Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford-Mines, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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sepideh
(@sepideh_208) reported
@Fidomobile Yes there is no service, I received a text saying my service is suspended due to 3g network retirement but I got this sim card activated yesterday and it is new.
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Francisca Vergara
(@FranciscaVerg16) reported
@mrxisonx @Fidomobile Fido is a scam. They can't possibly charge us a fee for this. It's okay to lose service, but charging a fee is the last straw! I have a 5G-compatible phone, and they still charged me! This deserves a massive collective complaint!
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile how do we make this complaint more official? this support model is unacceptable in any line of business. how do we make sure that this reaches the decision maker of Fido?
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sepideh
(@sepideh_208) reported
@Fidomobile @Rogers fix my phone RIGHT NOW I can't go to a store and the call center operators are not doing their job, this is not acceptable
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B-urself
(@peace_wallet) reported
@Fidomobile Why is my service suspended even though my phone is 5G compatible and I followed all the settings exactly as mentioned on your website? Can someone explain what's going on?
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B-urself
(@peace_wallet) reported
@Fidomobile Hi Corey, I’ve already checked both links — it clearly says my phone is compatible. VoLTE is enabled, and I’ve restarted the phone as well. Still no service. Please help me resolve this issue.
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Arsh Panesar
(@panesartrades) reported
@Fidomobile I just realized my device is 5g compatible and I did speak to customer service agent few weeks ago who advised me to do nothing because my phone is 5g compatible but yet I still cannot make or receive calls?, My phone is oneplus 12R and it definitely supports all the bands.
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Francisca Vergara
(@FranciscaVerg16) reported
@Fidomobile You never said there was an extra charge, and this isn't my fault. You're the ones to blame. I'm very upset. If you don't resolve this now, I'll have to cancel my plan.
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Saurabh Mukherjee
(@saurabhmkj) reported
@Fidomobile are you a real human or a Bot with no real intelligence to understand customer requests? the whole complaint itself was about the struggle to reach the customer support.
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JOSEPH THOMAS
(@ijjosf) reported
@Fidomobile I want my network back. I was using my sim in 4 g compatible device.still my service got suspended. I can't move forward without phone service.