Fido Outage Report in Sainte-Anne-de-la-Pocatière, Bas-Saint-Laurent, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Sainte-Anne-de-la-Pocatière, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pocatière and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (47%)

2. 

   Internet (40%)

3. 

   E-mail (5%)

4. 

   Wi-fi (4%)

5. 

   Total Blackout (2%)

6. 

   TV (2%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• AudRey (@reyaudd) reported 3 minutes ago

  @Fidomobile Still "having trouble" scheduling a call-back. I'm getting really frustrated! :(

• Nyko (@BrentNyko) reported 4 minutes ago

  @Fidomobile Can't stand new cust service. I have a tech support issue, Fido MAKES you select a call back date/time that is almost always the next day and "only 2 slots" left if same day. I have no service and I am FORCED to wait!?! Where is the queue to wait on phone? UNACCEPTABLE!!

• Cihad Keskin (@CihadKeskin10) reported 8 minutes ago

  @Fidomobile It’s impossible for me to call that number from abroad without a Canadian line. You must offer an alternative. I won’t keep paying for a service I can’t use. I’m trying to resolve this fairly—please help me cancel or provide another solution.

• Dhaval Mehta (@idhavalmehta) reported 11 minutes ago

  @Fidomobile fed up with your customer support. I am unable to update my billing address in the app or website. System cannot find my address. Contact support and the IVR says it can be done online. How do I update my address now?

• Seba-RVR (@seba_rvr) reported 11 minutes ago

  @Fidomobile I need support, can you contact me, please?

• tooomkmkmk (@tmkeycn52xxx) reported 12 minutes ago

  @Fidomobile Thank you for your reply. I’m sorry, but I’m not comfortable speaking on the phone due to a past negative experience with a customer service call. I would really appreciate it if we could resolve this matter through DM or email instead.

• Kryss Kroniks (@KryssKroniks) reported 18 minutes ago

  @Fidomobile Maybe put more effort into customer service instead of this woke ****.

• Assiduous (@MrsC72) reported 19 minutes ago

  @Fidomobile What we need done to the account can't be done on our end, it must be done on Fido's end of things. I need a phone number to reach a live customer service agent/supervisor/manager. The appointment call back has been a failure 3x now. Need a solution other than call back.

• Keith Watts (@atKeithWatts) reported 20 minutes ago

  @Fidomobile I have booked a call back but tomorrow is too late to handle this situation. I've been trying to get help with this since 11 am to no avail.

• AudRey (@reyaudd) reported 29 minutes ago

  @Fidomobile Can't reach customer service, probably because my account is cancelled. But I'm still getting billed! Help!