Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 01/12/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • IamBadassER _Kudos (@IamBadassER) reported

    @FreedomMobile you are my crutch during this outage 🤌

  • RandRsmom mandy (@RandRsmom) reported

    @freedomsupport Will freedom be giving credits for the outage yesterday?

  • Flags2J "Unacceptable"JUNO #InformedConsent (@Flags2J) reported

    @FreedomMobile thanks for unlimited data!! i mean I have a limit - but Freedom doesn't cut your data off once you hit your limit- it just slows down a bit ... 👏👏👏

  • j2simpso James Simpson 4x💉 (@j2simpso) reported

    An open question for Canadian telcos over the Rogers network outage earlier this week. Why did you deny Canadians the ability to dial 911? Shame on you @Bell_Support @TELUS @FreedomMobile for failing to provide such a critical service to Rogers customers in need!

  • mona_alsehli Mona Alsehli 🇨🇦 (@mona_alsehli) reported

    @srnawaz09 @Rogers @FreedomMobile My phon is virgin and it is working but I can’t used for everything and it is slow too.

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • __BeaautyQueen 𝙿𝚛𝚎𝚝𝚝𝚢𝙼𝚊𝚖𝚊💅🏾🎀 (@__BeaautyQueen) reported

    Like you said my data restarts on the 4th. Today is the 4th. Why is it still slow? @FreedomMobile

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile School's out, work never gets a summer break. XD

  • PolarBearMama4 CanuckArmyMom (@PolarBearMama4) reported

    @freedomsupport Thanks for the quick message back. Think the problem is fixed! Not a Freedom issue.

  • scotty14_14 Scotty (@scotty14_14) reported

    @RaceCanada_ca @Bell @FreedomMobile Yeah rub it in after living like a caveman for the last 24hrs on Rogers. Only good thing was anything I had to do I did on Thursday before the shutdown. Not much you can do and working for a Utility for 35 yrs I'm not going to shout/complain to Rogers............**** happens!