Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford-Mines, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (61%)
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Internet (27%)
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Total Blackout (6%)
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Wi-fi (3%)
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TV (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Ribbiliy
(@ribbiliy5) reported
@ehsanbutt @Fidomobile It is way worst than that. Fido extra fees appear in you invoice out of blue: $50 charge fees for walking out of family plan, $50 service charge for transfer of responsibility $50 service charge for setting wireless account All that to switch to your own account. Profit pile up
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Akshay Patel
(@akshayp2312) reported
@Rogers @Fidomobile Do you guys really care about your customers. I wanted a resolution .since 8 days i ma trying to reach you guys. Do we have any senior specialist who can get me help?
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Aly
(@AlySerendipity) reported
from
South Glengarry, Ontario
@FidoSolutions @Fidomobile I see the app/website are both down - any chance you have an ETA on when this will be back? :)
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Subhajit Sinha
(@sinha_subhajit1) reported
@Fidomobile Your customer care is just tossing calls with other departments and saying things are slow, wait a minute and then put on hold hoping the caller would terminate. I was in line 1:30 hr before they disconnect only to say hello and confirm identity.
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SabahatMS
(@SabahatMS) reported
@Fidomobile Hello, Is Fida Mobile's internet down?
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Rahul Rawat
(@BeingRahulRawat) reported
@Fidomobile worst customer service. I have 2 years of relationship with multiple lines but still customer service has no solution to my problem. Either your team only apologises for disconnects the line while talking/chatting. Time to switch to another provider.
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Mindy.
(@Da_HomeGirl) reported
Ohh @Fidomobile @FidoSolutions It’s always a joy to call and receive no customer support 🫠
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Sahaj Gupta
(@SahajGupta25) reported
My account got suspended even after making all the payments on time i am unable to contact my family and i am suffering problem to use google maps because internet is also shut down by @Fidomobile i have also made a call at @FidoSolutions but they are not picking up
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Being Human
(@AKBeingHumanTO) reported
@FidoSolutions @Fidomobile you have also disabled the raise a concern form option. Absolute no way to reach customer care via phone or twitter. Over a month of painful customer service experience. No listeners !! @CRTCeng
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Ribbiliy
(@ribbiliy5) reported
@Fidomobile @FidoSolutions Any alert about Fido extra fees customers pay right left and center. The $50 service charge for walking out of family plan, another $50 fees transfer of responsibility (what ?!), $50 fees for setting wireless account. All that just to have your own line instead of family plan