Fido

Fido Outage Report in Sainte-Anne-de-la-Pocatière, Bas-Saint-Laurent, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sainte-Anne-de-la-Pocatière, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pocatière and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sainte-Anne-de-la-Pocatière, Bas-Saint-Laurent, Québec 02/04/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (31%)

    Internet (31%)

  3. E-mail (3%)

    E-mail (3%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • houle_rick Rick Houle (@houle_rick) reported

    @Fidomobile I cannot believe how TERRIBLE your service is. I am trying to update my card information on your website. It prompts me to go to call the phone number. I cannot update it on the phone, I CANNOT GET A REAL PERSON…and it prompts me to go to your website. TRASH!

  • sailingangi Angini - The Sailing Therapist 🇨🇦 (@sailingangi) reported

    Hey @Fidomobile you charged me for 2 days of roaming when it should’ve been only 1. Now the person I’m trying to get help from is saying they’re sending me a link. This isn’t how I work! I want this resolved by a human please

  • ravipalgoyal Ravi Goyal (@ravipalgoyal) reported

    @Fidomobile My phone with Fido eSIM has suddenly stopped working, and I need a replacement eSIM for my new phone. I can't find an option in the app or on the website to order one. How can I get this sorted and restore my service ASAP?

  • MoralInsaan Moral Insaan (@MoralInsaan) reported

    @Fidomobile you are the worst service provider ever!!! What a shame you looting money on no grounds. What a shame!!!

  • yannstlo Yann Saint-Laurent (@yannstlo) reported

    @Fidomobile Today is Sunday, trying to talk to someone in customer service (billing) and they are booking for Tuesday… what kind of service is this?

  • FranzThomas Franz Thomas™ (@FranzThomas) reported

    How is @Fidomobile an actual “tele-communications” company? 🤷🏾 how can you not be able to talk to anyone? I’m embarrassed to say I’ve been a customer for 20 years! 🤬 Their “Artificial Intelligence” is built off their “Actual Intelligence” so nothing works #IKNOWFRANZ

  • jason_czyk10 CADUCEUS (@jason_czyk10) reported

    @Fidomobile go **** yourselves

  • _AMOIT_ BFFR_Gahdammit (@_AMOIT_) reported

    Hey @Fidomobile, I bought a BYOD plan online and ported my number over, but my eSIM is still stuck on SOS after 24 hrs. I can’t call or text, and AskJack is telling me to schedule a call (how, if I have no service?). Please check DMs and help me fix this ASAP.

  • KayLillyFleur Lilly Fleur (@KayLillyFleur) reported

    @Fidomobile Terrible online + phone customer service process! C’mon! You guys can do better than a poor bot! Ppl can’t even speak to a person without booking an appointment weeks away???

  • mzT08 mzT (@mzT08) reported

    @Fidomobile sucks !!!!