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Fido

Fido outages and service status in Sainte-Anne-de-la-Pocatière, Quebec

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Full Outage Map
  • Fido generated 0 outage signals in the last 24 hours around Sainte-Anne-de-la-Pocatière, including 0 direct reports.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sainte-Anne-de-la-Pocatière, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pocatière, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MrRobot2023
    Yakamoz (@MrRobot2023) reported

    @Fidomobile Trying to cancel my service, but there’s no way to speak to a human. No appointments until next week, when I’ll be out of Canada. Very frustrating.

  • RealKiTsKorner
    KiTsKOrNeR (@RealKiTsKorner) reported

    So you have no person to person interaction w customer service? I have to wait until Thursday for a call back? Are you fn kidding me? @Fidomobile @Rogers

  • _connorrr_
    connor (@_connorrr_) reported

    @Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.

  • mariam107
    Sugar 🥰 (@mariam107) reported

    @Fidomobile you guys are useless oh. Someone is calling for help for something and all your people want to do is push offers of higher phone & internet bill, upgrade phone or get Mastercard. Couldn’t even help resolve my issue. USELESS!!!

  • Shrikan15918909
    Shrikant Gupta (@Shrikan15918909) reported

    Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider. #scam

  • Oma2414
    Oma (@Oma2414) reported

    @Fidomobile @FidoSolutions I’ve called 12+ times about charges for services that were never activated or used. Your notice says you received “no response” from me, yet I’ve repeatedly contacted customer service, billing, and collections with no resolution.

  • dejiadefila
    PeeDee (@dejiadefila) reported

    @Fidomobile I have rang your office and the line cut off while attending to me but they never got back. I have requested a cancellation of my number but you keep sending me account billings. Why give customers 5-7 days before you reach out?

  • kirito_9668
    Kirito96 (@kirito_9668) reported

    @Fidomobile your AI is ****!!! I'm having issues with the phone no longer detecting my sim intermittently everyday and you dumb AI can't send me to technical support. It's wants me to schedule a call and keeps on asking about making a payment.

  • aden_hq
    Aden (@aden_hq) reported

    @TrcTrials123 @Fidomobile That sounds incredibly frustrating. Billing errors that take multiple channels to resolve are the worst. Hope they sort it out for you soon.

  • richbreath420
    richard breath (@richbreath420) reported

    @Fidomobile does not want to help any customers