Fido outages and service status in Thetford-Mines, Quebec
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Thetford-Mines, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Thetford-Mines, Quebec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Canadian Woman 🇨🇦 (@eraseing_woman) reportedJust opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.
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Prab (@Prab28145294) reported@Fidomobile @fidomobile need someone from Fido to see why my travel plan is not working that I paid for already
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Vince Ltd. (@Vince_Ltd) reported@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Shrikant Gupta (@Shrikan15918909) reported@Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.
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T Caomhanach (@TCaomhanach) reported@Fidomobile your agent called me back and hung up on me instead of placing me on hold and she never called me back. Awful service as usual from Fido. How can I manage to speak to someone today!?
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Moral Insaan (@MoralInsaan) reported@Fidomobile you are the worst service provider ever!!! What a shame you looting money on no grounds. What a shame!!!
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Franz Thomas™ (@FranzThomas) reportedHow is @Fidomobile an actual “tele-communications” company? 🤷🏾 how can you not be able to talk to anyone? I’m embarrassed to say I’ve been a customer for 20 years! 🤬 Their “Artificial Intelligence” is built off their “Actual Intelligence” so nothing works #IKNOWFRANZ
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Lilly Fleur (@KayLillyFleur) reported@Fidomobile Terrible online + phone customer service process! C’mon! You guys can do better than a poor bot! Ppl can’t even speak to a person without booking an appointment weeks away???