Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 11/13/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewAnth0ny &Rew (@AndrewAnth0ny) reported

    @freedomsupport Toronto SMS down. Can recieve, can't send. RCS and other data features unaffected, only SMS.

  • MagaIdentity Michael (@MagaIdentity) reported

    @FreedomMobile Laughable. Only a small amount of data is available for use on the nationwide network for Freedom.

  • MagaIdentity Michael (@MagaIdentity) reported

    @FreedomMobile Laughable. Only a small amount of data is available for use on the nationwide network from Freedom.

  • sexyverna verna santos (@sexyverna) reported

    @FreedomMobile @FreedomMobile this company sucks! I changed my plan last June 2, pay my remaining tab but didn't give the offer of 22gig after you agreed both of the agent. They didn't know what they had in their websites. I found out they just give me 6gig then call again many times.

  • loolbox2 loolbox (@loolbox2) reported

    @FreedomMobile You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it

  • S0jewel Jewel (@S0jewel) reported

    @FreedomMobile If I pay for my service and you freeze my account anyways and now ur asking to pay again....because it hasn't gone through yet are urside. That doesn't make sense #worstserviceever

  • loolbox2 loolbox (@loolbox2) reported

    @freedomsupport You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it.

  • PurpleCrow27 Purple Crow TOHLPC 🦎 (@PurpleCrow27) reported

    @freedomsupport So your people keep calling at a bad time, but we need to talk about the end of my account, maybe more, depending on service. What you got for me? What's better than what I already got as for cost? I asked for email details but your staff ignore me.

  • loolbox2 loolbox (@loolbox2) reported

    @alexa99 FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.

  • mariosalomf Mario (@mariosalomf) reported

    @FreedomMobile has the worse customer service there is on this universe