Fido Outage Report in West Kelowna, British Columbia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (62%)

2. 

   Internet (27%)

3. 

   E-mail (4%)

4. 

   Total Blackout (4%)

5. 

   Wi-fi (4%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Surya Rao (@suryarao06) reported 56 seconds ago

  @Fidomobile I’m trying to connect with your customer for three days now via call and via chat but couldn’t even get near to them. Reach out to me on my dm. This is regarding Fido payment plan for iPhone 13

• Keegan D (@kegroson) reported 2 minutes ago

  Hey @Fidomobile I’ve added 3gigs of data in the last 4 days and can’t get ahold of you and it’s been going on for months. How do I correct this problem?

• Marlon Hershkop (@MarlonHershkop) reported 2 minutes ago

  Day 4 of either being on hold for hours or cannot connect with a Live Chat agent at Fido.Been trying all day for 4 days. Rogers, why are you lying on your ads with commitment to improve service ? @Fidomobile @Rogers

• Drag Ivko (@DragIvko) reported 3 minutes ago

  @FidoSolutions @Fidomobile How do I get support when my neither mobile cell signal nor the roaming is working and your support chat is offline? Any suggestion?

• AGK (@bbold_honest) reported 4 minutes ago

  @Fidomobile i am trying to contact fido customer care from last 3 days thru chat/call but never i am able to connect to customer care . Didn’t know fido has such a poor customer service for the existing customers

• Christina Njongwe (@tina_edube) reported 5 minutes ago

  @Fidomobile your customer service is keeping people on hold for three hours? 🙄 After 10 years with Fido, I think I'm ready to switch to apre reliable service.

• Paral Mehta (she/her) | Lawyer | NCA Candidate (@myselflittleP) reported 7 minutes ago

  Why am I not able to connect with your customer service representative, @Fidomobile? Every time it says that we are unavailable!!!!

• badmon (@Badmon187) reported 8 minutes ago

  @Fidomobile @gauravmridu Delay?! 3.5hrs to get told that your rep will call me back? Then to hear nothing… poor customer service, I regret switching from bell.

• suresh kumar (@pn_suresh) reported 9 minutes ago

  @Fidomobile @FidoSolutions - is Canada customer service is down?? Unable to connect.. last 3 days.. wait time is 3hr it's saying.. it's great service 🙏

• Juan (@JuansugaITSME) reported 10 minutes ago

  @FidoSolutions @Fidomobile your customer service line is the worst! How can I speak to a representative if you don't have any!! I need help