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Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • _bilalahmed__
    Bilal Ahmed (@_bilalahmed__) reported

    @FreedomMobile 1/2 I bought SIM yesterday and joined freedom network, agent was unable to issue me eSIM due to system error. I’m trying to change physical SIM to eSIM but unable to do so. #poorservice

  • JCCortezR
    Jose Cortez (@JCCortezR) reported

    @freedomsupport is there a problem with express payment? I cannot complete my payment. Could you please assist?

  • dannyboymed
    Danny Edeson (@dannyboymed) reported

    @freedomsupport Your My Account system isn't working, pls fix

  • pinchrunner77
    Mel (@pinchrunner77) reported

    @freedomsupport Interesting. I've never been with Freedom Mobile. Not unless you absorbed Wind Mobile years ago???That's the only other cell company I've ever been with.

  • ash_goel
    Ashish Goel (@ash_goel) reported

    @FreedomMobile why mislead customers? You overcharge customers on top of connection fee even when the discounted rates should apply. I paid a large bill the first month. Moreover, ur customer care is rotten. In this lockdown, they ask me to go to the store & register a complain🤮

  • kvirjee
    KVirjee (@kvirjee) reported

    "Bubkus" - @FreedomMobile says, you have to buy a Samsung Galaxy A8.4 from us for 4GB data / month. #iPad not available. Not able to speak with anyone other than Customer service staff (which were great) to plead my case.

  • Himansh73858306
    HumanRights (@Himansh73858306) reported

    @freedomsupport Expedited ticket past its SLA of 3-5 days. 10 days no result from the team. Ticket - FSR00321702. No refund was given either as its prepaid but cant use the service.

  • gordmsomething
    Waerdog (@gordmsomething) reported

    @Dana9Sweet9 @FreedomMobile I switched to Koodo last year, no problems so far

  • FrostedSiren
    🧜‍♀️ Kate (@FrostedSiren) reported

    Using more roaming data because @FreedomMobile still hasn't fixed the data outage in Cloverdale.

  • feisal_merali
    Feisal Merali (@feisal_merali) reported

    @freedomsupport I can’t seem to load anything on data at all. Is there an outage right now?