Fido Outage Report in West Kelowna, British Columbia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (59%)

2. 

   Internet (30%)

3. 

   E-mail (4%)

4. 

   Total Blackout (4%)

5. 

   Wi-fi (4%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• MOHAMED OSMAN (@M0_0SMAN) reported a minute ago

  . @Fidomobile @FidoSolutions I've been a customer for 7 years and spent thousands of dollars over the years and the customer service I get in response is a 3 hour phone run around when I'm disputing roaming charges from a country I've never step foot in. Ridiculous..

• TFK Athletic Performance (@AthleticTfk) reported 2 minutes ago

  @Fidomobile I called just to switch my internet service to my new home and you created two acct. I called back to cancel the old service and your agents cancelled Both! Just on the phone for 3hrs reps come back with no solution and call hangs up 😡

• Troy Spreeuw (@troy_spreeuw) reported 4 minutes ago

  @lazarus7 @Brightstar @Fidomobile This is typical. Why could they not help you on their customer service lines? Because they don’t empower their staff to actually help anybody IME.

• Lydia kkkkkk (@KokoLidia) reported 4 minutes ago

  @Craig17981815 @Fidomobile So typical of Fido. I used to have my cell w them and it was horrible. I regret giving them a second change 😢 we should prob report them for misleading advertising 🤔🤔

• jason levy (@jas_nlevy) reported 8 minutes ago

  @Fidomobile I’ve been getting spam phone calls every 20 minutes all day long each time from a different 965 number. I’ve tried calling Fido but there doesn’t seem to be a way to talk to a human. Is there someone who can help out with this?

• Kris (@youngkwangwon) reported 9 minutes ago

  @Fidomobile Fido customer service is garbage. Waste 10 to 30 in waiting for an agent and nothing gets resolved. Customer service agents have no clue what they are doing.

• Matthew (@lazarus7) reported 9 minutes ago

  Hello @Brightstar .. it has been 5 days since your provider added my spouses @Fidomobile phone to a blocklist, functionally ending her service. Despite multiple calls, you have done nothing to resolve this. Is this typical for you?

• Jayrob2k (@THEROBEGAMING) reported 13 minutes ago

  @Fidomobile I’m online with your customer service. Apparently if your authorized on the account to make changes, you can only add a line. Or change the plan. You can’t subtract a line though? This makes no sense, especially with all the surrounding circumstances with my situ.

• Marc (@MarcoAndrew24) reported 17 minutes ago

  @Fidomobile used to be a Fido customer, I’ve just received by sms a fraudulent 1-819 number ? Stating a refund for previous 8 months ago charges ?

• Dr Gautam Ghosh (@DrGautamGhosh_) reported 22 minutes ago

  Hello @Fidomobile your policy is against the Charter of Rights of Canada and devoid of #transparency What you want ? You rectify it or matter rests in People’s Court ? When you give people a plan : you are liable to inform customer when plan ends @natale_joe