Freedom Mobile

Freedom Mobile Outage Report in Alliston, Simcoe County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Alliston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Alliston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Alliston, Simcoe County, Ontario 11/30/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • miseusaebyuk 새벽 (@miseusaebyuk) reported

    @FreedomMobile why is texting not available right now fix your stuff

  • Stand4Tibet TenLha (@Stand4Tibet) reported

    Hi @FreedomMobile if u hav installed glass shield in ur store, does it mean ur employees doesn’t hav to wear Mask??Please keep ur customer’s health in priority. I thought Govt has made it mandatory to wear mask in stores unless u have a different rule for ur stores! #disappointed

  • ahmed_imti23 Imtiage Ahmed (@ahmed_imti23) reported

    @FreedomMobile i have received horrible customer service from one of your stores and they have lied to my face about certain things while ordering an iphone 12 pro max. Its been a month and when i ask them about an update they it could take a month or year, they dont know.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.

  • wilson_channing Channing Wilson (@wilson_channing) reported

    @FreedomMobile Hey everyone. Just a heads up Freedom customer ser. is crap. Well their cell range is bad, but the service is worse. They have now locked $1700 of mine from my bank account. Then proceeded to take it off my credit card. I had the money in the account ready. 🤬

  • CrissyAD Cris (@CrissyAD) reported

    @freedomsupport I have been DM. Same type of service. Took 15 messages to get nowhere.

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.

  • LorenzoVanMatt4 David Wooderson (@LorenzoVanMatt4) reported

    @FreedomMobile 1/2 I wanted to pay my bill since I was shopping I also wanted help with a promotion for an upgrade. The store is open door is locked im instructed to call a Number yo secure a time and place I can come into. Another lousy customer service Covid excuse.

  • CesarParedes11 Cesar Paredes (@CesarParedes11) reported

    @FreedomMobile worst service in the world. First they port out my line to another company without my knowledge or consent. Then they tell me they'll give it back if I pay my last bill. And just after I paid they say o guess what we can't do anything for you. Will complain to CCTS

  • CrissyAD Cris (@CrissyAD) reported

    @Healathome1 @FreedomMobile @thepencentre All around very disappointed with their customer service.