Freedom Mobile service status: outage reports and connection issues
Why is my Freedom Mobile service not working?
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Freedom Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (56%)
- Phone (33%)
- Total Blackout (5%)
- Wi-fi (4%)
- E-mail (1%)
- TV (1%)
Live Outage Map
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Edmonton, Montréal, Kitchener, Duncan, Burnaby, Surrey, Vancouver, Calgary, Pointe-Claire, Abbotsford, Kingston, Scarborough, North Vancouver, and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 1 day ago |
|
Edmonton
|
Internet | 4 days ago |
|
Montréal
|
Phone | 5 days ago |
|
Kitchener
|
Wi-fi | 12 days ago |
|
Toronto
|
Internet | 14 days ago |
|
Duncan
|
Total Blackout | 14 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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norvan man (@luptyd) reported@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
norvan man (@luptyd) reported@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
norvan man (@luptyd) reported@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
-
norvan man (@luptyd) reported@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
-
norvan man (@luptyd) reported@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
-
norvan man (@luptyd) reported@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
Donald Holben (@DonaldHolben) reported@FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!
-
EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reportedHey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!