Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 11/27/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sakuragi1984 jason ohashi (@sakuragi1984) reported

    @FreedomMobile stealing money from me! You owe me money. Waited more than 10 weeks now for my refund. Your customer service just keeps telling me the check is in the mail. Terrible excuse. I told them they need to courier my cheque, and they said they can’t. You owe me arrear pmt

  • RahulChakarvar6 Rahul Chakarvarti (@RahulChakarvar6) reported

    @FreedomMobile u guys don’t issue receipts for payment made on prepaid account? Isn’t that a violation of law as every electronic transaction u need to provide your customers with a receipt. Will be suing u in court of law and claim damages for unlawful conduct.

  • miketgould Mike Gould (@miketgould) reported

    @marlonrando2 @FreedomMobile Lol I've been with them for six years. No issues at all. Just want them to stick a tower in Okotoks, where I work.

  • rhubarbcakes Ruby (@rhubarbcakes) reported

    Hey @FreedomMobile your customer service do be trash tho

  • topinsn tèmítọ́pẹ́ (@topinsn) reported

    @freedomsupport your network is **** is always disappointing at very important times. Either navigating or otherwise.

  • harry33swartz harrylarry swartz (@harry33swartz) reported

    @freedomsupport think i found the problem ... i didnt verify my phone number with twitter so you need to follow me so i can DM you... you can unfollow me after the convo if you wish

  • jerry_reddigan jerry reddigan (@jerry_reddigan) reported

    @miketgould @FreedomMobile You must have poor credit.

  • realkamalia Ahmad (@realkamalia) reported

    @freedomsupport Hii I've your one year plan which about 90$ per year now I'm in Saskatchewan Regina I want to ask if your service is only 1-2 province how I could use this sim card I didn't think about it before now I don't have coverage on that sim card

  • nairpoornima Poornima (@nairpoornima) reported

    Is @FreedomMobile down or just me? #toronto #freedommobile

  • yessfac1 Judith McLaughlin (@yessfac1) reported

    @FreedomMobile @freedomsupport need some help here