Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cold Lake, Alberta 01/29/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LorenzoVanMatt4 David Wooderson (@LorenzoVanMatt4) reported

    @freedomsupport Hey so here is my issue I have to restart my phone everytime I leave my house to get data even though wi fi is turned off and data us turned on. Csn you explain why in the city if Hamilton I need to do this and why exactly am I paying a bill 4 a crap service,?

  • Dillslice DillSlice (@Dillslice) reported

    @freedomsupport Still broken, no compensation, no timeline.... thanks for the chat?

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport with over 5 hrs of back and forth, still my phone issue isn't resolved. Agents said 5 days. Another agent said $600. To cancel this poor service. Customers choose wisely.

  • Ranshernain Ransher Nain (@Ranshernain) reported

    @freedomsupport I had the most unprofessional and rude customer service by a customer service Manager. I have been with @FreedomMobile for the last five years but never have I experienced this level of immaturity. I would request Freedom to hear the recorded conversation.

  • m_zubair1991 Muhammad Zubair (@m_zubair1991) reported

    @FreedomMobile is there service outage in Ottawa? Cant seems to have network service since this morning! Currently located in Ottawa!

  • RemixKoetsu RemixV4 (@RemixKoetsu) reported

    @freedomsupport Any service issues in Vaughan, Ontario? My phones suddenly been dropping calls and giving me constant "cant reach website" errors for the past 1-2 weeks.

  • DiesUnus DiesUnus (@DiesUnus) reported

    @FreedomMobile @freedomsupport Why is it that you have phones for new customers but the same phones are "Not in stock". I have been a customer for 5 years and this is how I am being treated #canada #samsung #cellphone

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport I have had the worst service from your online agents. I will never recommend you to anyone

  • jameser78 James Robb (@jameser78) reported

    A booth worker ID never seen before at a @FreedomMobile mall kiosk poked around my phone without permission a few weeks ago, and now my email is getting spammed by this unknown to me @ozy news group multiple emails a day. Not happy with this practice.

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @FreedomMobile you have very poor service and reception. You have treated a disabled customer with no regard. Your tesponse: I am really sorry, but that is remaining balance on your contract that you will need to pay 600$ (+ tax).