Freedom Mobile

Freedom Mobile Outage Map

The map below depicts the most recent cities in Canada where Freedom Mobile users have reported problems and outages. If you are experiencing problems with Freedom Mobile, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Freedom Mobile users affected:

Less
More

freedom-mobile Hero Image

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 38
Vancouver, BC 13
Edmonton, AB 13
Calgary, AB 6
Mississauga, ON 4
Scarborough, ON 4
Red Deer, AB 4
Ottawa, ON 4
New Westminster, BC 3
Victoria, BC 3
Surrey, BC 3
Ajax, ON 2
Montréal, QC 2
Brampton, ON 2
Milton, ON 1
Pickering, ON 1
Coquitlam, BC 1
Guelph, ON 1
Airdrie, AB 1
Ancaster, ON 1
Rockwood, ON 1
Thorold, ON 1
North Vancouver, BC 1
Burnaby, BC 1
Gatineau, QC 1
Nepean, ON 1
Trenton, ON 1
Sherwood Park, AB 1
St. Albert, AB 1
Hamilton, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Melibelieber24 Valxbelieber (@Melibelieber24) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes I wasted a lot of time for voting in your ******* **** hastag, and the truth was we were winning, only you're a **** buyr

  • kingbiebeeer 𝓙𝓾𝓼𝓽𝓲𝓷 𝓑𝓲𝓮𝓫𝓮𝓻 𝓲𝓼 𝓬𝓸𝓶𝓲𝓷𝓰 🤍🪐 (@kingbiebeeer) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes Justin literally had more votes . TF is this ****

  • sharonc21437993 sharon bieber (@sharonc21437993) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes Cancel 🖕🏻

  • ashtarotth_ aninha VOTANDO (@ashtarotth_) reported

    @TheJUNOAwards @FreedomMobile MENDES ARMY BLACKOUT + #JFCShawnMendes

  • genericwordhere Jupiter (@genericwordhere) reported

    @FreedomMobile Hey Freedom, I was offered to upgrade the phones on my lines but was never told that I had to pay a connection fee upgrades. I have been with you since you were a different company and I had never paid for an upgrade. Now I have to pay $60 dlls I didnt know! Way to scam people

  • mylaaputa G🍹 (@mylaaputa) reported

    @TheJUNOAwards @FreedomMobile support and vote #JFCJustinBieber

  • _meuron 無論 (@_meuron) reported

    I have a $29 of Freedom mobile credit. I can transfer it to you for $20. You can use it if you are a pre-paid customer. Please contact me by June 8. #freedommobile

  • sohariaabbasi soharia flop era ✨ (@sohariaabbasi) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes it's just an award, calm down 😭

  • justicestinnn go stream justice 🍑 (@justicestinnn) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes wtf is this?? Justin had way more votes

  • luatswndr Tay🦋| Tay e Mays conta de lerdas💭 (@luatswndr) reported

    @TheJUNOAwards @FreedomMobile Shawn MENDES ARMY BLACKOUT + #JFCShawnMendes

  • genericwordhere Jupiter (@genericwordhere) reported

    @freedomsupport Now I am being told by your customer service that had I done the upgrade online I wouldnt have to pay,so it really is not about connecting me to a service I am already connected, for starters, It is about you charging me money because you can. Or you dont connect online upgrades?

  • genericwordhere Jupiter (@genericwordhere) reported

    @freedomsupport I have been your client for years and I never had to pay a connection fee. I should have been informed before upgrading 2 phones. I was lied to when I did the upgrades. You may want to justify your charge all you want, but nothing justifies your sales people liying to get a sale.

  • Dr_Gumby My brain hurts... (@Dr_Gumby) reported

    @FreedomMobile ... fix your website... you can't buy what you can't see... you are very welcome

  • isamarm08 Isabella.🫀 (@isamarm08) reported

    @TheJUNOAwards @FreedomMobile Never be alone #JFCShawnMendes

  • M4tips Matias ♤ (@M4tips) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes WHAT A ****? **** y'all, thiefs

Map Check Current Status