Freedom Mobile

Freedom Mobile Outage Report in Campbell River, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Campbell River, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Campbell River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Campbell River, British Columbia 11/23/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tomsinneverland Tomm🇨🇦Toronto (@tomsinneverland) reported

    I have internet connection problem with freedom mobile. #freedommobile it's so frustrating

  • CitizenYan Brandon Yan 甄念本 (@CitizenYan) reported

    @Climate_Pete @FreedomMobile I really like Virgin (aka Bell). Never had an issue with service and I get a ton of free things? They often send out 2 for 1 tickets to the movies etc.

  • JimmyKane25 James Kane (@JimmyKane25) reported

    @FreedomMobile Service completely down today in Mississauga...

  • MsMo0881 Ms. Mo (@MsMo0881) reported

    @freedomsupport @TheRealMrMic Is there a reason why my daughter's service was suspended after we put a top up credit on back on February 26? I spoke to one of your reps this morning who was not only rude but also unhelpful

  • Tooq _b (@Tooq) reported

    @freedomsupport Sure. This will be the fourth time I've called in for this issue. My time has no value.

  • Rubyhav Ruby (@Rubyhav) reported

    @FreedomMobile terrible customer service and my credit card was charged even though services were not provided. Now apparently it takes 48 hrs to activate my phone #notacceptable

  • Tooq _b (@Tooq) reported

    @freedomsupport Hi folks - We're well into week three of the Error 38 issue, Was confirmed my number was mistakenly flagged as spam by a rep a week ago but still no resolution. No texts makes my phone pretty much worthless. 1/

  • Rubyhav Ruby (@Rubyhav) reported

    @freedomsupport Well after speaking to 5 different people I was told nothing we can do. In a very rude manner actually. Can send the screen shot of it if you prefer.

  • Tooq _b (@Tooq) reported

    @freedomsupport It's been over three weeks. How long does it take someone to open a database table, uncheck a box, and press save? @Bell how long would it take you to unblock a customer's text messaging if flagged by accident?

  • justinbeaudoin Justin Beaudoin, M.B.A. (@justinbeaudoin) reported

    @FreedomMobile You created a graphic that shows what it’s like to talk to Freedom Mobile customer service