Freedom Mobile Outage Report in Bancroft, Ontario

Problems in the last 24 hours in Bancroft, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Bancroft, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported 7 minutes ago

  of course my **** *** bell fibe wifi would stop working at the same time that my **** *** @FreedomMobile data slows down

• 
  Wahaj Khan (@WahajK21) reported 9 minutes ago

  @freedomsupport Has there been a disruption to service or has something changed? I'm constantly getting "waiting for connection" and weak to no signal in my own home lately and that's never been the case the past 10 years

• 
  Carole Ann (@Elorac911) reported 11 minutes ago

  @freedomsupport Guess what, you aren't being helpful. You are being unrealistic to a long term customer. My advice to anyone looking for a company is to run, your customer service over the past 9 years has been unacceptable. And it continues...

• 
  Krazy Kanuk (@kanuk_krazy) reported 14 minutes ago

  @freedomsupport I have 2 other phones with bell and not a single issue in the 5 years with them. Freedom wants to argue with there customers and pretty much tell us we are wrong all the time.

• 
  Victor Krisel (@KriselVictor) reported 16 minutes ago

  @AnthonyLacavera @FreedomMobile @WINDmobile Wind was great value over the other players. Yeah, there were some problems with dead zones but as the infrastructure was built up these were less of an issue. Was sorry to see the company acquired by Shaw. Hope your bid to reacquire is successful.

• 
  𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported 18 minutes ago

  @freedomsupport why exactly is it that my data doesn’t renew on the payment day, but the credits go down? why can i only buy a one time pass if i “have enough funds” meaning i can only purchase 1gb $15 of data if i add another $10 top up when you could just renew the data i’ve already paid for?

• 
  آمنہ خان (@AmnaKhan56) reported 19 minutes ago

  @freedomsupport @hassanseth If we go for pay before plan is this available I'm returning customer

• 
  Krazy Kanuk (@kanuk_krazy) reported 19 minutes ago

  @FreedomMobile so your supervisor solution to me loosing signal in my city was for me to drive back to the spot where I lost reception and call him back.... do you see what's wrong with this solution?? I have called multiple times about my service issues to get the runaround.

• 
  Krazy Kanuk (@kanuk_krazy) reported 24 minutes ago

  @freedomsupport Are you kidding me? How am I supposed to call customer service back if I'm in the area where I keep loosing signal? Do you not see the issue with what customer support is asking me? 3 years I been with freedom and you guys have done nothing to offer anything for all my problems.

• 
  ambitnpldn (@ambitnpldn) reported 25 minutes ago

  Very bad customer service from @FreedomMobile went to 2 different stores 3 times to transfer ownership of a line to another person (both of us present) and were told they can’t do it. Told us to call 611 which I did and they are telling me to go to store.