Freedom Mobile Outage
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Freedom Mobile problems in the last 24 hours
The following chart shows the number of reports that we have received about Freedom Mobile by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
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Most Reported Problems:
- Total Blackout
Freedom Mobile Outage Map
The most recent outage reports and issues originated from Burnaby, Toronto, Pickering, Whitby, Etobicoke, North Saanich, Vancouver, Calgary, London, Edmonton, Markham, Richmond, Cornwall, Ajax and Winnipeg.
Freedom Mobile CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Freedom Mobile Issues ReportsLatest outage, problems and issue reports in social media:
@freedomsupport Auto join has been turned off for days and it still automatically connects to ShawMobileHotspot. It is grotesque that Freedom Mobile always tries to force me to connect to ShawMobileHotspot instead of my home network.
@FreedomMobile How do I kill shawmobilehotspot on my iPhone? Someone in my building has it turned on and my iPhone constantly connects to it instead of my home network multiple times a day. It's slow, and means I can't control lights, speakers and my AppleTV from my iPhone.
Why is every @FreedomMobile customer care rep extremely incompetent. Im doing a simple plan change and it has taken over an hour. This is one of the most basic things in Wireless
@FreedomMobile Deal of **** scammers 👌🏻
@freedomsupport is such a garbage service. People call me and it says the number doesn't exist, and most of the time WhatsApp calls work. Can Anyone set up a call with me?
On the line for over 40 min trying to resolve almost $100 in charges I never incurred. Latest rep offered to refund me %50 of what @FreedomMobile is trying to STEAL FROM ME! If I tried to rob a person and only return %50 of goods, I'd be arrested. Where is the regulation?!
@FreedomMobile I'm fed up of your customer service in just 2 days!! I requested for a Port request while purchasing your network's plan.. its not done and Ive big issues cos of this! Here is the reference number FSR00382680
@freedomsupport unable to connect to any network on international roaming. While in indoors Wi-Fi calling works good
@freedomsupport @cdnblue99 @freedomsupport is the worst. 50% of the time, your coverage doesn't work.
@FreedomMobile U still got zero down plans?
@FreedomMobile I'd be happy with a decent signal on Commercial drive.
@freedomsupport why would you allow a sales rep to waive the $45 connection charge (which is a ridiculous charge BTW) only to then turn around a blindside a customer and add it to their monthly bill.
@freedomsupport Looking for a Pixel 6 pro to add my tab if possible. Living in Kitchener, ON and a freedom mobile customer since 2015.
@freedomsupport I DMed you. Big problem. Ugh.
@freedomsupport Is everyone experiencing "system errors" when trying to top up?
@freedomsupport i would like to know why im getting so many spam calls from 1855 area code.... im in Ontario and a loyal customer for many years
Any other yyj residents constantly getting txt messages saying "welcome to the US" when you go to the beach? @FreedomMobile just charged me over $100 in roaming fees - and I never left southern Van Isle.
@freedomsupport Never mind I don’t care anymore
@FreedomMobile I was late paying my bill by 7 hours, my deepest regrets, but did you have to shut down my outgoing service? #virginmobile
@crvnts_minnie @FreedomMobile Freedom, I'm NOT really happy when one of your relations staff makes me an offer in a chat (which I have record of), only to be told later by another of your relations star that it can't be done. NEVER have I experienced anything like that with any relations department! 😱 😡🤔
@freedomsupport You are paying a fee to cancel service yes.
@freedomsupport Yes, a fee to cancel the service no longer desired.
@AdamOculporate @freedomsupport It really is. They comped the device the same before they changed the rules this way. It just allows them to bill a customer who moves out of the coverage area. It's still an acquisition tool for marketing except now we are the ones paying for their recruiting.
@freedomsupport I need to cancel. I'm not getting the service I pay for. I can't even make a phone call on the road without it dropping. It's just not a service you buy if you need a phone.
@freedomsupport You just don't have service there. I signed up and moved. I still pay the bill. I just have to use wi-fi if I need to make a phone call. It doesn't work as a phone.
@FreedomMobile why your company so garbage?
I can't call my phone from another phone. It transfers to voicemail. Please help me with my solution. @FreedomMobile
@Rootbrian_ @marsmarine462 @FreedomMobile Tbh koodo aint bad
@FreedomMobile The phone is expensive crap with nothing in the way of innovation.
@GeekyGoldenberg @FreedomMobile All carriers do that. Just read the fine print. If you purchase the device outright from the manufacturer (or another carrier - you don't even need to be customer, just mention you WANT to buy it regardless as I did), then no such fees exist.