Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cold Lake, Alberta 01/09/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDiggyShow Andrew Dignum aka Diggy (@TheDiggyShow) reported

    @Bell switched over to you and your customer service is the worst. Should have stayed with @FreedomMobile

  • kaustiel Kait (@kaustiel) reported

    @freedomsupport I need help with my phone call forwarding to a phone that doesn’t exist

  • Corinne35443671 Coco (@Corinne35443671) reported

    @freedomsupport Considering emergency alerts are suppose to go through WITHOUT any set up required, my phone has all alerts allowed. Turns out YOUR system can't handle Samsung S22+......perhaps you need to upgrade your technology.

  • taramason tara mason (@taramason) reported

    Just came here to say FUUUUCKKKKK @RogersHelps. They blacklisted my IMEI randomly and now saying it’s going to take 24 hours for my service to come back. Haven’t had service for two days now. Hello @FreedomMobile you have a new customer coming your way 👋🏻

  • CHamster142 CaptainHamster142 (@CHamster142) reported

    @freedomsupport Is the mobile network in Calgary down? I can't make any calls, and when I tried the troubleshooter on the website to send me a support SMS, no message/sms showed up

  • connoisseurofu 🌚 (@connoisseurofu) reported

    @FreedomMobile I have no service, can't make calls or use my data, and I can't even log into my freedom account. What is going on?

  • beccajorgs Becca Jorgensen parody account (taylor's version) (@beccajorgs) reported

    @freedomsupport heya! Are there any outages for MMS rn? My phone is working normally, but is having issues sending and receiving MMS

  • dapperlibra Ty Best (@dapperlibra) reported

    @freedomsupport I need some help. Where would I find my PUK Code?

  • leeanne_walker Lee-Anne-Rose Walker (@leeanne_walker) reported

    @freedomsupport Anyone else having issues with not being able to send texts? First it was my phone and now it’s my husbands? Getting a little sick of paying this much for a service that doesn’t work.

  • TammyPecoskie Tammy Pecoskie (@TammyPecoskie) reported

    @freedomsupport Why's your service out? I called 611 and they weren't helpful. They don't know when service will be restored. @FreedomMobile why are you not communicating with your customers?