Freedom Mobile Outage Report in Courtenay, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• austin mcneil (@1mcneilaus) reported now

  @freedomsupport why would you allow a sales rep to waive the $45 connection charge (which is a ridiculous charge BTW) only to then turn around a blindside a customer and add it to their monthly bill.

• Maroha Berry (@anaxerete) reported 3 seconds ago

  @freedomsupport Honestly, Freedom's Twitter support is amazing. They were able to resolve my issue expediently after encountering challenges with phone support. They have definitely redeemed themselves and have proven they actually do value their customers. Thank you!

• Marie ANTONiETTE (@Mantoniette13) reported a minute ago

  @freedomsupport I DMed you. Big problem. Ugh.

• Manu Shaji (@manukshaji) reported 2 minutes ago

  @freedomsupport I could not login into my account from yesterday

• Rick Kulesza (@RickKulesza) reported 6 minutes ago

  @freedomsupport I could not here calls , some times cracking, sometimes nothing at all, generally they could hear me, is there a problem…. Windsor Ontario

• JB 🍁 (@_sheepking) reported 7 minutes ago

  Why is every @FreedomMobile customer care rep extremely incompetent. Im doing a simple plan change and it has taken over an hour. This is one of the most basic things in Wireless

• Karen (@Karen46391367) reported 10 minutes ago

  @freedomsupport can you check why group messaging on my iPhone is not working suddenly? Can’t send or receive text in group messaging.thanks

• TheDupes (@TheDupes) reported 12 minutes ago

  @FreedomMobile I was late paying my bill by 7 hours, my deepest regrets, but did you have to shut down my outgoing service? #virginmobile

• Aishwarya Rangarajan (@AishwaryaREswar) reported 13 minutes ago

  @FreedomMobile I'm fed up of your customer service in just 2 days!! I requested for a Port request while purchasing your network's plan.. its not done and Ive big issues cos of this! Here is the reference number FSR00382680

• Laura Nerenberg 🎻 (@junezaria) reported 16 minutes ago

  On the line for over 40 min trying to resolve almost $100 in charges I never incurred. Latest rep offered to refund me %50 of what @FreedomMobile is trying to STEAL FROM ME! If I tried to rob a person and only return %50 of goods, I'd be arrested. Where is the regulation?!