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Freedom Mobile

Freedom Mobile Outage Report in Collingwood, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Collingwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Collingwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Krys_1920
    Krys (@Krys_1920) reported

    Y’all I called @FreedomMobile TWICE tonight, cause my kid bought an unlocked phone. JOKES ON HER, person sold it, didn’t unlock it. Now I have a sobbing kid, who worked so hard to buy their phone. Someone help freedom mobile SUCKSSS!!!!

  • karlcru55786304
    karl cruz (@karlcru55786304) reported

    @FreedomMobile I’m been with freedom since the start of this company but once roger finalize take over I’m gone had bad experience with Roger service overcharged

  • chaern2
    chaern (@chaern2) reported

    @freedomsupport everytime I call this number it said that not in service.

  • AliayahT
    Ali✨ (@AliayahT) reported

    @FreedomMobile I’m very disappointed with your service!!!!!🤬

  • avtar_badesha
    Avtar (@avtar_badesha) reported

    @FreedomMobile No Network in Surrey Newton Area ???

  • AliayahT
    Ali✨ (@AliayahT) reported

    @FreedomMobile I’m very disappointed in your service!!!!

  • Satvind70085516
    Satvinder Singh (@Satvind70085516) reported

    So unprofessional behavior @FreedomMobile @freedomsupport. My complaint for WIFI-calling is unresolved from past 2 weeks and no hope for resolution from your customer support. Have been chasing from so long but no one ever calls back with resolution. Always misguiding clients.

  • ashattack5
    ashley✨ (@ashattack5) reported

    @FreedomMobile truly horrible customer service and after being with a company for years you think you would get something out of it. Disappointing.

  • Nonurbiznaz
    CreatorOfTheGingers (@Nonurbiznaz) reported

    @freedomsupport so sick of this garbage - you guys did this last year too! Fix your online billing and stop passing the buck!

  • BuonoFrancis
    Francis buono (@BuonoFrancis) reported

    @freedomsupport is there a problem with the signal? it has been one week my location is not working, with any app, google maps, strava, nike or find my friends, it only works with Wifi. I'd was my phone but my wife's has the exact same problem