Fido

Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 12/17/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (43%)

    Internet (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • VishPatelAnand Vish Patel (@VishPatelAnand) reported

    @Fidomobile Internet is down in M9L1 are since early morning today, more than 8 hours passed. I had to take day off at my work from home office. When will it be restored?

  • saritap73 sarita (@saritap73) reported

    @Fidomobile the worst call centre staff ever-Jill was rude and disrespectful-teach your staff to talk to customers @RogersMobileCa get you house in order #worstcustomerservice

  • chev1867 Aleem (@chev1867) reported

    @Fidomobile Very shocked that after 17 years of being a loyal customer, your company didnt make an effort to keep me as one. Anybody got suggestions for a better service provider??

  • pwrcord Réal🎸 (@pwrcord) reported

    @Fidomobile @FidoSolutions is it normal for you guys to send a phone I didn't order? Or change my monthly plan without me asking? Please help

  • saritap73 sarita (@saritap73) reported

    @Fidomobile worst customer service, call centre escalation to Jill- the rudest call centre staff ever! #fido #badcustomerservice

  • ceesweetness 𝓒𝓱𝓪𝓷✨ (@ceesweetness) reported

    Since November of last year @Fidomobile and they still solve the issue.

  • patrick2411 Patrick Frendo-Jones (@patrick2411) reported

    @Fidomobile my wife and I go into the Fairview store to ask questions about her bill. Leena was absolutely the most worst customer service rep we experienced at Fido. Considering changing companies

  • WhileyBill Bill whiley (@WhileyBill) reported

    @Fidomobile Hello, I need some from your fraud and validation dept to call me. I have NEVER experienced such mental torture. I account was hacked but I have so much ask and fix. I need a call back pls. I work too, so I need a call back a specific time

  • lambiejim Jim Lambie (@lambiejim) reported

    @Fidomobile, I've been a customer since you began. Just had the WORST customer service experience ever WITH A MANAGER. Misleading sales agents and website info. Will be looking for other options after 28 years. @FidoSolutions @Rogers #fidomobile #fidosolutions

  • Jeenal2407 Shah Jeenal (@Jeenal2407) reported

    @Fidomobile @FidoSolutions Really frustrated with your billing department. I have been trying to fix my billing for last 2 months, wasted >5 hours on >5 calls but they still can't get it right !! Please look into my account! #poorservice