Freedom Mobile Outage Report in Cold Lake, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• kevin (@khw_wg) reported 2 seconds ago

  I’ve been on multiple calls with @FreedomMobile and when one rep can’t solve the problem they literally hang up on me in order to push the problem on someone else when I call back

• Louis-Xavier Storme (@LouisStorme) reported 37 seconds ago

  @FreedomMobile I received an authorization request which is a fraud! Freedom Mobile Notification: We received a request to transfer 613xxxyyyy to another service provider. An authorization request was sent to the number that initiated the transfer. If you have any questions,....

• Adam Jackson (@KWAdamJ) reported 49 seconds ago

  @freedomsupport Merry Christmas! Any issues with text messages today? Just got a new phone and text messages won’t send at all. iMessage is fine, but SMS won’t send.

• Dr. Pickard (@rwpickard) reported 4 minutes ago

  @freedomsupport Can I ask in a DM why @FreedomMobile's service coverage map is inaccurate, and the company's policy about its failure to cover? The approximate answer from support via phone and in-store: the map's an estimate, you missed the deadline, too bad.

• Dr. Pickard (@rwpickard) reported 4 minutes ago

  I know everyone will be shocked to hear this, but @FreedomMobile is the absolute worst. That's not on you, @freedomsupport, but what rotten management for a company.

• YourMaster (@letsgetout) reported 5 minutes ago

  @FreedomMobile We had an absolutely horrible nightmare experience yesterday at a store we called the centre but no one cares.. with freedom the power is with the store rather than the franchise. After hard credit check and paying our tab and standing for 2 hours we were lied to about price..

• dan russell (@danrussell67) reported 6 minutes ago

  @eurogeorge @FreedomMobile Dunno no stores open and visualy impaired currently so online crap n auto replys i avoid , Why ?

• David Wooderson (@LorenzoVanMatt4) reported 10 minutes ago

  @FreedomMobile Honest to God why do we insist on using offshore call centre workers who have a hard time with basic phone etiquette, command of their equipment.Hiorrible Customer service Yes i know there are other ways. Freedom HIRE CANADIAN!!!!! Manilla is not Canada.

• YourMaster (@letsgetout) reported 11 minutes ago

  @FreedomMobile Left with my poor girl in tears after being screwed by the rude store rep trying to scam us lying about everything and shouting. Her current plan got screwed and her protection plan on her current phone removed which he said he can’t do anything about to put back after cancel..

• Rajeev Kochhar (@RajivKochhar) reported 12 minutes ago

  @FreedomMobile Terrible service. No one is able to help me . I have connectivity issues in my house. The phone calls drop. Already spoken to technical support and management over half a dozen time. Big on promises with no effort to deliver. Do not fall prey to cheap service