Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 11/24/2025 14:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 82bonez Bonez (@82bonez) reported

    @FreedomMobile Freedom has the most strict credit requirements and the worst network ever. No thanks

  • bjdk bjdk (@bjdk) reported

    @GeekyGoldenberg @FreedomMobile If you use self service, Rogers waves the setup fee

  • PegStaruch Peg Staruch (@PegStaruch) reported

    @FreedomMobile How is it possible that I'm barely getting two bars (and zero lte) in K2G? And often it will show "roaming only, no service"? It's literally the centre of the city? Puzzling.

  • AliceRoseAnew Mx Penny Rose 🌹 (@AliceRoseAnew) reported

    I don't suppose you want to give me an unhelpful message @freedomsupport? I already know you can't help, because your company's policies enforce systemic transphobia.

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport hi I'm from Ontario canada and my freedom mobile data is very slow its always going to 3G or 4G and the speed is terrible and I am on a samsung Z fold 3 5G.

  • beingahumaan mukadder (@beingahumaan) reported

    @FreedomMobile ****** service and doesnt have 5g. They don’t invest 5g anymore. Don’t buy it.

  • notommorowkiss Howie (@notommorowkiss) reported

    @FreedomMobile quality sucks bad service, please close down this pathetic company, literally the worst provider in all of Canada

  • FaisalZamir786 Faisal zamir (@FaisalZamir786) reported

    @freedomsupport I have texted but nobody seems to issue a refund.

  • Dogtor_Evie Evie (@Dogtor_Evie) reported

    @freedomsupport you guys mistakenly billed me for over $100 in roaming data fees when I had a roaming data package and got refunded. I'm still being billed roaming data charges when I have a package. I'm in the USA and bought 1gb of data that I've not used up Wtf?

  • Nathan830911 Nathan  (@Nathan830911) reported

    @FreedomMobile Slow internet ever.