Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cold Lake, Alberta 03/13/2026 17:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • theonlycassa Cassa (@theonlycassa) reported

    Wow @FreedomMobile hands down the worst service and network ever!

  • MrBradley101 ianbradley (@MrBradley101) reported

    @freedomsupport When it comes to customer service do not go to the one on Thorold stone road in Niagara falls they are the most ignorant people there I have ever met and I feel embarrassed cuz I sent people there and I got nothing but bad response back by my friends and family

  • WINKYDOODLE Jeff Jersey (@WINKYDOODLE) reported

    @FreedomMobile To get a new phone shipped to my work I had to cancel my upgrade and change my billing address? In 2022? Dumb. It's been 4yrs but maybe @Rogers is a little more customer-savvy. #disappointed

  • HUE3Y_ HUEY🕳 (@HUE3Y_) reported

    @freedomsupport why’s my data acting up? Fix this!

  • Lauraldawn Laural Adams (@Lauraldawn) reported

    @freedomsupport Yes I can read. And I’d suggest customer retention = retaining customers not sending them elsewhere. I’m well aware I have options. I don’t feel stick. Angry. Annoyed. Furious.JUDGED. Are all the emotions I am experiencing

  • James05976664 James (@James05976664) reported

    @freedomsupport Shaw mobile hotspot is supposed to be accessible via Freedom Mobile and has been, but now it's asking me to sign in. What's going on?

  • Lauraldawn Laural Adams (@Lauraldawn) reported

    @freedomsupport Good to know. Telling me look at other options??? Tacky & rude

  • RayMomen MRezaMMkhani (@RayMomen) reported

    @FreedomMobile Be Careful about Feedom Mobile(F.M.) pay as u go plans, Just noticed they charging all outgoing calls from F.M. to F.M calls which were suppose to be free!, when asked why they said if u don't like it go to other company!, So RUDE!

  • ShireenJ Shireen Jeejeebhoy (@ShireenJ) reported

    @freedomsupport Not roaming, support for the @thelightphone is what I was talking about.

  • bonersrule Brüste (@bonersrule) reported

    @freedomsupport as an addition.... no one in support has been able to confirm if my number is still attached to my SIM card, or if the same rep tried to port it to a new SIM for this mystery mytab phone.... currently my SIM still works but I half expect it to stop working.