Is Freedom Mobile having an outage?

@FreedomMobile I paid my overdue balance but I still got no service What gives

@freedomsupport Didn't mean to come off as an sarcastic* Just saying ur prices aren't your problem.

@FreedomMobile Buy more towers and your service might be worth it,...Ask Shaw to foot the bill. Or if they were smart they would let you use there public wifi network as a virtual cellular network but what do I know...

@freedomsupport I'd imagine it's both ways. On the drop down menu on the phone where it says calls will be made over WiFi, that tab says unable to connect.

@freedomsupport No, it's sporadic. It says unable to connect, contact customer care. Reseting the phone generally works, but only for a few hours, then it disconnects.

@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

@freedomsupport my WiFi calling keeps disconnecting. It's been like that for the past two days. Any help would be appreciated. Thanks

@freedomsupport need help regarding sister in-law wifi calling registration, and getting just runaround from call Centre.

@FreedomMobile site is broken is no one has fixed it in over a year. Instead im running around in circles asking these ppl to let me in on my own account.

@trevor_land @FreedomMobile You have been told there is a process to deal with this issue but you refuse to partake in it as you don't think that the CSRs are important enough. Just go through the steps they ask you to and some sort of resolution will be reached.

@freedomsupport No Reason to Celebrate🎉 #Ontario #Onpoli #FreedomMobile #FreedomSupport Very Poor Reception Always At: Martingrove Road & Hwy 27 Teston Road & Pine Valley, Hwy407 & Hwy410🌍 FreedomYouHaveBeenToldTooMany Times🤔 #CP24

@freedomsupport I am saddened to discover that my six month contract is a 2yr contract. 😔 Keep investing in infrastructure to get to 24/7 service; I'm truly sorry to have to seek a second contact elsewhere (one I'll ask a man to simply shut up and stand there while I read it this time around).

@freedomsupport It's not a financial problem, I just paid my three hundred and the phone does work – services aren't as solid as Telus but the data plan is, to be fair, in the oligarchical monopoly Canada's telecom industry, exceedingly expensive, but qualitatively adequate.

@freedomsupport I should like to upgrade my service in Canada but I looked at the papers from the night I got this device. I had intended to buy something cheap for a minor, and a proper handset for myself but your clerkette whisked us out so fast I ended up with only one phone, and was told …

@rxan_d @FreedomMobile But your coverage still sucks so there's that!

@FreedomMobile Hiring a famous actor does not change the fact that you're coverage sucks crap. You're not even big enough in the cellular business to market yourself as an alternative.

@FreedomMobile why the hell do i continuously lose signal in my house in calgary. this is getting frustrating as this is a business phone and im missing calls and text becuase i have no signal in my house.

@freedomsupport I was never notified when my home networkwas changed to “Freedom” and my texts are no longer sending as iMessages, only texts. Help please!

@FreedomMobile A little bit of rain and my data is dial up slow. I'm sick of your shit, freedom.

@amacedo88 @freedomsupport Your P30 is compatible with band 4,6, not with 66. Double check with freedom if it is ok with their network.

@FreedomMobile Your service hardly works where I work, near Jane and Locke in Vaughan.

@FreedomMobile To bad @FreedomMobile locks customers in their stores against their free will and has constant computer glitches and lousy customer service. Been 2 weeks since I filed a complaint and no response.

@FreedomMobile what this guy said is "WE CAN'T DO NOTHING" doesn't know how to improve service.

@freedomsupport i need help but twitter wont allow me to dm you unless you follow me

Loving the new @FreedomMobile Freedom update! My commute home should now be connected! Finally a service provider that is making strides FOR their customers.

@RaminBourne @FreedomMobile iPhone XS Max devices have connectivity issues with a lot of carriers. Freedom isn’t the only one.

@freedomsupport I just assumed you kept your twitter account like your customer data. Without a password

@freedomsupport Hey my short messages service is not working

@FreedomMobile i have an issue with short messages service

@freedomsupport @CP24 #Ontario #Onpoli #Cdnpoli #FreedomMobile #FreedomSupport Very Poor Reception Always At: Martingrove Road & Hwy 27 Teston Road & Pine Valley, Hwy 407 & Hwy 410🌍 Freedom You Have Been Told Too Many Times🤔 #CP24

@freedomsupport @Fidomobile @FreedomMobile Now contacting CRTC with my complaints as @FreedomMobile and @ShawInfo management refuse to deal with issues.

@freedomsupport @Fidomobile @FreedomMobile Add that to my experience trying to switch my other sons phone and @FreedomMobile has proven that they have terrible customer support and constant computer issues. 3 trips for 3 different lines each with computer problems. Not 1 call from@a manager of @FreedomMobile

@freedomsupport My son went with me to switch from @Fidomobile and @FreedomMobile managed to screw up his experience so bad that he didn’t want to switch due to computer glitches at the store. He never got his phone switched yet he’s been charged 2x already by @FreedomMobile

@freedomsupport Well on top of licking customers in their stores against their will they also refuse to cancel accounts or respond to customer complaints

@freedomsupport Thanks for acknowledging the issue...I thought I was going crazy when I couldn't find specs, lol!

@freedomsupport just a heads up that my husband and I went into the St. Thomas, Ontario location to switch our phones to Freedom mobile. However we couldn't even talk to your only employee as he was on a personal call on his speaker phone. Horrible service.

@freedomsupport i bought LG g7 n case, volum control button is not working. Can u change off plz

@FreedomMobile It's been a few months since you came to Victoria, and I still have to put myself in "Nationwide" just to get calls inside my home. @koodo would be happy to have me back. Please fix coverage ASAP!

Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

@freedomsupport I have 8gb data, and yesterday I was listening to spotify for 6 hours, and 5 hours of spotify today, both while at work. I never used this much data just from spotify before

Tried to upgrade my phone today but the idiot who made my account filed my name as “Jessica Jessica” And since I have no ID with that name (because it’s not my ******* name) I can’t do anything with my account lmfao @FreedomMobile

@freedomsupport No need. This was just a general complaint about poor reception on the borders of the Freedom Mobile network.

@Fidomobile System is down can't log in to "my account" to have mysterious data overage investigated. 4th time I've tried to call in been on hold 20 minutes only to talk to incompetent people wasting my time. @FreedomMobile is looking better & better at the moment #fidosucks

@MobileSyrup Now it's time for @FreedomMobile to step up, and support advanced features, VoLTE and VoWiFi, as well as extended coverage for this phone. Even though they chose not to carry it.

@freedomsupport Everything checks out. Android 8.0.0. Time zone is mountain. Location is high accuracy. Only messes up when using freedom data network. Some apps and sites let you change it and some don't

@FreedomMobile Lousy customer service and they lock customers in their stores against their will and no one at head office cares

Hey @FreedomMobile when will the location services over the data network show me in the right city.. I am in Calgary, not Vancouver. It messes up with so many apps and websites...

Cellular service is almost complete in the Toronto downtown lower U subway tunnels but unless you are with @FreedomMobile, you can't get access.

Another amber alert not received on the @FreedomMobile network. That’s a very very serious problem for me.

@FreedomMobile Toronto: We want cell service in the subway north of Yonge and Bloor Freedom: 😂

@Shawhelp Why does your Shaw open suck so bad. Yep have to disable my WiFi on my iPhone as it does not work with the @FreedomMobile network either which is sad considering it’s your own company!

@FreedomMobile Hands down my third favourite thing about Freedom after no overage charges and reasonable prices.

Unless you know how money works and are able to stand up for yourself never, EVER, go with @FreedomMobile.

I love when a representative of a corporation that just did the exact OPPOSITE with my payment as what I asked tells me "sorry about that, just not good at math today" Another horrible experience trying to do a simple thing like paying off MyTab at @FreedomMobile

@FreedomMobile the network is getting really frustrating. I can’t even make a call at home. My phone doesn’t connect.

@trevor_land @FreedomMobile Due to a string of robberies targeting freedom locations recently, some franchise owners have advised their staff, when they are working alone, after other businesses have closed, to lock the doors and leave signs to knock, as they are open. I suspect you're not a customer

@freedomsupport I checked pixel XL compatibility with your network, and it said it is compatible. Now that I have switched,I can't get LTE. When I travel 50 km away from my locale I get national roaming LTE.

@freedomsupport Hi @freedomsupport , I have the 250MB Freedom plan on my phone currently in the Nationwide zone. My phone says no service. I turned on airplane mode for 30s, and shut down the phone. I went into network selection and it says Nationwide, but still no service.

@trevor_land @freedomsupport They probably wouldn’t take your advice cause service is awesome but stop being butt hurt and just talk to the lad. Calling him unqualified won’t get you to speak to whoever you desire.

@freedomsupport You aren’t qualified to talk to me. I want someone who is in management to call me and they already have my info as I called in and filed a complaint last week as soon as I got out of the store. So keep ignoring into me and I’ll keep warning everyone about joining freedom