Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cold Lake, Alberta 11/30/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • YYCtj1 Mr. Canuck🇨🇦 🇺🇦 (@YYCtj1) reported

    @freedomsupport I called and complained all the time (before I left). I would get put on hold. Then the call would drop. So now you see the problem!

  • McLeodPerry Perry McLeod (@McLeodPerry) reported

    @FreedomMobile You cell service sucks. Data plans might be priced right but your service is bad especially in rural areas

  • jaemar546 Jessica Marks (@jaemar546) reported

    @freedomsupport Do you guys have an outage in Victoria BC right now?? My texts are not going through or coming to me… and yes I’ve turned my phone off and on as well as airplane mode. iMessages are working

  • _CXVO Casssss (@_CXVO) reported

    @FreedomMobile y’all need to fix up

  • joshpabla Josh Pabla (@joshpabla) reported

    @freedomsupport is your my account login not working ?

  • fleffras steph (@fleffras) reported

    I pay $100 a month for my service and I go to a cottage an hour and a half away from my house and I can't even use data. Then I get told more nationwide data is $45 for 3 gb. Literally half of my bill. I can't wait to switch service providers @freedomsupport

  • YYCtj1 Mr. Canuck🇨🇦 🇺🇦 (@YYCtj1) reported

    @FreedomMobile Don’t be fooled. This plan is cheap because the Freedom network is awful. Poor coverage/dropped calls are the norm. They occupy a bad end of the frequency bandwidth which Telus and Rogers and Bell would never want to bid on.

  • SneedyShallot Fnu (@SneedyShallot) reported

    @FreedomMobile I am currently paying more than that for 12 gig. How do I sign up for this? Cancel service and call back?

  • jeff_findrogers chipanze (@jeff_findrogers) reported

    @FreedomMobile That’s absolutely over priced data. Do you think we’re stupid

  • kwamed11 Swaggy P (@kwamed11) reported

    @FreedomMobile Hey freedom mobile I need you to have a manager to contact me please. Or somebody in customer service that deals with customer relations