Freedom Mobile

Freedom Mobile Outage Report in Cold Lake, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cold Lake, Alberta 12/10/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • pekli9 the_thoughtful_frog (@pekli9) reported

    @freedomsupport I fell down a completely different rabbit hole. I found a Pinephone (runs certain Linux ARM distros) that works with Freedom. It'll be interesting to see what happens after I set the thing up.

  • Redhead_Canuk James Taylor (@Redhead_Canuk) reported

    @freedomsupport How is that unfortunate for you? It's unfortunate for me that I've stuck it out this far. When I need to juggle some bills I don't expect to be suspended for a mere $146 and told by CS that it's just policy. No mention of help, just pay up.

  • BhattHari Harita Bhatt ૐ (@BhattHari) reported

    @freedomsupport Why Freedom network is doing bad in Brampton? Since 1 week it's not getting Signal.

  • SewfulDiy The Sewful DIY (@SewfulDiy) reported

    @FreedomMobile Terrible service….can’t renew my plan with my credit card….not the first time this has happened….tried with 611….and no I don’t want to go to the mall to do it in person…..COVID!!!!!!!!!!!!

  • 773_suarez Alejandra Suarez (@773_suarez) reported

    @FreedomMobile Worst service ever !! You are charging me adds that I never agreed to buy and I never used !!!

  • sykloo syklo (@sykloo) reported

    @FreedomMobile I’m using your data rn it’s really bad!!

  • Nisha_Photos Nisha Purushothaman (@Nisha_Photos) reported

    @harimenonz @freedomsupport it's really crazy - a simple address change and no one is able to give a solution, which is sad, once again. they said they fixed it 2 weeks ago, today, from morning till this time, even now talking to the support team. support request #FreedomMobile @freedomsupport

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport hey @FidoSolutions do you guys have customers waiting 6 months to get issues resolved or to speak to mangers oh do you also train customer service to be rude ad hang up on customer and to speak over them

  • Nisha_Photos Nisha Purushothaman (@Nisha_Photos) reported

    The biggest mistake I have done is choosing #FreedomMobile as my phone connection. Their support team - @freedomsupport - is an absolute failure. I am trying to change my address for two weeks. two weeks ago they said it's done... but not done yet... anyone got any suggestions...

  • Soroosh19 Soroosh (@Soroosh19) reported

    @freedomsupport The problem is that the @VirginPlus staff manipulated me, into getting a phone so I would be stuck in their contract for two years paying too much for a outdated phone. They are truely the worst scammers out there. Taking advantage of peoples boredom during a pandemic.