Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 12/12/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • codeanil1 Anil K Thakur (@codeanil1) reported

    Hey @freedomsupport @FreedomMobile My account +1 226 5078470 is billed Incorrectly. Payment deducted from my credit card automatically. While talking with Support They said Your refund is processed and you will get back within 5 working days. It's been 10 days but no resolution.

  • SueSmarz Susan Smarz (@SueSmarz) reported

    @freedomsupport It doesn’t seem like normal protocol to me when I have spent over 6 plus hours on the phone plus having to go to a Freedom store for security issues that keep happening over and over again. Last time I was credited why not this time?

  • r3quiredreading Patrick Cartlidge (@r3quiredreading) reported

    @freedomsupport I would, but when I need to send a message about this problem, there’s either ‘No Service’ or you throttle my data.

  • KingOfTarnished King (@KingOfTarnished) reported

    @TrifGaming @FreedomMobile Ive been using koodo for like 10 years awesome service

  • LonghugJessica Jessica (@LonghugJessica) reported

    @freedomsupport It took me 200 pages of reading to find one line that said, "If a telecomm provider, aside from billing issues, has provided reliable as outlined service they shall not fail on their banking as guaranteed by the government of said said nations, signed

  • brademes Brad Emes (@brademes) reported

    @freedomsupport problems in North York??? Phone signal keeps cutting out!

  • Kimbo74467683 Kimbo (@Kimbo74467683) reported

    @FreedomMobile seems like the network is down?

  • LonghugJessica Jessica (@LonghugJessica) reported

    .@FreedomMobile My Better Business Bureau claim is still open, why haven't you responded to them. They make it public how you handle yourself and any of these cases are simple to settle if you side with the customer that they were told free phone with two year plan repay not free

  • Wojssource Woj's Source (@Wojssource) reported

    Is there a worse phone company than @FreedomMobile ? Easily the worst service provider.

  • InCYnityy InCYnity (@InCYnityy) reported

    @TrifGaming @FreedomMobile Correct. Freedom is cheap, but there's a reason. I'm in waterloo and work at telus if you need a hookup. Boxing week starting soon so not a bad time to be in the market