Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 03/21/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rootbrian_ Rootbrian's updates, rational thoughts & opinions (@Rootbrian_) reported

    @HeyimSpike @MobileSyrup @FreedomMobile Fyi, Apple's long-term support gives you 7 years of iOS updates. By that time, iPhone 18 pro/max/ultra*/mini will be ready. *if there is one. Rumors always fail.

  • KingLeaf83 Andrew (@KingLeaf83) reported

    @freedomsupport Yeah, it doesn't sound like you value good customers when you don't offer good customers anything at all for being a good customer. We can say what we want about the big 3 telecom companies, but at least with them the experience improves by being a good customer.

  • serapil_s SerA (@serapil_s) reported

    @freedomsupport @harry33swartz Talk to @reid_360 they helped me when support services wouldn’t help me🥺..

  • sakuragi1984 jason ohashi (@sakuragi1984) reported

    @FreedomMobile stealing money from me! You owe me money. Waited more than 10 weeks now for my refund. Your customer service just keeps telling me the check is in the mail. Terrible excuse. I told them they need to courier my cheque, and they said they can’t. You owe me arrear pmt

  • RobbieFClark Robert Clark (@RobbieFClark) reported

    So i bought and registered a $25 plan with @FreedomMobile in Febuary, they decided to give me a 20$ plan while taking the whole 25$, i can't wait to see what they do with $50 i just loaded onto my account. #freedommobile sucks.

  • RobbieFClark Robert Clark (@RobbieFClark) reported

    This is a reminder that @FreedomMobile takes its customers for granted and steals your money. **** all you ******* suits in the glass tower.

  • Rad6Norin Norin Rad (@Rad6Norin) reported

    @FreedomMobile Customer service staff impersonates a supervisor when you ask for one . Or these retards just hang up when they get caught giving false information

  • MarkKennedyQW Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Having to login to the @FreedomMobile app and have to send a verification every time is ridiculously tedious.

  • topinsn tèmítọ́pẹ́ (@topinsn) reported

    @freedomsupport your network is **** is always disappointing at very important times. Either navigating or otherwise.

  • RahulChakarvar6 Rahul Chakarvarti (@RahulChakarvar6) reported

    @FreedomMobile u guys don’t issue receipts for payment made on prepaid account? Isn’t that a violation of law as every electronic transaction u need to provide your customers with a receipt. Will be suing u in court of law and claim damages for unlawful conduct.