Freedom Mobile Outage Report in Collingwood, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Collingwood, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Isador
(@presgang) reported
If you'll allow me to complain at a company for a moment: @FreedomMobile your people in your store tell me they can't give me the advertised promotion, I need to call the number. The people on the phone say I need to do it in-store. Brutal customer service.
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EM Gift Boxes
(@emgiftboxes) reported
@FreedomMobile What does it take to get someone to call you back after an issue has been escalated? I have been waiting 3 weeks for a call back from a manager. In the meantime I have spoken to multiple agents and none of them have been able to resolve the service issues.
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Bob Watanabe
(@KatManDude) reported
@freedomsupport Your LTE+ data connection has been painfully slow the last few days. I'm at full bars and not past the throttling limit yet, and basic pages are taking forever to load or even fails saying there's no network connection. What's going on?
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Geoff
(@DaEmEoNd) reported
@freedomsupport is there an data outage in the London, ON area. I can text and call but have no data connection. I have rebooted, reseated the Sim card and manually scanned to no avail.
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Margo Bradley
(@MargoBr35101072) reported
from
Central Saanich, British Columbia
@FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰
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Dr Abrar Baig
(@DrAbrarBaig) reported
@FreedomMobile Hi I switched to vacation plan and paying monthly. When I returned I want to turn on my sim but there was no service. On contacting CS told me that my number is not available and activate an alternative number
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Crypto Eagle
(@CryptoEagle19) reported
@FreedomMobile does not refund pre-paid accounts. They keep the money if you cancel early. Robbers!!
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Rob Dallimore
(@GusTooWon21) reported
@freedomsupport gotta say im pretty dissappointed at the service I just received at one of your retail locations. It has me looking for a new cell phone provider.
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@Sungmanitu65
(@sungmanitu65) reported
@freedomsupport I have been with you for at least 6 years & in that time I have not once seen a micro tower installed in my neighborhood. You rely on your now parent company in my area which makes you substandard. Further more I didn't like the dismissive attitude at my local freedom service...
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oohlive🫒
(@oohpiphany) reported
@FreedomMobile has the worst customer service ever. Everytime I talk to them, all they answer is " I'm sorry there's nothing else I could do". When it should be "Sorry, there's nothing at all that we will do". Never get freedom mobile. They are the worst.