Freedom Mobile Outage Map
The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Freedom Mobile users affected:
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 44 |
| Vancouver, BC | 14 |
| Edmonton, AB | 13 |
| Calgary, AB | 5 |
| Victoria, BC | 4 |
| Mississauga, ON | 4 |
| Scarborough, ON | 4 |
| New Westminster, BC | 3 |
| Red Deer, AB | 3 |
| Ottawa, ON | 3 |
| Surrey, BC | 2 |
| Ajax, ON | 2 |
| Montréal, QC | 2 |
| Brampton, ON | 2 |
| Coquitlam, BC | 1 |
| Peterborough, ON | 1 |
| Hearst, ON | 1 |
| Milton, ON | 1 |
| Pickering, ON | 1 |
| Coquitlam, BC | 1 |
| Guelph, ON | 1 |
| Airdrie, AB | 1 |
| Ancaster, ON | 1 |
| Rockwood, ON | 1 |
| Thorold, ON | 1 |
| North Vancouver, BC | 1 |
| Burnaby, BC | 1 |
| Gatineau, QC | 1 |
| Nepean, ON | 1 |
| Trenton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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𝐌𝐚𝐫𝐢𝐚 𝐂𝐚𝐬𝐮𝐜𝐜𝐢🛸
(@MariaCasucci12) reported
@TheJUNOAwards @tatemcrae @FreedomMobile BAD ONES #JFCTateMcRae
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MarineBean
(@communitychicki) reported
@freedomsupport I need to speak with an agent and I don't know my pin #. I can't get a live person and it's noon on a weekday. HELP!
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#I_STAND_WITH_FARMERS
(@Amritzaildar195) reported
@FreedomMobile I think you have worst network service
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Megan Smith
(@mmcksmith) reported
@freedomsupport You lot can write me a cheque for all I care. You don't get to hold my money paid in good faith for services you apparently cannot provide. The simple thing would have been to just give me a working QR code or put my LG G4 back on the network. Instead we're here.
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I am Liberal. Hear me roar.
(@garnetwood) reported
@freedomsupport I don't know how to DM but service is back anyhow when Fort Erie power came back on.
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whales
(@efabackup) reported
@TheJUNOAwards @FreedomMobile stream sad corny **** #JFCJPSaxe
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J-U-S
(@SanchezJusely) reported
@TheJUNOAwards @justinbieber @FreedomMobile Unstable I vote for #JFCJustinBieber
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Dan
(@FluX0MonkeY) reported
@FreedomMobile I'm having constant issues paying my bill I have the money in my account and none of my cards are expired nor are my accounts locked now my phone is cut off with no way of turning it back on
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Esdras✨
(@gwsAG93) reported
@TheJUNOAwards @theweeknd @FreedomMobile Coming down #JFCTheWeeknd
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Dylan
(@Dylantmby) reported
@TheJUNOAwards @justinbieber @FreedomMobile Unstable #JFCJustinBieber
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Megan Smith
(@mmcksmith) reported
@freedomsupport Frankly, if I'm going to get the same of service from Freedom now I'll be getting from Rogers later, I might as well hold my nose, go to the big 3 now, and at least not have to pay for roaming if I leave the city.
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juniorˣᵒ
(@jrxomj) reported
@TheJUNOAwards @theweeknd @FreedomMobile #JFCTheWeeknd I was never there
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Tate Mcrae Portugal
(@tatemcraept) reported
@TheJUNOAwards @tatemcrae @FreedomMobile BAD ONES #JFCTateMcRae
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Dylan
(@Dylantmby) reported
@TheJUNOAwards @justinbieber @FreedomMobile Unstable #JFCJustinBieber
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Megan Smith
(@mmcksmith) reported
@freedomsupport If I step 2' outside the city limits, I have to pay for roaming. I was happy to support a small company when it was wind and know I'd be paying that bit extra. I didn't mind/2
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