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Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MirandaBinsley
    Miranda Binsley (@MirandaBinsley) reported

    @freedomsupport Sure but I’ll be live tweeting your lackadaisical efforts to fix your own mistake.

  • zigbeebox
    zigbeebox (@zigbeebox) reported

    Just got off the phone from a support supervisor @FreedomMobile. Had a return call to assist in stopping SCAM call, no luck! Will need to seek another provider. I return back to freedom after trying another provider. Mistake on my part!!

  • AldenHuseinovic
    Alden Huseinovic (@AldenHuseinovic) reported

    @Microsoft I cant believe that in 2020 you can ONLY talk/chat with a BOT at Microsoft. You cant reach a human being @microsoftcanada to talk to when you have issues. My hotmail email was hacked via #simswapping and 2 factor authentication by some employee at @FreedomMobile.

  • GarlicMashed
    Garlic Mashed (@GarlicMashed) reported

    @freedomsupport @N49Doug I’ve been having the same issue.

  • KMRMania
    Karim Ragab (@KMRMania) reported

    @FreedomMobile @LGCanada 😳 sums it up.. everytime you think life settle down .. there comes up a new norm that raises the bar..

  • b14e69fab2ce45e
    Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile learned the hard way to not trust your sales staff. They don't offer information or professionalism. If you ask for help after the fact? Answer is, 'this is your problem not ours'. Do not trust Freedom. Ever.

  • Esther46370627
    Esther (@Esther46370627) reported

    @BaDOAN @freedomsupport @BaDOAN so did I only to be turned away as stores are only allowed to deal with issues if the phone does not work. Hopefully you faired better.

  • Mariananague
    la loca de los gatos (@Mariananague) reported

    @FreedomMobile worst service ever

  • AldenHuseinovic
    Alden Huseinovic (@AldenHuseinovic) reported

    @freedomsupport Email password and security changed. Took my awhile to reach them to suspend the number. Damage was already done. Email lost completely after 20 years of using the same email, never got hacked until some Freedom mobile employee compromised my personal info.

  • Jon49071940
    Jon (@Jon49071940) reported

    @freedomsupport Yes it is still down. I am unable to phone as well. Haven't received a response to my message from yesterday yet.