Freedom Mobile Outage Report in Courtenay, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (18%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• david (@david71013817) reported 2 minutes ago

  @FreedomMobile @TheJUNOAwards I have a technical issue with my phone

• KushEdiri (@kushlane) reported 2 minutes ago

  @FreedomMobile Hi team, does Freedom roaming work in Sri Lanka? I simply want to receive text msgs while travelling to Sri Lanka. For Example- the OTP pin number to login when logging in to websites.

• ℕ𝕒𝕥𝕙𝕒𝕟𝕐𝕐ℂ (@nathanyyc) reported 3 minutes ago

  @freedomsupport @Jon49071940 Is the Freedom "My Account" down? It keeps timing out, but my Internet works and I want to pay my bill.

• iLive2Eat (@iLive_2_Eat) reported 7 minutes ago

  Need some feedback on @FreedomMobile coverage in #BC - looking to port over my 3 lines from @TELUS. Any current or former customer testimonials? #cellular

• Anthony Gorys (@AnthGorys) reported 8 minutes ago

  @freedomsupport I also don't think I've ever experienced rude customer service agents from @freedomsupport like I have experienced tonight. Customers can't complain or question services or ask for help I guess.

• Jimbob Jones (@ArcticEidolon) reported 8 minutes ago

  @freedomsupport Okay, so in other words, you *can't* help with the problem I described. It's not available online. It's out of stock. Christ, I'd forgotten I had to deal with getting a tab phone on my brother's line, just after my own experience. *******. I hoped I'd be spared a little while.

• Jimbob Jones (@ArcticEidolon) reported 9 minutes ago

  @freedomsupport Like, I spent multiple hours and 2 months chasing down my LG phone, you still tried to ambush me with the $30 fee nobody could be bothered to mention (Walmart's marketing, fyi, makes literally no mention of this. I checked!) And... now I'm caught doing it again? Really?

• TheBurningWolf (@whyte_wolfe) reported 10 minutes ago

  @FreedomMobile First of all, if someone pays a suspended phone line without your damn help, dont charge them. Second, ive seen better service back in 2007 inside underground parking lots. Third: when you get paid for A MONTHS SERVICE it is not legal to manipulate the service and you lie in T&C

• Jon (@Jon49071940) reported 10 minutes ago

  @nathanyyc @freedomsupport Are you using the app? I have had issues with it in the past. I can logon via web browser firefox. Try mobile view first, but if you still have issue try "desktop" view, sometimes the multi factor authentication pop ups don't display correctly.

• Matthêw j (@m_mightyjay) reported 11 minutes ago

  @freedomsupport I still can’t login into my account