Freedom Mobile Outage Map

The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.

Freedom Mobile users affected:

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Valxbelieber (@Melibelieber24) reported 4 minutes ago

  @TheJUNOAwards @FreedomMobile @ShawnMendes Stay watching your **** channel long enough for you to now come out with this damn robbery

• verna santos (@sexyverna) reported 11 minutes ago

  @FreedomMobile I also had our conversation but they're not honouring it! Poor customer service especially the manager that I had talk. I didn't get the offer instead of 22 gig they just give me 20gig. REALLY SUCKS @FreedomMobile

• Talkin_Loud 🌸 (@OuT_L0Ud) reported 12 minutes ago

  @FreedomMobile haven’t had reception all day in Niagara ontario- so do we get a days worth of no charges? What is up with the service! We are a city not a rural environment!

• Gift George (@GiftGeorge313) reported 16 minutes ago

  @FreedomMobile very bad service from freedom mobile your doesn’t work perfectly and showing error always I can’t make payment and then my account suspended Such a nice service

• loolbox (@loolbox2) reported 16 minutes ago

  @freedomsupport You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it.

• brianna ⧗ shannons ***** (@piece0fnat) reported 16 minutes ago

  @TheJUNOAwards @FreedomMobile @ShawnMendes yall stay acting like the KCAs never happened 😭

• Mario (@mariosalomf) reported 17 minutes ago

  @FreedomMobile has the worse customer service there is on this universe

• Dave W. (@x0darkpadr3) reported 17 minutes ago

  @freedomsupport I paid my bill a week ago online using my CC. Instead of taking payment, it did an authorization and now I’m getting harassed about my service being disconnected.

• loolbox (@loolbox2) reported 17 minutes ago

  @FreedomMobile You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it

• 𝓙𝓾𝓼𝓽𝓲𝓷 𝓑𝓲𝓮𝓫𝓮𝓻 𝓲𝓼 𝓬𝓸𝓶𝓲𝓷𝓰 🤍🪐 (@kingbiebeeer) reported 24 minutes ago

  @TheJUNOAwards @FreedomMobile @ShawnMendes Justin literally had more votes . TF is this ****

• Valxbelieber (@Melibelieber24) reported 24 minutes ago

  @TheJUNOAwards @FreedomMobile @ShawnMendes Scammers of the century tell well, a one-year-old tells better than you bought ****

• My brain hurts... (@Dr_Gumby) reported 26 minutes ago

  @FreedomMobile ... fix your website... you can't buy what you can't see... you are very welcome

• Phani (@itsFunnyPhani) reported 28 minutes ago

  @FreedomMobile What you are trying to tell? Please fix the network with in GTA

• ta młoda i głupia ♍️ (@kornelkaxxx) reported 29 minutes ago

  @TheJUNOAwards @FreedomMobile @ShawnMendes why some of you are so rude to others 💀 we’re all in some of fandoms and as a fan of this two TALENTED AND GORGEOUS guys i can’t get it how some of yall can be THAT toxic

• Matias ♤ (@M4tips) reported 29 minutes ago

  @FreedomMobile @ShawnMendes Thiefs, i'll never collab with this anymore.

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