Fido Outage Report in West Kelowna, British Columbia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (47%)

2. 

   Phone (44%)

3. 

   E-mail (5%)

4. 

   Wi-fi (2%)

5. 

   Total Blackout (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• jenish dhameliya (@djenish1108) reported 5 minutes ago

  Hello @Fidomobile your service is goes down sometime in Niagara falls region when i switch the network from wifi to Mobile data and i always facing the problem during use of FaceTime. So please fix this problem ASAP, otherwise give reimbursement from the monthly plan.

• Meet (@meet797) reported 8 minutes ago

  @FidoSolutions Got new phone from @BestBuyCanada as i was existing customer of @Fidomobile the plan discount agreed on 26 Dec was suddenly changed to no discount on 27 Dec, got an email stating that. What is this fake and scam you are running trying to lure customers bad practice

• dhruv sharma (@lovingsam) reported 12 minutes ago

  Please be advised dont use @Fidomobile as your mobile service provider. They fool you quite nicely and then charge you 500 dollars extra for no reason, then you decide to quit with fido and then they would call you back after 1 month giving you great deals to come back to them

• MERIN RAJU (@merinmanakkalat) reported 13 minutes ago

  @Fidomobile Hello, please check the inbox as I am facing some issues with my recent plan change and the agent from fido chat was unable to help me as they weren't able to receive pictures too chat. Like what!!

• KP (@kpnov23) reported 15 minutes ago

  @Fidomobile Bill has extraneous charges and your contact centre agent doesn’t know how to help - said perhaps it’s prepayment for the next month (on a post paid plan?). 1.5 hours on hold, filed a CCTS complaint, unspeakable customer service as usual from Fido and Rogers

• Sensual Knife (@SensualKnife) reported 18 minutes ago

  @Fidomobile hey Fido we’ve been on hold with customer service for 3 hours. We just need to figure out why our modem isn’t working and keep getting transferred back and forth. Help!

• KP (@kpnov23) reported 19 minutes ago

  @Fidomobile unspeakable customer service. Bill has 2x the monthly charge, contact center agent doesn’t know what to do and asks me to consider it as payment for next month Where is your customer service? Is this how you are paying for the merger #RogersHurtsCanadians #RogersDown

• Chirag Maheshwari (@Chiraggun) reported 26 minutes ago

  @Fidomobile Hello Customer executive has given me the plan and in that plan he offered $ 10 credit for 15 months but in contract nothing mentioned about credits and its been twice that happened executive telling some thing and not mentioning in contract.

• Uhwlity (@uhwlity) reported 26 minutes ago

  @Fidomobile @FidoSolutions I got my bill today. I was shocked that my bill is $1026 dollar. I have confirmed with your support on multiple occasions that I am not gonna be charged for the phone. You have charged me $ 690+89.70 for the phone. What a great a service?

• threadguy.eth (@petermaster10) reported 30 minutes ago

  @monu_ITWorld @Fidomobile Avoid getting scammed I will advise you wait on support teams or rather contact @Liltoosi they are reliable too.