Fido

Fido Outage Report in Sainte-Anne-de-la-Pocatière, Bas-Saint-Laurent, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sainte-Anne-de-la-Pocatière, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pocatière and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sainte-Anne-de-la-Pocatière, Bas-Saint-Laurent, Québec 12/13/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (43%)

    Phone (43%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • SabahatMS SabahatMS (@SabahatMS) reported

    @Fidomobile Hello, Is Fida Mobile's internet down?

  • HY_happydream H&Y (@HY_happydream) reported

    Go away and select the other mobile providers... do waste your valuable time with terrible company @Fidomobile

  • FixarMovies FixarMovies (@FixarMovies) reported

    @Fidomobile Labelling Spam calls does nothing to help the issue. Declining calls just fills your Voicemail inbox which is already ridiculously limited so you can nickel and dime customers with Voicemail expansion options. Are you tracking these Spam calls?

  • linesbylyons Dawn (@linesbylyons) reported

    @FidoSolutions . Which she’s been told for the past two months. Is this a reasonable wait time? I don’t know why you or @Fidomobile think this is acceptable customer “service.” She has been a loyal customer for many years but your lack of concern to assist her will make her look elsewhere.

  • AKBeingHumanTO Being Human (@AKBeingHumanTO) reported

    @FidoSolutions @Fidomobile you have also disabled the raise a concern form option. Absolute no way to reach customer care via phone or twitter. Over a month of painful customer service experience. No listeners !! @CRTCeng

  • ribbiliy5 Ribbiliy (@ribbiliy5) reported

    @Fidomobile @FidoSolutions Any alert about Fido extra fees customers pay right left and center. The $50 service charge for walking out of family plan, another $50 fees transfer of responsibility (what ?!), $50 fees for setting wireless account. All that just to have your own line instead of family plan

  • Andry10q Andres Flores (@Andry10q) reported

    @Fidomobile.. trying to reach you for more than one week, your in-person customer service is the worst, couldn't help me at all with one simple request. The "deal" you offered from 3 months ago still doesn't work. Planning on changing to a better provider. Thanks!

  • HY_happydream H&Y (@HY_happydream) reported

    @Fidomobile #Can #Canada Do not activate the phone with Fido, if you need ant mobile phone. They are terrible customer service and lie to customer. They offer when you sign up, but you will get different plan or discount when you get the actual bill.

  • sinha_subhajit1 Subhajit Sinha (@sinha_subhajit1) reported

    @Fidomobile Your customer care is just tossing calls with other departments and saying things are slow, wait a minute and then put on hold hoping the caller would terminate. I was in line 1:30 hr before they disconnect only to say hello and confirm identity.

  • DeborahAncel Deborah Ancel (@DeborahAncel) reported

    @Fidomobile Your attempt to correct my contract has gotten me a charge for $112 for one day of service. No one can fix this? It was supposed to be $1.50!