Freedom Mobile Outage

I was an early adopter of @FreedomMobile. Got at least 5 friends to switch from @Rogers to Freedom. I was rewarded with increased rates and poor customer service. The competition is giving me better rates to switch. I think it's time to switch.

So @virginmobilecan hasn't replied yet. @rogers or @FreedomMobile y'all want a new customer come June? . I say rogers cause you guys are killing it with patience when it comes to my internet and cable bill. If you can provide the same service when it comes to cellular I'm all in

@valentinprgnd @TELUS @FreedomMobile has nothing to help me. 😭

Lte and signal not stable northyork area? Wilson and keele @freedomsupport @FreedomMobile

So disappointed with @FreedomMobile because our phones were not working since 230am to now and they won’t credit the account. We have people in hospital who couldn’t reach us. Does @FreedomMobile take advantage of all customers? Usually they are good!😢

@FreedomMobile What's going on with your network? I can't make or receive calls and my bill is up to date. Ugh...

@freedomsupport Phone no workee pls fix thx.

@freedomsupport what is going on can’t call out while u are doing systems update like wtf how long will I go without a phone #bs #thankfortheheadsup

@freedomsupport Yeah kinda figured there wouldn't be an awful lot you could do but thought I would make you aware of this as I can imagine quite a few customers are probably experiencing this. Me and my housemate used to get the same calls 15 minutes apart from each other before she left.

@FreedomMobile My phone is not working on the network either, but I don't know if that is you or Motorola so can't hold you responsible yet.

@FreedomMobile After being charged $10 to get my new phone working on the network by the oh-so smug prat working at the Danforth store I am not inclined to recommend Freedom to people.

@freedomsupport Hey guys, quick question, If I cancel my plan phone plan partially through my monthly period, am I still charged for the whole month?

@freedomsupport hey, trying to log into my account but none of the verification methods are sending me codes. I’ve sent several requests and nothing, this is getting ridiculous. What is going on? Nothing else has issues emailing or texting me codes...

@freedomsupport I need a manager to help me.

@freedomsupport It's not a billing issue - I just received the same email 11 times for no reason

@freedomsupport Hi Freedom, it has been very frustrating dealing with your network and system, we were given the run around with your online support, tech support and in-store clerk and after 2 months of trying to solve this and hours and hours of chatting, this is still not resolved!!!!!! 😡😡

@adrianne55513 @FreedomMobile why can't I get this bonus, lol @FreedomMobile. Esp annoying that I got the holiday miracle plan which was supposed to be unlimited for life, but now after 5gb its slow as hell. And no, I don't want to pay more for what was promised when I joined practically on day 1.

@freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

Mf in a prison and **** we have no idea whats going on @FreedomMobile

@freedomsupport okay I’ve officially had it its been about a month now of me dealing with data services that are so slow it might as well be dial up, yall gotta fix this

@FreedomMobile Do you support Apple Watch? Apple says you do but I’ve just clicked even damn page on your confusing website and can’t find anything.

@FreedomMobile @freedomsupport Looks like you guys need to work on training your team to get customer issues resolved or rather not make changes to customer account without their approval! #highlydissappointed #shameful #privacybreach

@freedomsupport I have been with Wind/Freedom for 10 years, you have never been this horrible until a few months ago. I can't text or receive texts and 50% of my calls don't make it through. If by this weekend this continues, Im switching to FIDO.

@freedomsupport is the portal down? I can't seem to login to my account on desktop with infinite load. Thx!

@freedomsupport What support channels would that be?

@freedomsupport Any update on the Ottawa texting/tech issues? It's been 24hrs

@freedomsupport umm.. Why did I just get an automated call from Freedom Mobile in Chinese? I am a Freedom customer, but I don't speak Chinese. I sure hope it wasn't anything important!

WhatsApp for customer service. Best idea ever. @FreedomMobile

AND YA GODDAMN SERVICE IS BOOTY AS **** ! I GO AN HOUR OUTSIDE OF TORONTO AND IM ROAMING YALL A MOTHER ******* JOKEEEEEEE SMD @FreedomMobile

@freedomsupport I don't, I hang up & block but it's so many different numbers & non stop.