Freedom Mobile Outage

@FreedomMobile Worst network ever

@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

@spstarr @FreedomMobile That's never going to happen in Canada!

Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.

Sick and tired of calls not coming through on @FreedomMobile this is a problem for everyone I know. Seriously on the verge of starting a petition. This isn't the service we pay for. @CRTCeng needs to look into this!! #SincerelyDisappointed

Hey @FreedomMobile... Pls sort out your network along the West Coast Express route to Waterfront (Vancouver). I'm fed up of being the only person without data. It's embarrassing 😒

@freedomsupport It’s not working and I was told I need to send a message from my phone to initialize it

@FreedomMobile is the worst telecommunication company EVER

@FreedomMobile is the worst company, horrendous customer services and incredibly horrible service

@freedomsupport r u gius down rn. i cant seem to have reception

@freedomsupport Nothing has been resolved. Your company has made zero attempt to improve my situation. My phone is still very broken.

Can’t wait to get rid of my @FreedomMobile service! It’s horrible! @arnettwill hope you are getting a shit load of cash cause they absolutely suck

Wonderful Customer Service from Freedom Mobile. Says it does not have Mobile Tower in the middle of Toronto Area (DownsView)🤣. Technical Agent confirms and asks to change the carier. @FreedomMobile @ShawInfo @AnthonyLacavera

@FreedomMobile so I called to ask why only new customers get best offers and why I can't get #BigData too being a customer from 2013. Was told to first upgrade my phone for $400+ to get #BigData. I am so disappointed

Don't bother talking to customer care, that will cost us fortune @FreedomMobile #freedommobile

@freedomsupport Make an offer to repair this device. Been a customer 4 years

@FreedomMobile : you know whoever you are . It's customers services that makes company great .yours sucks big time .simple as cancelling a line ,as senior as spend winter in Florida :i talk to live agent ,chat with another , SMS ,still its not done .

@freedomsupport I got a quote. Over 400 bucks and the device will never be as good as new #pixel4xlsucks

@FreedomMobile Your network coverage is pathetic..

Hi @FreedomMobile you have held me hostage for the last year and it has driven me insane. I thought you couldn’t be as bad as people said but you are worse. Your service is so absolute shit that I had to switch to Nationwide roaming in downtown ottawa to send this. I hate you.

@FreedomMobile A shadow can block the Freedom signal.

@freedomsupport WORST CUSTOMER SERVICE EVER COMPLETE BULLSHIT

@FreedomMobile ur service is shit & you are shit.

@freedomsupport So not happy with Freedom’s customer support. been talking to different people for a month now!

@FreedomMobile IS THE BIGGEST SCAM COMPANY EVER! DO NOT WASTE YOUR TIME AND MONEY ON THIS POS ******* WASTING HOURS ON THE PHONE WITH THEM AND THEY CAN NEVER SOLVE ANYTHING ******* TIRED OF THIS

@FreedomMobile Your lack of customer service is terrible

.@scotiabank: "3rd winners are the wholesale network providers... most likely @Quebecor & @FreedomMobile because they are most complementary" "Finally, 4th winners are regulators. We believe @CRTCeng @CompBureau would rather see market set commercial agreements over regulation."

@FreedomMobile I've been having difficulty getting the answer to my questions because each customer service representative I meet keep saying different thing from the other.

@freedomsupport No. He says tough shit. I have to buy another

@FreedomMobile Your cell service sucks! Phone never rings then I get a notification that people called me, usually anywhere from 1 hour to 3 hours later!!!!!!!

@cyclocrossguy @SMRT_Singapore I get service at most TTC stations with @FreedomMobile 😊

@FreedomMobile A bit confused. Just had a chat with one of your live agents online. I want the Pixel 4. I'm an existing customer. He said $25/mth extra on my plan plus $300 upfront. That's $1300. The phone only costs $999.

@freedomsupport Throttling I understand. It used to be slow but usable with patience. Now even basic websites don't load. That's not throttled, that's useless.

@freedomsupport You know darn well you can't help me. Don't patronize me.

@FreedomMobile You know darn well you get help me. Don't patronize me.

@FreedomMobile U move a little out of town and even within Edmonton and no network. Sham network

@FreedomMobile I switched on black Friday and I'm happier with my iphone 11 but the dude I was talking to refused to give me thr iPhone 11 pro max wtf

@freedomsupport I spent over 2 hours w/ your tech support before they told me it was defective & I'd have to get to a special store within 15 days of purchase-- even tho it's illegal to refuse to take back a defective product in Canada.. After my contract, you'll have lost a 8+ years customer.

@FreedomMobile what is up with the service today. I tried make a call like four times and only one connected. I had full bars/lte! Also on that note 9 out of 10 calls I make it drops out! Figure it out!!!

@FreedomMobile Deceitful network

@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

@freedomsupport I just signed up $60 plan with friends and family which would give me $15 off per month. Just got the first bill and i dont see that promo applied. Called customer service, they said it will apply from second bill. Cant belive this..noone said anything like this when signed up.

@richardhimself_ @FreedomMobile reach work next weekend I’ll fix up ur deal

@FreedomMobile Me texting and then remembered i have Freedom so i don’t have any signal

@freedomsupport I’m having trouble removing my auto pay. I don’t even see on the option on the app or on my computer. Help 😅

@freedomsupport @ibrahimorich Don’t feel bad. I’ve been with Wind/Freedom 95% of the last ten years and have “never” been offered a fnf invite. Many of us stayed with Wind/Freedom through the good and the bad, and it was very bad in the beginning. Loyalty doesn’t seem to matter much!

I just had the worst customer experience with @FreedomMobile over the phone. The guy was extremely rude and unhelpful, when I asked to speak to a manager he said I'd get a callback 'eventually'. Do better

@40thStFrancis @xl1tey @FreedomMobile Used to be with them but needed more reliability with my business. Worked ok sometimes, but every metal roofed building = no service, pockets of really poor service everywhere in the GTA. Had to prop my phone in a corner in my house and use a Bluetooth headset to get it to call.

@FreedomMobile Lol, sounds more like a “ so what if I didn’t pay for my service, you shouldn’t turn it off “🤣🤣

@FreedomMobile You are startinh to annoy me. Get your shit together!! 😠

@freedomsupport Hey Support, having an issue where I can't call my home line from my cell. Twist: it won't work on freedom's network but it works when i'm nationwide.

@FreedomMobile To be honest with freedom, we had 4 lines with you and we ended up switching because your customer service kept telling us one thing and then the store would not help us with getting new phones. 3 years of loyalty and you get nothing! Be careful of freedom.

@FreedomMobile My 8 plus is the most disappointing phone I have ever purchased. Never iPhone.

@maureensmith232 @FreedomMobile @freedomsupport @Fidomobile @koodo @virginmobilecan @Rogers @TELUS @Bell They’re all not very nice at all in my opinion, and it wouldn’t hurt any of them to at least act like decent human beings, they just won’t because they feel they don’t have to. #norealcompetition #mobile #issues #Canada 🇨🇦

@maureensmith232 @FreedomMobile @freedomsupport I’m sure that all of the discount networks @Fidomobile @koodo and @virginmobilecan are trying to improve, but they are still a part of @Rogers, @Telus and @Bell and I’m not interested in any of them, they’re all the same, indifferent. - #mobile #customerservice #issues #Canada 🇨🇦

@freedomsupport Love being lied to and being made to pay more money when your customer service operatives decide to be deceitful

@freedomsupport No thanks I’m just counting down the months

@FreedomMobile Fair warning, XR owner on freedom here, this probably still holds true for 11 also. iPhone XR(and probably 11 too) doesn’t support regular 4G. So if your LTE signal drops, welcome back to 3G, which is completely unusable in 2019.

@gabayre @FreedomMobile The worst this company is a joke

DT and connection still crap. Bunch of waggers @freedommobile #toronto