Freedom Mobile

Freedom Mobile Outage Report in Chatham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Chatham, Ontario 12/02/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Gaming1Canadian Gaming Canadian (@Gaming1Canadian) reported

    It's been fun @FreedomMobile But I'm moving to @chatrmobile now. I know they are owned by evil @Rogers but they just have a better network. (Rogers is overpriced that's why I'm paying them another way through chatr)

  • Matt_Jones777 Matt Jones (@Matt_Jones777) reported

    Hey @FreedomMobile you’ve called me every two hours. You never leave a voicemail, and my bills been paid on time. So I call the number back, and every person I talk to has no clue why you’d be calling me. This is starting to feel like harassment, what do you want???

  • kjdaun1 kjdaun (@kjdaun1) reported

    @freedomsupport is there an outage in Kitchener Waterloo?

  • strivem Strive M. (@strivem) reported

    @FreedomMobile Your site is not working for new customers when your cart is ready and you want to checkout.

  • laine_butler Laine Butler (Ashwell Woodland) (@laine_butler) reported

    @Fidomobile is honestly the worst. Wont price match with @FreedomMobile and i've been a customer for years. Guess it's time to switch!

  • Northern_Ron KeCo9804 (@Northern_Ron) reported

    @freedomsupport your customer service is absolutely horrible. I phone the number that just beeps. I go through live message no response.

  • Sinead09487728 Sinead (@Sinead09487728) reported

    @FreedomMobile what time can I contact someone over the phone? I'm trying to call since 9am and once I'm through to speaking to an agent, they hang up!

  • Rajneet51151863 Rajneet (@Rajneet51151863) reported

    @freedomsupport trying to reach out you guys since morning and no luck.Never seen such bad support. Phone wont connect ,no one reply on chat,there is no information online why there is delay in response.Not only i was frustated with the network coverage and data speed now this.

  • Gaming1Canadian Gaming Canadian (@Gaming1Canadian) reported

    @FreedomMobile Let's admit it @FreedomMobile . Your network SUCKS

  • ride_rd Cathy Richards (@ride_rd) reported

    @FreedomMobile why do I keep getting “cannot verify server identity” whenever I try to use wifi outside of my home? Why do I need to turn wifi off to access cellular? Terrible service. Many dead spots even in towns (Osoyoos).