Freedom Mobile Outage Report
Why is my Freedom Mobile service not working?
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freedom Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freedom Mobile compensate me for the outage?
The recent Freedom Mobile outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Freedom Mobile if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Freedom Mobile has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map
The most recent Freedom Mobile outage reports came from the following cities: Calgary, Edmonton, Toronto, Belleville, Nepean, Windsor, Ottawa, Montréal, St-Jean-Port-Joli, Vancouver, Brampton, Winnipeg, Surrey, Coquitlam and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Edmonton |
||
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Belleville |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Bieber Fan
(@bizzlestin1994) reported
@bizzledreadstin @FreedomMobile Bad Day I Vote For #JFCJustinBieber
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Proud JB Stan
(@ProudJBStan) reported
@bizzledreadstin @FreedomMobile Bad Day I Vote For #JFCJustinBieber
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Proud JB Stan
(@ProudJBStan) reported
@bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber
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Proud JB Stan
(@ProudJBStan) reported
@bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber
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Miku 🏳️⚧️
(@Kitsuism) reported
your services are **** @FreedomMobile
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Frances Harvey
(@JaneAero) reported
@freedomsupport Hi, I had been trying to update my autopay settings on the website as I got a new credit crad but kept getting an error message. Just spoke to call centre rep and she tells me there is an issue with autopay right now, any idea when this might get resolved?
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Proud JB Stan
(@ProudJBStan) reported
@bizzledreadstin @FreedomMobile All Bad I Vote For #JFCJustinBieber
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Proud JB Stan
(@ProudJBStan) reported
@bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber
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🦋
(@barefootcindyy) reported
@leeannelv1 @TELUSsupport @FreedomMobile i never had complaints but once I needed assistance: they apologized for the inconvenience AND emailed & texted me numbers who i can call to fix the problem IF i dont get contacted in an hour — i never had to call!
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Nancy
(@NancySamuel68) reported
Freedom mobile has become terrible #freedommobile
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Proud JB Stan
(@ProudJBStan) reported
@bizzledreadstin @FreedomMobile Bad Guy Remix I Vote For #JFCJustinBieber
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BrittanyMarie
(@BrittanyBxtch_) reported
@FreedomMobile what’s the point of a pin if your gunna do a verification check every time I go to sign in :/
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Proud JB Stan
(@ProudJBStan) reported
@bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber
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Tate Mcrae Portugal
(@tatemcraept) reported
@TheJUNOAwards @FreedomMobile bad ones #JFCTateMcRae
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Tate Mcrae Portugal
(@tatemcraept) reported
@TheJUNOAwards @FreedomMobile Bad ones #JFCTateMcRae
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philip seguin
(@PhilipSeguin) reported
@FreedomMobile Why is the freedom mobile website so slow? Everytime I visit it I'm so annoyed.
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Justin Bieber Fan
(@bizzlestin1994) reported
@bizzledreadstin @FreedomMobile All Bad I Vote For #JFCJustinBieber
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Proud JB Stan
(@ProudJBStan) reported
@bizzledreadstin @FreedomMobile Bad Day I Vote For #JFCJustinBieber
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𝐌𝐚𝐧𝐚𝐯 𝐌𝐞𝐡𝐭𝐚
(@imanavmehta) reported
@freedomsupport 3 times escalation. No solution. You have more questions than we do and I just had a one hour chat which was futile. Dont want to send you a message anymore
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𝐌𝐚𝐧𝐚𝐯 𝐌𝐞𝐡𝐭𝐚
(@imanavmehta) reported
@FreedomMobile you have the worst customer service reps ever. 😡😡😡
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Justin Bieber Fan
(@bizzlestin1994) reported
@bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber
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Justin Bieber Fan
(@bizzlestin1994) reported
@bizzledreadstin @FreedomMobile Bad Day I Vote For #JFCJustinBieber
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Justin Bieber Fan
(@bizzlestin1994) reported
@bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber
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Justin Bieber Fan
(@bizzlestin1994) reported
@bizzledreadstin @FreedomMobile Bad Guy Remix I Vote For #JFCJustinBieber
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Justin Bieber Fan
(@bizzlestin1994) reported
@bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber
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Justin Bieber Fan
(@bizzlestin1994) reported
@bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber
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Justin Bieber Fan
(@bizzlestin1994) reported
@bizzledreadstin @FreedomMobile All Bad I Vote For #JFCJustinBieber
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N
(@MsSinghLink) reported
@freedomsupport I've been looking for the pink s21 5g and it's not in stock online but every store in my city does not pick up the phone! I've been calling for a week and I can't get a single answer. Is there any solution? I'm tired of hearing phones ring out all day. Thanks!
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Proud JB Stan
(@ProudJBStan) reported
@bizzledreadstin @FreedomMobile All Bad I Vote For #JFCJustinBieber
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Shawn Allen
(@ShawnAl55730558) reported
@freedomsupport Why doesn't Freedom Mobile support group text messaging and when will this be supported? Not really "Freedom" after all are you!