Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 03/21/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jft_bets JFT🇨🇦 (@jft_bets) reported

    @freedomsupport You've told me it's at the discretion of the location to determine "like-new" & to proceed by calling your support line; I'm following up on the phone whilst hoping to have the terms & conditions looked over for unlawful practices that lock customers in deals with no real "trial"

  • sikntrd15 Billy (@sikntrd15) reported

    @freedomsupport @imeldamata I cant believe how absolutely crap this company is. Practically zero phone service and no willingness to help

  • _mxlia Malia (@_mxlia) reported

    @FreedomMobile Your service is trash. Keep this up and your company files for bankruptcy in 2 years because all your customers are going to Bell

  • Mohit26013158 Mohit (@Mohit26013158) reported

    @FreedomMobile Fido offering me 25GB for 40$. You guys have a better offer or should I switch from your network?

  • CraigDax25 Craig Dax 🇨🇦 (@CraigDax25) reported

    @freedomsupport I have to keep my LTE off all the time cause it just keeps switching between LTE and 3G when I’m at work. Doing that kills my battery. I can’t even get a decent signal in Milton where I work.

  • TotvsTvvsEgoSvm Mathieu (@TotvsTvvsEgoSvm) reported

    @FreedomMobile Too bad it's still an iPhone though

  • Albenoz Albeno (@Albenoz) reported

    @FreedomMobile @FreedomMobile why don’t you have network in Montreal?

  • sikntrd15 Billy (@sikntrd15) reported

    @freedomsupport We are flying people to the moon but cant get cell phone service in richmond hill

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile @FreedomMobile has the worst service

  • JohnathanOnland Johnathan Onland (@JohnathanOnland) reported

    @FreedomMobile No 5G and LTE doesn't work in my hotel. I can't get a dedicated internet connection here because they ripped it out and you stopped selling hotspot modems anyway. Only choice is to crack wifi because you can't get prepaid unlimited data with cash anymore. Way to lock out the poor