Fido

Fido Outage Report in West Kelowna, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in West Kelowna, British Columbia 01/15/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (35%)

    Internet (35%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • melissaep Melissa Perry-Clemens (@melissaep) reported

    @Fidomobile decided to get a new plan with you folks and placed an order online for express pickup. It’s now been 2 hours at the store due to issues with your system. Super frustrated - is there anything that can be done?

  • DivyaHuria Divya Huria (@DivyaHuria) reported

    @Fidomobile I have not activated my SIM with you so I dont have my account number to fill that form.I have shared rest all details on DM.Please see how many times a customer has to follow up for unwarranted charges even before starting service with your team

  • Sridhar03809423 Sridhar (@Sridhar03809423) reported

    @Fidomobile I am sorry to say that the boxing week offer of $150 gift card (for buying new home internet) is not yet sent to me. I have called to customer care many times as well ! Please resolve this issue ASAP

  • FerozKh08656482 Feroz Khan (@FerozKh08656482) reported

    @Fidomobile pathetic service guys stay away from fido mobile these are rip offs you wouldnt even know how your bill is so high.moreover nasty customer service

  • craighaney Craig Haney (@craighaney) reported

    I’ve moved to @Fidomobile from @Rogers (because we added a phone line and it saved a few $$$) but my spam calls and texts have gone up 5x. @Fidomobile can you help or I’m moving back ASAP

  • Nahrain85 Nahrain (@Nahrain85) reported

    @Fidomobile chat live not available? I'd like to cancel my services and it doesn't seem so easy!

  • girly__143 #CuddlyBear (@girly__143) reported

    @Fidomobile is it true if I sign up with you as my mobile provider you charge $10 every time I call customer service?

  • stkt2ya2 Rick L. 🇨🇦 (@stkt2ya2) reported

    @Fidomobile ... Your customer service is absolutely HORRIBLE! I thought Shaw was bad but geezuz, you guys take the trophy for having the number one most useless customer service department... You're a cell phone provider, how about answer your own damn phone???!!! NO EXCUSES!

  • Kris_lings Kris (@Kris_lings) reported

    @Fidomobile Very UNHAPPY, TERRIFIED, as a new customer I signed up recently. You guys messed up my account so bad after activating my new number and updating my friends, family, bank and other accounts with it. Now I had to cancel it after 5 days. 1/3

  • pramodsmvdu pramod (@pramodsmvdu) reported

    @Airtel_Presence @Fidomobile It's been more than 4 days. Even after more than 10 calls to fido/Roger/Airtel, not getting Roaming on fido number from Canada . Can I expect any resolution ? Its seem to be Roaming partnership issue .