Fido Outage Report in West Kelowna, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Chirag Maheshwari
(@Chiraggun) reported
@Fidomobile Hello Customer executive has given me the plan and in that plan he offered $ 10 credit for 15 months but in contract nothing mentioned about credits and its been twice that happened executive telling some thing and not mentioning in contract.
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jenish dhameliya
(@djenish1108) reported
Hello @Fidomobile your service is goes down sometime in Niagara falls region when i switch the network from wifi to Mobile data and i always facing the problem during use of FaceTime. So please fix this problem ASAP, otherwise give reimbursement from the monthly plan.
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Ruchi Jain
(@ruchijain_15) reported
@Fidomobile I was trying to port my number for past 3 days. Not a single customer service person was able to help me out. I am just being transferred form one department to other. And now they are saying. Even though my number is not ported, I have to pay? Why? Worst service ever
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KP
(@kpnov23) reported
@Fidomobile unspeakable customer service. Bill has 2x the monthly charge, contact center agent doesn’t know what to do and asks me to consider it as payment for next month Where is your customer service? Is this how you are paying for the merger #RogersHurtsCanadians #RogersDown
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Chirag Maheshwari
(@Chiraggun) reported
@FidoSolutions @Fidomobile Customer executive is telling we cant mention this in contract , this is not the service that is expected from FIDO., please check and revert.
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Tali
(@TaliChoice) reported
@Fidomobile all weekend my internet isn’t working properly and am tired of this horrible service. First thing tomorrow I will find a new service provider
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lovejeetbains
(@lovejeetbains) reported
@Fidomobile i am very disappointed with #Fido billing charges Since 2months they are charging me extra $ for long distance calling whereas i never does except whatsapp callings moreover they hv given me 1000 min for long distance how can used extra? Even not answering calls also
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Niranjan Aigal
(@NiranjanAigal) reported
from
Kitchener, Ontario
@Fidomobile Worst customer service. Waiting period 3hrs to connect to customer care and long wait for chat live but after fee hr phone automatically get disconnected.#fido
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MERIN RAJU
(@merinmanakkalat) reported
@Fidomobile Hello, please check the inbox as I am facing some issues with my recent plan change and the agent from fido chat was unable to help me as they weren't able to receive pictures too chat. Like what!!
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Raj S Joshi
(@Rajjosh98715283) reported
@Fidomobile extremely unsatisfied with the service given by fido, They dont listen to customer problem . Big mistake to be a fido customer, there are better plans with other carriers and much good customer service.