Freedom Mobile Outage Report in Cold Lake, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• George Masswohl (@georgorama) reported 6 minutes ago

  On hold with @FreedomMobile, who’s service is terrible, btw, and there are roosters crowing in the background of wherever the agent is. #workfromhome2021 Also, the previous agent, @ what I think is a 🇨🇦 company (?) had never heard of Newfoundland. #rigorousinterviewprocess #not

• Ashley Hynd (@ashley_hynd) reported 7 minutes ago

  @freedomsupport I am not pleased with the changes to your support & service. Part of what made you great was that you had automatic chat windows and I could get help with issues right away. It took me forever to find a cell phone provider I liked.

• Tessa Mcfadzean (@Tessalee3) reported 8 minutes ago

  @freedomsupport In the midst of a stay at home order I would think policy would be reconsidered. In my opinion it is poor social responsibility and disregard for citizens. Promoting in-person shopping is against everything we are being told. $10 discounts would come at a very high cost, no?

• Howard (@hhwong1986) reported 9 minutes ago

  @FreedomMobile It's super weird that out of all the words you chose high resolution, when the base s21 has a 1080p screen instead of 1440p lol

• John Charles (@JohnAlfa87) reported 10 minutes ago

  @freedomsupport Poor service so not coming back😞.

• Jen Masseau (@JenMasseau) reported 12 minutes ago

  @freedomsupport Is your support account available today? I DMed earlier but no response yet.

• ladoo (@xohinaaa) reported 15 minutes ago

  lmao To the agent from @FreedomMobile I’m so sorry for being rude to you I was just tired of talking to your animated system, homeboy really went I am “human” for further clarification after I asked am I speaking to a robot 🥲

• Jason Mehmel (@typewriterjason) reported 16 minutes ago

  @freedomsupport Hey! Are there any outages or problems in the Calgary region? I'm missing phone calls and texts a lot in the last few days.

• Harshil Mehta (@harshil_mehta) reported 24 minutes ago

  @FreedomMobile You guys need to train your employees.. last few days has been terrible for me due to your incompetent staff. When we go to store, they ask to place order online. When we try to place order online and via customer care, the order doesn't go through and they ask us to go to store.

• Spencer (@SpencerTrinier) reported 24 minutes ago

  @freedomsupport I’m sick of you guys...@TELUS would never🙃