Freedom Mobile outages and service status in Black Diamond, Alberta

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@Silverxx27) reported 4 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  Andrew Brlic (@AndrewBrlic) reported 14 minutes ago

  @FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat

• 
  Spike (@HeyimSpike) reported 17 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  Honey (@hsemitha) reported 17 minutes ago

  @FreedomMobile Worst support system ever. You will never get response or support

• 
  YTPeasantVision (@YTPeasantVision) reported 22 minutes ago

  Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!

• 
  Scott C (@scottacalvert) reported 23 minutes ago

  @FreedomMobile find out it was an issue on your end. 5 lines not working all day, can't get a hold of anyone until 6pm. Asked what is going to be done about 5 ppl not being able to work all day. Responses was nothing.

• 
  bikku (@bikku88) reported 23 minutes ago

  @FreedomMobile hello anyone out there as I have to change the service

• 
  J.S. Karma (@EtInferius) reported 24 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Gamer Graham (@GTM618) reported 25 minutes ago

  @FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.

• 
  Taylor (@mysticalsloths) reported 25 minutes ago

  @FreedomMobile Can you guys fix your site? It’s hella slow to make a payment. Also the speed of your network has gotten worse the last few weeks.