Freedom Mobile outages and service status in Alliston, Ontario

Problems in the last 24 hours in Alliston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Alliston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HolyShit (@SuperNovaLRD) reported 1 minute ago

  As a long-time Canadian customer, I'm concerned about Bill C-22 and how it might impact my data privacy. 🇨🇦 I’m eager to hear what steps @FreedomMobile plans to take to protect its customers, especially as other companies are speaking out. 🙏🔒

• 
  Not Op Cue (@NotOpCue) reported 2 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  Nehal Mohamed ⚕️ (@NEHAL888888) reported 3 minutes ago

  @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!

• 
  François Caron 🇨🇦 (@Milnoc) reported 8 minutes ago

  Ugh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.

• 
  Frentraken (@Frentraken) reported 9 minutes ago

  @FreedomMobile Every and any attempt at interacting with ya'll suggests you're talking out your ***. You should feel bad.

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 10 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Allen (@RealAllenTV) reported 11 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane

• 
  manish midha (@midha_manish) reported 14 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Al Sadius (@Alsadius) reported 15 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

• 
  Justin (@justinfinnn) reported 15 minutes ago

  Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)