Fido

Fido Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 02/18/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • priyankack08 priyanka (@priyankack08) reported

    @Fidomobile @FidoSolutions You need to be bit considerate on student's situation. Since, we are not capable of paying so heavy cost 😔 . Thanks for so disappointing experience. I will be exiting this service immediately after the end bill.

  • SHReK_The_Jeep SHReK the Jeep🇨🇦 (@SHReK_The_Jeep) reported

    I've been a @Fidomobile customer for about 15 years, maybe more 🤔 and today I'm considering switching providers. A popup on their app offered me 30gb for $48 but when I went to accept it, it showed 30gb for $70. 😡 Fido specialist says "loyalty" offers vary ... What!?

  • pradithj pradith jayanthy (@pradithj) reported from Windsor, Ontario

    @FidoSolutions Taking my words back @Fidomobile You have been disastrous in customer satisfaction. @FidoSolutions

  • Behrad90199862 Behrad (@Behrad90199862) reported

    @Fidomobile @FidoSolutions Hi . I have a problem with my phone number. Can you help me please

  • spiroteach97 Spiro Theologos (@spiroteach97) reported

    @Fidomobile Fido, your new customer service “Jack” is not user friendly - how do I actually talk to a real person on the phone without having to go through “Jack”?! Very frustrating :(

  • lucyqian01121 lucyqian0112 (@lucyqian01121) reported

    @Fidomobile I would like to file a formal complaint with Fido management for their roaming charges. Basically the customers are charged for roaming at $15 per day regardless if they use this service. This is totally unacceptable.

  • bhumipatel8858 Bhumi (@bhumipatel8858) reported

    @Fidomobile such a worst customer service provider i have ever come across #ontariocanada

  • PriyankaRewankr Priyanka Rewanker (@PriyankaRewankr) reported

    This is so frustrating even the customer care number redirects me to this ask jack and he has no clue what to do here. @Fidomobile @Rogers

  • chai_saga TEA TIME (@chai_saga) reported

    @Fidomobile - Unable to contact to customer care as bot is always disconnecting asking to check with fido chat support. i was told i ll be contacted in 48 hours snd it has been 4 days without a call back.

  • Elevated_States Evan Ashley (@Elevated_States) reported

    @Fidomobile Yo @Fidomobile whats going on?? Its been 5 weeks since I ordered a phone upgrade. And nothing from you. This is the worst service Ive ever had from a phone company.