Freedom Mobile Outage

Is Freedom Mobile having an outage right now?

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 No problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours

Freedom Mobile Outage Chart

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Total Blackout

Freedom Mobile Outage Map

The most recent outage reports and issues originated from Brampton, Ancaster, Waterdown, Toronto, Kanata, Ottawa, Scarborough, Mississauga, Calgary, Coquitlam, Stoney Creek, Surrey, Ridgeway, Windsor and Burlington.

Brampton Phone
Ancaster Total Blackout
Waterdown Internet
Toronto Phone
Toronto Phone
Toronto Phone

Freedom Mobile Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • hiztorygaming1 hiztorygaming (@hiztorygaming1) reported

    @freedomsupport Signal kicked back on after a few hours. Wish freedom had coverage in city limits though. Some parts of Calgary it goes to roaming which is not what I was told by your sales representative when I signed up. Kinda wish I stayed with bell.

  • JJerke john jerke (@JJerke) reported

    @freedomsupport same thing - waiting multiple times on hold for 20-30 mins at a time before it auto disconnects me - no response via twitter or facbook support either

  • rajeshmalik189 Sagar Malik (@rajeshmalik189) reported

    @FreedomMobile even @Apple didn't helped, they also didn't know what was the problem. I used apple from my childhood , but due to this experience i might we not taking any more @Apple product.

  • RallyMD Chris Topher (@RallyMD) reported

    Oh @freedomsupport you need to work on the customer service side of shouldn't take this long in chat to be told to go wait on hold all because the store employee gave me wrong info...I just want to deactivate the tel# I don't need because I ported my Rogers # Ugh.

  • rajeshmalik189 Sagar Malik (@rajeshmalik189) reported

    Freedom company to at least remove the $500. But now they are harassing me and calling to pay the amount. SO now i had to Buy a new phone pay $500 to freedom. I just wish this never happen to anyone else. Please Never buy anything from @FreedomMobile.🙏🙏

  • rajeshmalik189 Sagar Malik (@rajeshmalik189) reported

    after 1 year i started facing network issue. My phone used to say NO SERVICE. In day there are 24 hours my phone used to say no service for at-least 15 hours . I called the @FreedomMobile and talked to them but at last they were not a able to help me. Due to this i lost 2 job

  • rajeshmalik189 Sagar Malik (@rajeshmalik189) reported

    @FreedomMobile Please Please NEVER TAKE @FreedomMobile . They are totally fraud I never tweet, all my other tweet were my assignment and other stuff. This is my first tweet regarding @FreedomMobile .I bought an Iphone x 256 gb from freedom mobile. I had a 2 year contract.

  • denob15 kevj15 (@denob15) reported

    @FreedomMobile Crapy cell service outside your service area as there are too many dead spots. What if one breaks down with no cell phone service

  • VancitySaggu Vik Saggu (@VancitySaggu) reported

    @FreedomMobile your customer service needs to give call back numbers! Been on the line for 20 minutes. Doesn’t even say how long the wait is!!!

  • tazzie44 tazzie49🇨🇦 (@tazzie44) reported

    @FreedomMobile Seems to me your having problems with texting and other stuff fix that before anything eles service had been down 2 to 3 days

  • hiztorygaming1 hiztorygaming (@hiztorygaming1) reported

    @freedomsupport Calgary phone signal is down. Just drove from downtown to south east. No signal the entire time other than about 60 seconds of LTE at my house.

  • denob15 kevj15 (@denob15) reported

    @FreedomMobile Service coverage sucks once u leave the city.

  • EnTyse Tyse © (@EnTyse) reported

    @freedomsupport pls fix the connection and network!! My calls aren’t going through and/or calls are dropping

  • moinmukhi Moeenhussain Mukhi (@moinmukhi) reported

    An outage in the cellular network of #FreedomMobile in #VictoriaBC

  • beautyvineco Beauty Vine Co (@beautyvineco) reported

    Another weekend and no service with freedommobile....lost 2 days last weekend and here we go again...the worst company #freedommobile #yyc #weekend #Canada #BeAware #alberta

  • Otamour Otamour @Hakuoki (@Otamour) reported

    @FreedomMobile was there a outage yesterday, my service was DEAD yesterday night from 8pm-2am

  • Drew32511706 Drew (@Drew32511706) reported

    @FreedomMobile can i get some credits for the issue i had for 2 weeks i had issue then everyone had issues but i was home alone with a 2 year old and no way to call 911

  • RawBennett Raw Dave Bennett (@RawBennett) reported

    @freedomsupport Well, I guess you get points for not bringing down all the other carriers this time around.

  • felixikokwu felixikokwu (@felixikokwu) reported

    @freedomsupport @freedomsupport I lost customers for my businesses because they could not reach me or any member of our staff. Hoping to get a credit for this issue.

  • Hazvrd_ NBA CHAMPIONS (@Hazvrd_) reported

    @carterrr44 @FreedomMobile Cutting off my service 5x a day this is disrespectful smhhh

  • DavaniMoe Moe Davani (@DavaniMoe) reported

    I need everyone to stop using freedom my phone is down there staff is rude @FreedomMobile everyone leave fido wasnt even like this this joke @cctc please help with there driving me crazy I have calls recorded like them bullying and lying

  • lefty_angry Angry lefty in winnipeg (@lefty_angry) reported

    @freedomsupport Will never say never but right now I'm with @Telus mobility and I'm really happy so I can't see leaving them in the near future

  • kriscominatcha Kris H. (@kriscominatcha) reported

    @freedomsupport Just did so now and it's working for me again, both cell and internet service! Fingers crossed it stays working

  • trevor_horsky Trevor horsky (@trevor_horsky) reported

    @freedomsupport hey so I'm still having network connections when will it be fixed

  • franny_cois Francois (@franny_cois) reported

    @freedomsupport I never got a response yesterday. Was not able to make calls with "network busy" error. Not pleased with multiple outages recently

  • babbarsher123 NOT NICE TO BAD 😡🔨 (@babbarsher123) reported

    @FreedomMobile in caledon ontario NO SIGNAL AT ALL. CAN'T make any call. Shame!!

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • Rootbrian_ The Rooty's Tweeties (@Rootbrian_) reported

    OUTAGES HAPPEN!! I choose to support REAL COMPETITION, not FAKERS like bell (virgin, lucky), telus (koodo, public) and rogers (fido, chat-r). Cheers to #teamfreedom @freedomsupport @FreedomMobile for fighting the good fight. #realcompetitionliveshere #realcompetition


    @freedomsupport #unreliable service provider

  • sohail_SL Sohail (@sohail_SL) reported

    @freedomsupport Is your crew heading home or your service because both seem to be unavailable

  • love2tinkle Patches with Matches (@love2tinkle) reported

    @freedomsupport So it's not only me... I've had problems earlier today, and now they're back. And they're back hard. No data, problems connecting...

  • TYGPROD Samir Patel (@TYGPROD) reported

    @freedomsupport Its still down

  • JinxyBarksdale Jamal Barksdale (@JinxyBarksdale) reported

    @FreedomMobile yow wha gwan with the service fam. Man's are tryna Mash up my bread like what the fok dawg.

  • SaiedEhab Ehab Saied (@SaiedEhab) reported

    @freedomsupport I have a real problem with my line, I can hardly send or recive calls.

  • ArdeanPeters Ardean Peters (@ArdeanPeters) reported

    @DJHighTone @freedomsupport I've also had network issues all month. It's been quite disruptive.

  • dinnanat Vishaul Dinna (@dinnanat) reported

    @freedomsupport Fix my service

  • tray_blue tray (@tray_blue) reported

    @freedomsupport The outage is still out I can’t receive calls

  • nojanerivers Jeremy (@nojanerivers) reported

    @Leaffan1972 @freedomsupport Same. People calling me get a busy signal or an error message. Thought my phone was f'd. Guess I just gotta hang tight.

  • PalakDatta Palak Datta (@PalakDatta) reported

    @freedomsupport Such a useless network. Out of 30 days, 15 days my network doesn’t work. Worst network 🤬🤬

  • Killercrook67 KillerCrook (@Killercrook67) reported

    @Zoeismycat @freedomsupport It sucks because it feels like I'm saying "I'm better than you" but I guess I just valued customers over my job more 😂

  • nee_tremblay Nee 🇨🇦 💚💛 (@nee_tremblay) reported

    @freedomsupport Calls are not getting through..ppl gettong busy signal.... Missed texts all day and important phone calls!! I just had 16 texts all upload from the whole day... This is unacceptable

  • Killercrook67 KillerCrook (@Killercrook67) reported

    @Zoeismycat @freedomsupport I can understand this completely.. however I can say that I did not give this kind of service over my own customer support and tried my hardest to be honest despite the rules regarding honesty

  • Gastaldaddy Aang’s bald head (@Gastaldaddy) reported

    Hey @FreedomMobile fix your shit

  • EcowoodsH Ecowoods Hardwood (@EcowoodsH) reported

    @FreedomMobile system down can not make calls

  • moehawks Muhammed H. Haque (@moehawks) reported

    @FreedomMobile It's not only with me. Anyone who's living Windsor North has the same problem.

  • MattclarkMatt matt clark (@MattclarkMatt) reported

    @freedomsupport This is now the third day this month I’ve had issues I called my wife after work and it got connected to another number a male answered the phone. I’ve been very happy with freedom over the last year and a half but this last month has been rough at least 3 long outages in July

  • Killercrook67 KillerCrook (@Killercrook67) reported

    @Zoeismycat @freedomsupport I made a previous comment letting them know my issues so they can maybe fix it but I'm guessing they replied to this one instead. That seems weirdly vague to me, is also what I'm saying.

  • KeepCANsafe KeepingCanadaSafe (@KeepCANsafe) reported

    @CRTCeng I have been without voice service since 5pm EST. I am able to use data and text but not @FreedomMobile. This needs to be investigated and still don’t know why Freedom @rogers @bell and others had issues two weeks ago. I won’t leave but want an explanation.

  • twit_terrific Mark (@twit_terrific) reported

    @FreedomMobile Hi, I have a problem with my account. I cannot receive calls but can make outbound calls. Please help.

  • melissamy91 Melissa Lavictoire (@melissamy91) reported

    @freedomsupport Yup. Kind of annoyed. My food delivery was sent back because they are to call when they get here, and because my phone kept giving them a busy signal when they called, they left and took my order back. Never ended up with my dinner thag I ordered.

  • vickysethi23 Chowkidaar Vickysethi23 🇮🇳🇨🇦 (@vickysethi23) reported

    @FreedomMobile what the hell is wrong with your services. Three weeks now and its going bad to worse. Either fix it or start compensating to your customers who are losing money like anything due to no phone calls or dropped calls

  • vickysethi23 Chowkidaar Vickysethi23 🇮🇳🇨🇦 (@vickysethi23) reported

    @FreedomMobile first improve your services where you already are. Last 3 weeks have been horrible

  • kwabenaasare8 Kz (@kwabenaasare8) reported

    @FreedomMobile y’all need to fix up.

  • len_parliament len_parliament (@len_parliament) reported

    @freedomsupport I had some problems with Hi+ vs LTE. Like someone below, turning off the phone or putting it on Airplane mode for about a minute solved the problem for me.

  • my__anything 익명 (@my__anything) reported

    @freedomsupport It's only 18th day of the july. And feels like half of those days didn't WORK!!! Even now. Please just Give me the freaking service AND take my money

  • SuperHyperFocus Unit-01 but forever berserk. (@SuperHyperFocus) reported

    We deserve to be heard. Fix your service...We want compensation! #YouDeserveFreedom @FreedomMobile

  • Lewdog6661 Tex Murphy (@Lewdog6661) reported

    @freedomsupport I have had no network for ateast 12 hours today... it's been really difficult with work

  • SuperHyperFocus Unit-01 but forever berserk. (@SuperHyperFocus) reported

    So you got a contact number but you’re telling me to call during the business hours and I am calling during the business hours. Failure company when it comes to service and customer care. You suck. #FreedomMobile

  • nikhilenderN Nikhilender Naidu (@nikhilenderN) reported

    @FreedomMobile need help! Can't make or receive calls. Been on hold for half an hour with support without talking to an associate.!!

  • KittyMelo C Melo (@KittyMelo) reported

    @freedomsupport Haven't had network services all day. West end Toronto. Really bad Freedom