Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 11/28/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • therealb0wser The Rev. Jason Mitchell (@therealb0wser) reported

    @FreedomMobile "The terms of service has been amended" What are the amendments made to the terms of service?

  • Satvind70085516 Satvinder Singh (@Satvind70085516) reported

    @freedomsupport Look for the temporary number your company gave me 647-916-7014 . Do you see what you're doing here?? Just same old crap like your customer service dept. Thank you...

  • Chittibaburedd7 Chitti babu reddy (@Chittibaburedd7) reported

    @freedomsupport My iPhone display break bro help me bro

  • nonpartipursuit The Non-Partisan Pursuit (@nonpartipursuit) reported

    @freedomsupport She loses signal and drops calls all the time, in the city, on the 401, even out in the country - recently found out why. She's on the network, not able to roam between towers other than freedoms. Didn't know about different. It's a prepaid plan so I'm not stuck with the service.

  • ciggmar 🕊🎀 (@ciggmar) reported

    Any issues reported with sending/getting texts or making calls? @freedomsupport

  • ciggmar 🕊🎀 (@ciggmar) reported

    Any reported problems with @FreedomMobile?? I HAVE service but no texts or calls are going through..?? Not happy with the price I’m paying.

  • Chittibaburedd7 Chitti babu reddy (@Chittibaburedd7) reported

    @freedomsupport already ask customer service centre, but no use

  • Under_roose Pat Rick (@Under_roose) reported

    @FreedomMobile Bad network hurts 👊🏻

  • Megman17 MegMan (@Megman17) reported

    @freedomsupport Why are your phone service team in Asia? You make your money here in Canada why don't you create jobs in Canada? @JustinTrudeau @fordnation

  • natehoudini n̶a̶t̶e̶h̶o̶u̶d̶i̶n̶i̶ (@natehoudini) reported

    @FreedomMobile y’all customer service sucks in every location im switching to @rogers