Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 01/23/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @FreedomMobile I can't be more disappointed with such service provider and I m trapped since they didn't want to refund my money which they were deducting twice from the debit and current they are ignoring a client safety who clearly informed them

  • imglorife Glorifé Cocjin (@imglorife) reported

    Anyone else having issues with @FreedomMobile ? Trying to top off my paygo plan cuz apparently I do t have enough $ & then it says my card wasn’t processed, but when I check the bank, it processed it 2x.... but apparently still have no funds to make a call.

  • SanchezJusely J-U-S (@SanchezJusely) reported

    @TheJUNOAwards @justinbieber @FreedomMobile Unstable I vote for #JFCJustinBieber

  • _siddharthshah Siddharth Shah (@_siddharthshah) reported

    @FreedomMobile @freedomsupport - I am having hard time with the customer care service. I have been told at store that activation fees will be waived off after talking to customer care but no one is listening. I trusted your store and now it is going nowhere. Can someone help ?

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @freedomsupport if my safety is your priority you shouldn't need more than 24hrs but you took 1 week and now you are extending it for another week ignoring the incident that happened to me last time and I wasn't able to use my phone to call the hospital while I m next to my daughter!

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @FreedomMobile If anything happens to me and I need to use my phone to call a hospital or an emergency @frdmmobile you ll be held accountable I said it right now over the phone and it s registered and I say it now I clearly said that

  • sendtomarly Marly (@sendtomarly) reported

    @freedomsupport We have 2 phones without service for quite awhile. Help!?

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @freedomsupport I ve been contacting you guys several times since March 1st and I was extremely patient your colleagues have been promising me solutions but in vain last time they told mr they ll call back after one week with a solution and guess what they didn't.i was the one who called

  • GarbageJames JamesUpNorth (@GarbageJames) reported

    @FreedomMobile way to make it next to impossible to close any internet account ever , use our fast messaging service , takes about 4 min per reply. I’m sure 30% of freedoms customers are just people who still pay their Bill cause they can’t get through to cancel .

  • MKQTR4 MK QTR (@MKQTR4) reported

    @FreedomMobile @TheJUNOAwards Educate your customer support agent how to handle customer issues with respect..!