Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 12/20/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MWiebe9 Mike Wiebe (@MWiebe9) reported

    @FreedomMobile fix your your website!!! Low rent garbage!!!. No i wont dm u. Just fix it!

  • syl20carle Syl Carle (@syl20carle) reported

    @freedomsupport We did and still no resolution. Awful.

  • syl20carle Syl Carle (@syl20carle) reported

    @freedomsupport P.M. Sent to no avail. Absolutely horrible a provider to deal with.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport I wouldn't particularly mind if your online sales channels weren't so ***-backwards, I've spent hours on this now, and the *SOLE* reason I *HAD* to go to a store to get it rigged up is because nobody can tell me a damn thing about when or if or how you get stock!

  • Embuscadomelde1 Saulo (@Embuscadomelde1) reported

    @freedomsupport it has nothing to do with the security procedure. Before telling me they were closing, they asked me what I wanted to do. therefore, they chose the type of service to be provided.

  • TrapTengku Apa Chan (@TrapTengku) reported

    @FreedomMobile I pay money to use this service and they messed up my day because I Missed an important call from my job. My job said they called me 15 time!!! And it still didn’t go though... so mad

  • spladayum Openly Black Leopard Chow For Sale (@spladayum) reported

    @clpolk @freedomsupport Mine's been that way for about a year. @googlefi has no support infrastructure that I can tell, doesn't answer emails, and is basically useless. I'm looking for a new carrier.

  • graavysluut Croc Daddy (@graavysluut) reported

    @freedomsupport I'm literally trying to buy a phone. No change to my account. No change to my contract. I asked if anybody at the company would sell me a phone and I was literally told by customer service that I had to buy it in person or buy it elsewhere. Absurd.

  • LiZi59145674 LiZi (@LiZi59145674) reported

    @freedomsupport @SCommandante I placed 47 calls to this number within the past 24 Hours. Your service sucks.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport And again, I only went to store because online was impossible. I sure as **** didn't want to do in-store! It's the first time, and in light of all of this, waiving the fee does not seem like an unreasonable request. Hell, I got screwed on the $120 promo too! Loyalty be damned!