Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cold Lake, Alberta 03/28/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • starlaxcheese Starla (@starlaxcheese) reported

    @FreedomMobile these guys are rude, disrespectful and threaten my sister when she was asking for them to return her money. They have abused their power and tried to intimate my sister to try to resolve this shady conflict that freedom has done.

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @freedomsupport is it usual for you to offer a deal to a customer as he/she is leaving the company, only to remove the deal after the fact?

  • loraanjos Lora Anjos (@loraanjos) reported

    Then there is telecom. Ordered a new phone for my daughter from @FreedomMobile. Phone missing. Call the shop for 2 weeks no answer. Call @FreedomMobile and they say I have go in because it's not their problem. If they can't manage basic stuff what exactly are we paying for.

  • starlaxcheese Starla (@starlaxcheese) reported

    @freedomsupport -___- my sister is on the phone with you guys and I literally just heard how rude your services were. Thank God I'm with Chatr.

  • BariWasaf Wasaf Bari (@BariWasaf) reported

    @freedomsupport I've been trying to reach Freedom Mobile's customer support through text and they haven't responded in hours. Can someone help?

  • hemond_r L. P. (@hemond_r) reported

    Anybody else having issues with @FreedomMobile not porting their phone number? I’ve submitted the request four times since yesterday, and they always have some excuse.

  • WendyHappenings Wendy (@WendyHappenings) reported

    @freedomsupport Been waiting for over an hour to talk to someone in live chat and waited 1 hour for someone to call me back from loyalty. Can someone help?

  • WestCoast_Lefty #WestCoastBestCoast (@WestCoast_Lefty) reported

    📱 How does @kevinbacon have phone service on knowhere when my partner doesn't even have phone service on the couch? #FreedomSucks @FreedomMobile #GotGHolidaySpecial #GuardiansoftheGalaxyHolidaySpecial

  • ColinMcArthur3 raincouver (@ColinMcArthur3) reported

    @freedomsupport my account got cancelled by my ex without my knowledge now freedom customer service says it will take 24 to 48 hours for someone to call me to get the line turned back on. I need help asap

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @freedomsupport that doesn't solve the problem. I need a manager to call me, which they do and three times theyve left 6 digit return numbers. All this after you reneg on your offer.