Fido

Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 02/02/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • FainatsNavneet in my ddp zone🤝🏻 (@FainatsNavneet) reported

    hey @Fidomobile , my mobile data is not working. i've paid the bill on time pls help to solve the issue!!

  • TonySantillan20 Tony Santillan (@TonySantillan20) reported

    @Fidomobile @FidoSolutions , 1.5 hours on hold@to speak to someone. And I though Air Canada customer support was bad. This has to be the worst.

  • KanyeWestern8 Kanye Western (@KanyeWestern8) reported

    Wow @Fidomobile I’m a customer and I have to wait over 3 hours for an agent? #customerservice

  • iamdieroiramor rr. (@iamdieroiramor) reported

    @Fidomobile over an hour wait time, still not connected with someone to discussion an error on your end with my bill. The prompts for “Ask Jack” are horrible! HELP!

  • Asian_myth Mike River (@Asian_myth) reported

    @Fidomobile thank u so much to Jenna. She helped me over the phone to deal with 2 separate issues. She worked very hard and I appreciate the time and effort she put in to solve my problems

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile Worst service provider ever! Please think it twice!!!!

  • Shervincouver Shervin🇨🇦 (@Shervincouver) reported

    @Fidomobile @FidoSolutions as you can see in the photo, there is NO attachment! Fido has done NOTHING to help. All I want is the PDF of the certificate! is that so hard to understand or provide? why do i have to chase you so much for something I won!!! @ConsumerAffairs

  • MsPosh34 Posh2Ivy (@MsPosh34) reported

    @Fidomobile I’m at 2:48 hour mark! At this point I’m only interested in how long more you’ll leave me on hold, not any other service! @FidoSolutions #fido

  • doginthehair las malas lenguas (@doginthehair) reported

    @Fidomobile DO NOT BUY ANYTHING FROM THEM! Worst service ever, trust me you wont regret!!

  • nickdigennaro Nick Di Gennaro (@nickdigennaro) reported

    @FidoSolutions @Fidomobile The problem in this country is that the #CRTC is in bed with these phone companies by not allowing more competition from abroad. So here in Canada we have the world's highest phone rates & companies can continue giving us lousy service without worrying about serious competition.