Freedom Mobile Outage Report in Cold Lake, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (16%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• RHO (@TravelEatAwe) reported 2 minutes ago

  @freedomsupport First I was told it would take 24 to 48 hours, then 72 hours, then five days to unlock a #cellphone. Now you’re telling me to try another cell phone provider’s SIM card. All to do the simplest customer service. Can’t wait to hear your 3rd solution. @FreedomMobile @freedomsupport

• Verisimilitude (@Sunset4Me) reported 2 minutes ago

  Wow @freedomsupport has really poor support. I think escalating a problem really means "you're on your own". Not cool.

• Jon Kennedy (@konjennedy) reported 4 minutes ago

  @freedomsupport Hi….does Freedom support group text messaging?

• guy (@boobgrabbber) reported 7 minutes ago

  @FreedomMobile or y’all can stop charging Canada these stupid *** prices for fancy radiation

• Peter Ehm 🇨🇦 🚀 (@PeterEhmAuthor) reported 8 minutes ago

  @EricaEhm @FreedomMobile Unfortunately, customer retention is a low priority for major mobile Carriers in Canada nowadays. Churn makes the bottom line sparkle for them. I simply wait until my current carrier messes up too badly to fix, then move on to a competitor. Repeat cycle every 2-3 years, sadly.

• Martyvl (@MartyPvL) reported 9 minutes ago

  @FreedomMobile Why would anyone buy anything from Freedom Mobile? Worst telecom company out there and their service is deplorable.

• Layne Douglas (@baseball_layne) reported 10 minutes ago

  @freedomsupport @B3autifullK Not sure about double charging, but definitely some kind of payment system issues. I was in store today, paid my bill in-person, and they can see the payment apparently but it was stuck/not being reflected on my account. Apparently put a issue ticket in for it.

• Cynthia Piercy (@8thCyn) reported 10 minutes ago

  @EricaEhm @FreedomMobile Oh their central customer service is awful. Occasionally you get someone good in a store, but I don't go out that much anymore. Sorry you had that on top of everything else. Sounds like you've had a crappy day!

• RHO (@TravelEatAwe) reported 11 minutes ago

  @freedomsupport I’d love you to give me a solution not an excuse via DM. Unlocking a cell phone should not be this hard. That you make it this difficult makes me wonder what kind of game you’re running. Please give me a solution via DM. @freedomsupport @FreedomMobile

• al burton 🇨🇦 (@trucker_lovin) reported 13 minutes ago

  @MartyPvL @FreedomMobile I had to switch from freedom to telus because freedom mobile doesn’t even get service in Innisfail Alberta and I’m there once a week