Freedom Mobile

Freedom Mobile Outage Report in Apsley, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Apsley, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Apsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Apsley, Ontario 12/26/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Esther46370627 Esther (@Esther46370627) reported

    @BaDOAN @freedomsupport @BaDOAN so did I only to be turned away as stores are only allowed to deal with issues if the phone does not work. Hopefully you faired better.

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    @freedomsupport No help at all from the support staff. The store is located: 252 Mayfield Common Northwest Unit A011, Edmonton, AB T5P 4B3. I visited that store on Dec.26. 2020 at exactly 4:38pm as that was the time the staff were entering my info in the system and I got a text with

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Nearly finch dale palza your freedom shop they are misleading and robing the new customers please help the new customers thanks

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile great service-not. We're in a lockdown meaning seniors like myself are staying home. Now Freedom penalizes me for not being able to go back to a store & complain when my phone doesn't work. Charges me a connection fee when have been a customer 4+ yrs. Shame on you.

  • WinterBourneTO Winterr. Mask up! (@WinterBourneTO) reported

    Hey guys I has a question.... if I pick up the iPhone 11 for free because I qualify for it, is there any type of damage coverage akin to AppleCare+ that comes w/ the 2 year contract and getting the phone? I’m worrying about breaking it accidentally. Thanks @FreedomMobile :)

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile really disappointed with your customer service during a pandemic. Sold me a piece of crap but won't stand by your product.

  • MirandaBinsley Miranda Binsley (@MirandaBinsley) reported

    @freedomsupport Just chatted with another agent and as an existing, paying customer, I’m not eligible for any bonuses that you have cleverly worked into every single plan as described on your website! Looks like I better quit being a customer!

  • kothariabbas Abbasi Kothari (@kothariabbas) reported

    @freedomsupport Your network is down in Alliston ontario since yesterday. Cant even call you cause the cells dont work.

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    @freedomsupport I got the same security code text as the previous day when I was in store. Didnt think much about it thinking its a “bug” or some delay in the system. Shortly after I notice I dont have service at all, trying to login into various apps all locked out.