Freedom Mobile Outage Report in Chatham, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (68%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Abdiel Camargo (@abdielcamargot) reported 40 seconds ago

  @freedomsupport From June 2020 I’m not living in Canada. I have called several times to cancel my plan. And you still discount money from my credit card. I need help.

• Lina (@MissHalti) reported a minute ago

  @FreedomMobile is the actual the worst mobile provider of all time. I been try leave them and transfer my phone to another provider. They not even let me do that it’s been 24 hour I just want my # back. #givemyshitback

• Marisa (@Marisa98974297) reported 2 minutes ago

  @FreedomMobile I LOVE having to call 7 times in the past month as my card keeps getting charged unlawfully and the response I get is “we may call you back in a week, we may not - no guarantee” LOL at your customer service.

• Dupaths (@TheRealDupaths) reported 3 minutes ago

  @FreedomMobile Why is my signal not working all of a sudden in Brantford?, has been working for months no problem and then all of a sudden nothing.

• PK 🏆🎮 (@HeyYouGame) reported 4 minutes ago

  @freedomsupport is phone service currently down? I can’t phone or receive calls.

• Tossable Digits (@TossableDigits) reported 7 minutes ago

  Hi @FreedomMobile our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.

• Shehryar Kharadi (@shehryarkharadi) reported 10 minutes ago

  @freedomsupport Anyway to urgently contact, the normal contact centers are closed and i need urgent support. My number has been ported to a wrong number.

• Londonont lowincome (@Karen28427210) reported 10 minutes ago

  @freedomsupport hi im London Ontario is there any issues in the area my service is not working good slow?

• Tossable Digits (@TossableDigits) reported 11 minutes ago

  @freedomsupport Maybe a training error? The Customer clearly received the SMS while in another country. They replied YES but FM did not get it. They called but the 2nd Port Out request was rejected. They chatted but still, no luck. I hope you can resolve it. DM us for the phone number.

• Tossable Digits (@TossableDigits) reported 15 minutes ago

  @freedomsupport They have. "SC" told our customer that Freedom Mobile "cannot authorize it via our end." The customer is outside of Canada. They can receive the Port Out SMS message, but cannot reply because you use a Canada-only Short Code to send it. They cannot call 877-946-3184 it is CA-only