Freedom Mobile

Freedom Mobile Outage Report in Chatham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Chatham, Ontario 01/21/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • digitalhomeca Digital Home Canada (@digitalhomeca) reported

    Warning. My daughter was scammed into typing #2030 on her cell phone and was charged $4.99 by @FreedomMobile. This scam has been ripping Canadians for over 8 years because @Bell Rogers & Telus continue to make money everytime. Sad but true. Solution: DON't use shortcodes at all

  • owolve NISARG ADHVARYU (@owolve) reported

    @freedomsupport you guys should get the award for the worst customer service by any provider .Waiting for a call back from a “supervisor” since 24 hours no reply yet.Issue still not resolved

  • owolve NISARG ADHVARYU (@owolve) reported

    @FreedomMobile you guys should get the award for the worst customer service by any provider .Waiting for a call back from a “supervisor” since 24 hours no reply yet.Issue still not resolved

  • sweetangel1936 Sandra (@sweetangel1936) reported

    @FreedomMobile DO NOT use Freedom Mobile been dealing with phone with them regarding issues since December and nothing has been done, NOT IMPRESSED

  • Deancandoit its up to me (@Deancandoit) reported

    @FreedomMobile hi just read your article on blacklisted phones. My phone is blacklisted, but it works on Vodafone here in the UK but doesn’t any other network. EE told me it’s blacklisted. So how can it work on 1 network and no others. Thanks

  • IsaiahTrickey Isaiah S. Trickey (@IsaiahTrickey) reported

    @freedomsupport Another horrible experience with freedom customer service and managers. I added a new line and phone with tab to my account in Jan. Was promised $20 a month in credits, they were not added to my bill. After numerous calls weeks w/ no followup, still $5 short #SMFH

  • tracieannv Splashyygirl (@tracieannv) reported

    @FreedomMobile hey freedom, asking for a friend, why does it make more sense to have more customer reps in your store than customers? Watching customers look in and walk away.....

  • followTrinity Trinity Daniels (@followTrinity) reported

    Don't get @FreedomMobile. When your 10gbs are done, they slow down the internet way too much. I can't load basic pages, or any social media apps. Very sad. Anybody know of a real unlimited data company? Even if they do reduce speed, as long it isn't as much as @freedomsupport

  • MD_Pineau Myles Pineau (@MD_Pineau) reported

    Hey @FreedomMobile your team is totally dropping the ball and making up dates and $ amounts. I've never seen my wife as angry as she is right now with your customer service. We canceled our account 7 months ago and charging us but they can't tell us why or send us a bill.

  • iam_prophett Prophett (@iam_prophett) reported

    @FreedomMobile I am utterly disappointed and disgusted with your customer service. #freedommobile