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Freedom Mobile

Freedom Mobile Outage Report in Collingwood, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Collingwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NaijaSweet
    C.D. (@NaijaSweet) reported

    @freedomsupport @LeighWay_Art But how is it possible that I’ve used all of my data in less than a day doing what I would normally do in a day but have never been able to use all of my data in a month? I think this is an issue on Freedom’s end. Can you check please?

  • nairpoornima
    Poornima (@nairpoornima) reported

    Is @FreedomMobile down or just me? #toronto #freedommobile

  • apascua
    ap (@apascua) reported

    The @FreedomMobile agent hang up on me because he could not understand the issue I am having. I was very pleasant and patient with him. And to think I have been with Wind/Freedom for more than 12 years!

  • qKtkSH4fhk4K6C5
    عبدالقادر٨٧٨٦٩ (@qKtkSH4fhk4K6C5) reported

    @freedomsupport I am soory Can you please give me An email to contact him to solve this issue

  • serapil_s
    SerA (@serapil_s) reported

    @freedomsupport @harry33swartz Talk to @reid_360 they helped me when support services wouldn’t help me🥺..

  • RobbieFClark
    Robert Clark (@RobbieFClark) reported

    This is a reminder that @FreedomMobile takes its customers for granted and steals your money. **** all you ******* suits in the glass tower.

  • MarkKennedyQW
    Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    Having to login to the @FreedomMobile app and have to send a verification every time is ridiculously tedious.

  • perp_spotter
    perp-spotter (@perp_spotter) reported

    .@CRTCeng pls ask @FreedomMobile 2 investigate the police using stingray technology to hack into my phone on a daily basis They are hiding on maplesugar lane and the park down the street from bentwood cres. I've informed you and the police of this many times and nothing gets done

  • ReverendAliks
    ⚡Reverend Storm✨ (@ReverendAliks) reported

    @FreedomMobile how long after a payment made by credit card through the app does disconnected service come back?

  • sakuragi1984
    jason ohashi (@sakuragi1984) reported

    @FreedomMobile stealing money from me! You owe me money. Waited more than 10 weeks now for my refund. Your customer service just keeps telling me the check is in the mail. Terrible excuse. I told them they need to courier my cheque, and they said they can’t. You owe me arrear pmt