Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 11/13/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Artsygal2019 Artsygal (@Artsygal2019) reported

    @BhalinderBedi @madebygoogle @FreedomMobile I'm having the same problems. Not able to send or receive texts. Also no connection at times. Hot battery when using maps. Basically the phone is not operating as designed. The second line on my account with a pixel 6 pro just erased all messages, contacts, and emails.

  • ShipShapeCruise TEAM RECOVERY ACCOUNT (@ShipShapeCruise) reported

    @_Cee_Squared @freedomsupport Kindly send me a direct message to help you recover back your account

  • rajcan7 Razz (@rajcan7) reported

    @FreedomMobile Using freedom from 4 years. Now I experience worst service 😒 😑. No one to help existing customer and they disconnected my service

  • ConstantObs Constant Observer (@ConstantObs) reported

    @freedomsupport Hi. I just activated a line. Cellular service works, but there is no data. The plan includes 3G of LTE data.

  • tabishiqbal_ Tabish Iqbal (@tabishiqbal_) reported

    @FreedomMobile hate your online portal. Payments never get processed. POS. I need to switch but they all suck

  • lovespark2121 MedGeekRN (@lovespark2121) reported

    @FreedomMobile Hello, may I know if I can suspend my freedom mobile service for a month and a half until I am out of country? I hold a tab and can pay the my tab charge but I will not be using the call or internet service from outside Canada. Been with freedom 4 plus years.

  • TheCamMoore Cam 🇨🇦 (@TheCamMoore) reported

    . @FreedomMobile you want to tell me why I spent 30 minutes trying to unlock a phone and two agents both didn't help You want me to call the CRTC?

  • CoinConsultants Alex Denzo (@CoinConsultants) reported

    @AnthonyLacavera @FreedomMobile Ya ya ya... People have been saying that for 10 years. Your service will be garbage, and everything will be roaming. **** Canadian telecoms.

  • _Cee_Squared The Somm of All Things (@_Cee_Squared) reported

    @freedomsupport hi, I'm trying to pay my bill but I can't login with my phone number and pin. Even with express pay, it doesn't recognize my number as a Freedom phone number. Any help with this?

  • rajcan7 Razz (@rajcan7) reported

    @FreedomMobile This is not working.. can they fix this? Very poor service from the app.