Freedom Mobile

Freedom Mobile Outage Report in Campbell River, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Campbell River, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Campbell River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Campbell River, British Columbia 11/21/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Sinead09487728 Sinead (@Sinead09487728) reported

    @FreedomMobile I ordered two phones. One was free, one I paid for. The free one arrived and the one I paid for never arrived. Money taken from my account. CX service told me phone is no longer in stock and I cant change to a phone that is in stock? 'To just wait it out' the worst!!

  • sungmanitu2020 SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

  • karimacatherine Karima-Catherine (@karimacatherine) reported

    @FreedomMobile I cancel my account. I receive my last bill. want to pay it and I am told I can’t because they can’t because the “agent” can’t find my account and I now receive a Credit warnings. 😳

  • Can8dianmade 1smoke2much (@Can8dianmade) reported

    @CRTCeng Why is it legal for me to Purchase a New smart Phone have incoming calls from some country billing my phone bill & YES @FreedomMobile is taking the money from me over this BOGUS **** @crtceng i wanna get a lawyer & i am calling someone from CRTC into court for some info

  • fatihce23 AGA (@fatihce23) reported

    @whoisbrar @FreedomMobile Very sorrowful and unfortunate. As a customer I will fight @FreedomMobile in every platform

  • fatihce23 AGA (@fatihce23) reported

    @freedomsupport Hey guys don’t think they are sending those tweets to solve the problem, when you write them always same stereotype answers.. don’t loose your time by writing to them.. keep away from freedom for peace of your mind

  • Crackmacs cm (@Crackmacs) reported

    @Gayosaurus @FreedomMobile It's so tempting. My only concern has been leaving the city. I don't do it often, but when I do, I really really really enjoy having service. Especially when camping and stuff.

  • mzfeatherstone Larissa (@mzfeatherstone) reported

    @freedomsupport Yes, thank you. Unfortunately, I was quite dismayed by how disinterested the customer service rep and Supervisor were at actually talking me through any of the available offers. 😔 I can appreciate the level of exhaustion and stress we’re all feeling. I will look elsewhere. Thx!

  • BryanPassifiume 𝘽𝙧𝙮𝙖𝙣 𝙋𝙖𝙨𝙨𝙞𝙛𝙞𝙪𝙢𝙚 (@BryanPassifiume) reported

    Ridiculous. My wife had bad experience with her previous mobile provider, so I recommended @FreedomMobile. She signed up Friday — number wasn't ported until today, and now they've 'lost' her payment. Waited on hold for 1 hr. for a top up code that didn't work. Ugh.

  • chaudetfroid Je suis (@chaudetfroid) reported

    @docpickles @FreedomMobile It did this to me months ago. It took 3 payments out if my bank, an still didn't give me my "time". Check your bank to make sure it didn't happen to you. Surely a inconvenience but I now have to go in to get my top-up bcuz they refuse to fix their broken system.