Fido

Fido Outage Report in Sainte-Anne-de-la-Pocatière, Bas-Saint-Laurent, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Sainte-Anne-de-la-Pocatière, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pocatière and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Sainte-Anne-de-la-Pocatière, Bas-Saint-Laurent, Québec 12/10/2024 10:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • niveaRose a d j o w a 🍬 (@niveaRose) reported

    Who is y’alls internet provider!? Need to switch ASAP! @Fidomobile SUCKS! Paying big, big money for no good reason!

  • yad_ayam Yad e Ayyam (@yad_ayam) reported

    @Fidomobile 5- He/She told me that <<<Can you please contact back again by disconnecting the chat and connecting again as my system has technical issues>>> ??? And when I disconnect (At 12:09 am) and try to re-connect by chat, I got a message in chat window that it is out of business hours!!

  • Doing_wats_rite Doing what's right. (@Doing_wats_rite) reported

    @FidoSolutions @Fidomobile @FidoSolutions Nope. Let’s keep this public so everyone benefits. You offer 25G for $45 for returning customers. Why not to current customers? What did I do wrong, except for expecting you to treat me like you want me to stay? Why make me leave just to come back?

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • ruban_s01 Rubankumar (@ruban_s01) reported

    @Fidomobile I recently got a new BYOD phone plan and told that I will get $10 off every month. An agent from fido customer care team mentioned during the initial activation time (beginning of September) that the $10 off is available and also updated his notes in the system.

  • humphd David Humphrey (@humphd) reported

    @fidomobile your iOS app is in a constant loop showing the Google Captcha. You do it, click Verify, it goes to the login again and repeats. Impossible to actually get logged in.

  • yad_ayam Yad e Ayyam (@yad_ayam) reported

    @Fidomobile 4- After few minutes again I tried to chat with tech support. But as soon as chat window open I got a message that agent closed the chat!!!! Finally at 23:59 I connect to another agent and explain the issue. (Conversation picture attached)

  • imranmalang Imran Mohammed (@imranmalang) reported

    I had a genuine issue & was chatting with @Fidomobile chat support agent. Guy was supposed to get back but disappears. What a head ache🤕. #fido

  • SheldonLee007 Sheldon Li (@SheldonLee007) reported

    Is the cable internet down? @Fidomobile @FidoSolutions

  • ScullyRDI ScullyRDI (@ScullyRDI) reported

    @Fidomobile @FidoSolutions your app is down on android and asking to press on images...