Freedom Mobile

Freedom Mobile Outage Report in Chatham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Chatham, Ontario 02/12/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @SeanMontani @FreedomMobile Every customer is subject to the fair use policy (data is unlimited at slower speeds), not just you. There is no such thing as "unlimited high-speed" data on any cellular network in Canada. Fyi: 4G is 3G on your device.

  • TheyNamedMeJay Jay (@TheyNamedMeJay) reported

    Do any mobile carriers offer actual free phones on contract? I’ve been with @freedomsupport for years despite their service. They sent me a letter saying I’m eligible for a new $0 phone. When I go in, they agree, as long as I pay off the phone at $35/month…for a free phone.

  • akaEnqsi 999 enqsi (@akaEnqsi) reported

    @FreedomMobile Good price with terrible reception

  • thepaladin68 Khalid Mian (@thepaladin68) reported

    @FreedomMobile I would if it weren’t for the horrible signal reception

  • helensopinions helen (@helensopinions) reported

    @freedomsupport Is service down? I have zero reception!

  • stclairwest1975 Paolo (Paul) 🇨🇦🇮🇹 (@stclairwest1975) reported

    @FreedomMobile I get 40 GB of 5G data for $85 with one of your competitors. Why are you delaying 5G network service?

  • nurselawncare Nurse Lawn Care (@nurselawncare) reported

    @freedomsupport How about you guys fix your service in Ottawa, running a business is hard when your customers can’t reach you. Just sayin.

  • WorriedQuinn WorriedQuinnHughes (@WorriedQuinn) reported

    @followthetwitt @freedomsupport It’s unlimited data access. You get 20GBs of that in high speed LTE. It’s all in the same big letters- not sure what the comprehensive issue is other than you would just like it to be something it says it’s not.

  • PazJurado89 Paz Jurado (@PazJurado89) reported

    @FreedomMobile @freedomsupport I had talk with a very rude supervisor, I asked his name and He said he can’t give me that information! I ask him to please speak slower and he didn’t, very bad service!!

  • KimTallBear Kim TallBear (@KimTallBear) reported from Edmonton, Alberta

    @apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges