Freedom Mobile

Freedom Mobile Outage Report in Collingwood, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Collingwood, Ontario 02/17/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • k_4tie Katie (@k_4tie) reported

    @FreedomMobile spoke with multiple different people at cust service about a rep that failed to cancel a phone plan, continued to charge me without any notice. Anyone care about this?

  • mgh0T8 Mike (@mgh0T8) reported

    @freedomsupport Hi there, I'm looking at possibly switching to your service and bringing two devices with me. Do you still support a Samsung Galaxy S7 and an iPhone 8 for BYOD?

  • VICKYAG38587148 VICKY AGARWAL (@VICKYAG38587148) reported

    @FreedomMobile Hi. I am currently using the postpaid plan. I would like to change to prepaid. I am currently outside Canada. I tried calling the international freedom customer care number but it's not in service. What am I supposed to do?

  • nathanyyc ℕ𝕒𝕥𝕙𝕒𝕟𝕐𝕐ℂ (@nathanyyc) reported

    @freedomsupport @Jon49071940 Is the Freedom "My Account" down? It keeps timing out, but my Internet works and I want to pay my bill.

  • mssthang1971 erica (@mssthang1971) reported

    @QueenCaoCao @FreedomMobile @TheJUNOAwards Because freedom sucks ***** that’s why. I’m trying to get my account infor so I can port out. Tired of there bullshit.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport If there's something practicable to be done on that, telling you the phone should at least be enough for you to know if you can in fact help with it. I'm not going to waste even more time on DM's to resolve this. Why offer this to your customers when it's basically a farce?

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Not something you can test obviously, but we are not sure if we could even make an emergency call if needed?. Last outage was 47 continuous hours, hopefully nobody has any issues during this time.

  • m_mightyjay Matthêw j (@m_mightyjay) reported

    @freedomsupport I still can’t login into my account

  • britishsnoman Leigh (@britishsnoman) reported

    @k24rebel @freedomsupport Just calm down they will eventually fix it.

  • mssthang1971 erica (@mssthang1971) reported

    @FreedomMobile so glad I ported my number to @bellcanada freedom sucks. I’m also getting ready to port out 10 more lines to anyone but you guys.