Freedom Mobile Outage Report in Collingwood, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Raman (@rdsraman16) reported 4 minutes ago

  @FreedomMobile, THIS IS ABSURD ! I placed an order for iPhone 13 pro 256gb at Dufferin location paying extra $100. I was told it’d take 3-4 weeks at max but it’s been more than 9 weeks now. I’ve been a customer for the past 3 years. Is this how you treat your customers ?

• Zain (@syedzali71) reported 5 minutes ago

  @FreedomMobile y’all genuinely trash why do I not have service at home😭

• Dave Kyle (@idavo5000) reported 5 minutes ago

  Hey @FreedomMobile & @freedomsupport...I have supported your company for several years now...that ends today. The customer service I received this evening from two separate locations as well as your online messaging is amongst the worst I've ever experienced...awful.

• . (@nonamemoneyacc) reported 6 minutes ago

  @FreedomMobile won’t let me port out my number. Been on the phone with them all morning and it’s problem after problem. First, I get hung up on. Then they tell me no port request was put through. I call Koodo and they say it has, but we still put out another………

• my name is...Val (@ValenSinn) reported 9 minutes ago

  My phone is out of data again! @FreedomMobile sucks

• Nïc Cuntÿ (@nicolecounty) reported 9 minutes ago

  @freedomsupport No. This was no mistake. He said he cannot help me after speaking less than a minute. He disconnected the call AFTER hearing me say I can’t have my query solved online I have already tried. Shocking service honestly

• Munisha Manocha (@MunishaManocha) reported 9 minutes ago

  Posting this on behalf of my parents.. @FreedomMobile has the absolute worst customer service. Mom got a phone that she ended up returning 2 days later but they refuse to remove it from her tab and have been charging since over 7 months. (1)

• TOM SIMMONDS (@TOMSIMM206) reported 9 minutes ago

  @freedomsupport I LIVE IN THE NIAGARA REGION, IF I SWITCH TO YOUR SERVICE, CAN I KEEP MY PHONE NUMBER?

• planet sandwich (@pIanet_sandwich) reported 10 minutes ago

  @freedomsupport Nah I’m not risking y’all screwing up our account even worse. I’d talk to someone on the phone or go into a store, but you charge for support that way so I’ll just keep telling people what a crappy company you are.

• Sarah Fullager (@Peach_Schnapps) reported 11 minutes ago

  @AnthonyLacavera @FreedomMobile Please do! I've been a customer since 2017. The o oh this g o ask is have more availability for service in the kawarthas and beyond. I always lose service past Newcastle