Freedom Mobile Outage Map
The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Freedom Mobile users affected:
Check Current Status
E-mail
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 18 |
| Calgary, AB | 7 |
| Edmonton, AB | 5 |
| Ottawa, ON | 4 |
| Vancouver, BC | 4 |
| London, ON | 3 |
| Brantford, ON | 3 |
| Surrey, BC | 2 |
| Kingston, ON | 1 |
| Scarborough, ON | 1 |
| Paspebiac, QC | 1 |
| Brampton, ON | 1 |
| Winnipeg, MB | 1 |
| Kitchener, ON | 1 |
| Shep's Subdivision, ON | 1 |
| Mississauga, ON | 1 |
| Woodbridge, ON | 1 |
| Markham, ON | 1 |
| The Beaches, ON | 1 |
| Victoria, BC | 1 |
| Oshawa, ON | 1 |
| Coquitlam, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
trinitys_assylum
(@trinity_assylum) reported
@FreedomMobile Your quality sucks though
-
Saad Merhebi
(@MerhebiSaad) reported
@freedomsupport I did, and because I won I got to switch all my customers over from your network to Bell and Roger's.
-
GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@askmewhatdeezis @LFalasca @FreedomMobile If you're talking about the outage, that I can understand. One removes the key (sim) to the network from the slot, and then you *can* call 9-1-1, since it'll connect to any available working network, that being bell or telus in that case.
-
Alexis Gee
(@lexomatic) reported
@FreedomMobile are you having issues? Suddenly having text problems.
-
Rick Rasheed
(@RickRasheed1) reported
@freedomsupport Top up service is down system error
-
doobydude
(@doobydude420) reported
@freedomsupport When is Freedom mobile going to release the newest samsung android 13 /12 L Firmware update that even India already has???? Freedom is always so slow all these updates. usually Only get security updates every other month at the end of the 2nd month
-
Luca Filipozzi
(@LucaFilipozzi) reported
@FreedomMobile Worst level performance. I should know. I’m a subscriber (via Shaw).
-
Kim
(@KimSegs) reported
@freedomsupport do all your plans support group messaging? For some reason I’m not getting messages from android users in my group chats
-
#acab #eattherich
(@covertnerdpunk) reported
Anyone else noticed how **** Freedoms network connection has been lately? @FreedomMobile
-
Jennifer🇨🇦🇺🇦⚖🔱
(@jenniferolchowy) reported
@freedomsupport Thanks but I've tried this already....you all are great...Exec is disappointing.. When will 611 be up and running to support customers? Also, I was provided a loyalty promotion for an upgrade but it costs more than someone who hasnt been a customer before?! 🤔 Thnx
-
Tone 🍁
(@tdogvella) reported
@FreedomMobile Cell phone providers screwing the Canadian 🇨🇦 customer one at a time ...
-
ㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤ
(@kaywhxtever) reported
@freedomsupport hey guys can you help me check how much I have left on my contract?
-
fehokings
(@felipehokings) reported
@FreedomMobile i am trying to contact the customer support but the phone is not working. I am always having problems with freedom, it doesn’t work anywhere and now I in downtown Montreal and my phone is on Nationwide mode and charging my data! Wth??? I’m in Canada!
-
breadzeppelin
(@BreadLegion) reported
@FreedomMobile Bruh I pay $75 CAD for 10gb of data/mnth and your phone service agent told me I'm SOL. Freedom Mobile is a pain in my wallet.
-
Daria ૮⍝◜ಠ_ಠ◝⍝ა
(@dariajuniper) reported
@freedomsupport Just strive for better service. Dunno what else to suggest. I switched providers because of the poor connectivity.. *shrugs*
Check Current Status