Freedom Mobile Outage Report in Airdrie, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Airdrie, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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BigLarryMan ©
(@BigLarryMan) reported
from
Calgary, Alberta
@freedomsupport Hello I need help and I am a customer.
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Amrit Baidwan
(@BaidwanAmrit) reported
from
Calgary, Alberta
@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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HB
(@heidicando) reported
from
Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Swaggy P
(@kwamed11) reported
@FreedomMobile This is my second attempt to return to freedom as a customer who was with you before freedom in the wind mobile days I can tell you exactly why I left in the first place but then to send me emails saying let's win back your service and then you tell me I can't????
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Andrew Thomas
(@fatmanscomics) reported
"Hi there, loyal customer of 7+ years, how'd you like a brand new phone, pay double what you're paying now, and get less plan features?" Thanks @FreedomMobile , you sure know how to make a customer feel valued...
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Jessica Marks
(@jaemar546) reported
@freedomsupport Do you guys have an outage in Victoria BC right now?? My texts are not going through or coming to me… and yes I’ve turned my phone off and on as well as airplane mode. iMessages are working
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Oli
(@yerman4) reported
@FreedomMobile amazing how a store of yours says they will waive the connection fee ( I have been a customer for many years) in order for me to upgrade my contract only for this to be a complete and utter lie. The money isn’t the issue, it’s the fact your stores lied to me.
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halla 🤎
(@hallacoast) reported
@freedomsupport What’s the point of having a messaging service if I’m going to wait 15 min for a response? I have a simple question which I’ve been trying to answer for last 45 min
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Sidular!
(@Sidular) reported
@ThorneDoesStuff @FreedomMobile That’s pretty expensive… just switched away from Freedom and pay $85 for 50GB at 5G speeds on Telus. Bigger network, but less expensive, but still expensive, cause ya know, “Canada”.
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itsPurpleRob
(@PurpleRob) reported
@freedomsupport out of curiosity, is there a number port change from a land line to an already existing Freedom cell phone service?
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The outlet
(@RahulGahlawat13) reported
@FreedomMobile The service is terrible tho. I was stuck with no signal and internet in rain today. Couldn't even book an uber or call anyone
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Swaggy P
(@kwamed11) reported
@FreedomMobile Hey freedom mobile I need you to have a manager to contact me please. Or somebody in customer service that deals with customer relations
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Urvish Shah
(@UrvishLalitShah) reported
@RogersHelps Hey #Rogers Internet is down again. Should I expect another credit of 5 days on my next billing cycle? Thanks to @FreedomMobile and @Bell for supporting my internet and data needs and helping me send this tweet out. #internetshutdown #RogersDoestHelp