Freedom Mobile

Freedom Mobile Outage Report in Black Diamond, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Black Diamond, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Black Diamond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Black Diamond, Alberta 12/08/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • PabloMorcz Pablo (@PabloMorcz) reported

    I bought a SIM card with @PublicMobile online and it never arrived. Do you recommend @FreedomMobile instead?

  • nicoruiztorres Nicolas RuizTorres (@nicoruiztorres) reported

    @freedomsupport So I checked my account and it shows I have only used 3%. Very confusing. Please help!

  • ManpreetSikand Manpreet Sikand (@ManpreetSikand) reported

    @freedomsupport you guys are at it again, I just received my cell phone bill and was charged for roaming for the same day when I subscribed to roaming ads on, just called your customer service was told that charges happens 10 mins prior to subscribing to add on

  • jovenyalogata K 🎀 (@jovenyalogata) reported

    @FreedomMobile I really have been needing help for days to have a receipt of my deposits to show them at work, can you help me?

  • TrishaHarriso20 Sassy 💉 💉 💉 💉🌈 🌈 (@TrishaHarriso20) reported

    @FreedomMobile I have 1 gig high speed on Mt cell phone and 10 gig regular. I've used 1.17g of regular bit am having problems with my data. Why would this be happening?

  • okaygj_ Okaygj (@okaygj_) reported from Vancouver, British Columbia

    @freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?

  • DjDriftHWSS Yuh Mudda's Doubles Man (@DjDriftHWSS) reported

    @Lulu25234855 @FreedomMobile I'm in Brampton and I'm having the same problem

  • TameesiaMusic Tameesia (@TameesiaMusic) reported

    @FreedomMobile passing the buck and saying it’s a manufacturer problem now bc I didn’t pay for warranty on my phones. I’ve NEVER had a phone STOP charging within less than a year of having the phone. There’s no water damage to either phone and no other charger used

  • sidhu_aw mandeep sidhu (@sidhu_aw) reported

    @freedomsupport How about give a signal no range here in Brampton from 30 minutes

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport so when is freedom going to actually be providing 5G cell service to customers since you been selling 5G phones for many years now? Not to mention your coverage for reception is horrendous! $60 for 15Gb LTE data, ripping me off have offers for $60 for 20/25gb data