Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 12/14/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MalaMoragain Mala Moragain Mistress Of Chaos (@MalaMoragain) reported

    @AnthonyLacavera @FreedomMobile I left Rogers after an employee got jiggy with my plan by adding device protection and funnelled 18 phones through the portal without my knowledge. I have been happy with @FreedomMobile so hopefully that will never happen again.

  • HuxBear HuxBear 🇨🇦🏳️‍🌈🐻 (@HuxBear) reported

    Yesterday was one of the worst birthdays on record for me (like, the peak of "lockdown poverty & isolation" depression bad) & I am STILL trying to get my phone working so that I can return the few text messages I received & thank them. @freedomsupport @FreedomMobile

  • StablesValerie Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported

    @AnthonyLacavera @FreedomMobile Service sucks, will your coverage within Calgary improve?

  • HuxBear HuxBear 🇨🇦🏳️‍🌈🐻 (@HuxBear) reported

    @freedomsupport Nevermind -- just fix your damn system please? Telling me to *leave my house* (hint: that's part of the problem) to find a dedicated Freedom kiosk\retailer to buy a top-up card at *that* store is just saying "Find a different store if you don't like that store." 🤦

  • KONRADKASPAREK K. (@KONRADKASPAREK) reported

    @AnthonyLacavera @FreedomMobile I’d like @FreedomMobile to look at my rate and help me out. I’m being overcharged

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport First I was told it would take 24 to 48 hours, then 72 hours, then five days to unlock a #cellphone. Now you’re telling me to try another cell phone provider’s SIM card. All to do the simplest customer service. Can’t wait to hear your 3rd solution. @FreedomMobile @freedomsupport

  • HuxBear HuxBear 🇨🇦🏳️‍🌈🐻 (@HuxBear) reported

    It's ridiculous that I've been trying to top-up my cellphone account so I can, oh...I don't know...USE MY CELLPHONE for 2 days & your system STILL can't process credit cards. Being told "Oh, just go to the store & buy a top-up code. Bye!" is NOT a solution. @freedomsupport

  • traceyannchrist Tracey Christopher (@traceyannchrist) reported

    I've never been so upset and disappointed in a phone service carrier as I am with @FreedomMobile. Within 3 days of signing up for additional lines, I have a bill that's over $300 and now my phone line suspended 😡... This is unacceptable, and poor customer service @FreedomMobile

  • DogeMemer007 🌕🚀Đogcoin To Infinity And Beyonce🚀🌕 (@DogeMemer007) reported

    @AnthonyLacavera @FreedomMobile Prices have gone up in the last few years. Phones are more expensive also. Not sure why data is so much. Can you fix this with plans with flexible data.

  • ALL_CAPS David Hicks (@ALL_CAPS) reported

    @freedomsupport You rocking anything faster than 3G? Last time I tried your service (late 2017) it was like time travelling to 2008.