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Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • VelvetDunn4
    Velvet Dunn (@VelvetDunn4) reported

    @FreedomMobile Bullshit the iPhone SE is the worst iPhone ever!!! I know I had one. Don’t waste your money here.

  • sistermedia
    Maria Miccoli (@sistermedia) reported

    BEWARE SCAM! @freedommobile employees telling customers to cancel bank payment and give them cc# instead. DO NOT DO THIS!

  • JcanBae
    Tish🇯🇲🇨🇦 (@JcanBae) reported

    Hello @FreedomMobile I need your assist … I’m ready to cancel everything if this issue is not resolve

  • ShuaebReza
    Shuaeb Reza Chaudhary (@ShuaebReza) reported from Henry Farm, Ontario

    @FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!

  • JustinC99
    Justin Cathcart 🎄 (@JustinC99) reported

    @jimbugg @TELUSsupport @FreedomMobile It’s a terrible issue for sure Jim

  • jimbugg
    ★ Jim Bugg ★ (@jimbugg) reported

    @JustinC99 @TELUSsupport I think it's an overall cell service issue. I'm on @FreedomMobile + I have to stand out in my backyard to make a call about 80% of the time. Tough way to run a business.

  • junezaria
    Laura Nerenberg 🎻 (@junezaria) reported

    @FreedomMobile You have LOST me as a customer. And next year, when my kid gets a phone, you WON'T get her: Your rep is insisting on a data overage I did NOT incur -- and I can prove it. But, she keeps insisting I did, and then hangs up on me. Buh-Bye!

  • CreatePerhaps
    Kyle - fully vaccinated (@CreatePerhaps) reported

    .@freedomsupport Hi! A friend has been receiving duplicate texts from me for months. Usually, it's not so bad and its once or twice, but today it's really bad. He sent screenshots so I know he isn't kidding around. I'm with freedom, he isn't. Can you help?

  • DarshilPunjabi
    Darshil Punjabi (@DarshilPunjabi) reported

    @FreedomMobile I bought a freedom sim in August 2021 with a $50 refundable deposit. In September, i moved to Fido because i wasn’t satisfied with services. i was told I should get the refund through mail. I haven’t got the refund till now. Please look and resolve the issue.

  • junezaria
    Laura Nerenberg 🎻 (@junezaria) reported

    @freedomsupport COURTESY?!?!? You tried to steal from me. It’s not a courtesy, it’s my money you agreed not to steal! You’ve lost me as a customer. 2/2