Freedom Mobile

Freedom Mobile Outage Report in Cornwall, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cornwall, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cornwall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cornwall, Ontario 12/30/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tuscherer Scherer (@tuscherer) reported

    I don’t understand how your system is working and you don’t seem to have a listening @FreedomMobile customer service agents. I don’t sent PICTURE MESSAGING or MMS with my line. I am sick, tired and fed up with your unskilled agents.

  • wrongonanylevel WildlyInappropriate (@wrongonanylevel) reported

    @Crackmacs @koodo @FreedomMobile I just moved 3 of my family’s accounts to Shaw - was on Bell - $25 / month for 25 GB (because I pay them a boatload of money for Gig internet and cable) - no issues. Some coverage ‘blips’ in certain small areas - but 98% of the time I don’t notice the difference.

  • UsmanMi06373397 Usman Mir (@UsmanMi06373397) reported

    @freedomsupport damn some pretty horrible customer service here. Got connected to an agent from the messaging platform that takes 10-15 minutes to respond on each message. It’s been over an hour talking to the guy and he’s still asking basic questions. So ridiculous!

  • Chaityadeep Chaityadeep S Mainee (@Chaityadeep) reported

    @FreedomMobile But still rather than cooperating or at least informing me you just canceled my connection. When I got in touch with the customer care, they said it cannot be reversed & I’ll have to get a new sim & number. This is such a big harassment.

  • tuscherer Scherer (@tuscherer) reported

    The Root Cause of the issue needs to be looked into. I have explained severally but all your @FreedomMobile agents seem to be so inexperienced and unskilled. I’ve been using the line since 2010 and all of a sudden, the CRAZY bill just popped up.

  • 94HSDARLING dina♥︎//🇵🇸 (@94HSDARLING) reported

    @TheJUNOAwards @FreedomMobile #JFCTheWeeknd coming down

  • shameer_hasan Shameer Hasan techno geek (@shameer_hasan) reported

    @FreedomMobile you broke my heart. I would have been loyal to you despite network reach being not the best everywhere I go. But the sale to Rogers is an utter betrayal.

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @freedomsupport I have no idea why. And as far as I know this is the first time it’s happened. But today my wife iMessages me. A half hour later of me not responding she calls me. Once she called me it seemed as though my phone connected to the network and I got a bunch of texts

  • tuscherer Scherer (@tuscherer) reported

    Just a little while ago, I got off the phone with bunch of unskilled, no experience and ‘terrible’ @FreedomMobile customer service agents. It was the most wasted & useless 76 minutes of my life. The 3 agents are extremely terrible and it reflect the kind of company they work for.

  • andrewsdad2007 Martin Beattie (@andrewsdad2007) reported

    @Crackmacs @koodo @FreedomMobile i’m on the Shaw free plan, pay $10 a gig for data that rolls over if i don’t use it. you connect to their hotspots all over the city so don’t use much data. No issues at all.