Freedom Mobile Outage Report
Why is my Freedom Mobile service not working?
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freedom Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freedom Mobile compensate me for the outage?
The recent Freedom Mobile outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Freedom Mobile if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Freedom Mobile has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Live Outage Map
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Victoria, Peterborough, Hearst, Milton, Vancouver, Mississauga, New Westminster, Edmonton, Scarborough, Red Deer, Pickering, Coquitlam, Guelph and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Victoria |
Phone | |
| Toronto |
TV | |
| Peterborough |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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𝓙𝓾𝓼𝓽𝓲𝓷 𝓑𝓲𝓮𝓫𝓮𝓻 𝓲𝓼 𝓬𝓸𝓶𝓲𝓷𝓰 🤍🪐
(@kingbiebeeer) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes Justin literally had more votes . TF is this ****
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aninha VOTANDO
(@ashtarotth_) reported
@TheJUNOAwards @FreedomMobile lindoo MENDES ARMY BLACKOUT + #JFCShawnMendes
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G🍹
(@mylaaputa) reported
@TheJUNOAwards @FreedomMobile support and vote #JFCJustinBieber
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Matias ♤
(@M4tips) reported
@FreedomMobile @ShawnMendes Thiefs, i'll never collab with this anymore.
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sah votando
(@wondexmendes) reported
@TheJUNOAwards @shawnsstream @FreedomMobile Quatro MENDES ARMY BLACKOUT + #JFCShawnMendes
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Valxbelieber
(@Melibelieber24) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes Scammers of the century tell well, a one-year-old tells better than you bought ****
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brianna ⧗ shannons *****
(@piece0fnat) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes yall stay acting like the KCAs never happened 😭
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Valxbelieber
(@Melibelieber24) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes **** Scammers
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sharon bieber
(@sharonc21437993) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes Cancel 🖕🏻
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َ
(@jukebiebs) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes justin had more votes wtf
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aninha VOTANDO
(@ashtarotth_) reported
@TheJUNOAwards @FreedomMobile MENDES ARMY BLACKOUT + #JFCShawnMendes
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無論
(@_meuron) reported
I have a $29 of Freedom mobile credit. I can transfer it to you for $20. You can use it if you are a pre-paid customer. Please contact me by June 8. #freedommobile
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Tay🦋| Tay e Mays conta de lerdas💭
(@luatswndr) reported
@TheJUNOAwards @FreedomMobile Shawn MENDES ARMY BLACKOUT + #JFCShawnMendes
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go stream justice 🍑
(@justicestinnn) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes wtf is this?? Justin had way more votes
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Jupiter
(@genericwordhere) reported
@freedomsupport I have been your client for years and I never had to pay a connection fee. I should have been informed before upgrading 2 phones. I was lied to when I did the upgrades. You may want to justify your charge all you want, but nothing justifies your sales people liying to get a sale.
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Jupiter
(@genericwordhere) reported
@FreedomMobile Hey Freedom, I was offered to upgrade the phones on my lines but was never told that I had to pay a connection fee upgrades. I have been with you since you were a different company and I had never paid for an upgrade. Now I have to pay $60 dlls I didnt know! Way to scam people
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Matias ♤
(@M4tips) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes WHAT A ****? **** y'all, thiefs
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aninha VOTANDO
(@ashtarotth_) reported
@TheJUNOAwards @FreedomMobile amo MENDES ARMY BLACKOUT + #JFCShawnMendes
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sah votando
(@wondexmendes) reported
@TheJUNOAwards @shawnsstream @FreedomMobile Cinco MENDES ARMY BLACKOUT + #JFCShawnMendes
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Isabella.🫀
(@isamarm08) reported
@TheJUNOAwards @FreedomMobile Never be alone #JFCShawnMendes
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Jupiter
(@genericwordhere) reported
@freedomsupport Now I am being told by your customer service that had I done the upgrade online I wouldnt have to pay,so it really is not about connecting me to a service I am already connected, for starters, It is about you charging me money because you can. Or you dont connect online upgrades?
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Joice
(@piecesjj) reported
@TheJUNOAwards @FreedomMobile Tudo dele MENDES ARMY BLACKOUT + #JFCShawnMendes
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Teresa Turner
(@Te_Turner) reported
@FreedomMobile is hands down the worst of all the providers. Strong arm tactics and multiple attempts to cancel a prepaid $15 phone. Said they would do it, never did, phone was no longer in their poor service area. Very rude customer service. Kept me waiting to make me give up
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Valxbelieber
(@Melibelieber24) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes I wasted a lot of time for voting in your ******* **** hastag, and the truth was we were winning, only you're a **** buyr
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BK
(@ReadABook05) reported
@freedomsupport any network issues currently? I have 6G left for the month and haven’t been able to use my cellular data for hours.
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Valxbelieber
(@Melibelieber24) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes Stay watching your **** channel long enough for you to now come out with this damn robbery
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G🍹
(@mylaaputa) reported
@TheJUNOAwards @FreedomMobile everyone vote and support #JFCJustinBieber
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Phani
(@itsFunnyPhani) reported
@FreedomMobile What you are trying to tell? Please fix the network with in GTA
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BLM✊🏿✨ & ACAB 🖕🏻
(@AlahnaMK) reported
@freedomsupport I haven’t been able@to pay my bill online for 2 months now please fix your payment options they suck
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Jupiter
(@genericwordhere) reported
@freedomsupport Yes but I wasnt informed that at the sales booth, am I supposed to guess? And when I inquiried about the charge in my bill the retail people told me just call customer service to get it waived because you are a long term customer. Then customer service denied the request.