Freedom Mobile

Freedom Mobile Outage Report

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours

The graph below depicts the number of Freedom Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Freedom Mobile Outage Chart 02/09/2026 20:55

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Freedom Mobile compensate me for the outage?

The recent Freedom Mobile outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Freedom Mobile if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Freedom Mobile has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Freedom Mobile outage reports came from the following cities: London, Toronto, Brampton, Vancouver, Edmonton, Winnipeg, Kitchener, Calgary, Brantford, Shep's Subdivision, Surrey, Ottawa, Mississauga, Woodbridge and Markham.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Internet
CanadaToronto Internet
CanadaBrampton Phone
CanadaVancouver Phone
CanadaEdmonton Internet
CanadaToronto Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • northaldren Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • northaldren Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • northaldren Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • northaldren Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • kami_007x CONSTANTINE VALDOR (@kami_007x) reported

    @FreedomMobile Y’all are the worst internet service providers in Canada.

  • kami_007x REBOUTE GUILLIMAN (@kami_007x) reported

    @FreedomMobile Y’all are the worst internet service providers in Canada.

  • kami_007x CONSTANTINE VALDOR (@kami_007x) reported

    @FreedomMobile Y’all are the worst internet service providers in Canada.

  • Cradle5 Social Commentator (@Cradle5) reported

    @FreedomMobile you have the trashiest Customer Service agents

  • Cradle5 Social Commentator (@Cradle5) reported

    @FreedomMobile you have the trashiest Customer Service agents

  • northaldren Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • t2surreal surreal (@t2surreal) reported

    @FreedomMobile turn off my wifi once more and i promise you, you lost a loyal customer

  • t2surreal surreal (@t2surreal) reported

    @FreedomMobile turn off my wifi once more and i promise you, you lost a loyal customer

  • northaldren Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • Cradle5 Social Commentator (@Cradle5) reported

    @FreedomMobile you have the trashiest Customer Service agents

  • Cradle5 Social Commentator (@Cradle5) reported

    @FreedomMobile you have the trashiest Customer Service agents

  • northaldren Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • Cradle5 Social Commentator (@Cradle5) reported

    @FreedomMobile you have the trashiest Customer Service agents

  • northaldren Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • Cradle5 Social Commentator (@Cradle5) reported

    @FreedomMobile you have the trashiest Customer Service agents

  • northaldren Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • Cradle5 Social Commentator (@Cradle5) reported

    @FreedomMobile you have the trashiest Customer Service agents

  • kami_007x CONSTANTINE VALDOR (@kami_007x) reported

    @FreedomMobile Y’all are the worst internet service providers in Canada.

  • Cradle5 Social Commentator (@Cradle5) reported

    @FreedomMobile you have the trashiest Customer Service agents

  • northaldren Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • Cradle5 Social Commentator (@Cradle5) reported

    @FreedomMobile you have the trashiest Customer Service agents

  • kami_007x CONSTANTINE VALDOR (@kami_007x) reported

    @FreedomMobile Y’all are the worst internet service providers in Canada.

  • t2surreal surreal (@t2surreal) reported

    @FreedomMobile turn off my wifi once more and i promise you, you lost a loyal customer

  • kami_007x CONSTANTINE VALDOR (@kami_007x) reported

    @FreedomMobile Y’all are the worst internet service providers in Canada.

  • kami_007x CONSTANTINE VALDOR (@kami_007x) reported

    @FreedomMobile Y’all are the worst internet service providers in Canada.

  • Cradle5 Social Commentator (@Cradle5) reported

    @FreedomMobile you have the trashiest Customer Service agents