Fido Outage Report in Biencourt, Bas-Saint-Laurent, Quebec

Problems in the last 24 hours in Biencourt, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Biencourt, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mayank Jain (@mayank_0601) reported 5 minutes ago

  I joined @tech_mahindra in mid-May as a customer support rep. During the interview, I was told that we would only be working for @Fidomobile wireless services, but 2 weeks in, we were told to handle @Rogers 3G migration, Wireless, Xfinity sales, retention etc.(2/9)

• 
  jay makinze ❼ (@Mr_Teekay) reported 10 minutes ago

  @Fidomobile eric, the convenient time for me is when i am calling. not 3 days into the future. even worse: i am calling about an issue that's was supposedly fixed over a month ago.

• 
  JoshKorn (@JoshKorn) reported 11 minutes ago

  @Fidomobile, after discovering that my data-only feed had been “paused”, and trying to unpause it, I discovered what your “customer service” is really about: - trying to pay extra got me an error message with a phone number that said it was discontinued; - calling your support number got me a bot that kept saying “again” when I asked to speak to a human; - going to the nearest FIDO store got me two guys who tried to sell me a more expensive plan AND bill me $20 for the transaction; - I never did get the promised callback from your agent. What I did do was contact your competitor 100 yards from you in the mall, and got exactly what I wanted in about 5 minutes, for a better price, and they waived the transaction fee. Facts are that you don’t care one little bit about your customers. You’re a disgrace to all dogs. Good riddance.

• 
  jay makinze ❼ (@Mr_Teekay) reported 13 minutes ago

  if i call @Fidomobile one more time and i get that stupid virtual assistant asking me to schedule a call 3 days out, i'm walking to the nearest Virginia mobile or koodo kiosk. speaking to someone to resolve an ongoing issue shouldn't be this difficult

• 
  Albertan8181 (@albertan8181) reported 13 minutes ago

  @Fidomobile @Xil_llix Fido Network down in Edmonton too.

• 
  Peyton Sawyer (@3Sawyer) reported 16 minutes ago

  @Fidomobile you raised my bill $3 a month and you told me it was to provide better service. Since you raised my bill: 1. My data service has been slow and constantly being switched to 4G which can't even load a Google search. 1/3

• 
  Nishant Ahlawat (@ahlawatwrites) reported 19 minutes ago

  @Fidomobile there is no way to immediately reach Fido customer support and the Ai sucks..how to deactivate roaming. You have used Ai to make a simple task impossible

• 
  Wolfeman (@wolfe_was_here) reported 22 minutes ago

  .@Fidomobile I need help. I need a HUMAN agent. TODAY. This issue has been ongoing to days. I have requested several callbacks, and you never call. I don't even know if I can receive calls. I need a human NOW. PLEASE.

• 
  gow champ (@GOWCHAMP) reported 23 minutes ago

  @deepcik1 @Fidomobile same issue

• 
  Phoenix🕉️ (@Phoenix25R) reported 23 minutes ago

  @Fidomobile My issue isn’t about “answering questions.” It’s about the timing of the call. If I have to wait two days, I might as well visit a store and fix it myself. What’s the point of “online customer service” if urgent issues can’t be handled promptly?@Fidomobile