Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cold Lake, Alberta 12/21/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 1mcneilaus austin mcneil (@1mcneilaus) reported

    @freedomsupport why would you allow a sales rep to waive the $45 connection charge (which is a ridiculous charge BTW) only to then turn around a blindside a customer and add it to their monthly bill.

  • Gingiraf Ginger (@Gingiraf) reported

    @FreedomMobile It’s cheap cus it sucks. Just go with Bell or Telus ong

  • AishwaryaREswar Aishwarya Rangarajan (@AishwaryaREswar) reported

    @FreedomMobile I'm fed up of your customer service in just 2 days!! I requested for a Port request while purchasing your network's plan.. its not done and Ive big issues cos of this! Here is the reference number FSR00382680

  • YUNGB_MIA N (@YUNGB_MIA) reported

    @freedomsupport My bill was 2 days late and y’all forced me to pay TWO bills.. you guys have horrible service

  • Jas30317962 Jas (@Jas30317962) reported

    @freedomsupport is such a garbage service. People call me and it says the number doesn't exist, and most of the time WhatsApp calls work. Can Anyone set up a call with me?

  • anaxerete Maroha Berry (@anaxerete) reported

    @freedomsupport hours on the phone and via live chat + being hung up on three times to prevent me from speaking with a supervisor and I still can't get a resolution for my issue. This is appalling. Even Rogers isn't this terrible.

  • Mike97060833 Mike (@Mike97060833) reported

    @freedomsupport Looking for a Pixel 6 pro to add my tab if possible. Living in Kitchener, ON and a freedom mobile customer since 2015.

  • MarkSweeney Mark Sweeney (@MarkSweeney) reported

    @FreedomMobile How do I kill shawmobilehotspot on my iPhone? Someone in my building has it turned on and my iPhone constantly connects to it instead of my home network multiple times a day. It's slow, and means I can't control lights, speakers and my AppleTV from my iPhone.

  • 0diamoTutti ⴰⵎⴰⵣⵉⵖ (@0diamoTutti) reported

    @FreedomMobile Deal of **** scammers 👌🏻

  • Crazyo__o 🦧 (@Crazyo__o) reported

    @freedomsupport can I cancel my pre order because at this point I might just go somewhere else to buy the phone, I been waiting weeks and every time I call they say “we’ll call you”