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Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Woody1O
    Mike (@Woody1O) reported

    @freedomsupport I'm getting a network error trying to pay my bill

  • Kojjax
    Jax (@Kojjax) reported

    @FreedomMobile Your customer service leaves ALOT to be desired. It's a wonder you have any customers left at all. I will be cancelling this service and going elsewhere.

  • AlefYei
    Alef Yei (@AlefYei) reported

    It really sucks when a company stops making improvements or progress to their services or offerings. @FreedomMobile comes to mind for their poor network.

  • Allan11644281
    Allan Mitchell (@Allan11644281) reported

    @FreedomMobile I need to update my mailing address. Can you help?

  • TrishaHarriso20
    Sassy πŸ’‰ πŸ’‰ πŸ’‰ πŸ’‰πŸŒˆ 🌈 (@TrishaHarriso20) reported

    @FreedomMobile I have 1 gig high speed on Mt cell phone and 10 gig regular. I've used 1.17g of regular bit am having problems with my data. Why would this be happening?

  • IdarNouti
    Idar Nouti (@IdarNouti) reported

    @freedomsupport It's not working. On the old portal, I was able to do that, but now I can't

  • str4wb3rryacai
    𝟑𝟑𝟑 (@str4wb3rryacai) reported

    @FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel

  • jovenyalogata
    K πŸŽ€ (@jovenyalogata) reported

    @FreedomMobile I really have been needing help for days to have a receipt of my deposits to show them at work, can you help me?

  • Lulu25234855
    Lulu (@Lulu25234855) reported

    Any1 on freedom mobile that have no service right now? @FreedomMobile

  • sidhu_aw
    mandeep sidhu (@sidhu_aw) reported

    @freedomsupport How about give a signal no range here in Brampton from 30 minutes