Freedom Mobile Outage Report in Courtenay, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• solitude it is now (@harpreetsoni) reported 54 seconds ago

  @FreedomMobile .. we choose your services and closed in few days.. now we are being told after they have deducted the money from our account. Customer care is so ridiculous to treat new customers like this. @FreedomMobile

• Kaushal Tailor (@Kaushal_Tailor) reported a minute ago

  @RanadeAarushi @FreedomMobile ohoho... thanks for the this Red Flag, I'll never buy from them! @freedomsupport

• Bubloo (@bumboo87) reported 3 minutes ago

  @freedomsupport Hey, when will express payment be available online again? Website is down

• Mehrad (@sesamejar) reported 5 minutes ago

  @freedomsupport That is not true! Because I paid the previous bill where cap was reached and activated the add-on on the next bill! @FreedomMobile has the highest price based on the quality of service you receive!

• Tony Colalillo (@tonytmg) reported 6 minutes ago

  @freedomsupport @FreedomMobile Exactly my point - creating an MVNO to purchase bulk access would increase access to the network for existing customers.

• Canadian Raccoon. (@LocalRaccoon156) reported 11 minutes ago

  Bruh I understand making service slow when you pass your data limit. But making it slow to the point you can barely use is literally the most evil thing I can imagine. Thank you @FreedomMobile you made working harder for me.

• Mehrad (@sesamejar) reported 15 minutes ago

  @Ryan_r_Williams I was charged more than a a few hundred dollar for 400mb of roaming data by the @FreedomMobile and when I asked to cancel my service they said there will be “consequences” and I won’t receive my phone number!

• emc150 (@emc150) reported 16 minutes ago

  @freedomsupport my network has been dropping to national off and on for the past 40min or so, and my messages won't send. What's up with the Ottawa area?

• socialnorms (@VanCitySlug) reported 17 minutes ago

  @freedomsupport @sesamejar Great customer service there bud. "Hey so like we said before, it's your problem, deal with it. But please leave a testimonial and tell your friends about us"

• Reaon Ford (@reaonford) reported 18 minutes ago

  @freedomsupport I just got off the phone with your colleagues — they were unable to help me, but thanks for the offer. I was told I would need to turn off my Wifi every time, which isn’t much of a fix.