1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Freedom Mobile
  6. ❯
  7. Outage Map
Freedom Mobile

Freedom Mobile Outage Map

The map below depicts the most recent cities worldwide where Freedom Mobile users have reported problems and outages. If you are having an issue with Freedom Mobile, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Freedom Mobile users affected:

Less
More
Check Current Status

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toronto, ON 3
Edmonton, AB 3
Calgary, AB 1
Vancouver, BC 4
London, ON 1
Oakville, ON 1
Trois-Rivières, QC 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • garry568
    gbreezie (@garry568) reported

    @FreedomMobile support Samsung watch LTE already. Stop loving apple so much

  • MJ01311976
    MJ (@MJ01311976) reported

    @FreedomMobile just ended the call with Aya c10480. After 2h, still got scummed by your company. Never again!

  • GTM618
    Gamer Graham (@GTM618) reported

    @FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.

  • Milnoc
    François Caron 🇨🇦 (@Milnoc) reported

    Ugh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.

  • allfeteinc
    rui (@allfeteinc) reported

    @FreedomMobile data outage on my iPhone since 8:05 AM this morning, in GTA area, is it only myself?

  • Eve62617669
    Eve (@Eve62617669) reported

    @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

  • FrathosCAN
    🇨🇦 Ralph FranSpringman 🌷🌞🌷 (aka Frathos)🇨🇦 (@FrathosCAN) reported

    @Kotaku WTF is up with the unclosable @FreedomMobile ad on your website? The little X to close ad doesn't do jack **** so rather than wasting my time (I'm already a FM client), I had no other choice but to leave the site & not read the content I opened on the first place. #BadWebDesign

  • HeyimSpike
    Spike (@HeyimSpike) reported

    @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

  • LoveJeter02
    Mel🇨🇦 (@LoveJeter02) reported

    @FreedomMobile what is going on with your network? One week Bell customers can't get calls through and today my Dad's phone didn't work all afternoon. Not good!!

  • RyanCanadian
    Ryan John White. (@RyanCanadian) reported

    @FreedomMobile Forced Auto-Payment upon me a Customer of over 10 year's, when I came in to grab a new Google Pixel 10. I refused he wouldn't sell me the phone. So I left. ****** business.

  • Lily08901017
    Lily (@Lily08901017) reported

    @FreedomMobile Freedom sucks. And if course they have an imbecile called Pierre Karl Péladeau,as leader. Greedy bastards

  • thiscollective
    This Is a Collective (@thiscollective) reported

    . @FreedomMobile - I have 4 phones / internet and tv with Freedom - been a customer since it was WIND - like 15 years. Your TV app is failing after its latest update. At the very least you could email customers to say 'we are having an issue'.

  • trafficcntrlchd
    traffic controller (@trafficcntrlchd) reported

    @FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile

  • iamgroot11
    Dgrootonis (@iamgroot11) reported

    @FreedomMobile Team fireworks, it’s too bad that the freedom mobile arch was CLOSED and did t host fireworks on CANADA DAY.

  • ASAP_N0_Rocky
    Wisdom (@ASAP_N0_Rocky) reported

    @FreedomMobile is the worst mobile company in Canada hands down

Check Current Status