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Freedom Mobile

Freedom Mobile outages and service status in Airdrie, Alberta

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Airdrie, including 0 direct reports.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Monte_Alto
    ๐Ÿ‡จ๐Ÿ‡ฆ @Monte_Alto (everywhere) ๐Ÿ‡ฌ๐Ÿ‡ง (@Monte_Alto) reported

    @FreedomMobile Hi there, very long term 2 Phone line & Internet customer here. I just wanted to let you know that I'd been leaving phone messages for around a week at the local mall location, regarding my 2 year upgrade. I wanted to know if they had the specific model I wanted

  • PARAG4591
    Parag Gajjar (@PARAG4591) reported

    Customer since 2017. @FreedomMobile says my contract showed the wrong TradeUp amount. 6 months later they added $669 and wonโ€™t waive it. Their mistake, my cost.

  • _kasheer_
    HR (@_kasheer_) reported

    @FreedomMobile Last two times I was told they will fix it. Now I am being told that half of my Roam Beyond data (bonus 10GB) will be used within Canada BEFORE my home data is used (250GB US/Canada/Mex). How does it even make sense?!

  • n_arm1979
    Nathan A | Researcher | ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฎ๐Ÿ‡ฑ (@n_arm1979) reported

    Pay more, get less. Thatโ€™s the @FreedomMobile motto โ€” unstable internet, unresponsive support. Hard pass. โŒ๐Ÿ“ก @CBCNews @globalnews

  • RyanNW23
    Ryan Wilson (@RyanNW23) reported

    @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

  • temid4yo
    Temi๐Ÿ†๐Ÿ’ (@temid4yo) reported

    @FreedomMobile can you pick up the customer care line omggg

  • wpgAce
    Peg City ๐Ÿ‡จ๐Ÿ‡ฆ (@wpgAce) reported

    @themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider

  • joebalacan
    Joe bala (@joebalacan) reported

    @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

  • yeehawsarahh
    sarah (@yeehawsarahh) reported

    @FreedomMobile i dislike your phone company and your customer service very much. itโ€™s really terrible how you steal money from customers and then when they call/live chat support numerous times, i donโ€™t get respected or helped and the manager even spells my name wrong

  • _kasheer_
    HR (@_kasheer_) reported

    @FreedomMobile For close to a month and a half, I have been calling your customer service to get an issue fixed - my Roam Beyond data is being used and the allocated home data is left untouched. I am in Canada on 'Freedom/Nationwide' network all the time