Freedom Mobile

Freedom Mobile Outage Map



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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Freedom Mobile Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 16
Vancouver, BC 12
Edmonton, AB 7
Surrey, BC 5
Etobicoke, ON 5
Beamsville, ON 5
Mississauga, ON 4
Calgary, AB 4
Burlington, ON 2
Guelph, ON 2
Kitchener, ON 2
Victoria, BC 2
London, ON 2
Borden, ON 2
Alliston, ON 2
Welland, ON 2
Grimsby, ON 2
Napanee, ON 1
Long Sault, ON 1
Vaughan, ON 1
Burnaby, BC 1
Nanaimo, BC 1
Scarborough, ON 1
Waterloo, ON 1
North Vancouver, BC 1
Langley, BC 1
Ajax, ON 1
Maple, ON 1
Hamilton, ON 1
Lincoln, ON 1

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Freedom Mobile Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • Candyarse (@CandyarseYEG) reported

    @FreedomMobile @freedomsupport how come your website can’t tell me if I can go to a store for a certain phone? That’s some dark age crap.

  • Otto Yiu (@oyiu) reported

    @FreedomMobile Hi Freedom Mobile, I activated a prepaid plan yesterday and I was assigned someone else's account through my SIM card yesterday. I escalated to a manager that refuses to treat this seriously. I would like a refund. My case ID is C-640-78173.

  • Chicagosportsfan (@chicagosports88) reported

    @FreedomMobile Unfortunately this doesn't make any difference to me since I live in Winnipeg and since Freedom mobile doesn't seem to give a damn about people in Winnipeg and bringing their services here so I had to re-sign with telus but hey it's your loss,

  • Haydunk (@Haydunk1) reported

    @TheJUNOAwards @FreedomMobile Bad Vs. Bad...

  • ChrisW (@ChJWo) reported

    I need to know @FreedomMobile, you published a page about 5G in 2020, the 5G spectrum auction got pushed to June 2021...now you won't be participating in the auction. How & when will Freedom Mobile offer 5G service??? And pls don't say Stay Tuned for updates. Let's get answers.

  • Grace Gordon (@gracegordon1564) reported

    @freedomsupport Hey! For some reason I have no access to my data. Can you help me out?

  • tony zed (@ZedTheTiger) reported

    @freedomsupport is texting system down? Cannot send texts. Getting error code 2.

  • East African Babe (@ItsHanaCakes) reported

    @FreedomMobile is a fraud! They take your payments and act like you never paid. 🤬🤬🤬

  • Ryan Gray (@UhhhRyan) reported

    @freedomsupport Thanks @FreedomMobile just saw online I can get the same phone from you for $25 cheaper a month with more data. As is right now you’ll get my business. Sorry @virginmobilecan. Sucks to suck

  • #I_STAND_WITH_FARMERS (@Amritzaildar195) reported

    @freedomsupport No I don’t need your help now

  • Mike Bolger (@MikeBolger8) reported

    @freedomsupport Just explain how i can sit in 1 spot not moving and have to airplane mode my phone 3 times because your network keeps stopping. And god help me if im on 4g. Even with full bars its 0 service.

  • Mike Bolger (@MikeBolger8) reported

    When your call to @freedomsupport gets cut while trying to figure out why your data keeps stopping. Classic @FreedomMobile service #shitservice #nodata

  • 👁👁 (@ikigai91) reported

    @FreedomMobile cancellation service department is more toxic than a zoo full of snakes 🐍.

  • Michael Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @StanWms @FreedomMobile @TheJUNOAwards I dunno, maybe getting pissed off about how many times a tweet appears in a timeline is not a hill I would choose to die on and if it's the least if your problems then count yourself lucky

  • elshu the great (@elshuuuuu) reported

    @freedomsupport Is there service disruptions around kw or gta at the moment?


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