Freedom Mobile

Freedom Mobile Outage Report in Collingwood, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Collingwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Collingwood, Ontario 12/04/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • eunoiax12 question their answers (@eunoiax12) reported

    @freedomsupport No what I think I’ll do instead is cancel my plan & go somewhere else.

  • PegStaruch Peg Staruch (@PegStaruch) reported

    @FreedomMobile How is it possible that I'm barely getting two bars (and zero lte) in K2G? And often it will show "roaming only, no service"? It's literally the centre of the city? Puzzling.

  • eunoiax12 question their answers (@eunoiax12) reported

    And now that we’re on the topic, the worst phone company award goes to @FreedomMobile

  • notommorowkiss Howie (@notommorowkiss) reported

    @FreedomMobile quality sucks bad service, please close down this pathetic company, literally the worst provider in all of Canada

  • FaisalZamir786 Faisal zamir (@FaisalZamir786) reported

    @freedomsupport I have texted but nobody seems to issue a refund.

  • whenitrein Garri Stuart (@whenitrein) reported

    @freedomsupport That’s stupid , and the store is telling me it takes 45 days

  • Yi98358155 Yi (@Yi98358155) reported

    @freedomsupport hi trying to figure out why I'm paying 10$ then advertised just signed up and call customer care no resolution.

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport hi I'm from Ontario canada and my freedom mobile data is very slow its always going to 3G or 4G and the speed is terrible and I am on a samsung Z fold 3 5G.

  • bentsmore bent (@bentsmore) reported

    @FreedomMobile Honestly I don't think I'd come back to freedom even if they made it $20 for unlimited the service is so poor

  • AliceRoseAnew Mx Penny Rose 🌹 (@AliceRoseAnew) reported

    I don't suppose you want to give me an unhelpful message @freedomsupport? I already know you can't help, because your company's policies enforce systemic transphobia.