Freedom Mobile

Freedom Mobile Outage Report in Collingwood, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Collingwood, Ontario 03/14/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • god_fraction Devansh Dave (@god_fraction) reported

    @freedomsupport service sucks in the middle of Mississauga. Coverage switches from LTE to 3G by itself. Terrible experience!

  • candentblanc Conor K.L. O'Hara (@candentblanc) reported

    @freedomsupport In Ontario, Canada, your service won't facilitate texts and when I called you guys, you said it would take "3-5 business days". How is that acceptable and why should I remain with your company?

  • sjkhey jkhey sumang (@sjkhey) reported

    @FreedomMobile yall online support needs an action! At this point online chat just trolling costumers by passing them to different department n they gonna keep asking u same question n pass around u like the dont give a ***

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @FreedomMobile your online portal doesn't support home internet any more to manage account and make payment. Even your showrooms do not accept payment for home internet. Please solve your website issues, the old portal was better

  • RBLFDPR Ryan Levey Film & PR (@RBLFDPR) reported

    @freedomsupport Help I can't tell if my Intl. Roaming package I bought is activated.

  • LelandDieno Leland Dieno (@LelandDieno) reported

    @koodo Hey Koodo! Long time customer! Is there any fee or additional costs when moving a phone and service from another provider over to my primary Koodo account as new line? Any cost savings? @FreedomMobile 's about as good as the remake to She's all That. "He aint all that"

  • reuven_za Reuven Za (@reuven_za) reported

    @freedomsupport Added US roaming and phone will not connect to data while in the USA. Please help

  • Kojjax Jax (@Kojjax) reported

    @FreedomMobile Your customer service leaves ALOT to be desired. It's a wonder you have any customers left at all. I will be cancelling this service and going elsewhere.

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @freedomsupport It's not working. On the old portal, I was able to do that, but now I can't

  • pkphilip Phil Kwong (@pkphilip) reported

    @freedomsupport Phone is working fine, just this particular area has poor coverage since 2020. I am hoping someone would report this so you guys can improve.