Freedom Mobile Outage Report
Why is my Freedom Mobile service not working?
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freedom Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freedom Mobile compensate me for the outage?
The recent Freedom Mobile outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Freedom Mobile if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Freedom Mobile has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (45%)
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Internet (28%)
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Total Blackout (20%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map
The most recent Freedom Mobile outage reports came from the following cities: Sidney, Edmonton, Toronto, Leduc, Calgary, Langley, Vancouver, St. Albert, Ottawa, Red Deer, Aberdeen, Montréal, Surrey, Etobicoke and St. Catharines.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Total Blackout | |
| Sidney |
Phone | |
| Edmonton |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Edmonton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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vale
(@mendesluats) reported
@TheJUNOAwards @shawnsstream @FreedomMobile MENDES ARMY BLACKOUT #JFCShawnMendes
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salami
(@callmehigher) reported
@TheJUNOAwards @shawnsstream @FreedomMobile cinco MENDES ARMY BLACKOUT #JFCShawnMendes
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Joice
(@piecesjj) reported
@TheJUNOAwards @FreedomMobile Tudo dele MENDES ARMY BLACKOUT + #JFCShawnMendes
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aninha VOTANDO
(@ashtarotth_) reported
@TheJUNOAwards @FreedomMobile MENDES ARMY BLACKOUT + #JFCShawnMendes
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salami
(@callmehigher) reported
@TheJUNOAwards @shawnsstream @FreedomMobile quatro MENDES ARMY BLACKOUT #JFCShawnMendes
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aninha VOTANDO
(@ashtarotth_) reported
@TheJUNOAwards @FreedomMobile lindoo MENDES ARMY BLACKOUT + #JFCShawnMendes
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sah votando
(@wondexmendes) reported
@TheJUNOAwards @shawnsstream @FreedomMobile Quatro MENDES ARMY BLACKOUT + #JFCShawnMendes
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Tay🦋| Tay e Mays conta de lerdas💭
(@luatswndr) reported
@TheJUNOAwards @FreedomMobile Shawn MENDES ARMY BLACKOUT + #JFCShawnMendes
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Carol 🍓🎸
(@smhigherwonder2) reported
@TheJUNOAwards @shawnsstream @FreedomMobile MENDES ARMY BLACKOUT + #JFCShawnMendes
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Angel dream of tour ✨💭💗
(@freakofflowers) reported
@TheJUNOAwards @FreedomMobile Y SHAWN BLACKOUT #JFCShawnMendes
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xime
(@Cluelesswy) reported
@TheJUNOAwards @FreedomMobile Dos SHAWN BLACKOUT #JFCShawnMendes
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無論
(@_meuron) reported
I have a $29 of Freedom mobile credit. I can transfer it to you for $20. You can use it if you are a pre-paid customer. Please contact me by June 8. #freedommobile
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BLM✊🏿✨ & ACAB 🖕🏻
(@AlahnaMK) reported
@freedomsupport I haven’t been able@to pay my bill online for 2 months now please fix your payment options they suck
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Carol 🍓🎸
(@smhigherwonder2) reported
@TheJUNOAwards @shawnsstream @FreedomMobile AAAAAA MENDES ARMY BLACKOUT + #JFCShawnMendes
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G🍹
(@mylaaputa) reported
@TheJUNOAwards @FreedomMobile support and vote #JFCJustinBieber
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Christine Pellegrino
(@cpgrino) reported
@freedomsupport With Freedom, brought my own phone. Told my phone will work with freedom. My cell phone works everywhere but my home. Called multiple times and have been to a store multiple times. No one can help me. Just told they don't know why.
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Teresa Turner
(@Te_Turner) reported
@FreedomMobile is hands down the worst of all the providers. Strong arm tactics and multiple attempts to cancel a prepaid $15 phone. Said they would do it, never did, phone was no longer in their poor service area. Very rude customer service. Kept me waiting to make me give up
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salami
(@callmehigher) reported
@TheJUNOAwards @shawnsstream @FreedomMobile um MENDES ARMY BLACKOUT #JFCShawnMendes
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Vivi Teixeira
(@Vicki1828) reported
@TheJUNOAwards @shawnsstream @FreedomMobile BB MENDES ARMY BLACKOUT #JFCShawnMendes
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G🍹
(@mylaaputa) reported
@TheJUNOAwards @FreedomMobile everyone vote and support #JFCJustinBieber
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aninha VOTANDO
(@ashtarotth_) reported
@TheJUNOAwards @FreedomMobile amo MENDES ARMY BLACKOUT + #JFCShawnMendes
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Vivi Teixeira
(@Vicki1828) reported
@TheJUNOAwards @shawnsstream @FreedomMobile Cb MENDES ARMY BLACKOUT #JFCShawnMendes
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sah votando
(@wondexmendes) reported
@TheJUNOAwards @shawnsstream @FreedomMobile Cinco MENDES ARMY BLACKOUT + #JFCShawnMendes
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sah votando
(@wondexmendes) reported
@TheJUNOAwards @shawnsstream @FreedomMobile Um MENDES ARMY BLACKOUT + #JFCShawnMendes
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Vivi Teixeira
(@Vicki1828) reported
@TheJUNOAwards @shawnsstream @FreedomMobile MENDES ARMY BLACKOUT #JFCShawnMendes
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Vivi Teixeira
(@Vicki1828) reported
@TheJUNOAwards @shawnsstream @FreedomMobile Ab MENDES ARMY BLACKOUT #JFCShawnMendes
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sah votando
(@wondexmendes) reported
@TheJUNOAwards @shawnsstream @FreedomMobile Dois MENDES ARMY BLACKOUT + #JFCShawnMendes
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Carol 🍓🎸
(@smhigherwonder2) reported
@TheJUNOAwards @shawnsstream @FreedomMobile MENDES ARMY BLACKOUT #JFCShawnMendes
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salami
(@callmehigher) reported
@TheJUNOAwards @shawnsstream @FreedomMobile dois MENDES ARMY BLACKOUT #JFCShawnMendes
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xime
(@Cluelesswy) reported
@TheJUNOAwards @FreedomMobile Nueve SHAWN BLACKOUT #JFCShawnMendes