Freedom Mobile Outage Map

The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.

Freedom Mobile users affected:

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Sue Rau (@Soosole) reported 5 minutes ago

  @freedomsupport cant get support from freedom Messaging and phone (611) do not work. Whats up

• 🇺🇸🇨🇴Cachito🇨🇺🇨🇦 (@Cachito305) reported 8 minutes ago

  @FreedomMobile why am I inside your store paying again and still don't have service !!! WTF!!!+

• tahsin (@tasoligg) reported 22 minutes ago

  @papiisenpaii @FreedomMobile @TELUS ı have same problem. freedom so ******* bad

• Rajeev (@ToTheCode) reported 23 minutes ago

  @FreedomMobile Been on a call 45 minutes. B/c my Auto pay was removed with out my permission for over 6 months. My card didn't expire. still no solution. Been a Customer of @FreedomMobile since 2011 @freedomsupport

• RinRin Banana (@R1ngBanana) reported 25 minutes ago

  @FreedomMobile why is my network garbage right now during @PokemonGoApp #PokemonGOFest2021 ? I basically can only play from home cause my LTE is not working.

• yoreid😈 / young *** 🇮🇹 (@yoreid) reported 27 minutes ago

  @freedomsupport @papiisenpaii I don’t even get service 20min out from my own city but @papiisenpaii does can you explain this to me

• Sean Ryan (@SEEEAAAAN) reported 28 minutes ago

  @freedomsupport Hey guys. Is the network down? Getting no internet despite full LTE connection.

• Joe (@joedaviso) reported 30 minutes ago

  @freedomsupport I am not likely to upgrade my plan again now I know it's going to take an hour or so to go back down so I'd really like to see the process changed back to how it was.

• Ali Bhutto (@BeingAliBhutto) reported 35 minutes ago

  Is your network down? I've been on 4G the whole day in a LTE zone. @FreedomMobile

• firasfaeq (@firasfaeq) reported 35 minutes ago

  @FreedomMobile there is no network or internet connection, what is going on, this is a problem since yesterday afternoon

• Sue Rau (@Soosole) reported 36 minutes ago

  @freedomsupport @kasey_odayin I am having the same issue since last night.

• Sue Rau (@Soosole) reported 38 minutes ago

  @freedomsupport need some help

• William Lincoln (@WilliamLincolnA) reported 40 minutes ago

  @FreedomMobile What's the deal with the phantom calls I get from "Freedom Mobile", which never actual ring my phone but show up on my call list, followed by a text: "Thank you for your recent interaction with our Mobile Care Team...", followed by a survey? This happens every day.

• Sarcastic Elder (@SarcasticElder) reported 41 minutes ago

  @freedomsupport I am trying to find out the rules with Roaming and my current plan but can't seem to find this info on the site, or in of my accounts tabs anywhere. Little help?

• Jay (@CobraKidJay) reported 46 minutes ago

  Data with @FreedomMobile bad lately or is it just cause of my area??

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