Freedom Mobile Outage Map
The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Freedom Mobile users affected:
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Edmonton, AB | 80 |
| Toronto, ON | 54 |
| Vancouver, BC | 30 |
| Calgary, AB | 27 |
| Surrey, BC | 12 |
| Coquitlam, BC | 5 |
| Ottawa, ON | 4 |
| Brantford, ON | 3 |
| Victoria, BC | 3 |
| Mississauga, ON | 2 |
| Oakville, ON | 2 |
| North York, ON | 2 |
| Agassiz, BC | 2 |
| New Westminster, BC | 2 |
| Nepean, ON | 2 |
| Burnaby, BC | 2 |
| Shep's Subdivision, ON | 1 |
| Woodbridge, ON | 1 |
| Markham, ON | 1 |
| The Beaches, ON | 1 |
| Oshawa, ON | 1 |
| Coquitlam, BC | 1 |
| London, ON | 1 |
| Pitt Meadows, BC | 1 |
| Duncan, BC | 1 |
| Barrie, ON | 1 |
| Belleville, ON | 1 |
| Windsor, ON | 1 |
| Montréal, QC | 1 |
| St-Jean-Port-Joli, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Hey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
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EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Hey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Hey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
liyahcove🦋
(@Aliyah71957449) reported
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
-
liyahcove🦋
(@Aliyah71957449) reported
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
-
norvan man
(@luptyd) reported
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Hey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
norvan man
(@luptyd) reported
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Hey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Hey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
norvan man
(@luptyd) reported
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
-
liyahcove🦋
(@Aliyah71957449) reported
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Hey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
liyahcove🦋
(@Aliyah71957449) reported
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
-
norvan man
(@luptyd) reported
@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
Check Current Status