Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 03/25/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • batraanmol4293 Anmol Batra (@batraanmol4293) reported

    @FreedomMobile Never ever trust these guys. Charge you for not providing the services. Worst customer care. @CCTS_CPRST Please help

  • MargaretOW Margaret Westaway, MEd (@MargaretOW) reported

    @freedomsupport payment services not working?

  • kingjgotitt 4 (@kingjgotitt) reported

    I pay 127 dollars to talk to no one a month freedom sucks @FreedomMobile

  • kelly_lanktree Kelly Lanktree (@kelly_lanktree) reported

    @freedomsupport I can receive them, but none of the messages I’m sending via sms are going through to recipients on various different networks. Tried restarting and manually selecting the network, neither has worked.

  • dylangrgas Dylan Grgas (@dylangrgas) reported

    @freedomsupport @lilphilanthrop Seems like your service isnt working on the ttc. From st clair to yorkmills.

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    Another day of crappy service from @FreedomMobile .. customer support answer to my no network connectivity... it's not our problem , network is showing fine.. phone was purchased from freedom.. so sad to see how they don't take responsibility. It's never there fault.

  • Wingalpha Morimori 🐯 The Next, Yeet! (@Wingalpha) reported

    @freedomsupport good morning I noticed I havent had signal in some subway stations. Is there mainteinance going on ?

  • TerribleTongue jer (@TerribleTongue) reported

    @freedomsupport Is a joke no customer service 👎👎👎

  • RN_winging_it winging it (@RN_winging_it) reported

    @FreedomMobile My cell phone service is abominable with Freedom. Sometimes doesn't end up on the 'Home' network and no data ever works on 'Away' despite this being in my plan. Who has any suggestions on who I should switch to?

  • rosegoldthakur sahilthakur.eth (@rosegoldthakur) reported

    Just got charged a hefty amount by @FreedomMobile for using my phone within Ontario when I already have a province wide calling included in my plan. Spoke to them on the phone who couldn’t even tell a difference between data and calling. Horrible service in every way! #scammers