Freedom Mobile

Freedom Mobile Outage Report in Bancroft, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Bancroft, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Bancroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Bancroft, Ontario 02/10/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • justinfrederic JuStIn FrEdErIc (@justinfrederic) reported

    @njmckenzie @freedomsupport I'm having the same issue! @freedomsupport

  • The_Hobo_Jesus The Sneaky Canadian© (@The_Hobo_Jesus) reported

    @freedomsupport Hey, could I get a bit of help/explanation about something to do with my account?

  • realDonkeyDong Donkey **** (@realDonkeyDong) reported

    @freedomsupport The worst part, and I encourage my phone calls to be reviewed, I had many care reps, a few supervisors, and even a manager. All told me to pay by Credit Card and wait 2+ weeks to get my money back. Guy on Twitter had to leave notes for the phone people to get their act together.

  • MKQTR4 MK QTR (@MKQTR4) reported

    @FreedomMobile @TheJUNOAwards Educate your customer support agent how to handle customer issues with respect..!

  • ussamasiddiqui Usama Siddiqui (@ussamasiddiqui) reported

    @freedomsupport Hi, for some reason many freedom users are experiencing problems with their text messages where numerous duplicate texts are being sent of the same thing

  • maggs49 Mike Magwood (@maggs49) reported

    @freedomsupport Been over a year now. Any idea when your service will be good in Niagara on the lake. Tech team said last February it would be a year to 14 months. Any update ???

  • imglorife Glorifé Cocjin (@imglorife) reported

    Anyone else having issues with @FreedomMobile ? Trying to top off my paygo plan cuz apparently I do t have enough $ & then it says my card wasn’t processed, but when I check the bank, it processed it 2x.... but apparently still have no funds to make a call.

  • efaglyn efa🪓 (@efaglyn) reported

    @TheJUNOAwards @FreedomMobile damn im here early😭😭 #JFCJPSaxe

  • chan_eugene Eugene Chan (@chan_eugene) reported

    @freedomsupport referring my friend fr Telus to @FreedomMobile to sign up online with deposit program and for online $130 savings. Was told that it cant be done online n need to go to store but refusing to honor the $130 offer. How r we penalized 4 your system issue?

  • MilanPatel5_6 Milan Patel (@MilanPatel5_6) reported

    @FreedomMobile Today you lost a customer.