Freedom Mobile Outage Report in Cold Lake, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Cold Lake, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cold Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• #I_STAND_WITH_FARMERS (@Amritzaildar195) reported a minute ago

  @FreedomMobile never buy freedom wrong commitment every time

• Ashley Hynd (@ashley_hynd) reported 2 minutes ago

  @freedomsupport I have sent a DM and it’s gone unread, I was also set up with a text chat which wouldn’t load, serious the only way I get support from @freedomsupport is when I publicly tweet at you

• Ashley Hynd (@ashley_hynd) reported 3 minutes ago

  @francescsr @freedomsupport @FreedomMobile They use to have an online chat which was AMAZING! now everything is outsourced, none of their chat options work & the agents have all been extremely rude & unhelpful

• Peter Charnish (@petercharnish) reported 10 minutes ago

  @FreedomMobile is there a way to be in touch with support rather then direct messaging

• Slippery Richard, a Slick Rick cover band (@A_Tasty_Quiche) reported 13 minutes ago

  @FreedomMobile Hey freedom! I'm getting like 10+ spam calls a day rn on your network, is there anyway I can have the call routing on your end block specific area codes for me?

• Ashley Hynd (@ashley_hynd) reported 14 minutes ago

  @freedomsupport @francescsr If this was true than you’d provide better customer service, go agents would be trained in customer service & wouldn’t be allowed to talk over a customer or tell them hey are lying

• Alexander Toth - untilthenexttee.blog (@UntilTheNextTee) reported 17 minutes ago

  We've been a loyal @FreedomMobile customer for 6 years. We carried over from Public Mobile and Wind respectively, before that (re-brand). The time has come to drop them and go with someone else. Likely @Bell The taste left in my mouth is so bitter and has been since Wed.

• Alana Baltzer (@AlanaBaltzer) reported 19 minutes ago

  @FreedomMobile i would like to know why my end of month payment thru the app wasn’t “processed” yet came out of my bank acct. all month I’ve been topping up data through the app without any issue w pymt. It is a pandemic I would prefer to not have to go in store to pay.

• Nitin Singh (@nS_Nitin) reported 20 minutes ago

  @freedomsupport bought airpods pro from you guys last year. Purchase invoice does not have serial number. Need help.

• Rana Arbaz Jamshed (@ArbazRana3) reported 22 minutes ago

  Absolute horrible customer service @FreedomMobile