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Freedom Mobile

Freedom Mobile Outage Report in Chatham, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chatham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveSfmg54
    Just Dave 🇨🇦 (@DaveSfmg54) reported

    @freedomsupport Hi freedom support! I put my old sim card in my new phone from you guys and now it's asking for a qr code, I never got one as they said it would just work

  • gobinathm
    {{ Gobinath.Mallaiyan }} (@gobinathm) reported

    but they keep telling we will report to a higher team and then they terminate the conversation (Basically escape). Kudos to @FreedomMobile your loyalty team managed to make me think of Moving to other network like bell / telus

  • Matt_Jones777
    Matt Jones (@Matt_Jones777) reported

    Hey @FreedomMobile you’ve called me every two hours. You never leave a voicemail, and my bills been paid on time. So I call the number back, and every person I talk to has no clue why you’d be calling me. This is starting to feel like harassment, what do you want???

  • donwdeer
    Donald W. Deer (@donwdeer) reported

    @FreedomMobile Apple expensive garbage!

  • The_Afsar
    Afsar (@The_Afsar) reported

    @freedomsupport That's false advertising. As a customer, I feel violated, and this is a safety issue as I can't make any calls 99% of the time / or use the internet from the place I am living in for the last four months. I am sending you a DM and I hope you solve my issues ASAP

  • crtlayse
    ayse karacan (@crtlayse) reported

    @freedomsupport my data is down . Whats going on with the server ?

  • Gaming1Canadian
    Gaming Canadian (@Gaming1Canadian) reported

    It's been fun @FreedomMobile But I'm moving to @chatrmobile now. I know they are owned by evil @Rogers but they just have a better network. (Rogers is overpriced that's why I'm paying them another way through chatr)

  • KyleKlages
    Kyle Klages (@KyleKlages) reported

    @FreedomMobile Your WhatsApp support is garbage. Why do I wait 5 minutes between messages from the agent.

  • THEbillibob69
    Bill Pearce (@THEbillibob69) reported

    @freedomsupport I have received about 100 bogus calls supposedly from Service Canada or Canada Border Services - all telling me a warrant for my arrest has been issued etc. Always different phone numbers which I block after the call. How do I stop this nonsense?

  • moe_mnf
    Rugby Dude (@moe_mnf) reported

    @freedomsupport @JohnathanOnland Yes improve your networks. Stop taking money from customers if you cant provide service. CUSTOMER SERVICE