Fido Outage Report in Sainte-Anne-de-la-Pocatière, Bas-Saint-Laurent, Québec

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Sainte-Anne-de-la-Pocatière, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Sainte-Anne-de-la-Pocatière and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (49%)

2. 

   Internet (36%)

3. 

   E-mail (8%)

4. 

   Total Blackout (3%)

5. 

   Wi-fi (3%)

6. 

   TV (3%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• rr. (@iamdieroiramor) reported 12 minutes ago

  @Fidomobile Removing access to agents over the phone is cost effective. However, your online chat option needs to be more robust. I’m having a horrible experience trying to get an unused charge removed from my bill. #Fido #Rogers

• dorianbanks.eth (@dorianbanks) reported 12 minutes ago

  @raaul26 @Rogers @Fidomobile Down in Vancouver for a couple hours now.

• Mann Patel (@mannp2711) reported 13 minutes ago

  Worst customer service I experienced in the last 2 months. I returned the device which I got wrong, even though I waited a lot for a new device after that, I returned the device and it's been a week and still, I didn't get my refund.@FidoSolutions @Fidomobile

• reese’s pieces (@reesebunnyy) reported 22 minutes ago

  why is @Fidomobile so slow tonight 😩

• Noor (@Lightwhatever) reported 23 minutes ago

  @Fidomobile @FidoSolutions after waiting for my callback appointment all day i get to hold for over 20 mins then you hung up on me and i cant get anyone to ******* answer me. Yesterday i was on hold for over 2 hours and while speaking to someone finally i get hung up on #WTF

• CR Robson (@CatTouchThis) reported 24 minutes ago

  @Fidomobile The credit card is new, but valid. I called my bank to confirm and made a purchase during my chat with @Fidomobile to ensure it was working. I don't know what the issue is and the support agent has just decided to ignore me.

• Ben Hardy (@benbjammin12) reported 25 minutes ago

  @Fidomobile Absolutely the worst customer service experience I’ve experienced. Hung up on after waiting on hold for 45 minutes because I went on hold to get the info to pay you guys. Definitely will be canceling my internet after this. Trash company with trash staff.

• 𝓑𝓪𝓫𝔂𝓰𝓲𝓻𝓵 ♛ (@jasminetoor_) reported 28 minutes ago

  I’m not paying all this money for my service and data to be **** @Fidomobile

• Sean Libin (@seanlibin) reported 37 minutes ago

  Wow @Fidomobile your customer service has become unbearable. You cannot speak to an agent except to book a call a day or two later. Been a customer since 1997 (before Rogers bought Microcell). It’s time to go. Was a good run.

• Eve Cable (@evecable) reported 40 minutes ago

  currently on hour nine of customer support from @Fidomobile and my 10th customer service agent who has no clue what is wrong w my account but cannot do anything to fix it for me and get my money back 😝😝😝😝😝😝😝 hour NINE !!!!!!!! 😭😝😭😝😭