Freedom Mobile

Freedom Mobile Outage Report in Bancroft, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Bancroft, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Bancroft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Bancroft, Ontario 11/26/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MellowCanuck_46 Mellowcanuck (@MellowCanuck_46) reported

    @FreedomMobile ....unlimited but only up to 20 gigs? Your service is snap crackle pop.

  • savouxx savouxx ☁️ (@savouxx) reported

    @freedomsupport But if it doesn’t load the pages the data isn’t unlimited it’s throttled and limited. It’s very clear, unlimited data - but should be working when my data bucket is used up it shouldn’t slow down in speed

  • hayeslee13 hayes 🦔 (@hayeslee13) reported

    @Bell we know the infrastructure is there because @FreedomMobile has service down there...can y'all just think about your customers for a second?! we literally already pay so ******* much for our phone plans because of the telecom monopoly in canada

  • raminbourne Ramin Bourne (@raminbourne) reported

    @peternowak I needed a second line - was told WiFi calling wasn’t supported for prepaid plans! Asked me to switch to Telus. I switched to @FreedomMobile ! On another note, noticed FM service quality has changed a lot - I may even switch my primary line from Telus to FM!

  • MlleCheeatow Tiffany Chee-a-tow (@MlleCheeatow) reported

    The funny thing is I used the data for maps because my friend who is ALSO with @FreedomMobile couldn’t even connect to the roaming network

  • kerehama91 Kerehama (@kerehama91) reported

    I love how as I'm on the phone with @FreedomMobile trying to cancel my account, the phone call drops - shortly after the agent tried to get me to stay. For the last 3 years your network hasn't worked (or improved) where I need it most: work & home.

  • DDeenie Dee Mo (@DDeenie) reported

    @FreedomMobile has provided quite possibly the worst customer service I have ever experienced. They have admitted that their insurance carrier @likewize is not providing the service we thought we were paying for but are unable to provide an acceptable solution.

  • wiederznnnn khalil (@wiederznnnn) reported

    @FreedomMobile So is poor reception

  • HODLSFMV2 Tron M (@HODLSFMV2) reported

    @FreedomMobile Freedom is absolute garbage.

  • Kevin38584481 DeLiRiOuS_xX88Xx (@Kevin38584481) reported

    @freedomsupport I think you guys should look into this problem again ffs.....my wife's phone keeps sending the same texts like 5+ times each.