Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cold Lake, Alberta 12/27/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelJonesETC Michael Jones 🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@MichaelJonesETC) reported

    @michivp @freedomsupport @FreedomMobile Yeah, that becomes an ID issue and has to be done face to face unfortunately

  • alhijay Dr. abduqadir alhijazy (@alhijay) reported

    @freedomsupport 5 Days I can’t move any where in Stratford! What u r taking??? You're looking for imaginary arguments and ideas and don't talk about solving the problem: in short, the Internet doesn't work!!! Is there a solution??? Just answer yes or no??????????

  • SimmerPlourde 🎃 🍁Pløûrdë🍁💀|Špøōkÿ Šęåßøñ (@SimmerPlourde) reported

    @Rootbrian_ @freedomsupport Never said it IS 3G. But this conversation is old now.

  • priyankack08 priyanka (@priyankack08) reported

    @FidoSolutions I sent message 1 response that's it. Nothing else. If you can help me to end service with Fido so that I can switch to @FreedomMobile

  • alhijay Dr. abduqadir alhijazy (@alhijay) reported

    @freedomsupport Ok. I reorder for the tenth time after three days, contacts with Freedom: my Data Internet it doesn't work in a STRATFORD (Waterloo Region) and I have a work for six months, what is the solution? Can you Active my Internet Data? Thanks

  • tlgm123 Tee Lo (@tlgm123) reported

    @freedomsupport Is the network down in Toronto? Cannot get any connection from north York to downtown

  • GordinKelowna Gord (@GordinKelowna) reported

    @freedomsupport I just got a text from freedom saying due to a billing error we have issued me a credit. Text help for more info. Scam

  • Stans_Meal StansMeal (@Stans_Meal) reported

    @freedomsupport Nope, too late. Joke of a service.

  • Amandeep0401 Amandeep Singh (@Amandeep0401) reported

    @FreedomMobile I was charged two times even after full account settlement in July 2022. No refund issued after getting in touch with CS team. This is how you treat your loyal customer.?

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @VictoriousOwO @FreedomMobile And nobody said you were mandated to buy a new device to remain a customer.