Fido

Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 07/18/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • dilipjadeja25 Dilip Jadeja (@dilipjadeja25) reported

    @Fidomobile is making my life worse. Can’t even speak to customer representatives

  • Doucet3 Cody Doucet (@Doucet3) reported

    @Fidomobile I’ve tried it 5 times every time it asks if I would like to schedule a callback I say yes, then the very next response is “I’m unable to help you call back again later” in a quiet room so there’s no margin or error thinking the system heard something.

  • wazit2ya gimewaan diamond (@wazit2ya) reported

    Can we put a pause on #AI customer service until it’s figured out better? I have yet to have it be helpful. Maybe all that you charge for service could be used to hire humans? @Fidomobile @LeonsFurniture ?

  • CihadKeskin10 Cihad Keskin (@CihadKeskin10) reported

    Hi @Fidomobile, I’m abroad and my 6-month line suspension is ended. I can’t call from here and chat couldn’t help. Can you please either extend the suspension or cancel my line to avoid charges? Can I keep my number for reactivation later? Thanks!

  • BCOKViews Gene Sullivan (@BCOKViews) reported

    @OmaruSensei @FidoSolutions @Fidomobile Got a call back from Fido - customer retention rep perhaps - Advised to get a new sim card at a FIDO kiosk free of charge.

  • BCOKViews Gene Sullivan (@BCOKViews) reported

    @OmaruSensei @FidoSolutions Let me know if you tried getting a new Sim card from @Fidomobile. I'm in the same boat trying to find a solution before jumping carriers.

  • BCOKViews Gene Sullivan (@BCOKViews) reported

    @_v_e_n @renukamendiss @Fidomobile No issues with Bell at all using their VoLTE right?

  • Prateek_Garg95 Prateek Garg (@Prateek_Garg95) reported

    @Fidomobile You added an $84 charge for my 3G to 5G migration—even though I upgraded to an iPhone 14 from Fido and was told there’d be no charge. I’ve called multiple times, was told it’s removed, but it’s STILL showing in the app. Please fix this ASAP. Extremely fed up. #worst

  • SchnauzerPoppa 🍀Kevan Houlihan (@SchnauzerPoppa) reported

    @Fidomobile My issue has been resolved after 35 minutes. Wow. Thanks for checking in with me. Doesn't change my opinion. Take care.

  • SchnauzerPoppa 🍀Kevan Houlihan (@SchnauzerPoppa) reported

    @Fidomobile I've been on hold with them now for 28 minutes. It's a nightmare. If you want to save customers and your jobs, get rid of your ridiculous AI support. I'm currently looking at Bell right now. They have REAL people to help you.