Freedom Mobile

Freedom Mobile Outage Report in Airdrie, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Airdrie, Alberta 12/25/2025 05:30

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Airdrie, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary and Airdrie.

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City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

  • BigLarryMan BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta

    @freedomsupport Hello I need help and I am a customer.

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • sfeldman Sean Feldman (@sfeldman) reported from Calgary, Alberta

    @freedomsupport reception in Royal Oak NW is horrid. 3 different phones.

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • suvo_neel suvo_neel (@suvo_neel) reported from Calgary, Alberta

    @FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!

  • shabbathedj Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

  • TattooedSpike Spike (@TattooedSpike) reported from Calgary, Alberta

    @freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

  • heidicando HB (@heidicando) reported from Calgary, Alberta

    @FreedomMobile I need someone to answer the damn phone!!

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • m_gwynn Megan Gwynn (@m_gwynn) reported from Calgary, Alberta

    @freedomsupport What's up with my home internet in NW Calgary? No signal at all.

  • BaidwanAmrit Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta

    @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • dultsboi Dalton 🌹 (@dultsboi) reported

    @thesaltoverlord @FreedomMobile Must be on the same network as @shaw internet

  • ashestopoetry Ashes2Poetry (@ashestopoetry) reported

    @freedomsupport I have been having multiple unsuccessful interactions with customer service. They are unable to explain why Freedom Mobile is not processing payments at this time. Please provide a response. I do not want to DM anymore. It's unproductive.

  • metalluscious Metal Luscious (@metalluscious) reported

    @FreedomMobile I have been waiting for 7 weeks for my ordered iPhone 12 Pro Max. Almost 2 months! Deposit was made on Nov. 22 and still no phone. I can get one from Apple directly by Wednesday. How do we fix this?

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Freedom mobile dealer cheated me and misleading with me and right now customer service are not helping me please be aware all customers about the dealers shop

  • sandypowlik Sandy Powlik (@sandypowlik) reported

    Trouble with @FreedomMobile? They locked my phone, I called Revenue Canada from Mexico on their traveler plan ($0.50/min). My phone is set to "roaming OFF" but they billed over $300 for international roaming for "calling USA." 9hrs live chat. No reply after 4 emails. #badservice

  • Arora_Bhavya20 Bhavya Arora (@Arora_Bhavya20) reported

    What a Terrible Customer Service!! Just wondering that how a company's Employees can be this Untrained and Unprofessional , that they are Misleading there Customers and Providing False Information. @FreedomMobile. What a Shame !!!!

  • napoli7676 jason napier (@napoli7676) reported

    @freedomsupport You got fat off people with cheap cellphone plans and then you just Jack the price with the horrible service

  • issamayaglavin Maya Glavin (@issamayaglavin) reported

    @FreedomMobile how do you **** up a payment for a valued customer what is this?

  • amritseth7 Amrit Seth (@amritseth7) reported

    @FreedomMobile My friend just got an iPhone 11 with a 45 dollar monthly for 20 gigs. (Unlimited) I pay 96 for the same. How is this fair? Please help.

  • napoli7676 jason napier (@napoli7676) reported

    @freedomsupport Just a friendly reminder your service sucks so bad I've never seen worse I can't even pay my cell phone bill Because you want to send me a verification code But it's not going to my email worst cellphone service I've ever had