Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 12/10/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Winner2681 winner2681 (@Winner2681) reported

    @FreedomMobile Hello, I turned roaming on and came to India but it is not working here. Please help ASAP. I need urgent help

  • Rajneet51151863 Rajneet (@Rajneet51151863) reported

    @freedomsupport trying to reach out you guys since morning and no luck.Never seen such bad support. Phone wont connect ,no one reply on chat,there is no information online why there is delay in response.Not only i was frustated with the network coverage and data speed now this.

  • TiffanyKShim Tiffany Shim (@TiffanyKShim) reported

    Is the @FreedomMobile network down, or is it my phone finally giving up me? (Hoping it's not my phone...)

  • strivem Strive M. (@strivem) reported

    @FreedomMobile Your site is not working for new customers when your cart is ready and you want to checkout.

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile @FreedomMobile is the worst. Monthly payment for zero service and worst customer service in the industry, by a mile.

  • Sinead09487728 Sinead (@Sinead09487728) reported

    @FreedomMobile what time can I contact someone over the phone? I'm trying to call since 9am and once I'm through to speaking to an agent, they hang up!

  • kjdaun1 kjdaun (@kjdaun1) reported

    @freedomsupport is there an outage in Kitchener Waterloo?

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile New iphone with zero service!!! @FreedomMobile is the worst.

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @freedomsupport @kzarash Your network is non existent, keep looking

  • Melie_C22 Melissa C (@Melie_C22) reported

    Switched from @FreedomMobile to @koodo because freedom doesn't have service in small towns and was cheaper at koodo for more data, just to realize I barely have service in Peterborough which seems to be a pretty big city 🤨 one bar and finicky data is pretty ******.