Fido

Fido Outage Report in West Kelowna, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in West Kelowna, British Columbia 01/13/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • dmthakkar001 D.M.Thakkar (@dmthakkar001) reported

    @Fidomobile terrible service! Got scammed by your agent who called to upgrade my plan on Aug 4th but took away my existing free services & verbally confirmed they were still free! Nope,I got charged for using them now. False promise to upsell the product..

  • FreddyKreugs Freddy Kreuger (@FreddyKreugs) reported

    @SheldonLee007 @Fidomobile @FidoSolutions Are u having issues bro? Same here. Internet connection showing full bars but apps are not loading properly

  • _harmonyxo Harmonica Lewinskyღ (@_harmonyxo) reported

    40 minutes on hold and my call gets disconnected before I even got a chance to speak to technical support @Fidomobile 😩

  • yad_ayam Yad e Ayyam (@yad_ayam) reported

    @Fidomobile 4- After few minutes again I tried to chat with tech support. But as soon as chat window open I got a message that agent closed the chat!!!! Finally at 23:59 I connect to another agent and explain the issue. (Conversation picture attached)

  • Fjoshuaivan Joshua Francisco (@Fjoshuaivan) reported

    @Fidomobile @FidoSolutions So now my internet is not fix, and i cant even contact the tech support please help

  • AlaghbarRama Rama (@AlaghbarRama) reported

    @Fidomobile do you have a help line I can talk to? I have an urgent problem and unable to find a number to contact.

  • vbirddz Xiang Zhou (@vbirddz) reported

    What happened to the home internet in Richmond Hill, ON? Very unstable connection. Ping to the Rogers DNS resulted 35% packets loss.@Fidomobile @FidoSolutions @RogersHelps

  • RicheetZen Dominic Lamoureux 🧙‍♂️⚗️ (@RicheetZen) reported

    @Fidomobile what is happening with the service this week? Cant make calls our take messages. 2 different days same situation.

  • ravipshetti @ravipattanshetti (@ravipshetti) reported

    @Fidomobile @FidoSolutions waste of time n energy talking to customer care services. Different answers n no proper responses from agents.

  • Lakshay26873531 Lakshay Malhotra (@Lakshay26873531) reported

    @Fidomobile I am a new customer and a student in canada. I just received bill for second month and it shows extra long distance calling charges but i was shown 50 min left out of my 1500 min when i last checked the app before month end. So can you please help as it is huge amount