Freedom Mobile outages and service status in Chatham, Ontario

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chatham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David bristow (@Davidbr14133727) reported 3 minutes ago

  @FreedomMobile I'm having connectivity issues with my Motorola e15

• 
  Ryan John White. (@RyanCanadian) reported 5 minutes ago

  @FreedomMobile Went to Fido they took the time to explain everything, found the right provider for me, out of 3 carriers & went with Rogers, didn't need auto pay, got 100gb of data, better service, & walked out the store with a brand new Pixel 10 with no cost up front. That's how you do it.

• 
  Emmanuel (@cozmopoll) reported 6 minutes ago

  @FreedomMobile instead of begging people to join your network improve your bloody reception in #Toronto west end #horrible

• 
  Jules 🦋 (@juliewarman) reported 7 minutes ago

  @FreedomMobile I have to say I went to upgrade my phone at your South Surrey BC location on the weekend and it smelled so terrible in there I couldn’t even stay in the store and had to leave. I don’t know if it was a customer or an employee, but the smell was absolutely atrocious.

• 
  J.S. Karma (@EtInferius) reported 7 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Taylor (@mysticalsloths) reported 7 minutes ago

  @FreedomMobile Can you guys fix your site? It’s hella slow to make a payment. Also the speed of your network has gotten worse the last few weeks.

• 
  manish midha (@midha_manish) reported 7 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Rob Steffler (@RobSteffle) reported 11 minutes ago

  @FreedomMobile can you refer me to a mobile company that offers customer service please

• 
  Andrew Brlic (@AndrewBrlic) reported 14 minutes ago

  @FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat

• 
  manjunath anand (@ManjunathAnand) reported 17 minutes ago

  @FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.