Freedom Mobile

Freedom Mobile Outage Report in Cobourg, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cobourg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cobourg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cobourg, Ontario 12/22/2025 00:20

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jaytheredneck1 🇨🇦Jay🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jaytheredneck1) reported

    @freedomsupport If you’re going to slow me down so much that I can’t even load your app, first what makes you think I can load a web page? And second, what makes you think I feel like paying for that level of service?

  • Jayjazzy Joy Dibia (@Jayjazzy) reported

    Dear @FreedomMobile, since I purchased a Sim card on your network, I have been receiving calls from different people i don't know, which shows the line was recycled. I have also tried to call to change the number but I haven't been able to get through. Please reach out. Thanks

  • stephlackey Steph Lackey (@stephlackey) reported

    @freedomsupport Terrible company. Overcharged on an account so I cancelled it but keep getting billed! Freedom won’t fix their mistake because I can’t remember my pin (months after I cancelled). Multiple phone calls have been made and no progress. Can anyone help resolve this? Service reps won’t

  • therobmilne Rob Milne (@therobmilne) reported

    @FreedomMobile So if you do actually want to fix anything. Don’t both contacting their support via phone or website. Just contact @freedomsupport They helped me and won back my trust!

  • unrealpat patrick (@unrealpat) reported

    @freedomsupport Thanks for this. Im already a freedom customer with a plan and device. Im not looking for a new plan, just a non-smart phone to have as a backup.

  • mylifeashardeep hardeep kalirai (@mylifeashardeep) reported

    Horrible customer service @FreedomMobile

  • Salma31097164 Salma (@Salma31097164) reported

    @FreedomMobile freedom is stealing money from my Credit card. I have called 27 times and even a manager that didn’t sound like he was in Canada told me that there is no way he can find out why my credit card is being charged because I’m not a customer.

  • JesusPainter72 jesus ferreira junior (@JesusPainter72) reported

    @FreedomMobile Please tell customer service to answer the Fhone

  • stephlackey Steph Lackey (@stephlackey) reported

    @freedomsupport Over the past few months I have talked to 5 service reps and no one could help. Can you please put me in touch with someone who has more authority that may me able to help correct this?

  • rk56196339 rk (@rk56196339) reported

    @freedomsupport @FreedomMobile not helpful customer service worst telecom services