Freedom Mobile outages and service status in Cannington, Ontario

Problems in the last 24 hours in Cannington, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cannington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith (@Keithito) reported 7 minutes ago

  @FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone

• 
  Yvonne Kushe (@kushemusic) reported 7 minutes ago

  @FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.

• 
  SP (@patelsrbh) reported 10 minutes ago

  @FreedomMobile what's the secret password to get my data working again, or are we just pretending it’s 2005? Month+ w/o service is a bold strategy for a telecom company. Your tech support is officially stuck on loop & my patience has left the network. #FreedomMobile #TechSupport

• 
  Business Analysis Coach CBAP® 🇨🇦🇳🇬 (@MissPragmatic) reported 12 minutes ago

  Hello @FreedomMobile I bought an IPhone XS Max from you as a customer and have since paid off the phone however the phone is till locked to freedom mobile after all these years. I have visited your service center and called tech support countless times.

• 
  Javi Medina (@javiermedina15) reported 13 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Danica. (@DanicaDavid_) reported 18 minutes ago

  @FreedomMobile got scammed for the annual plan. Been paying my dad’s phone every year and they charged me for a plan that they never provided. Instead they gave me the lower plan but charged me for the higher tier plan. Now I’m stuck with useless agent refusing to pay that back

• 
  HolyShit (@SuperNovaLRD) reported 21 minutes ago

  As a long-time Canadian customer, I'm concerned about Bill C-22 and how it might impact my data privacy. 🇨🇦 I’m eager to hear what steps @FreedomMobile plans to take to protect its customers, especially as other companies are speaking out. 🙏🔒

• 
  Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 23 minutes ago

  @FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me

• 
  Emmanuel (@cozmopoll) reported 23 minutes ago

  @FreedomMobile instead of begging people to join your network improve your bloody reception in #Toronto west end #horrible

• 
  Joe bala (@joebalacan) reported 25 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile