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Freedom Mobile Outage Map



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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Freedom Mobile Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Freedom Mobile Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • HINT (@HINTmusic) reported

    @FreedomMobile what is up with the service today. I tried make a call like four times and only one connected. I had full bars/lte! Also on that note 9 out of 10 calls I make it drops out! Figure it out!!!

  • yoggie (@yoggie5) reported

    @FreedomMobile Deceitful network

  • Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • FNan (@FNan93140655) reported

    @freedomsupport I just signed up $60 plan with friends and family which would give me $15 off per month. Just got the first bill and i dont see that promo applied. Called customer service, they said it will apply from second bill. Cant belive this..noone said anything like this when signed up.

  • TP (@iamtejas___) reported

    @richardhimself_ @FreedomMobile reach work next weekend I’ll fix up ur deal

  • HASSANYE (@ssj4hassan) reported

    @FreedomMobile Me texting and then remembered i have Freedom so i don’t have any signal

  • Daniii🐼 (@miss_daniibabii) reported

    @freedomsupport I’m having trouble removing my auto pay. I don’t even see on the option on the app or on my computer. Help 😅

  • J T (@jjt609) reported

    @freedomsupport @ibrahimorich Don’t feel bad. I’ve been with Wind/Freedom 95% of the last ten years and have “never” been offered a fnf invite. Many of us stayed with Wind/Freedom through the good and the bad, and it was very bad in the beginning. Loyalty doesn’t seem to matter much!

  • TripleA (@Hafiz_A1) reported

    I just had the worst customer experience with @FreedomMobile over the phone. The guy was extremely rude and unhelpful, when I asked to speak to a manager he said I'd get a callback 'eventually'. Do better

  • Zach (@zoidbergererer) reported

    @40thStFrancis @xl1tey @FreedomMobile Used to be with them but needed more reliability with my business. Worked ok sometimes, but every metal roofed building = no service, pockets of really poor service everywhere in the GTA. Had to prop my phone in a corner in my house and use a Bluetooth headset to get it to call.

  • John (@222DawsonsDad) reported

    @FreedomMobile Lol, sounds more like a “ so what if I didn’t pay for my service, you shouldn’t turn it off “🤣🤣

  • Kito Out Now!!🇨🇲🇳🇬🇬🇭🇨🇦 (@mdlyonga) reported

    @FreedomMobile You are startinh to annoy me. Get your shit together!! 😠

  • Ken Alguire (@Ken_Alguire) reported

    @freedomsupport Hey Support, having an issue where I can't call my home line from my cell. Twist: it won't work on freedom's network but it works when i'm nationwide.

  • Eric (@Eric__YYC) reported

    @FreedomMobile To be honest with freedom, we had 4 lines with you and we ended up switching because your customer service kept telling us one thing and then the store would not help us with getting new phones. 3 years of loyalty and you get nothing! Be careful of freedom.

  • Mad Twitman (@EarthmanJames) reported

    @FreedomMobile My 8 plus is the most disappointing phone I have ever purchased. Never iPhone.


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