Freedom Mobile outages and service status in Leduc, Alberta

Problems in the last 24 hours in Leduc, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Leduc, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Leduc, Alberta

Latest outage, problems and issue reports in Leduc and nearby locations:

• 
  mansoorkhan322 (@mansoorkhan3222) reported 45 minutes ago from Leduc County, Alberta

  @FreedomMobile @FreedomMobile pathetic customer service for exiting customer. I am on $39 prepaid plan every month with 2 GB of internet. Now freedom has a offer $35 with 11 Gb LTE and Samsung A21 on $0. When I call them they said they cannot do it and then I went to freedom stor

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jules 🦋 (@juliewarman) reported 4 minutes ago

  @FreedomMobile I have to say I went to upgrade my phone at your South Surrey BC location on the weekend and it smelled so terrible in there I couldn’t even stay in the store and had to leave. I don’t know if it was a customer or an employee, but the smell was absolutely atrocious.

• 
  Duster (@dustkrei) reported 10 minutes ago

  @FreedomMobile your cell coverage is so awful since switching to your service my phone is basically useless unless I am on wifi. It’s horrible. SOS mode constantly and we’re 10 min from a city.

• 
  Sue T (@pieface2010) reported 10 minutes ago

  @FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.

• 
  Yvonne Kushe (@kushemusic) reported 15 minutes ago

  @FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.

• 
  Jennifer (@JTkksmom) reported 16 minutes ago

  Why does @FreedomMobile have to be so difficult? Not enjoying this customer service at all

• 
  Maro (@badboylex_) reported 21 minutes ago

  @FreedomMobile bro you guys have the worst customer service ever wtf

• 
  Sue Lovely Terrio (@LovelyTerrioS) reported 24 minutes ago

  @FreedomMobile data continues to fail in home area and roaming, also the log in via the app is challenged

• 
  Heynow (@heynow19951) reported 28 minutes ago

  @FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years

• 
  Ivydelray 🙂 (@ivydelray) reported 30 minutes ago

  @FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!

• 
  Not Op Cue (@NotOpCue) reported 31 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.