Freedom Mobile outages and service status in Leduc, Alberta

Problems in the last 24 hours in Leduc, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Leduc, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Leduc, Alberta

Latest outage, problems and issue reports in Leduc and nearby locations:

• 
  mansoorkhan322 (@mansoorkhan3222) reported 52 minutes ago from Leduc County, Alberta

  @FreedomMobile @FreedomMobile pathetic customer service for exiting customer. I am on $39 prepaid plan every month with 2 GB of internet. Now freedom has a offer $35 with 11 Gb LTE and Samsung A21 on $0. When I call them they said they cannot do it and then I went to freedom stor

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Randy Mikla (@RandyMikla) reported 3 minutes ago

  @FreedomMobile Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold.

• 
  the other KC (@iamtheotherkc) reported 5 minutes ago

  Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩

• 
  Greg (@pcguy8088) reported 12 minutes ago

  @FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.

• 
  Ivydelray 🙂 (@ivydelray) reported 12 minutes ago

  @FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!

• 
  Mike Bryan (@mikebryan) reported 14 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  Jen Whyte (@cheesebroad) reported 17 minutes ago

  @FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.

• 
  Jack (@jbn_jack) reported 17 minutes ago

  Hey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???

• 
  Stephanie the alchemist (@Stephdalchemist) reported 18 minutes ago

  Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?

• 
  Testezlaf (@testezlaf) reported 23 minutes ago

  @FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!

• 
  Stephanie the alchemist (@Stephdalchemist) reported 24 minutes ago

  @FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?