Freedom Mobile

Freedom Mobile Outage Report in Airdrie, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Airdrie, Alberta 12/26/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Airdrie, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary and Airdrie.

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City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • TattooedSpike Spike (@TattooedSpike) reported from Calgary, Alberta

    @freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • heidicando HB (@heidicando) reported from Calgary, Alberta

    @FreedomMobile I need someone to answer the damn phone!!

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • BigLarryMan BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta

    @freedomsupport Hello I need help and I am a customer.

  • BaidwanAmrit Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta

    @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

  • shabbathedj Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • reynardnomdeplm asdfghjkl (@reynardnomdeplm) reported

    @FreedomMobile ... shutting down a widow's only communication method because she can't get ID to transfer the acct to her name in a global pandemic? Account up to date, plan in place? Horrible people, horrible service.

  • _shysss ✧shorty✧ (@_shysss) reported

    @FreedomMobile your “LTE” data doesn’t work for **** 😡😡

  • DeerTai Tai Deer 🐯🦌 / Cola Katz 🐆 (@DeerTai) reported

    Been with @FreedomMobile for over 5 years now as pre-paid customer and I feel I'll have to find another phone provider because I need a new phone and I've never had luck getting a post paid account. I might try once more today but not having a credit card is detrimental too :(

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @FreedomMobile I have a friend In Ontario whose phone is out of service since last 7 days. All bills are paid. Your customer help is helpless! Being contacting them, no resolution. #badcustomerexperience

  • time_charles Time Charles (@time_charles) reported

    @freedomsupport what's up the network ?? Keeps on saying can't send message error 38 ??? #freedommobileerror38

  • Markour_ Markour (@Markour_) reported

    @FreedomMobile ur company sucks

  • majbourkhaled khaled™ | RM (@majbourkhaled) reported

    @FreedomMobile Cheaper plans = bad coverage Cant wait till my contract ends

  • reynardnomdeplm asdfghjkl (@reynardnomdeplm) reported

    @freedomsupport You shutting down a widow's FULLY PAID acct because she hasn't been able to get the needed ID in a pandemic? Not a good look. Wanna try again? Maybe try being human?

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @freedomsupport She doesn’t have a social media account. I am trying to help her get the resolution.

  • kimkhan Kim Khan (@kimkhan) reported

    @freedomsupport Your unlimited data is unlimitedly slow after regular data cap. Come on @freedommobile one of your tech said its 9600 modem speed. I remember in 1995 i was doing online banking with IUCU at 9600 speed. OMG you are taking us back to prehistoric era!!!