Freedom Mobile

Freedom Mobile Outage Report in Boucherville, Montérégie, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Boucherville, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Boucherville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Boucherville, Montérégie, Québec 02/23/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rootcauseteam What's The Real Cause? (@rootcauseteam) reported

    @freedomsupport I have nationwide, but not freedom here. Tower penetration doesn't seem to be an issue

  • miken32 𝙈𝙞𝙘𝙝𝙖𝙚𝙡 𝙉𝙚𝙬𝙩𝙤𝙣 (@miken32) reported

    @freedomsupport I just upgraded my kid's plan to Freedom 2GB online. Site said that "new and existing customers" get bonus data, but the fine print says it doesn't apply if I change plans online? Seems kind of dumb, can we fix that so he gets the bonus data?

  • Muhamme13382073 Muhammed Siraj U M (@Muhamme13382073) reported

    @FreedomMobile I have been on queue for last 3 hours in whatsapp and none of your team joined me on chat. Very poor customer service. I tried to contact using phone call, but no one receiving call

  • flinner30 Matt Flindell (@flinner30) reported

    Hey @FreedomMobile how about you take some of your marketing budget and hire more support staff? You guys are just awful and I regret switching from @TELUS.

  • Dido8Rd david rd (@Dido8Rd) reported

    @FreedomMobile Horrible client care.

  • Thebusmany69 Max Power (@Thebusmany69) reported

    @stranger_Marina @TTChelps @freedomsupport TTCs job is to move people. Not get you cell phone service. Jeeezzzzz

  • sungmanitu63 @sungmanitu63 (@sungmanitu63) reported

    @freedomsupport I am done with you. I will honour my contacts on both phones but when it's done I will never use your services or failed phones again ! Never again (.)

  • MariahBumstead MariahBumstead (@MariahBumstead) reported

    @freedomsupport Unable to get on network and make calls.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @emd20000 @FreedomMobile If your own home will NOT allow signal inside, turn on Wi-Fi, setup and turn on WI-FI CALLING. Because the carrier cannot "fix" that kind of problem.

  • ganjaginga S (@ganjaginga) reported

    @FreedomMobile why am i paying $80+ for 5G when your service has been trash for the last two weeks