Freedom Mobile

Freedom Mobile Outage Report in Alliston, Simcoe County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Alliston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Alliston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Alliston, Simcoe County, Ontario 01/21/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ketanrdc Ketan (@ketanrdc) reported

    @FreedomMobile Now I am being offered only $100 by your customer care which is not acceptable at all. Customer care says they have authority to only give upto that amount and only back office can approve higher refund.

  • WindowLix Window (@WindowLix) reported

    @freedomsupport Can't send any SMS/Text messages, is your network down?

  • Tumblrist1993 Tumblrist1993 (@Tumblrist1993) reported

    @freedomsupport I've used the same credit card to pay for many years until the issue occurred starting last month and this month. So it doesn't really make sense how and why it is happening still.

  • Tiasenpai_TTV Tia Senpai (@Tiasenpai_TTV) reported

    I have yet to have a good customer service experience with them, literally the most user unfriendly phone company that exists @FreedomMobile

  • johnnyfulton JayPeeEff (@johnnyfulton) reported

    @FreedomMobile SMS messages not working, Freedom-to-Freedom numbers.

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.

  • brycxz the m (@brycxz) reported

    @lherealchieff @FreedomMobile help 🙏🏻

  • Fiona04201414 Fiona (@Fiona04201414) reported

    @TheJUNOAwards @FreedomMobile The gate at my home was locked not by me on April 13 ! I was unable to get into my own home until a lock smith came to open the gate with difficulty !!! Reported to 'police' but they will not help at all and said they can see nothing suspicious ! Hong Kong is no longer safe!

  • novology1 Nadine Stillman (@novology1) reported

    @freedomsupport can someone please explain why I’ve not been able to pay my bill since April 3?? I’m in a different country and haven’t had phone service for over 10 days. Customer service doesn’t care and keeps telling me it’s an issue on my end. Your system error, not mine!!

  • ketanrdc Ketan (@ketanrdc) reported

    @FreedomMobile Hi, I had a prepaid account which expired because freedom mobile failed to execute auto pay on my card. The card is stilI valid and subsequent transactions of freedom mobile have passed without any problem. I had about $500 balance in the account and it was made 0