Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Minden, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Minden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Fido
Fido is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
Total Blackout (3%)
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
@Fidomobile @FidoSolutions (1 of 3) Spent 1:04 mins a few days ago sorting new phone and plan. Spent 2 hours 43 minutes yesterday tying to solve issues with new plan and phone after it was determined that the initial CSR had fibbed about the price.
@Fidomobile Hello. I’m trying to pay off the remaining balance of my phone. Representatives keep forwarding me to a number and I still can’t make a payment. Could you arrange someone call me to help with this? Thanks
@Fidomobile @FidoSolutions out Fido home internet is really beginning to suck. Continuously drops and takes a lot of time to come back. With university exams online and business conducted from home we CANNOT have such poor service. Please help
@Fidomobile @FidoSolutions Told me that we can’t give you that deal as you our system doesn’t allow us. So basically I didn’t get what I signed up for and they gave me 10bucks off but took 3Gb away. Don’t go for online offers. Fido disappointed me after being a loyal customer for 20 years
@Fidomobile @FidoSolutions my account was compromised and i have registered complaint to customer care and on Twitter as well and left voice msg for fraud team as well still no call back. Not able to login to my account as well. Very poor service from @Fidomobile
@Fidomobile @FidoSolutions I lost home internet connection for 3rd time in last 36 hours, everything is messed up because of no internet. Do something 2 get it fixed permanently. Everytime it is taking almost 45 minutes 2 talk 2 customer care. An inefficient support from #fido
@Fidomobile Just got a new WiFi connection and I'm having issues with it. Can you guys help?
Worst customer service @Fidomobile
@FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile
I can’t believe at the terrible service @Fidomobile is providing me. Been with you guys for over 10 years and you cannot offer any solution for these unwanted charges. WORSE SERVICE PROVIDER EVER!!!!!