Freedom Mobile

Freedom Mobile Outage Report in Cobourg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cobourg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cobourg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cobourg, Ontario 02/12/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • owolve NISARG ADHVARYU (@owolve) reported

    @freedomsupport you guys should get the award for the worst customer service by any provider .Waiting for a call back from a “supervisor” since 24 hours no reply yet.Issue still not resolved

  • carmikristin Carmi Biason (@carmikristin) reported

    @freedomsupport hi - is there something wrong with the network? Can't seem to receive or make calls.

  • shitreen S C (@shitreen) reported

    @freedomsupport hey guys, my friends phone isn’t getting any service for any particular reason. Can you help us out?

  • MD_Pineau Myles Pineau (@MD_Pineau) reported

    Hey @FreedomMobile your team is totally dropping the ball and making up dates and $ amounts. I've never seen my wife as angry as she is right now with your customer service. We canceled our account 7 months ago and charging us but they can't tell us why or send us a bill.

  • carmichaelpt Carmichael (@carmichaelpt) reported

    @TheGeesus @virginmobilecan @FreedomMobile I love my freedom rate. I hate my freedom service and network.

  • Marissa44670625 Marissa S (@Marissa44670625) reported

    @FreedomMobile I am a Freedom customer and have been for over 4 years and the service I have received in the last 2 weeks is so frustrating and disgusting. I am shocked with the lack of knowledge provided by many employees. Losing a customer..

  • Deancandoit its up to me (@Deancandoit) reported

    @FreedomMobile hi just read your article on blacklisted phones. My phone is blacklisted, but it works on Vodafone here in the UK but doesn’t any other network. EE told me it’s blacklisted. So how can it work on 1 network and no others. Thanks

  • CAYashMaks Yash Makwana (@CAYashMaks) reported

    @freedomsupport I told you this is the 3rd week. Customer can't keep on waiting due to your internal mistakes.

  • FrontWaveRunner Jack Chen (@FrontWaveRunner) reported

    @freedomsupport Ordered my iPhone 12 before Christmas 2020 and it's been 2 months and I have never received it. Been talking to your customer service since January and was told to wait for 7 days every time. It's been many 7 days now and I haven't seen my phone yet. What do you say about it?

  • RajivKochhar Rajeev Kochhar (@RajivKochhar) reported

    @freedomsupport Hi K.S. It does not matter if we spoke on this platform but I have spoken to three supervisors , 10 agents and waited for 15 months with no resolution till date. Sent a message to senior management 6 months ago with no response.