Freedom Mobile

Freedom Mobile Outage Report in Collingwood, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Collingwood, Ontario 02/11/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • zarehskhan1 Sheraz Khan (@zarehskhan1) reported

    I've never seen such a stupid service at Freedom Mobile contact center, I requested to port-in my daughter's number from Rogers to Freedom. They changed my number with my daughter nbr. I wish I never moved to Freedom #FreedomMobile #Rogers @freedomsupport

  • maritzablasquez maritza blasquez (@maritzablasquez) reported

    @FreedomMobile it’s the worst cell phone provider, Im travelling &payed for a plan I can’t use and on top of that I’m being charged more on my next billing cycle DONT BE FULL BY THIS COMPANY CHEAP Plans,btw I just talked to CS,the guy said he doesn’t understand what is my problem

  • jimbugg ★ Jim Bugg ★ (@jimbugg) reported

    Not one to complain, but @FreedomMobile and its network just stinks. 6+ years as a loyal customer with multiple line. Network is getting worse + lucky to even connect many times. Even for emergencies. Brutal. I guess you get what you pay for. #wireless #unhappycustomer

  • lisastar08 Lisa (@lisastar08) reported

    @freedomsupport And why does it come to Nationwide where you do offer service? Now I’m in Barrie, ON and keep losing data connection when there’s even a Freedom store around the corner

  • djandymurphy DJ Andy Murphy (@djandymurphy) reported

    @freedomsupport Rebooting my phone didn't fix and I see another tweet today from someone else seeing issues.

  • marvinandro Marvin (@marvinandro) reported

    @FreedomMobile Another customer here who finished the 1G "roaming data" already and will have a hard time getting up north this long weekend with no data.

  • Sandra493929 Sandra (@Sandra493929) reported

    @freedomsupport Actually it still doesn't work.

  • SaintChirp Saint Chirp (@SaintChirp) reported

    @FreedomMobile What's up with your (non) service...AGAIN!?

  • boxwalaotp12 Amatullah (@boxwalaotp12) reported

    @FreedomMobile has been charging me for my number which I blocked since Feb 2022 after losing my mob. I remember telling the salesrep to block the number Despite calling freedom n tellin them about this issue, they are not refunding or reversing the amount!

  • A24452601 Kwame (@A24452601) reported

    @freedomsupport why is your network down AGAIN? When will it be up and running? I've tried all your troubleshooting techniques