Freedom Mobile Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

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  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 6 minutes ago

  @FreedomMobile Reception is absolutely terrible in Queensland and deer run Calgary. Even when showing 5g . Not worth paying for

• 
  manish midha (@midha_manish) reported 10 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Saint Chirp (@SaintChirp) reported 11 minutes ago

  @FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.

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  Ricardo Delgado (@richardlights3) reported 11 minutes ago

  @FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled

• 
  Rorbie (@DRorbie) reported 13 minutes ago

  @FreedomMobile I do not recommend this network to anyone in Canada. After bombarding me to converting marketing emails, I visited their stall at Fairview Mall in Don Mills Toronto- guess the worst experience I had from the sales man in the store he wanted to beat up bse I over questioned him.

• 
  YTPeasantVision (@YTPeasantVision) reported 14 minutes ago

  Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!

• 
  gbreezie (@garry568) reported 16 minutes ago

  @FreedomMobile support Samsung watch LTE already. Stop loving apple so much

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  gbreezie (@garry568) reported 16 minutes ago

  @FreedomMobile support Samsung watch LTE already. Stop loving apple so much

• 
  Spike (@HeyimSpike) reported 19 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

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  The Lenis (@LenisTheOrca) reported 22 minutes ago

  @FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too

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  Neeraj Bagai (@neeraj_bagai) reported 22 minutes ago

  @FreedomMobile Unable to get thru your customer service, can you please help

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  TDaphneVasquez RMT (@tattookitten) reported 26 minutes ago

  @FreedomMobile I'm actually one of the OGs, been a customer when it first came on the scene as Clearnet, before Wind even.

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  Ticiana Barral (@ticibarral) reported 31 minutes ago

  DO NOT SIGN UP WITH @FreedomMobile , they make you pay for something and then don’t offer the service. It’s a scam!!!!

• 
  HolyShit (@SuperNovaLRD) reported 32 minutes ago

  As a long-time Canadian customer, I'm concerned about Bill C-22 and how it might impact my data privacy. 🇨🇦 I’m eager to hear what steps @FreedomMobile plans to take to protect its customers, especially as other companies are speaking out. 🙏🔒

• 
  Dgrootonis (@iamgroot11) reported 34 minutes ago

  @FreedomMobile Team fireworks, it’s too bad that the freedom mobile arch was CLOSED and did t host fireworks on CANADA DAY.