Freedom Mobile Outage Map

The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.

Freedom Mobile users affected:

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 3 minutes ago

  @FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.

• CONSTANTINE VALDOR (@kami_007x) reported 17 minutes ago

  @FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers

• This Is a Collective (@thiscollective) reported 18 minutes ago

  @FreedomMobile - internet is down in my house! You need uptime monitor on your website - and the path to support is painful

• Chris (@Silverxx27) reported 21 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• Tristan Carpio (@TrisCarpio) reported 22 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• Tristan Carpio (@TrisCarpio) reported 24 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• Sara Guerrero (@Saraguerreror) reported 26 minutes ago

  @FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me

• This Is a Collective (@thiscollective) reported 26 minutes ago

  @FreedomMobile text based support - is asking me my address - shouldn't they know this from my FREEDOM phone number -and my address - shouldn't they know this? Mmmmmm - new customer - quickly moving to a lost customer I think.

• Matt Bellamy (@Matt_Realtor) reported 27 minutes ago

  @FreedomMobile any idea when home internet will be restored? im seeing hundreds of people online posting about the outage

• WyzeOne (@Remlam) reported 30 minutes ago

  @MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!

• ✪ Scribe the Prime Minister ✪ (@Scribe_Music) reported 32 minutes ago

  @FreedomMobile your service is down in Langley BC

• Tristan Carpio (@TrisCarpio) reported 32 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• Tristan Carpio (@TrisCarpio) reported 32 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• Tristan Carpio (@TrisCarpio) reported 34 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• This Is a Collective (@thiscollective) reported 34 minutes ago

  @FreedomMobile - so what's the point of being able to text support if no ever answers?

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