Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 12/31/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • theudm Maniac (@theudm) reported

    @Garossino @FreedomMobile signal, I guess. In this case I kinda support them.

  • PolarBearMama4 CanuckArmyMom (@PolarBearMama4) reported

    @FreedomMobile I've got no call/text service currently and cannot use online service due to text authentication. Is there a service outage in Mississauga?

  • neverwake72 Daina Camille (@neverwake72) reported

    @FreedomMobile You guys are terrible. I went in to get a zero down phone and was told to buy the phone outright before I was eligible to get it. Makes no sense. Needless to say I went back to fido.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile School's out, work never gets a summer break. XD

  • banboon6 redsky (@banboon6) reported

    Was not allowed into a @FreedomMobile store today. When I called to file a complaint and cancel- I kept being transferred and no one would provide answers! Switched service providers right then and there and so are my friends! #CustomerExperience #Vancouver @vancitybuzz

  • DavidGilbertVO 🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

  • rlsavard Re (@rlsavard) reported

    Hey @FreedomMobile you assigned my number to somebody and their contacts keep being redirected to me but yet when they call other numbers, my number shows up. Fix your problem please. I'm so glad I switched companies. This is annoying and not the first time it's happened.

  • yay00001 ADT (@yay00001) reported

    @FreedomMobile eSIM Swap feature does not work on MySupport and Freedom has no intention of fixing the issue as not many users have reported using this feature. Is it true? Reference chat with your agent-Case ID: C74862096.

  • PolarBearMama4 CanuckArmyMom (@PolarBearMama4) reported

    @freedomsupport Thanks for the quick message back. Think the problem is fixed! Not a Freedom issue.

  • IamBadassER _Kudos (@IamBadassER) reported

    @FreedomMobile you are my crutch during this outage 🤌