Freedom Mobile outages and service status in Leduc, Alberta

Problems in the last 24 hours in Leduc, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Leduc, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Leduc, Alberta

Latest outage, problems and issue reports in Leduc and nearby locations:

• 
  mansoorkhan322 (@mansoorkhan3222) reported 29 seconds ago from Leduc County, Alberta

  @FreedomMobile @FreedomMobile pathetic customer service for exiting customer. I am on $39 prepaid plan every month with 2 GB of internet. Now freedom has a offer $35 with 11 Gb LTE and Samsung A21 on $0. When I call them they said they cannot do it and then I went to freedom stor

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mystofrealm (@mystofrealm) reported 9 minutes ago

  @FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.

• 
  Ryan Wilson (@RyanNW23) reported 9 minutes ago

  @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

• 
  (adam) (@ONRADAM) reported 10 minutes ago

  @FreedomMobile Never ever again

• 
  YTPeasantVision (@YTPeasantVision) reported 10 minutes ago

  Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!

• 
  Yojenkz (@JYojenkz) reported 10 minutes ago

  @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.

• 
  Peg City 🇨🇦 (@wpgAce) reported 12 minutes ago

  @themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider

• 
  Sarah KO (@KiwiHarmony1) reported 12 minutes ago

  @FreedomMobile Yes stuck on repeat with no one taking ownership. I've been bounced btwn two depts for 2 hrs!! 9 people I spoke to!! u have effed up my profile in the DB either a sync issue or corrupted and I'm stuck in middle. I'm going to CRTC if I don't get help ASAP

• 
  Jules 🦋 (@juliewarman) reported 19 minutes ago

  @FreedomMobile I have to say I went to upgrade my phone at your South Surrey BC location on the weekend and it smelled so terrible in there I couldn’t even stay in the store and had to leave. I don’t know if it was a customer or an employee, but the smell was absolutely atrocious.

• 
  Taylor (@mysticalsloths) reported 20 minutes ago

  @FreedomMobile Can you guys fix your site? It’s hella slow to make a payment. Also the speed of your network has gotten worse the last few weeks.

• 
  Sue T (@pieface2010) reported 22 minutes ago

  @FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.