Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 03/06/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanTeleman Alan Husband (@AlanTeleman) reported

    @FreedomMobile I am very disappointed with your rules and regulations. I have been a customer since 2012 and wanted, this time, to bring a phone to you because you don't carry it (Samsung Galaxy FE 256 GB version). I am told I can't do this unless I change my plan.

  • Climate_Pete Peter McCartney (@Climate_Pete) reported

    Alright folks @FreedomMobile has been unable to fix my problem for two weeks, which of the following three big evil telecoms should I sign a new contract with?

  • quanchoux quan (@quanchoux) reported

    @freedomsupport hi there! I'm trying to get VoLTE on my phone to work. It used to work, but I changed the firmware and it doesn't work anymore. Says volte not provisioned. Thank you!!

  • CourtJaymes Jaymes Court (@CourtJaymes) reported

    @freedomsupport Hello cell service is down in hamilton area. When can we expect it back up?

  • mirairoses Rose 💙💛 (@mirairoses) reported

    @freedomsupport @SarahBurssty If you read up you can see she tried everything to get her **** back but it's gotten to nothing so far

  • meaariley M E A A (@meaariley) reported

    @freedomsupport Hi, my cell service has been down all morning. I am wondering what is going on as i have just paid my bill on feb 28th.

  • saraadams604 Sara Adams (@saraadams604) reported

    @FreedomMobile Most affordable shouldn’t equal to terrible customer service. Please train your staff on what Customer Service should be. The worst customer care I’ve ever experienced. Do better Freedom Mobile

  • cecepoint Cecilia (@cecepoint) reported

    @Climate_Pete @FreedomMobile They’re all horrible.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport is there a reason why i have no service

  • dokterhill Brad Hill (@dokterhill) reported

    @freedomsupport You lost me as a customer and everyone l told about my experience. Could have so easily been solved. Word of mouth travels fast.