Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 02/19/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Dafkagirl 🍁🤷‍♀️🤔🙄🤣🤦‍♀️ (@Dafkagirl) reported

    @freedomsupport My network is down. Is there something wrong?

  • angelaonuora Angela Onuora (@angelaonuora) reported

    @freedomsupport There’s no message in my DM’s from you. Anyway, Tishar (I hope I spelled his name correctly) from customer care has resolved the issue. He is the sort of personality you want dealing with customers. No customer deserves the manager I spoke to this afternoon. A nightmare.

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • Marie1Kate Kate (@Marie1Kate) reported

    @freedomsupport Sorry dms are for whatever reason not working for me. Thanks, but I guess it will have to wait.

  • ProducedByAMPZ A.M.P.Z (@ProducedByAMPZ) reported

    @freedomsupport First yall over bill , and ur phone representative admitted to that , and i tried to pay my phone bill and i used to the correct password and because ur **** **** systems dont work im locked out my account, so **** u

  • pradeepjain_nyc Pradeep Jain (@pradeepjain_nyc) reported

    You’ve got some galls @FreedomMobile asking if i’ll recommend you even after you suspended my service for 7 days bcoz ur systems didn’t update and your CSR and IT teams couldn’t find any reason why my account is suspended tkt # 00354xx8 I am in a mood for tons of expletives rn 😡

  • darrellito D (@darrellito) reported

    @freedomsupport counting the days till I can switch networks. nothing works. $100 plan-$$$ AF phone was the only one available when covid started.. doesn't even have unlimited data. was worth it when I paid $50 but this SUCKS

  • scampi01_gmail benche (@scampi01_gmail) reported

    @FreedomMobile The chat is not working today.

  • angelaonuora Angela Onuora (@angelaonuora) reported

    After escalating a billing issue I just spoke to a so-called manager from @freedomsupport @FreedomMobile who was so dismissive and rude. This cannot be the best customer care or highest level of escalation you have to offer.

  • Jemini___ 🃏 (@Jemini___) reported

    @freedomsupport @AnthonyLacavera Please help me understand how my consumer rights are respected in this matter