Freedom Mobile outages and service status in Beaumont, Alberta

Problems in the last 24 hours in Beaumont, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Beaumont, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Javi Medina (@javiermedina15) reported 6 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Laurentian Elite (@EliteLaurentian) reported 7 minutes ago

  @FreedomMobile why isn’t cell service available in the tunnels of the new Eglinton Crosstown LRT in Toronto? All the other carriers seem to offer it

• 
  Al Sadius (@Alsadius) reported 11 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

• 
  J.S. Karma (@EtInferius) reported 11 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Gamer Graham (@GTM618) reported 14 minutes ago

  @FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.

• 
  liyahcove🦋 (@Aliyah71957449) reported 16 minutes ago

  @FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!

• 
  Caitlin (@caitlinnspencer) reported 17 minutes ago

  @FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??

• 
  Silvia C. (@SilviaCai) reported 18 minutes ago

  @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

• 
  the other KC (@iamtheotherkc) reported 20 minutes ago

  Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩

• 
  Nick G (@Nick_Galo) reported 21 minutes ago

  @FreedomMobile Internet is down in Toronto east