Fido outages and service status in Sainte-Anne-de-la-Pocatière, Quebec

Problems in the last 24 hours in Sainte-Anne-de-la-Pocatière, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pocatière, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Schmermmmmmm (@schmermmmmmm) reported 1 minute ago

  @Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.

• 
  Vince Ltd. (@Vince_Ltd) reported 2 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Zee Hamid (@zeeinmilton) reported 3 minutes ago

  @Fidomobile - your service absolutely sucks! My dad's eSIM isn't working and there's no way to talk to a human. Your chatbot tells me that a human will call me on Tuesday evening! It's Friday! Who has time to wait 4 days.

• 
  Shrikant Gupta (@Shrikan15918909) reported 7 minutes ago

  @Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider

• 
  آسمانگر (@eyesonsky) reported 9 minutes ago

  @Rogers @Bell @Fidomobile During the current internet disruptions, please help Iranians stay connected with their families by providing free calling services to Iran. Your support during this difficult time would make a meaningful difference. #DigitalBlackoutIran

• 
  Shrikant Gupta (@Shrikan15918909) reported 11 minutes ago

  Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam

• 
  Rick Houle (@houle_rick) reported 11 minutes ago

  @Fidomobile I cannot believe how TERRIBLE your service is. I am trying to update my card information on your website. It prompts me to go to call the phone number. I cannot update it on the phone, I CANNOT GET A REAL PERSON…and it prompts me to go to your website. TRASH!

• 
  Shrikant Gupta (@Shrikan15918909) reported 13 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.

• 
  boja_reddii (@BojaReddii) reported 13 minutes ago

  @Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService

• 
  Aephraim Steinberg (@QuantumAephraim) reported 13 minutes ago

  @Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.