Freedom Mobile Outage Map
The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Freedom Mobile users affected:
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 22 |
| Edmonton, AB | 7 |
| Calgary, AB | 7 |
| Vancouver, BC | 6 |
| Surrey, BC | 3 |
| Ottawa, ON | 3 |
| Brantford, ON | 3 |
| London, ON | 2 |
| Guelph, ON | 1 |
| Fort Saskatchewan, AB | 1 |
| Kingston, ON | 1 |
| Scarborough, ON | 1 |
| Paspebiac, QC | 1 |
| Brampton, ON | 1 |
| Winnipeg, MB | 1 |
| Kitchener, ON | 1 |
| Shep's Subdivision, ON | 1 |
| Mississauga, ON | 1 |
| Woodbridge, ON | 1 |
| Markham, ON | 1 |
| The Beaches, ON | 1 |
| Victoria, BC | 1 |
| Oshawa, ON | 1 |
| Coquitlam, BC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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#I_STAND_WITH_FARMERS
(@Amritzaildar195) reported
@FreedomMobile I am not satisfied with your service and billing you charged activation fee in first bill but when you sell the person said we don’t charge from you I will left freedom soon bad experience 😒
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I am Liberal. Hear me roar.
(@garnetwood) reported
@freedomsupport Why am I roaming (picking up AT&T signal) when I am at home in Fort Erie? Is the signal down in the Niagara region?
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J-U-S
(@SanchezJusely) reported
@TheJUNOAwards @justinbieber @FreedomMobile bad day I vote for #JFCJustinBieber
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#I_STAND_WITH_FARMERS
(@Amritzaildar195) reported
@FreedomMobile I think you have worst network service
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Megan Smith
(@mmcksmith) reported
@freedomsupport and now I apparently can't get my $231.78 credit back! How wonderful! First I can't get a running phone when I'm a customer in good standing without jumping through hoops and now this. This is about the customer service I'm coming to expect.
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Dylan
(@Dylantmby) reported
@TheJUNOAwards @justinbieber @FreedomMobile Unstable #JFCJustinBieber
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Dylan
(@Dylantmby) reported
@TheJUNOAwards @justinbieber @FreedomMobile Unstable #JFCJustinBieber
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Mary Street
(@mary_street) reported
On Freedom Mobile - did not get the AB emergency alert today. Anyone else? #freedomsupport #freedommobile
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I am Liberal. Hear me roar.
(@garnetwood) reported
@freedomsupport I don't know how to DM but service is back anyhow when Fort Erie power came back on.
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Ali✨
(@AliayahT) reported
@FreedomMobile I’m very disappointed with your service!!!!!🤬
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juniorˣᵒ
(@jrxomj) reported
@TheJUNOAwards @theweeknd @FreedomMobile #JFCTheWeeknd I was never there
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Dan
(@FluX0MonkeY) reported
@FreedomMobile I'm having constant issues paying my bill I have the money in my account and none of my cards are expired nor are my accounts locked now my phone is cut off with no way of turning it back on
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S
(@ganjaginga) reported
@FreedomMobile the WORST phone company ever
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Rosie Schwartz
(@RosieSchwartz) reported
Have an account w/ @FreedomMobile? Be aware of possible “lapses” in data. I signed up my 98-yr old MIL for contact w/ family during Covid. While checking data for virtual seders, I saw 33% of bonus data was gone. @freedomsupport offered $5 for all my wasted time to find &fix it😡
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J-U-S
(@SanchezJusely) reported
@TheJUNOAwards @justinbieber @FreedomMobile All bad I vote for #JFCJustinBieber
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