Freedom Mobile Outage Map
The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Freedom Mobile users affected:
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 19 |
| Calgary, AB | 7 |
| Edmonton, AB | 5 |
| Ottawa, ON | 4 |
| Vancouver, BC | 4 |
| London, ON | 3 |
| Brantford, ON | 3 |
| North York, ON | 2 |
| Kingston, ON | 1 |
| Scarborough, ON | 1 |
| Paspebiac, QC | 1 |
| Brampton, ON | 1 |
| Winnipeg, MB | 1 |
| Kitchener, ON | 1 |
| Shep's Subdivision, ON | 1 |
| Surrey, BC | 1 |
| Mississauga, ON | 1 |
| Woodbridge, ON | 1 |
| Markham, ON | 1 |
| The Beaches, ON | 1 |
| Victoria, BC | 1 |
| Oshawa, ON | 1 |
| Coquitlam, BC | 1 |
| Oakville, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Rau
(@Soosole) reported
@freedomsupport cant get support from freedom Messaging and phone (611) do not work. Whats up
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🇺🇸🇨🇴Cachito🇨🇺🇨🇦
(@Cachito305) reported
@FreedomMobile why am I inside your store paying again and still don't have service !!! WTF!!!+
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tahsin
(@tasoligg) reported
@papiisenpaii @FreedomMobile @TELUS ı have same problem. freedom so ******* bad
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Rajeev
(@ToTheCode) reported
@FreedomMobile Been on a call 45 minutes. B/c my Auto pay was removed with out my permission for over 6 months. My card didn't expire. still no solution. Been a Customer of @FreedomMobile since 2011 @freedomsupport
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RinRin Banana
(@R1ngBanana) reported
@FreedomMobile why is my network garbage right now during @PokemonGoApp #PokemonGOFest2021 ? I basically can only play from home cause my LTE is not working.
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yoreid😈 / young *** 🇮🇹
(@yoreid) reported
@freedomsupport @papiisenpaii I don’t even get service 20min out from my own city but @papiisenpaii does can you explain this to me
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Sean Ryan
(@SEEEAAAAN) reported
@freedomsupport Hey guys. Is the network down? Getting no internet despite full LTE connection.
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Joe
(@joedaviso) reported
@freedomsupport I am not likely to upgrade my plan again now I know it's going to take an hour or so to go back down so I'd really like to see the process changed back to how it was.
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Ali Bhutto
(@BeingAliBhutto) reported
Is your network down? I've been on 4G the whole day in a LTE zone. @FreedomMobile
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firasfaeq
(@firasfaeq) reported
@FreedomMobile there is no network or internet connection, what is going on, this is a problem since yesterday afternoon
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Sue Rau
(@Soosole) reported
@freedomsupport @kasey_odayin I am having the same issue since last night.
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Sue Rau
(@Soosole) reported
@freedomsupport need some help
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William Lincoln
(@WilliamLincolnA) reported
@FreedomMobile What's the deal with the phantom calls I get from "Freedom Mobile", which never actual ring my phone but show up on my call list, followed by a text: "Thank you for your recent interaction with our Mobile Care Team...", followed by a survey? This happens every day.
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Sarcastic Elder
(@SarcasticElder) reported
@freedomsupport I am trying to find out the rules with Roaming and my current plan but can't seem to find this info on the site, or in of my accounts tabs anywhere. Little help?
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Jay
(@CobraKidJay) reported
Data with @FreedomMobile bad lately or is it just cause of my area??