Freedom Mobile Outage Report in Courtenay, British Columbia

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tavşmayan (@bulutsevenadam) reported 3 minutes ago

  @FreedomMobile You wrote that the overpriced data hurts, and advertised another overpriced data plan. Wtf?

• 
  Marie ANTONiETTE (@Mantoniette13) reported 4 minutes ago

  @freedomsupport It’s funny because I don’t like to kill insects but a few days ago I noticed about a dozen fleas in and near my food garbage and decided to get rid of them. After watching Naussica, I wonder if it’s a message for me to find another way. Insects serve an important purpose.

• 
  GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 5 minutes ago

  @SeanMontani @FreedomMobile Every customer is subject to the fair use policy (data is unlimited at slower speeds), not just you. There is no such thing as "unlimited high-speed" data on any cellular network in Canada. Fyi: 4G is 3G on your device.

• 
  Bryan (@fyallhoes) reported 5 minutes ago

  @FreedomMobile has the worst customer service. Was told I would pay $59 a month on a phone upgrade in store yet I got a bill for $84.11 and when asked if there’s anything they can do after I got lied to they said no. I been with y’all since 2016 man wtf we breaking up after this

• 
  999 enqsi (@akaEnqsi) reported 6 minutes ago

  @FreedomMobile Good price with terrible reception

• 
  K Profitt (@k_profitt) reported 7 minutes ago

  @freedomsupport I truly appreciate that however I still have a bad taste in my mouth from the freedom home internet service that was so poorly handled in my case. I will touch base with a representative in my city in due course since I refuse to use Rogers, Shaw, or Telus for retail service.

• 
  ur fav aries🃏♡ (@icymadss) reported 7 minutes ago

  @RahulGahlawat13 @FreedomMobile yeah I had to switch cuz I didn’t get service in my own house half the time lol

• 
  SS (@FNN23) reported 9 minutes ago

  @freedomsupport @RichardFHowes it has happen to me...gave me these credits and told me they would stay as long I stayed a customer....you lied...sorry sir your credits have expired and we can't bring them back..blah blah blah....liars!

• 
  Manjinder Singh (@manimanijinder) reported 10 minutes ago

  If you speak nicely and calmly to the customer service on call, they won’t help you. 1st time: Talked calmly - they dropped the call once I presented my problem. 2nd time: Talked calmly - dropped 3rd now waiting for the hold they’ve put me in. @FreedomMobile

• 
  Erin Simpson (@ErinSim34768100) reported 14 minutes ago

  @FreedomMobile why can't I leave Edmonton (literally can't go 20 mins outside the city) without losing service? It's the opposite of freedom and quite honestly it's a safety concern.