Freedom Mobile Outage Report
Why is my Freedom Mobile service not working?
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If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freedom Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freedom Mobile compensate me for the outage?
The recent Freedom Mobile outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Freedom Mobile if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Freedom Mobile has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (68%)
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Phone (16%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Freedom Mobile outage reports came from the following cities: London, Toronto, Brampton, Vancouver, Edmonton, Winnipeg, Kitchener, Calgary, Brantford, Shep's Subdivision, Surrey, Ottawa, Mississauga, Woodbridge and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Toronto |
Internet | |
| Brampton |
Phone | |
| Vancouver |
Phone | |
| Edmonton |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Hon. Name cannot be blank
(@northaldren) reported
Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?
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Hon. Name cannot be blank
(@northaldren) reported
Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?
-
Hon. Name cannot be blank
(@northaldren) reported
Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?
-
Hon. Name cannot be blank
(@northaldren) reported
Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?
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CONSTANTINE VALDOR
(@kami_007x) reported
@FreedomMobile Y’all are the worst internet service providers in Canada.
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REBOUTE GUILLIMAN
(@kami_007x) reported
@FreedomMobile Y’all are the worst internet service providers in Canada.
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CONSTANTINE VALDOR
(@kami_007x) reported
@FreedomMobile Y’all are the worst internet service providers in Canada.
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Social Commentator
(@Cradle5) reported
@FreedomMobile you have the trashiest Customer Service agents
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Social Commentator
(@Cradle5) reported
@FreedomMobile you have the trashiest Customer Service agents
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Hon. Name cannot be blank
(@northaldren) reported
Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?
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surreal
(@t2surreal) reported
@FreedomMobile turn off my wifi once more and i promise you, you lost a loyal customer
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surreal
(@t2surreal) reported
@FreedomMobile turn off my wifi once more and i promise you, you lost a loyal customer
-
Hon. Name cannot be blank
(@northaldren) reported
Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?
-
Social Commentator
(@Cradle5) reported
@FreedomMobile you have the trashiest Customer Service agents
-
Social Commentator
(@Cradle5) reported
@FreedomMobile you have the trashiest Customer Service agents
-
Hon. Name cannot be blank
(@northaldren) reported
Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?
-
Social Commentator
(@Cradle5) reported
@FreedomMobile you have the trashiest Customer Service agents
-
Hon. Name cannot be blank
(@northaldren) reported
Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?
-
Social Commentator
(@Cradle5) reported
@FreedomMobile you have the trashiest Customer Service agents
-
Hon. Name cannot be blank
(@northaldren) reported
Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?
-
Social Commentator
(@Cradle5) reported
@FreedomMobile you have the trashiest Customer Service agents
-
CONSTANTINE VALDOR
(@kami_007x) reported
@FreedomMobile Y’all are the worst internet service providers in Canada.
-
Social Commentator
(@Cradle5) reported
@FreedomMobile you have the trashiest Customer Service agents
-
Hon. Name cannot be blank
(@northaldren) reported
Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?
-
Social Commentator
(@Cradle5) reported
@FreedomMobile you have the trashiest Customer Service agents
-
CONSTANTINE VALDOR
(@kami_007x) reported
@FreedomMobile Y’all are the worst internet service providers in Canada.
-
surreal
(@t2surreal) reported
@FreedomMobile turn off my wifi once more and i promise you, you lost a loyal customer
-
CONSTANTINE VALDOR
(@kami_007x) reported
@FreedomMobile Y’all are the worst internet service providers in Canada.
-
CONSTANTINE VALDOR
(@kami_007x) reported
@FreedomMobile Y’all are the worst internet service providers in Canada.
-
Social Commentator
(@Cradle5) reported
@FreedomMobile you have the trashiest Customer Service agents