Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford-Mines, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (45%)
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Internet (43%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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jimmy
(@JFN1971) reported
On hold with @Fidomobile for 20min., rep couldn’t help so passes me over to someone else…..wait time is another 20min. 🙄 open up this market to more competition, worst service on the planet at the highest rates. Duopoly’s under the guise of choice is NOT choice!
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okg
(@okg11996115) reported
@Fidomobile You don’t care about your customer and make them wait on the line forever to get support
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Peeradeep Vignesh
(@peeradeep) reported
@Fidomobile one of the worst telecom brand in Canada. Frustrated at your customer service and your hidden agendas to charge customer. Initially given some international minutes and notifying that it ends in 2 word note in my receipt is unacceptable.
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RAVI KUMAR
(@rks1919) reported
@Fidomobile I haven’t received my bill for the cycle Aug 24 to Sept 24, 2021.. chatted and called multiple times at your support but haven’t got any resolution from last 10 days. Where is my bill??? How are you able to charge me without sending the bill over??
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Anwesha Bhattacharya
(@Anwesha71616499) reported
@Fidomobile …i m very disappoint with your customer service…please spend some money to improve the customer care…now i have a complain regarding your payment system…Though my device payment had been completed my monthly charge had not been reduced
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JP
(@Jitter_P) reported
Canada needs to get control over monopolies like @Fidomobile. It's taken 4 phone calls and over 2 hours today to solve a problem. Complete joke! #cdnpoli #CRTC
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George Huang
(@georgehuang_mrc) reported
@CircularLogic89 @Fidomobile I refused @Fidomobile offer of 20G/$50 per month after I complained by chatting to its customers service.
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George Huang
(@georgehuang_mrc) reported
@CircularLogic89 @Fidomobile Thanks. It’s iPhone and WiFi-assist was disabled. Home’s WiFi has been working well since I had been watching YouTube during that period. Any data should not go through cellular stream. @Fidomobile should have technical issues on billing system. It occurred a few times.
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Marcela Vargas
(@lilmissmachete) reported
@Fidomobile hey! So a bad customer experience over the phone is what is going to push me to change providers! Agents interrupting while customers talking not a good way to start my morning.
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Catch me if you can 💯🇨🇦🍁
(@NastyinCDA) reported
Out of curiosity does @FidoSolutions @Fidomobile value their existing customers because I’ve been with Fido since 1999 and I communicated with the CRTC and they basically told me IN WRITING that there are better companies out there that respect people with hearing issues.