Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 11/13/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • h_yaf078 Hassan (@h_yaf078) reported

    @FreedomMobile @SamsungCanada Breaking Bad

  • BaikerC Cris! (@BaikerC) reported

    @FreedomMobile @SamsungCanada Breaking Bad!

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @freedomsupport 15 min on all 3 of them and no successful connection. Would be nice to know what actual network I’m selecting. As I know Bell doesn’t work out here.

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @freedomsupport After being hung up on 3 times I'm not exactly motivated to call. I was hoping Freedom would appreciate me as a client and reach out but I guess that's not the case. Great customer service 👍

  • kanyekitheaa sarah (@kanyekitheaa) reported

    @swagistaniii @FreedomMobile fix up lol

  • vulpiixxxx vulpix ~ (@vulpiixxxx) reported

    @freedomsupport Are your phone services down? I can't receive any phone calls and it says the server is unreachable

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @freedomsupport Why is it almost impossible to get a working Nationwide network (stupid marketing name on your end) when selecting them from the list. Which network works. All I’m getting is empty bars on all 3 of them.

  • sukritikhosla Sukriti (@sukritikhosla) reported

    @FreedomMobile @Brightstar [1/2]Been a freedom/brightstar customer for years. Was trying to create repair request and did not submit but website bug created request on its own. And the request was not as per my requirements. Upon calling [continued]

  • TaishkaLefler hedgehog managers put them in the Gamestop (@TaishkaLefler) reported

    @freedomsupport I got hung up on so I'll try Twitter. I want to remove the Phone Protection Plan 9 from my account. I've had the phone 3 months now, I think I'm good. There used to be codes you could use to cancel various add-ons; text that code & it gets cancelled.

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile WTF.. trying to solve issues regarding my internet and my tab.. wanting to pay off.. upset because service sucks and your reps hang up on me.. 3 times... yeah that will keep me as a customer..