Freedom Mobile Outage Report in Courtenay, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (49%)

2. 

   Phone (36%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Wes Jones (@WesDJones) reported 5 minutes ago

  @Lovingguys4 @FreedomMobile Lucky to get full speed for the amount you pay for. I’m on the 3G network about 95-99% of the time, yet still “go over my full speed allotment”. Interestingly, even when I’m not using data and only wifi.

• Beverly Pisco (@pisco_beverly) reported 6 minutes ago

  FREEDOM MOBILE IS THE MOST USELESS SERVICE. CUSTOMER SERVICE IS NO HELP WHAT SO EVER!! #FREEDOMMOBILE

• Jamie Carter (@jamiecarter8765) reported 7 minutes ago

  @FreedomMobile Stay away from Freedom if you're in the Niagara region it's services suck bad

• Rena (@RenaKunisaki) reported 12 minutes ago

  @freedomsupport so I should change my phone number every time these scammers randomly choose mine to spoof? That's a lot of expense and hassle to not-fix something that you guys should be preventing.

• Lord Palmerston (@RHPalmerston3) reported 13 minutes ago

  @freedomsupport are there network issues? I haven’t been able to get data for hours in Toronto and I don’t think the issue is with my phone since I’m able to get up on Bell (dual SIM) just fine.

• farhad vohra (@farhadvohra61) reported 18 minutes ago

  @freedomsupport Worst experience of my life getting this carrier, no one is willing to help you out there, tell your problem to agent and asking us to hold and disconnect.. Seriously! Care for your customer is that what you need to be in Business.. Hope anyone is willing to help

• Bonnie Blair416 (@BonnieBlair416) reported 19 minutes ago

  @freedomsupport Can hardware affect text messages with an iPhone 6? Tried everything else to fix not being able to send messages

• Fsahat Ul Hassan (@fsahat) reported 20 minutes ago

  @FreedomMobile Hi I got new line of freedom mobile but connection activation fee is not waived, can you please help me in this?

• DeeRail (@DarrylSawatzky) reported 21 minutes ago

  @FreedomMobile your contact support and your contact us buttons don't work on your app. And you have no DM. Contact me, there IS a problem.

• Sue (@susan_tulk) reported 24 minutes ago

  @FreedomMobile terrible customer service! I will take this further to the media! Cannot get a resolution- bouncing us back and forth from the store to customer service. Train your people!!!!!