Freedom Mobile outages and service status in Bancroft, Ontario

Problems in the last 24 hours in Bancroft, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Bancroft, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ivydelray 🙂 (@ivydelray) reported 5 minutes ago

  @FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 8 minutes ago

  @FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Temi🐆🍒 (@temid4yo) reported 12 minutes ago

  @FreedomMobile can you pick up the customer care line omggg

• 
  Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 16 minutes ago

  @FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me

• 
  Stephanie the alchemist (@Stephdalchemist) reported 19 minutes ago

  Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?

• 
  J.S. Karma (@EtInferius) reported 20 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  TDaphneVasquez RMT (@tattookitten) reported 22 minutes ago

  @FreedomMobile I'm actually one of the OGs, been a customer when it first came on the scene as Clearnet, before Wind even.

• 
  Gamer Graham (@GTM618) reported 24 minutes ago

  @FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.

• 
  Taylor (@mysticalsloths) reported 25 minutes ago

  @FreedomMobile Can you guys fix your site? It’s hella slow to make a payment. Also the speed of your network has gotten worse the last few weeks.

• 
  Juliette (@Juliettemvp) reported 28 minutes ago

  @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.