Fido

Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 11/23/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • WawiiG Hawa Gaffou G🤎 (@WawiiG) reported

    @Fidomobile I have always had bad customer experience with Fido, and have decided that I will start looking at my options with different providers.

  • Nazeema99117381 Nazeema (@Nazeema99117381) reported

    @Fidomobile poor customer service. I was promised 120 cad for phone upgrade which they are denying now and disconnected my call. I even followed up with them couple of times for this but no use.

  • I_Am_Heldden Heldden Byumvuhore (@I_Am_Heldden) reported

    @Fidomobile will have you on hold for 2 hrs, only for the customer care agent to come back saying 'sorry' & that they can't help Pretty much, we should call unto God because @FidoSolutions is not in the business of explaining to their customers the discrepancies in their bill 💀

  • Neon_negro neo,n (@Neon_negro) reported

    @Fidomobile @FidoSolutions "continue", please. Fido has the worst customer service I've experienced, hands down. Anyone with self respect should avoid your company.

  • tamarratown Tamara (@tamarratown) reported

    @Fidomobile I can't believe I got hustled into spending more money and you guys are blaming a store associate instead of fixing the issue. Does the store associate not work for Fido? Amazing. Way to piss off a 15 yr customer. Hey @VancityReynolds you have mobile company right?

  • RebazLaw Rebaz Khursheed (@RebazLaw) reported

    @Fidomobile It used to be really easy to talk to human when we needed customer services, now you shove Jack the A.I in our faces and burry access to human agents so you fatten your bottom-line. What a disgusting capitalistic move!🐷

  • sjwelsh19 Steve W. (@sjwelsh19) reported

    @Fidomobile @FidoSolutions your customer service is the biggest piece of **** and waste of time I think I’ve ever experience. You are a telephone company who’s lines can’t hold who calls without disconnecting customers. You have called me 107 times in the last 4 months.

  • herrytangiri Herry Tangiri (@herrytangiri) reported

    @Fidomobile I was never informed about the suspension and suspension fees, it's unfair. I request you to waive it off. Account # 799098173

  • 9209Vj Jagan vm (@9209Vj) reported

    @Fidomobile Very poor customer service. After 1.5 hours on being on the call. Service never completed. Really pathetic

  • allenronm Allen Markuze (@allenronm) reported

    @Fidomobile haven't had internet on my phone all day. Customer service is supposed to call me back but nothing so far. Frustrating. Plz help.