Fido

Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 01/02/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • UshaanH ushaan hindolia (@UshaanH) reported

    @Fidomobile Super hard to get hold of your customer service team anytime of the day. Your new year resolution should be providing better customer service.

  • urjajain2 Urja (@urjajain2) reported

    Hi Fido, I have been charged $68 unnecessarily for making international calls when my plan includes 1000 mins of free international calling. I called your customer care but they have been of no use and very rude. PLEASE HELP! @Fidomobile @FidoSolutions

  • RohzaleeJ 🌺 R O H Z A L E E 🌺 (@RohzaleeJ) reported

    @Fidomobile why would you send me my bill on Christmas Eve. So rude !

  • joaospasteis i love a big leaf (@joaospasteis) reported

    Hey @Rogers / @Fidomobile, are you going to pay my @TELUS phone bill this month for all the data charges since your internet has been down in my area for TWO days? Absolutely ridiculous!!!

  • Rajjosh98715283 Raj S Joshi (@Rajjosh98715283) reported

    @Fidomobile extremely unsatisfied with the service given by fido, They dont listen to customer problem . Big mistake to be a fido customer, there are better plans with other carriers and much good customer service.

  • JaeDion_ JaeDion (@JaeDion_) reported

    @Fidomobile Your Internet is trash, I'm always having connection problems since I've been with you guys, and I'm going to find a new provider.

  • Ruchin_Samani Ruchin Samani (@Ruchin_Samani) reported

    @Fidomobile Is there any deal on iphone 14 pro for zero down. I am willing to switch to Fido but looking for a right deal

  • soumojit028 Soumojit Biswas 🇮🇳 (@soumojit028) reported

    @Fidomobile @FidoSolutions not getting network here in India. It was fine 1st day. From 2nd day onwards, I am not getting any n/w. Please assist.

  • Amal8710 Amal J (@Amal8710) reported

    I need that 55GB plan for $30.....I've been a lifetime customer! Can't be waiting on hold for this. Life goes on! I have multiple plans @FIDOAlliance @Fidomobile @FidoSolutions Send help asap!!

  • Deepsingh0210 Prabhdeep Chhatwal (@Deepsingh0210) reported

    @Fidomobile one of the worst customer service in Canada. They don’t value customer time and despite escalation there is No response from them.