have had to talk to them 6 times now and they always say they’ll fix something and never do. What a headache

  • ___Shergillz___ Prince Shergill (@___Shergillz___) reported

    I have been living in Canada for 8 months and have not missed any credit card payment till date,credit card score is also better than you think But I have visited Fido's store 5 times to get the iphone and I faced harrassment because of the worst service of fido @Fidomobile

  • EistQuant John Meier (@EistQuant) reported

    @Fidomobile internet is down in the Baseline & Merivale area of Ottawa.

  • GrowthLouis Louis 🌊 (@GrowthLouis) reported

    @Fidomobile needs help with their system. 2min automated call through 5 options to be told to click a link in a text to get a call back to another 2min of chatbot to find out that calls will be made in a few hours... Sorry but that's bad #UX.

  • Neha21366756 Neha (@Neha21366756) reported

    @Fidomobile Charged for roaming US calling charges staying while in Canada. Customer support sucks! Terrible service!