Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 12/19/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kiana_sao Kiana (@kiana_sao) reported

    @FreedomMobile How can your customer service be this horrible???

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @FreedomMobile your service is terrible in North Battleford, Saskatchewan. Time to switch to another carrier with better coverage!

  • randomaf8273 JoKesOnYoU (@randomaf8273) reported

    @FreedomMobile Please, @FreedomMobile, answer my question so everyone can see what I'm talking about. What data speeds wil I get on your network?

  • JohanKimmers Johan Kim (@JohanKimmers) reported

    @FreedomMobile hey guys is there an issue with the network. Everytime I try and make a call it goes immediately to call ended and cuts.

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @freedomsupport I couldnt dm you bc your network coverage sucks!!!!!!

  • akshitraheja AKSHIT RAHEJA (@akshitraheja) reported

    @freedomsupport How much time will it take to fix. Any ETA for that?

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @freedomsupport Your network reliability is terrible. I have raised concerns with reliability even in Calgary and you do nothing to fix your issues. Let’s keep this issue public. Yes we have saved money but we cannot receive or place calls and texts reliably when we travel. Time to go.

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    @freedomsupport Even. Better. And I might even be able to get a signal it looks like!

  • 0Teacherbot2 TeacherBot2.0 (@0Teacherbot2) reported

    @freedomsupport I was actually referring to Apple. I have no issue with Freedom Mobile Care at all. The irony of experiencing "freedom" by purchasing Apple products was my point.

  • luv_sharmz Sharmin (@luv_sharmz) reported

    @FreedomMobile rep at Marlborough mall in Calgary was not helpful to us at al. We just needed a pre paid account and transfer the number. They right away refused to help. You just lost a good customer!