Freedom Mobile

Freedom Mobile Outage Report in Campbell River, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Campbell River, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Campbell River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Campbell River, British Columbia 12/12/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JanCarloPonce Jan Carlo Ponce (@JanCarloPonce) reported

    @freedomsupport I tried to do with your employees at the branch where I purchased my plan and they only took my information, to "comment it to the manager and for him to call me", he never called me, that was two weeks ago

  • RealMutapapa Mutapapa (@RealMutapapa) reported

    @freedomsupport I need help with a new sim card. I have tried over 20 times and no matter whatever device it is, it keeps saying an error "Invalid SIM number" I am trying to setup a new number. I tried calling and they said go try again. Its not working!

  • potdarsagar1234 Sagar potdar (@potdarsagar1234) reported

    @TomSweetwater @freedomsupport Hello, I am also facing issue, not getting network coverage on new sim. Please help.

  • wasaleh walid (@wasaleh) reported

    @FreedomMobile very bad experience with your support team. being a customer for 12 years ! and was not just treated badly, the agent insisted that i am not authorized on my own account ! and without my consent locked me out !

  • JordanJonahOF Jordan Jonah (@JordanJonahOF) reported

    I've now been disconnected FOUR TIMES on The @FreedomMobile website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. Total disregard for new customers

  • EdmondYoong Edmond (@EdmondYoong) reported

    @freedomsupport Very frustrating that you wouldn’t be able to offer anything at all, even to meet me part way, for a loyalty customer who wants to stay with Freedom but you make it difficult. Perhaps you could reconsider please?

  • JonTornada Jon Tornada (@JonTornada) reported

    @freedomsupport This is a huge issue that definitely needs the CEOs attention. I don't exaggerate. The company is paying people to create basic orders when these orders could be done in two minutes. Huge waste of time and money!

  • TomSweetwater Tomorrow Sweetwater (@TomSweetwater) reported

    @freedomsupport I went back to the store, a defective sim chip,that's like a psi chimp but not, anyhoo, I'm glad there are still good, live customer service humanoids out there and @freedomsupport has one in the house. Live, Love and stay WILD my friends

  • ArturLangu Artur Langu (@ArturLangu) reported

    @FreedomMobile customer service hangs up the phone while asking for support.

  • shanavret ❄️ (@shanavret) reported

    .@freedomsupport hi is it possible to set up my account on Twitter? I’ve had a freedom bill for like 2 months but was never told to set up a pin/account. A bill auto payment didn’t go through but I’d like to process it again