Freedom Mobile

Freedom Mobile Outage Report in Chatham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Chatham, Ontario 11/27/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • abbascalgary Mohammad A. Abbas (@abbascalgary) reported

    @freedomsupport same here... customer service/agents have no idea

  • Satvind70085516 Satvinder Singh (@Satvind70085516) reported

    So unprofessional behavior @FreedomMobile @freedomsupport. My complaint for WIFI-calling is unresolved from past 2 weeks and no hope for resolution from your customer support. Have been chasing from so long but no one ever calls back with resolution. Always misguiding clients.

  • Sagal_8 Sagal AKA JuJu (@Sagal_8) reported

    @freedomsupport Your staff/dealers should inform the customer of the charge and the fact that it is not charged when you order on the website. Customer service can then apologize for the miscommunication rather than reading me the policy like a soliloquy.

  • mmcksmith Megan Smith (@mmcksmith) reported

    @freedomsupport If I step 2' outside the city limits, I have to pay for roaming. I was happy to support a small company when it was wind and know I'd be paying that bit extra. I didn't mind/2

  • avtar_badesha Avtar (@avtar_badesha) reported

    @FreedomMobile No Network in Surrey Newton Area ???

  • Dylantmby Dylan (@Dylantmby) reported

    @TheJUNOAwards @justinbieber @FreedomMobile Never say Never #JFCJustinBieber

  • mmcksmith Megan Smith (@mmcksmith) reported

    @freedomsupport Frankly, if I'm going to get the same of service from Freedom now I'll be getting from Rogers later, I might as well hold my nose, go to the big 3 now, and at least not have to pay for roaming if I leave the city.

  • efabackup whales (@efabackup) reported

    @TheJUNOAwards @FreedomMobile stream sad corny **** #JFCJPSaxe

  • ashattack5 ashley✨ (@ashattack5) reported

    @FreedomMobile truly horrible customer service and after being with a company for years you think you would get something out of it. Disappointing.

  • mmcksmith Megan Smith (@mmcksmith) reported

    @freedomsupport You lot can write me a cheque for all I care. You don't get to hold my money paid in good faith for services you apparently cannot provide. The simple thing would have been to just give me a working QR code or put my LG G4 back on the network. Instead we're here.