Freedom Mobile Outage Report in Courtenay, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• the_thoughtful_frog (@pekli9) reported 11 minutes ago

  @freedomsupport I fell down a completely different rabbit hole. I found a Pinephone (runs certain Linux ARM distros) that works with Freedom. It'll be interesting to see what happens after I set the thing up.

• MITCH (he/him) (@level28mitch) reported 13 minutes ago

  @freedomsupport No one at your company can provide me with a tracking number and Fedex states my tracking number is not valid that was provided via email. Can someone please help me? This is super frustrating.

• GigDriver BS Reporter (@GigDriverBS) reported 13 minutes ago

  @FreedomMobile it has been over 2 years sense I asked this but why do you still not carry the Galaxy watch, you said it was coming soon same as 5G and years later still no improvement in coverage or products. Think it's time to return to a real phone service provider

• tito (@hebero1984) reported 14 minutes ago

  @freedomsupport love love that it's now 3 hrs still no issues resolved and it's only been 4 days since I requested to speak to a Manger and yes manager not supervisor

• Aurelia Cotta (@AureliaCotta) reported 15 minutes ago

  In good news, my kids new phone from @FreedomMobile works after I got some late night help switching SIM cards and settings and suddenly, boom. So that was the one bright light.

• Evil-Streak (@Evil_Streak) reported 18 minutes ago

  @freedomsupport These options were not offered and trust me when I say a credit check wouldn't be an issue. Your company stated if I wanted it brought to a store I had to pay $100 as a inventory deposit. Yet if I order it online I can get it for free and suggested I go home and order it online

• Sricharan (@Sricharan_6) reported 20 minutes ago

  @FreedomMobile @FreedomMobile promised to keep us connected, turns out you get a terrible network and now I'm with @koodo

• Jigar Pandya (@connect_jigar) reported 21 minutes ago

  @freedomsupport my phone’s internet isn’t working properly since weeks now. I’ve never faced such issues before. @FreedomMobile

• tito (@hebero1984) reported 22 minutes ago

  @freedomsupport actually I asked for 6 months to speak to a Manger not supervisor but never been able too

• Zina 22🇨🇦 (@fola22habibi) reported 22 minutes ago

  @FreedomMobile They charged us $35 activation fee in store . This fee is waived for new customer can you confirm that?