Fido outages and service status in Dubreuilville, Ontario

Problems in the last 24 hours in Dubreuilville, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Dubreuilville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayant (@jayant_vohra1) reported 4 minutes ago

  @Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?

• 
  Shrikant Gupta (@Shrikan15918909) reported 7 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  Lilly Fleur (@KayLillyFleur) reported 7 minutes ago

  @Fidomobile Terrible online + phone customer service process! C’mon! You guys can do better than a poor bot! Ppl can’t even speak to a person without booking an appointment weeks away???

• 
  Colin R. (@earlydrama1550) reported 9 minutes ago

  @Fidomobile no "fido answers"? When did the standard of service change that I am scheduling into tomorrow to talk to someone about y'all messing up the promo credit on the device and plan I just bought? That AI assistant is infuriating. Ridiculously awful customer service, guys!

• 
  Masih (@masihhaha) reported 12 minutes ago

  @Fidomobile you are sick. You customer support rep at the retail store are disrespectful and provide 0 help and empathy. He has been losing money monthly by an account that is not for him but has his credit card on and no one can help us cancel this account. Scammers

• 
  TundeRich (@Dunumi) reported 19 minutes ago

  @Fidomobile @nsafiys Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct

• 
  BFFR_Gahdammit (@_AMOIT_) reported 22 minutes ago

  Hey @Fidomobile, I bought a BYOD plan online and ported my number over, but my eSIM is still stuck on SOS after 24 hrs. I can’t call or text, and AskJack is telling me to schedule a call (how, if I have no service?). Please check DMs and help me fix this ASAP.

• 
  Ravi Goyal (@ravipalgoyal) reported 24 minutes ago

  @Fidomobile My phone with Fido eSIM has suddenly stopped working, and I need a replacement eSIM for my new phone. I can't find an option in the app or on the website to order one. How can I get this sorted and restore my service ASAP?

• 
  Jrü Gordon (@JruGordon37) reported 26 minutes ago

  @RogersHelps @FidoSolutions @Fidomobile is there a known issue with landline CTNs calling Rogers and Fido wireless CTNs? I'm on Fido and can't call from ANY landline to my wireless CTN. Have no issues calling from a wireless CTN to my CTN.

• 
  Buraaq (@Buraaq1976) reported 28 minutes ago

  @zeeinmilton @Fidomobile Bro, this is why I left them. I was a customer for over 20 years