Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cold Lake, Alberta 11/19/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • moositer Aug (@moositer) reported

    @FreedomMobile I tried ordering a phone online but that seems to only be done through a agent that never answered me. So I missed out on the s20 fe 5g for 55 now it’s over 60 :/

  • therobmilne Rob Milne (@therobmilne) reported

    @FreedomMobile Promises are broken even if they give you a case ID. I found being with @Rogers they commitment is much better dealing with their loyalty team. I say if you do talk to them, record the call and then bring it to the #CRTC

  • The_Afsar Afsar (@The_Afsar) reported

    @FreedomMobile I called freedom services today. I waited over 30 minutes. Nobody picked up. Explain this poor service.

  • pipobrush pipobrush (@pipobrush) reported

    @FreedomMobile Just woke up today that an auto payment went thru for my acct, even though I set it up every 23rd of the month. I called customer service and they said it was a GLITCH?! Did anyone else experience this? #freedommobile #toronto #TO

  • fatihce23 AGA (@fatihce23) reported

    @freedomsupport Copy paste answers only... no solution nothing.. many times I wrote called no solution. I am warning everyone Freedom cares about you only until signing .

  • bajwaharp Harpreet Bajwa (@bajwaharp) reported

    @FreedomMobile @FreedomMobile Me/my wife been with you guys for last 9 years on grandfather plan which you don’t provide anymore. I called and asked if I can more data for low cost or even free. I was turned down. That’s what you get I guess being loyal customers so I will be changing providers

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Terrible brand with terrible service.. I am just warning keep away for yourself..

  • zavanessa Zailed Escalona (@zavanessa) reported

    @FreedomMobile My husband and I have been waiting since October 23, so... a couple weeks ago we went to the store to ask about them and they said that we have to keep waiting. We are considering to cancel the pre order tbh

  • clhui1 CH (@clhui1) reported

    @freedomsupport Well that was a failure. No help at all, can't wait to switch back to a reliable carrier but too bad they made us pay for a year already. Buyer beware!

  • clhui1 CH (@clhui1) reported

    For those thinking of signing up with @FreedomMobile think twice. 4 hours and counting and the phone doesn't work.