Freedom Mobile

Freedom Mobile Outage Report in Collingwood, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Collingwood, Ontario 01/12/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • trxxvis 𝖜𝖆𝖘𝖙𝖊𝖞𝖚𝖙𝖊 (@trxxvis) reported

    @FreedomMobile @freedomsupport literally havent had more than 2 bars of service for like two weeks now can you guys get it together?

  • tinaified Tina (@tinaified) reported

    @freedomsupport you have the worst horrible customer service. I had spent over 3 hours even talking to your supervisor on live chat about my phone bill but you can’t help me at all. I had been direct over and over. I’m never recommend my friends and family to you guys ever again

  • Whisky_Jean QuaranJean 🥃 (@Whisky_Jean) reported

    @FreedomMobile What a garbage ad. For us with un vaxxed kids there’s nothing cutesy about back to school. It’s terrifying.

  • scottk2392 Alfalfa's poem🙏🏿 (@scottk2392) reported

    @freedomsupport I did been talking to you guys since 9 am And after 3 hours you guys tell me u gotta send it to ur higher ups and I gotta deal with the problem for a week😒😒

  • OccTranspo Occasional Transport (@OccTranspo) reported

    @freedomsupport No problem. Just checking it wasn't just me

  • Sindrolik ZACK. (@Sindrolik) reported

    @UsainDaviesX @FreedomMobile Stop Googling butts and your problem will be solved.

  • chermontsumu Hazel (@chermontsumu) reported

    @FreedomMobile Hi, I'd like to cancel the plan. Would you like to check my DM, please?

  • Dxeblack Dionnisios Xenos (@Dxeblack) reported

    @FreedomMobile @freedomsupport @Apple Yesterday I paid $914.17 CAD to Freedom Mobile to preorder the Iphone 13 Pro Max (256 GB), then told me the preorder is not going through and that they cannot process it or refund me so the only "solution" is attempting a CC charge back.

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • Midnight_B1u3 VK | Midnight Blue (@Midnight_B1u3) reported

    @FreedomMobile your customer service is bad enough to make me leave your ****** cell phone company ggs