Freedom Mobile Outage Report in Courtenay, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Shma Singh (@ShmaSingh) reported 2 minutes ago

  @freedomsupport that doesn't solve the problem. I need a manager to call me, which they do and three times theyve left 6 digit return numbers. All this after you reneg on your offer.

• Marilyn Nicholls (@Marilyn0926) reported 4 minutes ago

  @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??

• Shma Singh (@ShmaSingh) reported 5 minutes ago

  @freedomsupport terrible support. On hold for hours be given a deal and have it taken always. Walk away from kudo bc u give a better offer and reneg. Terrible. Supervisors leave incoherent voicemails with no return number. What is this?

• Lora Anjos (@loraanjos) reported 9 minutes ago

  Then there is telecom. Ordered a new phone for my daughter from @FreedomMobile. Phone missing. Call the shop for 2 weeks no answer. Call @FreedomMobile and they say I have go in because it's not their problem. If they can't manage basic stuff what exactly are we paying for.

• ianbradley (@MrBradley101) reported 10 minutes ago

  @FreedomMobile Just a heads up everyone freedom likes to charge you for certain things that you never used they tried to pull it on me my phone bill was $60 and I paid $55 every month they will say that you use some number saying 0023 they tried to charge me an additional five bucks

• Likkle Miss Therapist💔 (@SashaunaAmoy) reported 10 minutes ago

  @_ebuka96 @FreedomMobile Chatr if you’re someone who buys their phones. I’ve had service in areas where my friend Rogers, bell, virgin didn’t. Never had a problem. Their plans also slap for the price.

• Kevin Musial (@kevinek95) reported 14 minutes ago

  @FreedomMobile how come new customer gets 50gb of data for 40$ but old customer that has been with you for 10years doesn’t get that good of a deal ? Is that how you treat your loyal customers ?

• Shma Singh (@ShmaSingh) reported 21 minutes ago

  @freedomsupport Poor does not explain it.

• Wasaf Bari (@BariWasaf) reported 22 minutes ago

  @freedomsupport I've been trying to reach Freedom Mobile's customer support through text and they haven't responded in hours. Can someone help?

• It’s Trevor, You **** (@trefwar) reported 30 minutes ago

  @FreedomMobile is utter garbage. Can’t even process a service cancellation request, currently waiting several hours for a “call back”.