Fido outages and service status in Thetford-Mines, Quebec

Problems in the last 24 hours in Thetford-Mines, Quebec

Fido signals over the past 24 hours, with local activity from Thetford-Mines, Quebec and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Intrepid Critic (@Who_knewit) reported 5 minutes ago

  @Fidomobile wth is going on?!?! Why do I not have any service at all?!

• 
  Ben (@edmontonbenny) reported 6 minutes ago

  @Fidomobile please have someone return my call. Apparently the only way to add ny daughter as authorized on my account is to speak to someone via a phone call. But despite your advertising that support is avail 24/7 I can’t reach anyone until Thursday. This is unacceptable. I

• 
  KiTsKOrNeR (@RealKiTsKorner) reported 8 minutes ago

  So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

• 
  Jasmeet Walia (@JasmeetWalia10) reported 16 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Evan (@evanoftheyukon) reported 22 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up.

• 
  PeeDee (@dejiadefila) reported 24 minutes ago

  @Fidomobile I have rang your office and the line cut off while attending to me but they never got back. I have requested a cancellation of my number but you keep sending me account billings. Why give customers 5-7 days before you reach out?

• 
  leaky (@leaky766) reported 25 minutes ago

  @RealKiTsKorner @Fidomobile @Rogers Unreal isnt it ? Shockingly bad customer service ......

• 
  Evan (@evanoftheyukon) reported 25 minutes ago

  @Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)

• 
  cali dreamer (@cali_dreamer12) reported 25 minutes ago

  @Fidomobile your customer service is the worst

• 
  Sunil (@subhanus) reported 26 minutes ago

  It's been 3 months since I cancelled, yet @Fidomobile continuous to charge my credit card every single month. your customer service is non-existent. You haven't resolved my past billing disputes, but you keep creating new ones. Stop charging me and clear my past disputes now !