Freedom Mobile

Freedom Mobile Outage Report in Chilliwack, Fraser Valley Regional District, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Chilliwack, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chilliwack and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Chilliwack, Fraser Valley Regional District, British Columbia 02/18/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • YoungStreete Lisa (@YoungStreete) reported

    @freedomsupport Feedback? Not one single CS interaction we’ve had with Freedom has been enjoyable. Always issues and get the runaround. It would be a waste of my time and yours to provide feedback. Crediting back the unexpected charges was the thing to do and you failed miserably.

  • Scotty_McQ Scott (@Scotty_McQ) reported

    @freedomsupport Ah I checked Reddit and other users are confirming there is instead an issue. So I guess there is something going on as an fyi

  • Thursty25 Snitchell (@Thursty25) reported

    @FreedomMobile I tried to like this post but had to wait for wifi cause your data is too slow

  • Lauraldawn Laural Adams (@Lauraldawn) reported

    @freedomsupport Yes I can read. And I’d suggest customer retention = retaining customers not sending them elsewhere. I’m well aware I have options. I don’t feel stick. Angry. Annoyed. Furious.JUDGED. Are all the emotions I am experiencing

  • public_ab ABTeacher4PublicEducation. (She/her) (@public_ab) reported

    @FreedomMobile absolutely atrocious service. Trying to get home internet and your customer service royally messed up. I’ve spent the last week trying to get it resolved. Countless hours on chat and in store. After 2 hrs at the retail store today, I was told my addy /1

  • ShireenJ Shireen Jeejeebhoy (@ShireenJ) reported

    @freedomsupport Not roaming, support for the @thelightphone is what I was talking about.

  • James05976664 James (@James05976664) reported

    @freedomsupport Shaw mobile hotspot is supposed to be accessible via Freedom Mobile and has been, but now it's asking me to sign in. What's going on?

  • Lauraldawn Laural Adams (@Lauraldawn) reported

    @freedomsupport Good to know. Telling me look at other options??? Tacky & rude

  • iam_joyce Joyce (@iam_joyce) reported

    @FreedomMobile will the ZTE Axon 30 phone work on your network?

  • zohoorparvaz Alireza Zohoor Parvaz (@zohoorparvaz) reported

    @freedomsupport It is cancelled now The issue was a glitch that you had not received my original request and I got charged for an account that I did not want and have not used not even for a text. But it was never cancelled then and there was no understanding from @FreedomMobile on that matter