Freedom Mobile Outage Report in Chilliwack, Fraser Valley Regional District, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Chilliwack, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Chilliwack and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 𝟡𝟡𝟡 (@str4wb3rryacai) reported 50 seconds ago

  @FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel

• Tameesia (@TameesiaMusic) reported 6 minutes ago

  @FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones

• doobydude (@doobydude420) reported 11 minutes ago

  @freedomsupport is that all yous do is tweet about when you are leaving for the day?? Why not work on getting us some decent cell reception or how about providing customers with a 5G service for the 5G sells you've been selling for many years now. Or are you waiting for 6G first?

• Sabrina Hewick (@SabrinaHewick) reported 16 minutes ago

  @FreedomMobile why are some of your agents so rude and hang up!! is this how business is conducted then I will be forced to speak with your head office, it seems no one is around to take calls anymore!!

• Kenny Uppercutz (@DJStackzTO) reported 22 minutes ago

  @freedomsupport is the worse phone service provider never go with them.

• tito (@hebero1984) reported 23 minutes ago

  @freedomsupport @AndreArsenault1 I really dislike these trouble shoot answers when most of the time it's your networks and you guys always fail to acknowledge it until too many customers start complaining online , instead of hiding things from customer be honest just like how rogers is buying you guys out

• Catherine Kelly-Brown (@cathyincanada) reported 23 minutes ago

  @freedomsupport Do you have access to the long conversation with Support I had today (ended right before tweeting you) or would I need to repeat all of it?

• Phil Kwong (@pkphilip) reported 26 minutes ago

  @freedomsupport Phone is working fine, just this particular area has poor coverage since 2020. I am hoping someone would report this so you guys can improve.

• Tameesia (@TameesiaMusic) reported 26 minutes ago

  @FreedomMobile passing the buck and saying it’s a manufacturer problem now bc I didn’t pay for warranty on my phones. I’ve NEVER had a phone STOP charging within less than a year of having the phone. There’s no water damage to either phone and no other charger used

• Catherine Kelly-Brown (@cathyincanada) reported 30 minutes ago

  @freedomsupport After more than a decade, I'm leaving over the lack of empathy, not removing the full 5 days of $7 charge, and not offering compensation for the extreme distress that not delivering promised service caused me.