Freedom Mobile outages and service status in Apsley, Ontario

Problems in the last 24 hours in Apsley, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Apsley, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not Op Cue (@NotOpCue) reported 4 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  Eve (@Eve62617669) reported 12 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  gbreezie (@garry568) reported 13 minutes ago

  @FreedomMobile support Samsung watch LTE already. Stop loving apple so much

• 
  A. (@mcfaddders) reported 14 minutes ago

  Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.

• 
  RJM123 (@R0J0MI123) reported 17 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

• 
  Saint Chirp (@SaintChirp) reported 18 minutes ago

  @FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.

• 
  Stephanie the alchemist (@Stephdalchemist) reported 18 minutes ago

  @FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?

• 
  ShadowMonk (@4ndrewrhodes) reported 20 minutes ago

  @FreedomMobile How long must one stay on hold with freedom? This is ridiculous I've been waiting to connect to an agent for over an hour, sitting on the phone listening to this terrible music while on hold, desperately hoping someone picks up the friggin phone.

• 
  Spike (@HeyimSpike) reported 21 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  WyzeOne (@Remlam) reported 23 minutes ago

  @MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!