Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 12/26/2025 04:15

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mandysmind Malicious Mandy (@mandysmind) reported

    @freedomsupport We had to go INTO the store to resolve our issues with your company. The phone agent was unhelpful.

  • Malema0071 Malema007 (@Malema0071) reported

    @freedomsupport Your app and website have had major issues for years and the issue hasn't been fixed. You need to develop a new software because the one you have is super slow. If you look on the Play Store reviews, they're mostly negative.

  • Rizza_G Rizza (@Rizza_G) reported

    @FreedomMobile “Why are you sending out specials to your existing customer base if you cannot offer the phone they want!!!” MAKE IT MAKE SENSE!!!!!

  • GamerRBLX12224 Transit_Plays - Transit & Games (@GamerRBLX12224) reported

    The moment when you keep getting Robo calls everyday (claiming to be Service Canada and Canada Borders Service Agency) @freedomsupport please help

  • BoringLisaP boringlisap (@BoringLisaP) reported

    @freedomsupport Another stupid ? I've never switched carriers before. How do I switch to Freedom and port my number and get a new phone on your payment program? Can I do that online?

  • bidisha1104 Bidisha Bhattacharya (@bidisha1104) reported

    @FreedomMobile as bad is your online/phone customer service,I found a excellent service at one of your store at kingsway,Vancouver,executive:Flora,the amount of effort from store she tried to solve this easy thing. 10% of that effort from your backend would have solved the issue

  • wasimazid Wasim Azid (@wasimazid) reported

    @freedomsupport @Randy40575132 That’s true. I have been using Freedom since it was Wind Mobile. No roaming issues at all.

  • Marie1Kate Kate (@Marie1Kate) reported

    I swear despite not being over my data limit. It feels like Freedommobile had throttled my data. Third day it has been slow. Nearly messed up on something important because of it.

  • jinkang5858 Jenny (@jinkang5858) reported

    @freedomsupport I’m getting very frustrated with a simple number porting in experience right now, still no resolution after 8 hours ordeal, been told have to wait 24 hrs to get my cell phone number active, They don’t tell me why!!! Would you be able to help?

  • proxyDep DLamichhane (@proxyDep) reported

    @freedomsupport Goes to partner network right a way after leaving your city area… very less home coverage…. Fed up