Fido Outage Report in West Kelowna, British Columbia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (45%)

2. 

   Phone (43%)

3. 

   E-mail (6%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Assiduous (@MrsC72) reported 4 minutes ago

  @Fidomobile What we need done to the account can't be done on our end, it must be done on Fido's end of things. I need a phone number to reach a live customer service agent/supervisor/manager. The appointment call back has been a failure 3x now. Need a solution other than call back.

• No Wing Politics (@shahparth17) reported 5 minutes ago

  @Fidomobile Your officials at store told me my phone is compatible with new 3g retd. (Interaction# 12434132361), yet you charged me $84 for non compliance.. Why should I pay fine when I was told wrong info from store itself? Its cheating. I can actually take you to court. Help!

• AudRey (@reyaudd) reported 6 minutes ago

  @Fidomobile Can you do anything to help me reach a customer service rep? I've been trying for about two weeks.

• Rahul (@LatharRahul) reported 8 minutes ago

  @Fidomobile Your agent just called me and signed me up for a plan. I left fido ago 2 weeks and now you signed me up again with false information. I am really not happy. I need a resolution asap

• AudRey (@reyaudd) reported 16 minutes ago

  @Fidomobile Still "having trouble" scheduling a call-back. I'm getting really frustrated! :(

• Assiduous (@MrsC72) reported 18 minutes ago

  @Fidomobile we've been customers of Fido for 20 years. We've tried 3x now to make changes to our account. 3x we've been told that we'll get a call back at 7:30pm. When that call comes, 45 mins later we're told to call back 2morrow as the system is down. What now??

• Cinthya Galvan (@CinthyaGalvan1) reported 18 minutes ago

  The customer service at @Rogers and @Fidomobile is awful. I’m a Fido customer and went in person to update my credit card for automatic payments. They mistakenly charged me $726 CAD — from another @Rogers customer! I’m not even a Rogers client. Completely unacceptable.

• Dhaval Mehta (@idhavalmehta) reported 22 minutes ago

  @Fidomobile fed up with your customer support. I am unable to update my billing address in the app or website. System cannot find my address. Contact support and the IVR says it can be done online. How do I update my address now?

• Cihad Keskin (@CihadKeskin10) reported 23 minutes ago

  @Fidomobile It’s impossible for me to call that number from abroad without a Canadian line. You must offer an alternative. I won’t keep paying for a service I can’t use. I’m trying to resolve this fairly—please help me cancel or provide another solution.

• Heyris 𓂆 (@Harisarr) reported 25 minutes ago

  Canceling @Fidomobile after 10 years. Charged me extra $100 without an explanation and dealt with rude customer service. Would not recommend ever