Fido Outage Report in Sainte-Anne-de-la-Pocatière, Bas-Saint-Laurent, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Sainte-Anne-de-la-Pocatière, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pocatière and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (53%)

2. 

   Internet (32%)

3. 

   E-mail (8%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 🥄 (@fannypannym) reported 5 minutes ago

  Literally @Fidomobile customer service almost made me cry because the man on the chat was being very dismissive and rude. I might end my 5 year “loyalty” with them sorry for posting this but i just need to rant to someon

• ldbharat nahata (@iambn) reported 7 minutes ago

  @Fidomobile @FidoSolutions Pathetic customer care service, pathetic network and above all those network outrage is beyond imagination.

• Up tick (@up_tick77) reported 8 minutes ago

  @Fidomobile received my latest bill this morning. No credit for the outage on July 8th. Why??

• Nilou Afsari (@AfsariNilou) reported 11 minutes ago

  @Fidomobile I am unable to contact any customer service agent by calling 611 since a few weeks ago. How can I sort out a billing error? I can’t do it via AskJack bot

• David Yu (@DavidYu12) reported 13 minutes ago

  @Fidomobile can we seriously think of a way of implementing a system where caller has to also press a number based on our voice message in order to successfully reach our number (similar to calling customer service center system)? This will help filter out automated scam calls...

• Frannie (@Ms_Okoye) reported 15 minutes ago

  @Fidomobile so I didn't get my rebate for the service outage in my bill....what's that about?

• hyperbolbri (@astrobri) reported 16 minutes ago

  It is super fun* that @Fidomobile 's page to report a lost phone gives a 404 error, as does any attempt to make a service request on my device protection. I wonder if after last month's fiasco they just... decided not to let anyone contact them?

• Apu Kumar Ghose (@apukumarghose) reported 17 minutes ago

  @Fidomobile I am unable to contact any customer service agent by calling 611. It always sends me to bot. How can I close my account? My account contains 2 mobile numbers. I found the service of Fido is getting worse.

• Ycrad (@Ycrad6) reported 21 minutes ago

  @Fidomobile first outtages now when I call in for customer service being directed to use a text chat option - so unsafe for drivers who could be using Bluetooth. It will be on you guys if someone dies while trying to talk to you on the phone but has no choice to text @GlobalBC

• soheil_mz (@soheilmazinani1) reported 26 minutes ago

  @Fidomobile Hi 👋 guys i just wanna share one of my terrible experiences i had recently with rogers. I recived call from rogers .and a person told me a device you return to us has missing part They told we will charge you whole of price of phone and i was shoked maybe this call is scam call