Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 12/20/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • nonpartipursuit The Non-Partisan Pursuit (@nonpartipursuit) reported

    @freedomsupport At 40$/mth I pay for my teen's phone, I'd expect her to have calling coverage nearly everywhere, even if data wasn't available. Was not told about network vs nationwide when I signed up. Just about the great deal... which is only great if she can call me in case of emergency.

  • nonpartipursuit The Non-Partisan Pursuit (@nonpartipursuit) reported

    @FreedomMobile Your network is garbage!

  • nonpartipursuit The Non-Partisan Pursuit (@nonpartipursuit) reported

    @freedomsupport Hers is on the "home" network as opposed to having access to "away" network. I didn't know if have to pay for a different/additional package for her to have mostly unencumbered service. Thanks for the reply.

  • Megman17 MegMan (@Megman17) reported

    @FreedomMobile very bad company to deal with.

  • ashish_sharma39 Ashish Sharma (@ashish_sharma39) reported

    @freedomsupport i am not able to set up Auto pay in about 50-60 attempts and i read on many threads that it is an ongoing issue with you for last many months , please help and you provide 5 dollars discount on the monthly bill and that is why I opted for the plan. Pls fix asap.

  • PHANUTANGQR 21+ ☾ WANDERLUST ☾ (@PHANUTANGQR) reported

    Thanks, @freedomsupport I know you always give me good service, finished product, I just think telecommunications is one of the least over-sighted industries. You guys need the government researching better programs to help people pay their bills and how to care for cell phones

  • smallfry000 natalie🤓 (@smallfry000) reported

    @FreedomMobile Okay let’s be clear. It’s unlimited slow as molasses data once you reach 2G or something…

  • CrashleyW Ashley Wiebe (@CrashleyW) reported

    In a Mexican standoff over the cell phone credit increase thing. @FreedomMobile says it's a creditor problem, bank says it's an @Equifax issue, they say there is no issue & says I should talk to the phone people. Someone has to know the answer to this! It's exhausting.

  • Rolski_ Roland ↟ (@Rolski_) reported

    @FreedomMobile No service when you really need it hurts even more. So if you travel outside your home, good luck.

  • geturbawtyfat FCK OFF POPCAAN (@geturbawtyfat) reported

    @FreedomMobile is the worst phone company