Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 01/15/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile learned the hard way to not trust your sales staff. They don't offer information or professionalism. If you ask for help after the fact? Answer is, 'this is your problem not ours'. Do not trust Freedom. Ever.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You can check your customer service with the information on my file to know

  • amouneer Ahmed Abouelnour (@amouneer) reported

    For more than 24 hours, @FreedomMobile was not able to locate where is my ordered phone or even cancel the order. worst service ever. Never recommended

  • twinkytwoyou twinkytwoyou (@twinkytwoyou) reported

    @FreedomMobile ? Why is it that your call centre is truly reprehensible? Why? Fix your problems. People call centre are rude, disrespectful, ugly, vicious, incompetent and a lot more! Have a manager call me immediately. Reprehensible! A disgrace

  • AggamPurba Aggam Purba (@AggamPurba) reported

    @FreedomMobile Hi Freedom, Yesterday I went to one of your stores, to get a new device but I had to experience poor customer service 🥺. I badly needed the phone.

  • twinkytwoyou twinkytwoyou (@twinkytwoyou) reported

    @FreedomMobile YOUR call centre! 10 calls are reprehensible! YOU need to correct now and fire & clean house.Can tell you this, in business had anybody talk like that they’ll be fired in less than half of a second. Fix this! .#cRtc #reprehensible #livid

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport Done and never resolved. stop playing around things.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport I sent and never resolved. Please stop playing around things

  • Mariananague la loca de los gatos (@Mariananague) reported

    @FreedomMobile worst service ever

  • rwpickard Dr. Pickard (@rwpickard) reported

    @stckhlmsyndrme3 @FreedomMobile @freedomsupport There was no justice, no. Freedom remains the worst.