Freedom Mobile Outage Map
The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Freedom Mobile users affected:
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 26 |
| Edmonton, AB | 15 |
| Vancouver, BC | 14 |
| Scarborough, ON | 4 |
| Surrey, BC | 4 |
| Ottawa, ON | 4 |
| Calgary, AB | 3 |
| London, ON | 3 |
| Woodbridge, ON | 3 |
| Brantford, ON | 3 |
| Kingston, ON | 2 |
| Port Coquitlam, BC | 2 |
| Burnaby, BC | 2 |
| Winnipeg, MB | 2 |
| Grimsby, ON | 2 |
| Mississauga, ON | 2 |
| Hamilton, ON | 2 |
| Abbotsford, BC | 1 |
| North Vancouver, BC | 1 |
| Langley, BC | 1 |
| Spruce Grove, AB | 1 |
| Maple Ridge, BC | 1 |
| Lethbridge, AB | 1 |
| Oakville, ON | 1 |
| Burlington, ON | 1 |
| Windsor, ON | 1 |
| Trenton, ON | 1 |
| Richmond, BC | 1 |
| Victoria, BC | 1 |
| Québec, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Rod M
(@hot40chef) reported
@FreedomMobile your new internet doesn't work.. been trying all day to get it working..
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surreal
(@t2surreal) reported
@FreedomMobile turn off my wifi once more and i promise you, you lost a loyal customer
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Rick Horn🇨🇦
(@RickHorn72) reported
@FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company
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surreal
(@t2surreal) reported
@FreedomMobile turn off my wifi once more and i promise you, you lost a loyal customer
-
Rod M
(@hot40chef) reported
@FreedomMobile your new internet doesn't work.. been trying all day to get it working..
-
Rod M
(@hot40chef) reported
@FreedomMobile your new internet doesn't work.. been trying all day to get it working..
-
surreal
(@t2surreal) reported
@FreedomMobile turn off my wifi once more and i promise you, you lost a loyal customer
-
Social Commentator
(@Cradle5) reported
@FreedomMobile you have the trashiest Customer Service agents
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Rick Horn🇨🇦
(@RickHorn72) reported
@FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company
-
Rod M
(@hot40chef) reported
@FreedomMobile your new internet doesn't work.. been trying all day to get it working..
-
Rod M
(@hot40chef) reported
@FreedomMobile your new internet doesn't work.. been trying all day to get it working..
-
Rod M
(@hot40chef) reported
@FreedomMobile your new internet doesn't work.. been trying all day to get it working..
-
Rick Horn🇨🇦
(@RickHorn72) reported
@FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company
-
surreal
(@t2surreal) reported
@FreedomMobile turn off my wifi once more and i promise you, you lost a loyal customer
-
surreal
(@t2surreal) reported
@FreedomMobile turn off my wifi once more and i promise you, you lost a loyal customer
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