Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 11/20/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile @FreedomMobile has the worst service

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile @FreedomMobile is the worst. Monthly payment for zero service and worst customer service in the industry, by a mile.

  • CanIFish1 Can I Fish (@CanIFish1) reported

    @freedomsupport Hi my wife is having issues with her phone. Her own phone constantly calls her and dozens of unknown callers call her all day

  • sikntrd15 Billy (@sikntrd15) reported

    @freedomsupport @imeldamata I cant believe how absolutely crap this company is. Practically zero phone service and no willingness to help

  • CraigDax25 Craig Dax 🇨🇦 (@CraigDax25) reported

    @freedomsupport Nope, I am done with you guys. I went to freedom cause I thought it would be cheaper but it’s not. Instead I am paying the same amount as I was with Bell and Rogers and I’m getting worse service.

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @freedomsupport @kzarash Your network is non existent, keep looking

  • RallyMD Chris Topher (@RallyMD) reported

    Does anyone else find that the @FreedomMobile page is utter garbage and won't ever load properly? I find it terribly annoying. Trying to look at their phones and what not but even when I log in with the app it refuses to load.

  • JohnathanOnland Johnathan Onland (@JohnathanOnland) reported

    @FreedomMobile No 5G and LTE doesn't work in my hotel. I can't get a dedicated internet connection here because they ripped it out and you stopped selling hotspot modems anyway. Only choice is to crack wifi because you can't get prepaid unlimited data with cash anymore. Way to lock out the poor

  • Ougasam 𝕊𝕒𝕞𝕦𝕖𝕝 𝕆𝕦𝕘𝕒 (@Ougasam) reported

    @freedomsupport @manisukhi I have been trying to upgrade or buy iPhone 24 pro max but the system says my line is not eligible. My calls went to some clueless agent in call centre in India. Text messages at answered by BOTS. Once a customer @freedommobile doesn't care.

  • Albenoz Albeno (@Albenoz) reported

    @FreedomMobile @FreedomMobile why don’t you have network in Montreal?