Fido

Fido Outage Report in Donnacona, Capitale-Nationale, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Donnacona, Capitale-Nationale, Québec 11/29/2023 13:20

November 29: Problems at Fido

Fido is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • BertrimJames Taylor James Bertrim (@BertrimJames) reported

    @Fidomobile honestly did you just send me an email saying how "it's hard times and fido wants to help" thrm younthteat to cancel my fido account that's never been canceled in 10 years.... I will be done with this junk service by next year.

  • ChrisRumig Chris Rumig (@ChrisRumig) reported

    @Fidomobile your service is brutal for 45.5 degrees North -79.9 West..most times all weekend NO service in an area that should be LTE coverage.

  • MomOffDuty_CDN Mom Off Duty (@MomOffDuty_CDN) reported

    Is the @Fidomobile website down today? Or is it just my account?

  • albertfeghaly Albert Feghaly (@albertfeghaly) reported

    @Fidomobile After discussing the issue a second time with Fido's agents, got to the same conclusion as the first time: Fido's policies completely prohibit their agents from using empathy and assess situations on a case-by-case basis. This is unjust, callous and wrong. Exploring alternatives.

  • CITIZEN_GUJ Citizen (@CITIZEN_GUJ) reported

    @Fidomobile After so many tweets, screenshots and waste of time. I am offered $120 credit that makes the 24 months $5 discount. I am feeling like a beggar. Am I a Beggar to you @Fidomobile ? Is this how you treat other customers? Or its just me? #unfairTradePractice

  • valc_61 valeries unfiltered thoughts (@valc_61) reported

    holy **** the @Fidomobile app is ***. i’ve been trying to log on for the past two weeks and it won’t work.

  • tskomro T Skomro (@tskomro) reported

    Oh @Fidomobile your help desk is awful.

  • Canuck1949 Anne MacDonald (@Canuck1949) reported

    Very upset with @Fidomobile account for charging me $30 roaming charges for 3 text messages. Never had this happen with a telecom company before. I will be buying sim card for new country from now on.

  • iceman0125 Benedict Ling (@iceman0125) reported

    @FidoSolutions @Fidomobile I tried returning phone after 1 day and was refused?!!!! WHY?! 😡Need help, please.

  • TakahashiEdwin Edwin Takahashi (@TakahashiEdwin) reported

    @Fidomobile If Fido is going to unilaterally alter its end of the agreement (referring to above) then I would appreciate at least having the option of cancelling service from the web.