Freedom Mobile Outage Map

The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.

Freedom Mobile users affected:

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Shawn Allen (@ShawnAl55730558) reported 50 seconds ago

  @freedomsupport Why doesn't Freedom Mobile support group text messaging and when will this be supported? Not really "Freedom" after all are you!

• Ashley Hynd (@ashley_hynd) reported 3 minutes ago

  I was really excited when I joined @FreedomMobile. Felt like I had finally found a cell provider who put integrity & care into providing service. Sadly their @freedomsupport has become mostly automated just like all the other cell companies

• philip seguin (@PhilipSeguin) reported 4 minutes ago

  @FreedomMobile Why is the freedom mobile website so slow? Everytime I visit it I'm so annoyed.

• 𝐌𝐚𝐧𝐚𝐯 𝐌𝐞𝐡𝐭𝐚 (@imanavmehta) reported 8 minutes ago

  @FreedomMobile you have the worst customer service reps ever. 😡😡😡

• m (@mins016) reported 16 minutes ago

  I’m usually not the type to complain about these issue. However, after dealing with CS this morning has left a bad taste in my mouth. I reached out to CS about my issue with my home internet bill and have been passed off to multiple agents just for one issue. @FreedomMobile

• Proud JB Stan (@ProudJBStan) reported 19 minutes ago

  @bizzledreadstin @FreedomMobile All Bad I Vote For #JFCJustinBieber

• Justin Bieber Fan (@bizzlestin1994) reported 24 minutes ago

  @bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber

• Proud JB Stan (@ProudJBStan) reported 26 minutes ago

  @bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber

• Proud JB Stan (@ProudJBStan) reported 26 minutes ago

  @bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber

• 🦋 (@barefootcindyy) reported 27 minutes ago

  @leeannelv1 @TELUSsupport @FreedomMobile i never had complaints but once I needed assistance: they apologized for the inconvenience AND emailed & texted me numbers who i can call to fix the problem IF i dont get contacted in an hour — i never had to call!

• Miku 🏳️‍⚧️ (@Kitsuism) reported 30 minutes ago

  your services are **** @FreedomMobile

• karl cruz (@karlcru55786304) reported 30 minutes ago

  @FreedomMobile I’m been with freedom since the start of this company but once roger finalize take over I’m gone had bad experience with Roger service overcharged

• Andrew Carter (@Artimage84) reported 32 minutes ago

  @freedomsupport Yeah, why don't you guys establish contact with the companies that provide warranty service on the phones you provide? This situation really is unreasonable to endure.

• Justin Bieber Fan (@bizzlestin1994) reported 32 minutes ago

  @bizzledreadstin @FreedomMobile Bad Day I Vote For #JFCJustinBieber

• Proud JB Stan (@ProudJBStan) reported 33 minutes ago

  @bizzledreadstin @FreedomMobile Bad Guy Remix I Vote For #JFCJustinBieber

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