Fido Outage Report in Dubreuilville, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Dubreuilville, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Dubreuilville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (4%)
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Total Blackout (1%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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ph
(@PG13A) reported
@Fidomobile your company makes just over $3000 a year from my family and delivers super service vs what’s advertised as prestigious yet @FidoSolutions can’t even reply to my messages having me wait an hour and 45 minutes since the last reply. Network and customer service issues
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Ruchi (रूचि)
(@Ruchi__G) reported
@Fidomobile -- what a pathetic customer service. I have been trying to contact from abroad 00 1 514-925-4590 and all I get is askjack which doesn't understand anything. I even tried calling 1-888-481-3436. Cant believe you have removed the option of speaking to a service rep :(
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Roland
(@Roland73619763) reported
@FidoSolutions I will but it’s the worst experience I’ve ever had with customer coming from you @Fidomobile the customer service people should work on the communication, empathy etc. It’s like you just choose them to work without training them or your trainers are ******
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Moving2Canada101
(@Moving2Canada10) reported
@Rogers & @Fidomobile are you still reimbursing customers for the wide-scale service interruption recently? We keep getting emails to say the issue wont happen again but our bills are coming in full price when most of us were without service for over 24 hrs & were unable to work
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Steve Daly🇨🇦🇺🇦
(@SteveDaly15) reported
@Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.
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Derr
(@DerrTheDeerFox) reported
Saying goodbye to @Rogers / @Fidomobile. I'm tired of Fido not having 5G access and the outage 3 times in 3 years for the price I pay is ridiculous. I couldn't work the day of the outage and lost a lot of money.
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arcanadian_23
(@rohancnaidu) reported
Now For no fault of mine I have lost my customized offer. So @Fidomobile this is unprofessional and very poor processes for customer service. Considering the fiasco that happened with @RogersMobileCa I was hoping you guys will learn something about customer service.
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Yuval Grinspun
(@grinspy) reported
90 minutes of my time trying to get info from @Fidomobile on my new @Apple iPhone order. They don't tell you that their "clearance" prices are low because you'll wait 5 weeks and counting to get the new device.... and their CS support provides ZERO information. #CSFail
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Brian Dooley
(@bdooley91) reported
@Fidomobile when will we see the money back from fido for the outage on our bills??
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Shawn Nicholson
(@shnicholson) reported
Last week I cancelled my @Fidomobile service & moved over to @Bell, where I upgraded to the iPhone 13 Pro. When asked today by Fido why I left, I had two reasons: (1) July 8th: the poor communication and almost insulting 5 day credit and (2) the lack of 5G (by Fido).