Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 02/28/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TimiTV4 Timi TV (@TimiTV4) reported

    @vote4robgill @Rogers I knew Rogers compensation would be a joke. The only message those clowns will get will be their wallets getting hit hard. Move to another service, @FreedomMobile has great offers and pricing. From what I read you can take your cell number with you.

  • kentcclark Kent Clark (@kentcclark) reported

    @freedomsupport I'm in Seattle and have purchased a Big Gig USA one time add on. However, I can't seem to connect. By default my phone connected to a 3G T-Mobile network, but can't get calls or messages through. AT&T and T-Mobile LTE networks don't register when I try. Help?

  • sarahkbingler sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • Ru70809621Karen Karen Adams (@Ru70809621Karen) reported

    @RandRsmom @freedomsupport Also curious? I have 5 phones on my account. And have been a customer for almost 9 yrs.

  • Nickbroadbent22 Canadian man123 (@Nickbroadbent22) reported

    @freedomsupport I have no service

  • Flags2J "Unacceptable"JUNO #InformedConsent (@Flags2J) reported

    @FreedomMobile thanks for unlimited data!! i mean I have a limit - but Freedom doesn't cut your data off once you hit your limit- it just slows down a bit ... 👏👏👏

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Has anyone found out why #freedomMobile was down in Gatineau and certain parts of Ontario? Tower/resource sharing thing?? #CRTC

  • IamBadassER _Kudos (@IamBadassER) reported

    @FreedomMobile you are my crutch during this outage 🤌

  • NikkiCamCee1 Nikki Cam Cee (@NikkiCamCee1) reported

    @E_R0z1E @freedomsupport This is exactly the same issue I’m having. Can’t check my usage.

  • npcforster Forster 🌻 (@npcforster) reported

    @sarahkbingler @JulieMDPanneton @FreedomMobile Good news! Rogers has to sell off Freedom Mobile. Bad news: Quebecor has been *approved* to buy it but it seems they use Rogers networks for 4G. There’s no real choice in Canada.