Freedom Mobile

Freedom Mobile Outage

Is Freedom Mobile having an outage right now?

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 No problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours

Freedom Mobile Outage Chart 09/22/2020 00:50

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 80.72% Phone
  • Internet 9.64% Internet
  • TV 6.02% TV
  • E-mail 1.20% E-mail
  • Total Blackout 1.20% Total Blackout
  • Wi-fi 1.20% Wi-fi

Freedom Mobile Outage Map

The most recent outage reports and issues originated from Edmonton, Vancouver, Hamilton, Toronto, Ottawa, Kitchener, Ancaster, Calgary, Surrey, Richmond, Brampton, Saanichton, New Westminster, London and Coquitlam.

CanadaEdmonton Phone
CanadaVancouver Phone
CanadaHamilton TV
CanadaToronto TV
CanadaOttawa Internet
CanadaOttawa Phone

Freedom Mobile Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • aquingeorge Aquin George (@aquingeorge) reported

    I was an early adopter of @FreedomMobile. Got at least 5 friends to switch from @Rogers to Freedom. I was rewarded with increased rates and poor customer service. The competition is giving me better rates to switch. I think it's time to switch.

  • Sethhop89 SETH YUP (@Sethhop89) reported

    So @virginmobilecan hasn't replied yet. @rogers or @FreedomMobile y'all want a new customer come June? . I say rogers cause you guys are killing it with patience when it comes to my internet and cable bill. If you can provide the same service when it comes to cellular I'm all in

  • amorriscode Anthony Morris 🖖🏻 (@amorriscode) reported

    @valentinprgnd @TELUS @FreedomMobile has nothing to help me. 😭

  • JesnetAbellon Jesnet (@JesnetAbellon) reported

    Lte and signal not stable northyork area? Wilson and keele @freedomsupport @FreedomMobile

  • SaundraDivinity thereaLsAuNdraDivinity (@SaundraDivinity) reported

    So disappointed with @FreedomMobile because our phones were not working since 230am to now and they won’t credit the account. We have people in hospital who couldn’t reach us. Does @FreedomMobile take advantage of all customers? Usually they are good!😢

  • Spotsofhappine1 SaraM (@Spotsofhappine1) reported

    @FreedomMobile What's going on with your network? I can't make or receive calls and my bill is up to date. Ugh...

  • RayMorr70000371 Ray Morris (@RayMorr70000371) reported

    @freedomsupport Phone no workee pls fix thx.

  • fancyfeetstar Jocelyn (@fancyfeetstar) reported

    @freedomsupport what is going on can’t call out while u are doing systems update like wtf how long will I go without a phone #bs #thankfortheheadsup

  • djandymurphy DJ Andy Murphy (@djandymurphy) reported

    @freedomsupport Yeah kinda figured there wouldn't be an awful lot you could do but thought I would make you aware of this as I can imagine quite a few customers are probably experiencing this. Me and my housemate used to get the same calls 15 minutes apart from each other before she left.

  • busstop2001 steven cooke (@busstop2001) reported

    @FreedomMobile My phone is not working on the network either, but I don't know if that is you or Motorola so can't hold you responsible yet.

  • busstop2001 steven cooke (@busstop2001) reported

    @FreedomMobile After being charged $10 to get my new phone working on the network by the oh-so smug prat working at the Danforth store I am not inclined to recommend Freedom to people.

  • PsyVG PhilipSy (@PsyVG) reported

    @freedomsupport Hey guys, quick question, If I cancel my plan phone plan partially through my monthly period, am I still charged for the whole month?

  • jordansemyons queen beth dutton (@jordansemyons) reported

    @freedomsupport hey, trying to log into my account but none of the verification methods are sending me codes. I’ve sent several requests and nothing, this is getting ridiculous. What is going on? Nothing else has issues emailing or texting me codes...

  • ChimmyTO ChimTO (@ChimmyTO) reported

    @freedomsupport I need a manager to help me.

  • thepuppydog26 💙 Deanna G. 🦋🌶️ (@thepuppydog26) reported

    @freedomsupport It's not a billing issue - I just received the same email 11 times for no reason

  • xuekai87 Kai Xue (@xuekai87) reported

    @freedomsupport Hi Freedom, it has been very frustrating dealing with your network and system, we were given the run around with your online support, tech support and in-store clerk and after 2 months of trying to solve this and hours and hours of chatting, this is still not resolved!!!!!! 😡😡

  • DeBushie DeBushie (@DeBushie) reported

    @adrianne55513 @FreedomMobile why can't I get this bonus, lol @FreedomMobile. Esp annoying that I got the holiday miracle plan which was supposed to be unlimited for life, but now after 5gb its slow as hell. And no, I don't want to pay more for what was promised when I joined practically on day 1.

  • MarcusChangSue1 Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

  • casey_capt Daniyal (@casey_capt) reported

    Mf in a prison and **** we have no idea whats going on @FreedomMobile

  • trxxvis 𝖜𝖆𝖘𝖙𝖊𝖞𝖚𝖙𝖊 (@trxxvis) reported

    @freedomsupport okay I’ve officially had it its been about a month now of me dealing with data services that are so slow it might as well be dial up, yall gotta fix this

  • uniondesign David Lewis (@uniondesign) reported

    @FreedomMobile Do you support Apple Watch? Apple says you do but I’ve just clicked even damn page on your confusing website and can’t find anything.

  • AnshikaKumar3 Anshika_Kumar (@AnshikaKumar3) reported

    @FreedomMobile @freedomsupport Looks like you guys need to work on training your team to get customer issues resolved or rather not make changes to customer account without their approval! #highlydissappointed #shameful #privacybreach

  • Maycol20302420 Maycol (@Maycol20302420) reported

    @freedomsupport I have been with Wind/Freedom for 10 years, you have never been this horrible until a few months ago. I can't text or receive texts and 50% of my calls don't make it through. If by this weekend this continues, Im switching to FIDO.

  • daniela_k dkbg (@daniela_k) reported

    @freedomsupport is the portal down? I can't seem to login to my account on desktop with infinite load. Thx!

  • JTF2DeltaGames Delta (@JTF2DeltaGames) reported

    @freedomsupport What support channels would that be?

  • wendy_ottawa Wendy Howell (@wendy_ottawa) reported

    @freedomsupport Any update on the Ottawa texting/tech issues? It's been 24hrs

  • diva_nerd21 Diva Nerd (@diva_nerd21) reported

    @freedomsupport umm.. Why did I just get an automated call from Freedom Mobile in Chinese? I am a Freedom customer, but I don't speak Chinese. I sure hope it wasn't anything important!

  • vishmili Višnja Milidragović (she/her) (@vishmili) reported

    WhatsApp for customer service. Best idea ever. @FreedomMobile

  • JIMlNVUITTON aysha⁷ (@JIMlNVUITTON) reported


  • Juliettemvp Juliette - Go Canucks Go!!! (@Juliettemvp) reported

    @freedomsupport I don't, I hang up & block but it's so many different numbers & non stop.