Freedom Mobile Outage Report in Courtenay, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Courtenay, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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1
(@8LDFrJechGImcJA) reported
@freedomsupport relay to your superiors that we are approaching 2023 & customers are waiting for a full 5G roll out plan or announcement, in addition we need more service towers in the GTA. Weak signal strength is plaguing Etobicoke. Thanks.
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Pseudandry 🐀
(@pseudandry12) reported
God damn it, @FreedomMobile added a 45 DOLLAR FEE for getting a new phone with a more current plan, very scummy to find this out with my new $$$ bill. If I wanted a 95$ phone bill I'd have used a different carrier
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⚓️ThatOlCeePee🍁
(@SvwOMYTfc) reported
@freedomsupport are there lines down because my coverage had been awful and I'm downtown Toronto. Never have issues.
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яυℓє σƒ 9
(@Bringthenoise19) reported
I wonder if I cancel my phone if @FreedomMobile will give me better customer service? Like Rogers did when I left! Apparently the loyal customer means nothing to Corporations anymore!
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Physically Distancing Serra
(@gimblerocket) reported
@freedomsupport Mornin'. Is there a service disruption in Toronto right now? I haven't been able to send texts in nearly 24 hours. Can receive them, though.
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J
(@Northwould) reported
@freedomsupport absolute worst customer service and payment system. “A system error occurred”, “oh no, payment couldn’t be processed” are the two responses I keep getting when trying to pay online and over the phone. You guys are terrible. Can’t pay my bill and my service is down
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Cathy Richards
(@ride_rd) reported
Finally free from @FreedomMobile - inadequate coverage in BC Interior, free wifi doesn’t work without passwords, and tech supports fail multiple times including being suddenly disconnected from customer service twice in 1 day. Sorry that they can’t compete to help lower prices.
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Bester3330
(@bester3330) reported
@freedomsupport Why is freedom down and so slow
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Stuart Payne
(@stuincanada) reported
@freedomsupport my phone indoor voice calls (2 bars signal) is intermittently breaking up in last few days. No change to phone or calling location. Is the extreme cold this week in Calgary SE a factor for telecoms equipment?
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Patrick Gibson
(@pgib) reported
@FreedomMobile Congrats on losing a customer with two lines for the worst customer service and predatory billing I think I have ever seen. Not that I think the @CRTCeng will actually do anything, but I have lodged a complaint.