Freedom Mobile Outage Report in Courtenay, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (49%)

2. 

   Phone (35%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (4%)

5. 

   TV (3%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jonah Hundert (@jonahhundert) reported 2 minutes ago

  She can't even get proper service on the phone, let alone try and confront this vicious transphobia from @freedommobile without deadnaming herself. She can't even use her legal name on the phone!! 3/

• Geoff fully vaxxed Leonard-Wiseman🏡🏳️‍🌈🇨🇦 (@Geoff_Leo) reported 5 minutes ago

  @freedomsupport Making someone pay for extra data when YOUR towers are down and they HAVE to use the nationwide option? I’m in a freedom zone, but there’s no signal because your tower has now power. So why should I be paying the extra for the lack of service in your zone?

• #TheWorldIsWatching (@crazyxtina) reported 5 minutes ago

  What’s the issue with your service @FreedomMobile? The power may be out in certain areas but I’m having SERIOUS issues connecting but you have no problem calling me when my payment is a day late. #FIXIT

• Satnam Grewal (@SatnamGrewal) reported 7 minutes ago

  Hey @TELUS why does the power outage affect your customers more than @Rogers and @FreedomMobile ? Same area, similar reception because of the tower being shared between you two. I have all 3 in my house and only Telus lines are struggling.

• michael pequegnat (@mike_pequegnat) reported 9 minutes ago

  I'm so over @FreedomMobile, the money I pay a month for my phone bill is not worth this garbage *** data. There was one storm and the data goes to garbage. I bet kudo,Roger's or bells data still works perfectly fine. I don't understand why their data is horrible.

• Nick Resonance (@NickResonance) reported 9 minutes ago

  @freedomsupport Is there currently an ETA for service restoration?

• sagar (@me_skhanal) reported 10 minutes ago

  @FreedomMobile Live agent says he needs my login PIN to access my account inorder to suspend a phone line eventhough, I’m already logged in before chat. How can I trust a random person from Freedom to know my PIN?

• ♡ Julia (@JuliaNichols_) reported 11 minutes ago

  @freedomsupport Is there any timeline of when this is going to be fixed? Also are we going to be charged for the 3 days that your service was out?

• Tweet Latest News (@TweetLatestNews) reported 17 minutes ago

  @FreedomMobile You really internet is slow. I can barely surf.

• Arshdeep singh (@Arshdeepkohli) reported 17 minutes ago

  @FreedomMobile Today, the network quality dropped substantially in NorthYork,ON (Don mills and Finch area). Please get it fixed ASAP