Fido Outage Report in Lanark, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Lanark, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (63%)
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Phone (23%)
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Wi-fi (8%)
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Total Blackout (3%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Harold Freiter
(@freiterh) reported
Hey @Fidomobile - wanted to let you know that it is a #bushleague move making us pay a $45 ‘connection’ fee to renew our contract after being a loyal customer for close to 10 years.
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BMG Automotive - Brendan Grant
(@BMGAuto) reported
@Fidomobile hey no reception in my home, near the US border. White Rock BC. Never have this issue. Please help.
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Tariq Razi
(@Tariq_Razi) reported
@CCTS_CPRST needs to check in the bad customer service being provided by @Fidomobile to its customers. No ownership being taken of commitments being given both on recorded lines and emails. Complete lack of ownership of customers.
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kasek
(@kasekesy) reported
@Fidomobile when are you going to fix the reception issues near 72 and 148 in Newton? I have complained numerous times over the last 2 years. Always told its my 📱 but never given a new one with warranty. Lte doesn’t work, constant dropped calls.
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Penelope
(@PenelopeLPoole) reported
@Fidomobile Can you pls suggest how to elevate an issue with an unpaid refund of $600? My friend was finally able to get a response after posting his issue on FB (faulty modem, no service, billed anyway), but the 'customer service' disappeared again once the modem arrived.
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JBP
(@Jay_Perisic) reported
@ctaiariol @Fidomobile @FidoSolutions That’s bullshit there’s always room and adjustments to be made to keep a customer happy.... clearly they don’t want your business so bring it else where
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Joe
(@joe_luca2003) reported
@StephaniesFunny @Rogers Are you serious? They did that to your Dad? Not cool #Rogers . We switched to @Fidomobile last year but all these companies have similar operating procedures to lure you in and then offer you poor service afterwards
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Pablo Benitez
(@PBenitez77) reported
Dear @Fidomobile always remember your customers come 1st and your customer service should listen and try resolve the situation instead of saying No No No
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ivreg
(@ivregress) reported
@Fidomobile @The519 VERY disappointed with the POOR customer service!!! Need to move so ask Fido to transfer internet to the new address. NOT working after moving in, called the technician, was told that an onsite appointment is needed. Booked an appointment and the technician NEVER CAME!
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ivreg
(@ivregress) reported
@Fidomobile @The519 (2) Called the techincal service and the operator in service was just rude and indifferent. Said he can't do anything and transfered me again to customer again, and guess what? I waited for ONE HOUR AND THERE IS NO RESPONSE!!! Will NEVER USE FIDO AGAIN