Freedom Mobile Outage

@freedomsupport Signal kicked back on after a few hours. Wish freedom had coverage in city limits though. Some parts of Calgary it goes to roaming which is not what I was told by your sales representative when I signed up. Kinda wish I stayed with bell.

@freedomsupport same thing - waiting multiple times on hold for 20-30 mins at a time before it auto disconnects me - no response via twitter or facbook support either

@FreedomMobile even @Apple didn't helped, they also didn't know what was the problem. I used apple from my childhood , but due to this experience i might we not taking any more @Apple product.

Oh @freedomsupport you need to work on the customer service side of things...it shouldn't take this long in chat to be told to go wait on hold all because the store employee gave me wrong info...I just want to deactivate the tel# I don't need because I ported my Rogers # Ugh.

Freedom company to at least remove the $500. But now they are harassing me and calling to pay the amount. SO now i had to Buy a new phone pay $500 to freedom. I just wish this never happen to anyone else. Please Never buy anything from @FreedomMobile.🙏🙏

after 1 year i started facing network issue. My phone used to say NO SERVICE. In day there are 24 hours my phone used to say no service for at-least 15 hours . I called the @FreedomMobile and talked to them but at last they were not a able to help me. Due to this i lost 2 job

@FreedomMobile Please Please NEVER TAKE @FreedomMobile . They are totally fraud I never tweet, all my other tweet were my assignment and other stuff. This is my first tweet regarding @FreedomMobile .I bought an Iphone x 256 gb from freedom mobile. I had a 2 year contract.

@FreedomMobile Crapy cell service outside your service area as there are too many dead spots. What if one breaks down with no cell phone service

@FreedomMobile your customer service needs to give call back numbers! Been on the line for 20 minutes. Doesn’t even say how long the wait is!!!

@FreedomMobile Seems to me your having problems with texting and other stuff fix that before anything eles service had been down 2 to 3 days

@freedomsupport Calgary phone signal is down. Just drove from downtown to south east. No signal the entire time other than about 60 seconds of LTE at my house.

@FreedomMobile Service coverage sucks once u leave the city.

@freedomsupport pls fix the connection and network!! My calls aren’t going through and/or calls are dropping

An outage in the cellular network of #FreedomMobile in #VictoriaBC

Another weekend and no service with freedommobile....lost 2 days last weekend and here we go again...the worst company #freedommobile #yyc #weekend #Canada #BeAware #alberta

@FreedomMobile was there a outage yesterday, my service was DEAD yesterday night from 8pm-2am

@FreedomMobile can i get some credits for the issue i had for 2 weeks i had issue then everyone had issues but i was home alone with a 2 year old and no way to call 911

@freedomsupport Well, I guess you get points for not bringing down all the other carriers this time around.

@freedomsupport @freedomsupport I lost customers for my businesses because they could not reach me or any member of our staff. Hoping to get a credit for this issue.

@carterrr44 @FreedomMobile Cutting off my service 5x a day this is disrespectful smhhh

I need everyone to stop using freedom my phone is down there staff is rude @FreedomMobile everyone leave fido wasnt even like this this joke @cctc please help with there driving me crazy I have calls recorded like them bullying and lying

@freedomsupport Will never say never but right now I'm with @Telus mobility and I'm really happy so I can't see leaving them in the near future

@freedomsupport Just did so now and it's working for me again, both cell and internet service! Fingers crossed it stays working

@freedomsupport hey so I'm still having network connections when will it be fixed

@freedomsupport I never got a response yesterday. Was not able to make calls with "network busy" error. Not pleased with multiple outages recently

@FreedomMobile in caledon ontario NO SIGNAL AT ALL. CAN'T make any call. Shame!!

@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

OUTAGES HAPPEN!! I choose to support REAL COMPETITION, not FAKERS like bell (virgin, lucky), telus (koodo, public) and rogers (fido, chat-r). Cheers to #teamfreedom @freedomsupport @FreedomMobile for fighting the good fight. #realcompetitionliveshere #realcompetition

@freedomsupport #unreliable service provider

@freedomsupport Is your crew heading home or your service because both seem to be unavailable

@freedomsupport So it's not only me... I've had problems earlier today, and now they're back. And they're back hard. No data, problems connecting...

@freedomsupport Its still down

@FreedomMobile yow wha gwan with the service fam. Man's are tryna Mash up my bread like what the fok dawg.

@freedomsupport I have a real problem with my line, I can hardly send or recive calls.

@DJHighTone @freedomsupport I've also had network issues all month. It's been quite disruptive.

@freedomsupport Fix my service

@freedomsupport The outage is still out I can’t receive calls

@Leaffan1972 @freedomsupport Same. People calling me get a busy signal or an error message. Thought my phone was f'd. Guess I just gotta hang tight.

@freedomsupport Such a useless network. Out of 30 days, 15 days my network doesn’t work. Worst network 🤬🤬

@Zoeismycat @freedomsupport It sucks because it feels like I'm saying "I'm better than you" but I guess I just valued customers over my job more 😂

@freedomsupport Calls are not getting through..ppl gettong busy signal.... Missed texts all day and important phone calls!! I just had 16 texts all upload from the whole day... This is unacceptable

@Zoeismycat @freedomsupport I can understand this completely.. however I can say that I did not give this kind of service over my own customer support and tried my hardest to be honest despite the rules regarding honesty

Hey @FreedomMobile fix your shit

@FreedomMobile system down can not make calls

@FreedomMobile It's not only with me. Anyone who's living Windsor North has the same problem.

@freedomsupport This is now the third day this month I’ve had issues I called my wife after work and it got connected to another number a male answered the phone. I’ve been very happy with freedom over the last year and a half but this last month has been rough at least 3 long outages in July

@Zoeismycat @freedomsupport I made a previous comment letting them know my issues so they can maybe fix it but I'm guessing they replied to this one instead. That seems weirdly vague to me, is also what I'm saying.

@CRTCeng I have been without voice service since 5pm EST. I am able to use data and text but not @FreedomMobile. This needs to be investigated and still don’t know why Freedom @rogers @bell and others had issues two weeks ago. I won’t leave but want an explanation.

@FreedomMobile Hi, I have a problem with my account. I cannot receive calls but can make outbound calls. Please help.

@freedomsupport Yup. Kind of annoyed. My food delivery was sent back because they are to call when they get here, and because my phone kept giving them a busy signal when they called, they left and took my order back. Never ended up with my dinner thag I ordered.

@FreedomMobile what the hell is wrong with your services. Three weeks now and its going bad to worse. Either fix it or start compensating to your customers who are losing money like anything due to no phone calls or dropped calls

@FreedomMobile first improve your services where you already are. Last 3 weeks have been horrible

@FreedomMobile y’all need to fix up.

@freedomsupport I had some problems with Hi+ vs LTE. Like someone below, turning off the phone or putting it on Airplane mode for about a minute solved the problem for me.

@freedomsupport It's only 18th day of the july. And feels like half of those days didn't WORK!!! Even now. Please just Give me the freaking service AND take my money

We deserve to be heard. Fix your service...We want compensation! #YouDeserveFreedom @FreedomMobile

@freedomsupport I have had no network for ateast 12 hours today... it's been really difficult with work

So you got a contact number but you’re telling me to call during the business hours and I am calling during the business hours. Failure company when it comes to service and customer care. You suck. #FreedomMobile

@FreedomMobile need help! Can't make or receive calls. Been on hold for half an hour with support without talking to an associate.!!

@freedomsupport Haven't had network services all day. West end Toronto. Really bad Freedom