Fido Outage Report in Biencourt, Bas-Saint-Laurent, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Biencourt, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Biencourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (46%)
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Wi-fi (4%)
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E-mail (1%)
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Total Blackout (1%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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xsx
(@xsonarisx) reported
@Fidomobile My mobile data is down right after a power outage. Tethering on my partner's network as they are still operational. Why as of recent has the network kept having issues?
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Dakota Martai
(@FatherFRYZE) reported
I don’t think Telecom companies like @koodo and @Fidomobile should be allowing 3G data to count towards my data allotment. My contract says unlimited 4G/LTE access. Even chatr gets unlimited 2G network. Literally the highest plans in the world and they charge $25 for 1 extra GB
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MUKESH DHATWALIA
(@impeccable_soul) reported
@Fidomobile @FidoSolutions This is not how you a treat a customer who has been with you for more than seven years. Please take ownership and fix the issue. Please be courteous of other people time. Shouldn’t be my job to chase you and your team to fix an issue caused by you
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Anthony Krusinckas
(@krusinckas) reported
@Fidomobile no response? I need some assistance with this matter. Customer service?
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xsx
(@xsonarisx) reported
Today's @Fidomobile data outage I experienced is giving me flashbacks to the Canada-wide outage- again left without connectivity & Fido was not at my side- this time during a power outage!
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******* Cory
(@CoryCocaine) reported
@Fidomobile @FidoSolutions glad after waiting 20 minutes for a call back - rather waiting in chat, the agent disconnects the convo without saying anything. Great pivot support wise. Went from being able to contact a person on the phone to chat centres and bots. Terrible
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Anthony Krusinckas
(@krusinckas) reported
@Fidomobile 1/2 my wife recently did an upgrade for a new. She did it through the #fido app and mistakenly did it on my number. I had already gotten a phone. Now #Fido thinks I upgraded again. I've informed them of the mistake but no luck. No customer service period. #Bigtelecom
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MUKESH DHATWALIA
(@impeccable_soul) reported
Your customer agent gives me an extension for an employee that hasn’t been working with Fido since July29th. I have been constantly asked to get in touch with a person who doesn’t even work for you. Your agents mock by saying ‘It has only been seven business days’ @Fidomobile
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MUKESH DHATWALIA
(@impeccable_soul) reported
@Fidomobile you have the worst customer service I have interacted it. Worst company to deal with. I have been chasing you guys for past one month to fix a issue that you are responsible for. Your fraud team doesn’t get back. Your customer agents don’t know what to do #fido
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Anthony Krusinckas
(@krusinckas) reported
@Fidomobile my wife got a new phone. she did the upgrade through the fido app, she did not realize she should have done it on her number. This has a problem because now they think I upgraded when I didn't and my bill now includes the full cost of the phone I had for my line.