Freedom Mobile Outage Map
The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Freedom Mobile users affected:
Check Current Status
E-mail
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Edmonton, AB | 79 |
| Toronto, ON | 61 |
| Vancouver, BC | 32 |
| Calgary, AB | 26 |
| Surrey, BC | 12 |
| Coquitlam, BC | 6 |
| Ottawa, ON | 4 |
| Victoria, BC | 4 |
| North York, ON | 3 |
| Mississauga, ON | 2 |
| Oakville, ON | 2 |
| Agassiz, BC | 2 |
| New Westminster, BC | 2 |
| Nepean, ON | 2 |
| Burnaby, BC | 2 |
| Woodbridge, ON | 1 |
| Brantford, ON | 1 |
| Markham, ON | 1 |
| The Beaches, ON | 1 |
| Oshawa, ON | 1 |
| Coquitlam, BC | 1 |
| London, ON | 1 |
| Pitt Meadows, BC | 1 |
| Duncan, BC | 1 |
| Barrie, ON | 1 |
| Belleville, ON | 1 |
| Windsor, ON | 1 |
| Montréal, QC | 1 |
| St-Jean-Port-Joli, QC | 1 |
| Brampton, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Alan
(@WRN828) reported
@FreedomMobile And now I'm on hold for customer service and you're not answering.
-
Alan
(@WRN828) reported
@FreedomMobile And now I'm on hold for customer service and you're not answering.
-
Donald Holben
(@DonaldHolben) reported
@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Donald Holben
(@DonaldHolben) reported
@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Alan
(@WRN828) reported
@FreedomMobile And now I'm on hold for customer service and you're not answering.
-
Donald Holben
(@DonaldHolben) reported
@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Mirza Junaid Baig
(@mj_baig) reported
@FreedomMobile What has happened to your customer service? It has really gone downhill. I had a simple request—one that I’ve had completed easily in the past—but this time your agents are making it unnecessarily difficult.
-
Donald Holben
(@DonaldHolben) reported
@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Mirza Junaid Baig
(@mj_baig) reported
@FreedomMobile What has happened to your customer service? It has really gone downhill. I had a simple request—one that I’ve had completed easily in the past—but this time your agents are making it unnecessarily difficult.
-
Donald Holben
(@DonaldHolben) reported
@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Donald Holben
(@DonaldHolben) reported
@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Mirza Junaid Baig
(@mj_baig) reported
@FreedomMobile What has happened to your customer service? It has really gone downhill. I had a simple request—one that I’ve had completed easily in the past—but this time your agents are making it unnecessarily difficult.
-
Alan
(@WRN828) reported
@FreedomMobile And now I'm on hold for customer service and you're not answering.
-
Mirza Junaid Baig
(@mj_baig) reported
@FreedomMobile What has happened to your customer service? It has really gone downhill. I had a simple request—one that I’ve had completed easily in the past—but this time your agents are making it unnecessarily difficult.
-
Mirza Junaid Baig
(@mj_baig) reported
@FreedomMobile What has happened to your customer service? It has really gone downhill. I had a simple request—one that I’ve had completed easily in the past—but this time your agents are making it unnecessarily difficult.
Check Current Status