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Freedom Mobile

Freedom Mobile Outage Report in Belle River, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Belle River, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Belle River, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Andreza91889103
    Andreza Almeida (@Andreza91889103) reported

    @freedomsupport Thanks for being so quick to answer because I just spent for the fifth time hours trying to fix an issue ! Everytime I need to beg to freedom to listen to my problem as a customer ! Should I go to the TV or other social medias to solve a simple charge on my phone

  • hexagraeme
    Graeme 🟣 (@hexagraeme) reported

    Don't let Rogers and the media gaslight you about there being no cell service on the subway. I frequently post from the subway. Canadians just seem to be in this horrific relationship with the Big 3. @FreedomMobile has always had amazing service on the subway.

  • Jemini___
    🃏 (@Jemini___) reported

    @freedomsupport I just called two of your customers and apparently “all circuits are down” 😭 never heard that one, and it didn’t happen when I called users of any other network. Pretending like your service is working while it’s not is crazy. Catastrophic network for sure.

  • CharlesMicah
    Charles T (@CharlesMicah) reported

    @freedomsupport @meadoval4lyf I'm on the subway today too and finding the same thing! No Freedom service in any downtown Yonge stations or tunnels that normally have coverage.

  • ninetteibanez
    ninetteibanez (@ninetteibanez) reported

    @freedomsupport I am sending you a DM and it keeps on failing. My settings are correct. I need to fix phone's screen damage ($39). Your service request keeps pushing for a replacement device ($129). We have the protection plan.

  • mvgitek
    — elden john 🪽 (@mvgitek) reported

    @freedomsupport Hi! I don’t have cell service at all today. Can you help?

  • Janedoe67856020
    Janedoe (@Janedoe67856020) reported

    @FreedomMobile trying to upgrade my phone online but every time I try, at the last step when the order is submitted it keeps giving me an error. Tried doing it through support too but the agent had the same problem

  • hantar2022
    Raj Joshi (@hantar2022) reported

    @FreedomMobile if all you do is make roaming fees reasonable I would switch to your service. $15/day is ridiculous - roaming in Canada with a phone from India is $1/day.

  • jwhite543515
    jeremy white (@jwhite543515) reported

    @FreedomMobile everyone who purchases insurance protection CANCEL IT NOW. They use a 3rd party to fix it and the 3rd party charges you an insane amount... I canceled my contract with freedom.. shady business

  • VixenEagle
    ***** Eagle (@VixenEagle) reported

    @freedomsupport Is there a problem with the app and website... I'm unable to make any payments.