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Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

Why is my Freedom Mobile service not working?

No problems detected

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 30% Phone (30%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahBurssty
    Sarah Burssty πŸ’™πŸ’› (@SarahBurssty) reported

    A suggestion, @freedomsupport, if you actually care about the safety and the wellbeing of your customers, please get me someone who is actually able to recover a "quarantined" number. Your staff are incompetent by your choice and are given little to no account information to help

  • IFartOnHaterz
    ✨ π’¦π‘’π“ƒπ’Ύπ“€π“Žπ’Άβ€™ 𝒒 ✨ (@IFartOnHaterz) reported from Markham, Ontario

    It sucks not having data while having a low battery and being a customer of @FreedomMobile

  • DimitriA26
    James A (@DimitriA26) reported

    @FreedomMobile I love my human rights being violated at your stores! Just a freedom customer for over 10 years! You know, such a good way to treat loyal customers

  • mirairoses
    Rose πŸ’™πŸ’› (@mirairoses) reported

    @freedomsupport @SarahBurssty If you read up you can see she tried everything to get her **** back but it's gotten to nothing so far

  • Rubyhav
    Ruby (@Rubyhav) reported

    @FreedomMobile thank you for taking my money and then suspending my service. Two hours of my time wasted and a refusal for a refund. Not very good customer service.

  • surfsupdover
    Mike (@surfsupdover) reported

    @freedomsupport That is called poor customer service!

  • dokterhill
    Brad Hill (@dokterhill) reported

    @FreedomMobile Would love to have been a customer for 8 years but you won’t sell me a phone.

  • Climate_Pete
    Peter McCartney (@Climate_Pete) reported

    Somebody please help I'm being gaslit by my phone company @FreedomMobile

  • justinbeaudoin
    Justin Beaudoin, M.B.A. (@justinbeaudoin) reported

    @FreedomMobile You created a graphic that shows what it’s like to talk to Freedom Mobile customer service

  • HikkaruDreamin
    HikkaruDreamin (@HikkaruDreamin) reported

    @FreedomMobile @SamsungCanada @voodoomamajj maybe this can solve one of my problems