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Freedom Mobile

Freedom Mobile Outage Report in Chatham, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chatham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • fatihce23
    AGA (@fatihce23) reported

    @FreedomMobile Terrible brand with terrible service.. Keep away for peace of mind.

  • WanderingRy
    Ryssa (@WanderingRy) reported

    ok i have my phone back after a month of not having it. so just so we are all aware @FreedomMobile sucks. my phone was gone for repairs from NOVEMBER 9th to DECEMBER 4th. My bill is $117/mo and I asked them if they could credit me for the month since i didn’t have my phone

  • MochaRemedy
    MochaRemedy (@MochaRemedy) reported

    @FreedomMobile employees refuses to help me! I have a cheque from 2017 for MONEY OWED TO ME that I can't use.

  • gibblegut
    Aaron (@gibblegut) reported

    @freedomsupport Just think people need to be informed of how bad the service is and to double check what agents tell them as they will knowingly lie to you

  • WanderingRy
    Ryssa (@WanderingRy) reported

    not to mention most of their staff are so rude. I imagine it’s from having the public treat you like **** all the time but honestly the insurance company they’re with were so much more understanding and empathetic than any of the @FreedomMobile staff I spoke to. I think out of

  • fatihce23
    AGA (@fatihce23) reported

    @freedomsupport Your this copy paste messages are not solving problem.

  • stevenbottoni
    Steven Bottoni (@stevenbottoni) reported

    @freedomsupport I’ve been online shopping for a decade plus, done a ton of returns, and never have had to go back to the local shipping company to get a return label.

  • ArcticEidolon
    Jimbob Jones (@ArcticEidolon) reported

    @FreedomMobile I gotta say, your upgrades policy in regard to grandfathered plans is really lacklustre. It means nothing more than a penalty against customers who by definition have been around for quite some time. Is their business not worth retaining? There's a fix...

  • puneetpandher1
    Puneet Pandher (@puneetpandher1) reported

    @FreedomMobile GARBAGE DONT EVER USE FREEDOM, HAD REALLY BAD EXPERIENCE WITH THEIR SERVICE AND NETWORK. STAY AWAY FROM FREEDOM. NOT WORTH PAYING

  • fatihce23
    AGA (@fatihce23) reported

    @freedomsupport You never helped.. at least 5 time I spoke to you and including your loyalty department.. you are only waste of time...