Freedom Mobile Outage Report
Why is my Freedom Mobile service not working?
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freedom Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freedom Mobile compensate me for the outage?
The recent Freedom Mobile outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Freedom Mobile if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Freedom Mobile has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map
The most recent Freedom Mobile outage reports came from the following cities: The Beaches, Edmonton, Calgary, Toronto, Victoria, Oshawa, Vancouver, Coquitlam, London, Ottawa, Oakville, North York, Coquitlam, Agassiz and New Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Toronto |
Phone | |
| Victoria |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Valxbelieber
(@Melibelieber24) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes Stay watching your **** channel long enough for you to now come out with this damn robbery
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soharia flop era ✨
(@sohariaabbasi) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes it's just an award, calm down 😭
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Hugh Jayniss
(@QTommy88) reported
@freedomsupport Hey My Tab balance is at 0 and I have had my phone for 2 years plus. It is saying I am ineligible for an upgrade, but I am pretty sure I am. Please help I want to get the LG G8
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verna santos
(@sexyverna) reported
@freedomsupport @MikeBolger8 This company sucks especially the customer service!
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My brain hurts...
(@Dr_Gumby) reported
@FreedomMobile ... fix your website... you can't buy what you can't see... you are very welcome
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ta młoda i głupia ♍️
(@kornelkaxxx) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes why some of you are so rude to others 💀 we’re all in some of fandoms and as a fan of this two TALENTED AND GORGEOUS guys i can’t get it how some of yall can be THAT toxic
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loolbox
(@loolbox2) reported
@FreedomMobile You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it
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BK
(@ReadABook05) reported
@freedomsupport any network issues currently? I have 6G left for the month and haven’t been able to use my cellular data for hours.
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Talkin_Loud 🌸
(@OuT_L0Ud) reported
@FreedomMobile haven’t had reception all day in Niagara ontario- so do we get a days worth of no charges? What is up with the service! We are a city not a rural environment!
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َ
(@jukebiebs) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes justin had more votes wtf
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sharon bieber
(@sharonc21437993) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes Cancel 🖕🏻
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Mike Bolger
(@MikeBolger8) reported
@freedomsupport 3 months constantly having to restart my phone to access your network. How have you not fixed your ****
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Black
(@blackseasoul9) reported
@FreedomMobile I was thinking how come @FreedomMobile has cheap plans. Now i know because their lte network is even worst then 3g in Toronto lol
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verna santos
(@sexyverna) reported
@FreedomMobile @FreedomMobile this company sucks! I changed my plan last June 2, pay my remaining tab but didn't give the offer of 22gig after you agreed both of the agent. They didn't know what they had in their websites. I found out they just give me 6gig then call again many times.
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go stream justice 🍑
(@justicestinnn) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes wtf is this?? Justin had way more votes
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loolbox
(@loolbox2) reported
@freedomsupport You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it.
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Valxbelieber
(@Melibelieber24) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes I wasted a lot of time for voting in your ******* **** hastag, and the truth was we were winning, only you're a **** buyr
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Gift George
(@GiftGeorge313) reported
@FreedomMobile very bad service from freedom mobile your doesn’t work perfectly and showing error always I can’t make payment and then my account suspended Such a nice service
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Valxbelieber
(@Melibelieber24) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes **** Scammers
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Jesse Taylor-Vigneux
(@JesseTayVigneux) reported
@freedomsupport Are you iOS15 as well? If not then you’re right it’s not just me (iOS15). Hmm… 🤔 Well! Hope there is a solution in the coming weeks. If it was ios15 specifically then I’d understand if it wasn’t top priority right now but as it might be iOS14 too then that changes things.
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Matias ♤
(@M4tips) reported
@FreedomMobile @ShawnMendes Thiefs, i'll never collab with this anymore.
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Mario
(@mariosalomf) reported
@FreedomMobile has the worse customer service there is on this universe
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Matias ♤
(@M4tips) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes WHAT A ****? **** y'all, thiefs
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Dave W.
(@x0darkpadr3) reported
@freedomsupport I paid my bill a week ago online using my CC. Instead of taking payment, it did an authorization and now I’m getting harassed about my service being disconnected.
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verna santos
(@sexyverna) reported
@missdesai88 @FreedomMobile Really sucks!!! Manager and the team sucks!
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verna santos
(@sexyverna) reported
@FreedomMobile I also had our conversation but they're not honouring it! Poor customer service especially the manager that I had talk. I didn't get the offer instead of 22 gig they just give me 20gig. REALLY SUCKS @FreedomMobile
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𝓙𝓾𝓼𝓽𝓲𝓷 𝓑𝓲𝓮𝓫𝓮𝓻 𝓲𝓼 𝓬𝓸𝓶𝓲𝓷𝓰 🤍🪐
(@kingbiebeeer) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes Justin literally had more votes . TF is this ****
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Valxbelieber
(@Melibelieber24) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes Scammers of the century tell well, a one-year-old tells better than you bought ****
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brianna ⧗ shannons *****
(@piece0fnat) reported
@TheJUNOAwards @FreedomMobile @ShawnMendes yall stay acting like the KCAs never happened 😭
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Phani
(@itsFunnyPhani) reported
@FreedomMobile What you are trying to tell? Please fix the network with in GTA