Fido outages and service status in Sainte-Anne-de-la-Pocatière, Quebec

Problems in the last 24 hours in Sainte-Anne-de-la-Pocatière, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pocatière, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kappil Dev Sharma (@KayDeeAse) reported 4 minutes ago

  @madebygoogle I am facing huge latency issue in my Pixel 9 mobile. Bought on Jan 2025, If there is big issue without physical damage. Why Google doesn't support in replacement? As I am paying 60 dolar monthly as postpaid customer in @Fidomobile. It's so terrible.

• 
  richard breath (@richbreath420) reported 4 minutes ago

  @Fidomobile does not want to help any customers

• 
  PeeDee (@dejiadefila) reported 5 minutes ago

  @Fidomobile I have rang your office and the line cut off while attending to me but they never got back. I have requested a cancellation of my number but you keep sending me account billings. Why give customers 5-7 days before you reach out?

• 
  👑 (@nellatiffy) reported 6 minutes ago

  @Fidomobile customer service is literally HELL. To speak to a live agent you need to schedule a callback.. you’re stuck talking to some stupid AI bot that doesn’t understand.. the agents you then talk with are from India, so you spend the next 37 mins repeating yourself.. FML

• 
  Jayant (@jayant_vohra1) reported 9 minutes ago

  @Fidomobile I have trying to contact your customer support while i am in india for a while and there is no way to do that. Is that how you support your customer ?

• 
  Lori (@LoriinDurham) reported 10 minutes ago

  @Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer

• 
  SpamAuditor (@SpamAuditor) reported 17 minutes ago

  While most of our work is in network related threats, a reminder.. phone scams keep rising.. and unfortunately, lots of them are south asian based.. if you get a call from say @rogers or @Fidomobile with a heavy accent.. it's now probably a scam. Call them out.. 'Oh, hey a call from one of those India based scam outfits..' then hang up, and block the number.. (They like swearing)

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 20 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 20 minutes ago

  @Fidomobile sucks ! If you're with Fido consider switching service providers. I suspect this is Rogers' grand plan to poach Fido customers but they won't get me. I'd much rather go to a whole other provider! Don't DM me asking for my account number either. Just do the needful !

• 
  Amy (@amybrathwaite) reported 23 minutes ago

  @Fidomobile - I’ve now been stood up for 3 scheduled call backs. (Yes I waited beyond the 30 min window) I have all the receipts, I’ve wasted hours for nothing and STILL no resolution. Help. Me - with a human