Freedom Mobile Outage

@FreedomMobile what is up with the service today. I tried make a call like four times and only one connected. I had full bars/lte! Also on that note 9 out of 10 calls I make it drops out! Figure it out!!!

@FreedomMobile Deceitful network

@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

@freedomsupport I just signed up $60 plan with friends and family which would give me $15 off per month. Just got the first bill and i dont see that promo applied. Called customer service, they said it will apply from second bill. Cant belive this..noone said anything like this when signed up.

@richardhimself_ @FreedomMobile reach work next weekend I’ll fix up ur deal

@FreedomMobile Me texting and then remembered i have Freedom so i don’t have any signal

@freedomsupport I’m having trouble removing my auto pay. I don’t even see on the option on the app or on my computer. Help 😅

@freedomsupport @ibrahimorich Don’t feel bad. I’ve been with Wind/Freedom 95% of the last ten years and have “never” been offered a fnf invite. Many of us stayed with Wind/Freedom through the good and the bad, and it was very bad in the beginning. Loyalty doesn’t seem to matter much!

I just had the worst customer experience with @FreedomMobile over the phone. The guy was extremely rude and unhelpful, when I asked to speak to a manager he said I'd get a callback 'eventually'. Do better

@40thStFrancis @xl1tey @FreedomMobile Used to be with them but needed more reliability with my business. Worked ok sometimes, but every metal roofed building = no service, pockets of really poor service everywhere in the GTA. Had to prop my phone in a corner in my house and use a Bluetooth headset to get it to call.

@FreedomMobile Lol, sounds more like a “ so what if I didn’t pay for my service, you shouldn’t turn it off “🤣🤣

@FreedomMobile You are startinh to annoy me. Get your shit together!! 😠

@freedomsupport Hey Support, having an issue where I can't call my home line from my cell. Twist: it won't work on freedom's network but it works when i'm nationwide.

@FreedomMobile To be honest with freedom, we had 4 lines with you and we ended up switching because your customer service kept telling us one thing and then the store would not help us with getting new phones. 3 years of loyalty and you get nothing! Be careful of freedom.

@FreedomMobile My 8 plus is the most disappointing phone I have ever purchased. Never iPhone.

@maureensmith232 @FreedomMobile @freedomsupport @Fidomobile @koodo @virginmobilecan @Rogers @TELUS @Bell They’re all not very nice at all in my opinion, and it wouldn’t hurt any of them to at least act like decent human beings, they just won’t because they feel they don’t have to. #norealcompetition #mobile #issues #Canada 🇨🇦

@maureensmith232 @FreedomMobile @freedomsupport I’m sure that all of the discount networks @Fidomobile @koodo and @virginmobilecan are trying to improve, but they are still a part of @Rogers, @Telus and @Bell and I’m not interested in any of them, they’re all the same, indifferent. - #mobile #customerservice #issues #Canada 🇨🇦

@freedomsupport Love being lied to and being made to pay more money when your customer service operatives decide to be deceitful

@freedomsupport No thanks I’m just counting down the months

@FreedomMobile Fair warning, XR owner on freedom here, this probably still holds true for 11 also. iPhone XR(and probably 11 too) doesn’t support regular 4G. So if your LTE signal drops, welcome back to 3G, which is completely unusable in 2019.

@gabayre @FreedomMobile The worst this company is a joke

DT and connection still crap. Bunch of waggers @freedommobile #toronto

@freedomsupport Never again will I use your services. NEVER.

Thanks freedom mobile for making my phone even worst. Great support team. Bunch of smurfs. @freedommobile #toronto #canada

Made phone even worst after freedom mobile support said they fixed my sim card. @freedommobile #toronto #canada thumbs down

Freedom mobile worst network in Canada. @FreedomMobile #toronto #canada services cant be trusted

**** you @FreedomMobile your services suck

Freedom mobile shit services again today. Tried to get uber, damn thing didnt even connect. Restarted phone a few times still doesnt work. @FreedomMobile #toronto

@cavemAndrew @virginmobilecan @freedomsupport News flash, Bell don’t price match or give a shit about customers because they have enough already and the reason I said Bell is because virgin mobile uses Bell services.

@xl1tey @FreedomMobile Right. Had em once. Was really bad.

@FreedomMobile worst customer service! I was on hold for over an hour!! I’ll resolve the issue by canceling my service. I’ve been a customer for nearly ten years.

Great @Apple #iPhone, terrible #CustomerService - #mobile #phone #issues #BC #Canada @FreedomMobile 🇨🇦

After 10+ years and getting crap service, I'm switching over from @FreedomMobile to @_MintMobile (owned by @VancityReynolds!) for a plan almost unheard of! $15/mth for 3m for 12GB then $25/mth annually.. I'm on hold w/ Freedom to see what can be done to retain me, be4 I switch.

@freedomsupport Too bad I got burned by data overage on your plan.

Either my phone is garbage or freedom mobile service towers are shit. Data is slow AF. @FreedomMobile #toronto

@FreedomMobile Hi your app never seems to work. I just get a constant blank orange screen. Can't pay my bill....😑

@virginmobilecan can't believe the csr encouraged me to cancel my service and go to @freedomsupport And after you raise my bill. #retention

Wow @virginmobilecan I call in as a 2 year customer about matching @freedomsupport offer and told you're too big to match. CSR puts me through to cancellation dept no questions asked. Guess my business is not worth it. #badcustomerservice

@TyroneSluymers I’ve found that if I buy my phone outright I can screw with them more than they screw me as they can’t use legal mumbo gumbo because I’m locked into a contract. Then again I’ve never had that issue @FreedomMobile They also let me keep my grandfathered service

@freedomsupport Yup...won't get another one now! Bad move like I said!

You sucks #freedommobile. Your customer service really sucks. 🤬🤬🤬

@FreedomMobile How about just getting better cell service in Niagara region I don't care about data if my phone has no cell service

@freedomsupport Yeah, I’ve done that. Doesn’t work. Face ID would be a great addition. For that matter having the app take you directly to “my account” rather than shopping and network coverage. Those should be gone. I’m already a customer.

****. I'm stuck with my phone until I move to Picton unless I buy a phone outright. I'm sad there's no coverage there on @FreedomMobile

Jumped ship to @FreedomMobile over the weekend and only just remembered that they offer LTE service in the subway tunnels. 👏🏻🎉

.@freedomsupport your retail price of the Motorola One Action makes no sense at $499. Regular in store price at @costcocanada is $299 & totally compatible with your service.

@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

@freedomsupport Don’t need to “chat” in your DMs, tried that yesterday with absolutely no success. Your coverage may have improved, but it still isn’t good enough to be truly competitive. #mobile #issues #Canada 🇨🇦

@Skufty @FreedomMobile It they’re not lying it is unlimited they just slow down the data after you go over the amount included in your plan you don’t pay if you go over whatever amount you have so it’s unlimited

@freedomsupport I have been with freedom for long time and it seems to not care about old customer

@freedomsupport Not wasting my time again. Wasted enough time already by falling for that trap. Customer Service means truly resolving issues. Not just repeating a non solution and portraying it as solution.

@freedomsupport Issue still not resolved. All talk.

I enjoy being a @FreedomMobile customer literally both in store and on the phone their customer service is just amazing !

@FreedomMobile Might not upgrade though cause I love the plan I have now with I Gb of data in USA cause I live in a border city and am there often. Too bad too cause I brought my GF to switch over today too at the mall

@FreedomMobile is a complete joke! They promise you the world and make fun of the Big Cellphone providers but do the exact same things. We need the American companies to come in and show them how it's done, as they understand customer service! @sprint @verizon @ATT @TMobile @CP24

@FreedomMobile Looks like I'll be waiting till boxing day. C'mon freedom. Drop the pixel 4xl down to $15 and we've got a deal

@freedomsupport I have been and the problem has yet to be resolved

@FreedomMobile please improve the signal at costco winterburn im Edmonton. I can barely use the internet here.

Long time @FreedomMobile customer, u guys gave us the 35% F&F and now don’t give us any opportunity to upgrade to a tab! I got the cold shoulder when I asked to upgrade to a last year model, is this how u treat clients who have stood by u while u grew. Rep said give up discount.

@freedomsupport hi there! I'm not receiving expected text messages (from @PayPal specifically) and freedom live agent customer support has been giving me the run around, being no help at all