Freedom Mobile

Freedom Mobile Outage Report in Clarence-Rockland, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Clarence-Rockland, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Clarence-Rockland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Clarence-Rockland, Ontario 12/26/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Clarence-Rockland, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaGatineau Internet
CanadaOttawa Phone
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KAD70390424 KAD (@KAD70390424) reported

    @.@FreedomMobile Brutal customer service… Already 2 hours on hold…. Is anyone working there??

  • GTM618 Gamer Graham (@GTM618) reported

    @FreedomMobile still having an issue with "Unregistered Sim" since about 1pm. Tech support has no idea and your support accounts here doesnt seem to be active anymore for help

  • jj_rodz Jj Rodriguez (@jj_rodz) reported

    @FreedomMobile this has been for years. Guys, u need to do a better job in Niagara on the Lake. Signal there is terrible.

  • JoshIlGid lo2 (@JoshIlGid) reported

    @FreedomMobile do you have 1 antenna in all of canada how is your service this bad oml

  • GTM618 Gamer Graham (@GTM618) reported

    @HankCustodio @FreedomMobile Had the same issue. I called and spoke to a supervisor that had no idea either. It started with Sim 1 Not Allowed message. Then moved to Not registered hours later.

  • Kaliwaal67 Kaliwaal🇨🇦 (@Kaliwaal67) reported

    @FreedomMobile ,such a poor customer service you guys have.wasted my 2 hours and the guy left the chat

  • Phrakshun Phrakshun (@Phrakshun) reported

    @TD_Canada @FreedomMobile how about we just fix my mistake instead of TRYING-TO-PREY/CAPITALIZE-ON-MY-GROSS-OVERPAYMENT???

  • HubertBDsouza Hubert Dsouza (@HubertBDsouza) reported

    @FreedomMobile #HubertDsouza #On call for almost 1 hour 30 minutes to cancel my service with #FreedomMobile but no help keeping me on hold and the line gets disconnected. Please help.

  • DanielMurton Daniel Murton (@DanielMurton) reported

    @FreedomMobile your home internet division is so stupid and incompetent. I’m cancelling all my freedoms services including my wife’s separate line over the next month. $200 / month for the three lines and internet that will go to a different company.

  • L0uisBebecito Angie 🇨🇴 (@L0uisBebecito) reported

    @FreedomMobile @HankCustodio Hi, my data is also not working. I have been on hold waiting for a rep for 25 min.