Freedom Mobile Outage Report in Bancroft, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Bancroft, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Bancroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (68%)
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Phone (15%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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planet sandwich
(@pIanet_sandwich) reported
@FreedomMobile Anyone considering Freedom should know their coverage is poor and their customer service is awful. Recently moved and it was like pulling teeth trying to explain to them that a fully detached house doesn’t have apartment numbers. Then they turned off auto bill and blamed us.
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Aatish Bhardwaj
(@aaybeerocker) reported
Hey @FreedomMobile … as your genuine customer I only asked for an increase of data on my current plan because other new users are getting more data on same plan but instead of helping me out your customer care rep. just gave useless reasons.. is this how you deal with customers?
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Jesse Stone
(@stone4prez) reported
I fight evil Many people at home know allllll kinds of things and never say them because it's dumb acrobatic Crack head stuff This is a third of reality untouched like Virgin snow @FreedomMobile And we've been the the moon and Mars Look at our phones What is gonna happen
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Valentina
(@Vals_lobo) reported
@FreedomMobile Spoke to the Loyalty dept and wasted an hour on the call where no solution was provided. The agent was so blunt and it seemed though he was happy to close my accounts for good with freedom. Switching over to a different carrier because of this! CASE ID C70962586
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ketul kansara
(@KansaraKetul) reported
@Hemal3490 @freedomsupport They should not charged once customer went away or port out. It’s doesn’t matter some one setup auto payment or not. System must stop charging the credit card. It’s ridiculous.
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Nïc Cuntÿ
(@nicolecounty) reported
@freedomsupport No. This was no mistake. He said he cannot help me after speaking less than a minute. He disconnected the call AFTER hearing me say I can’t have my query solved online I have already tried. Shocking service honestly
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PapaGord
(@audiobeing) reported
@FreedomMobile your customer service is the absolute worst. I pay my bill early and you still take another payment?? No one is able to help.
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the_ritzii
(@RitziiThe) reported
@freedomsupport is freedom down is southern Ontario? My phones paid for this month but has no service as of midnight. My renewal is also the 3rd so what’s going on?
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Elizabeth Vasquez
(@Ely_Vasquezz) reported
@FreedomMobile I need help with my account please
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Kate
(@Marie1Kate) reported
@freedomsupport I'm current customer with 2 phones, since 2014. One is used mainly for house, so data is fine. The other is used way more, research, work. I wanted to get more GB instead of current 5. Can I change and what if I just paid for my current plan yesterday.