Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 12/02/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ketanrdc Ketan (@ketanrdc) reported

    @FreedomMobile Hi, I had a prepaid account which expired because freedom mobile failed to execute auto pay on my card. The card is stilI valid and subsequent transactions of freedom mobile have passed without any problem. I had about $500 balance in the account and it was made 0

  • Satvind70085516 Satvinder Singh (@Satvind70085516) reported

    @freedomsupport I have been struggling with my e-sim transfer. I haven't been able to use the wifi calling option since I migrated to e-sim. I'm going to switch to some other network if this isn't resolved in next 2 days or if I'm not given a proper resolution. Fed up of chasing you guys.

  • Amritzaildar195 #I_STAND_WITH_FARMERS (@Amritzaildar195) reported

    @freedomsupport No I don’t need your help now

  • badsquishy86 Nicholas Burke (@badsquishy86) reported

    @freedomsupport are you having network issues related to SMS? I can't seem to send any sms messages. Haven't tested phone calls yet.

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.

  • novology1 Nadine Stillman (@novology1) reported

    @freedomsupport can someone please explain why I’ve not been able to pay my bill since April 3?? I’m in a different country and haven’t had phone service for over 10 days. Customer service doesn’t care and keeps telling me it’s an issue on my end. Your system error, not mine!!

  • ItsHanaCakes East African Babe (@ItsHanaCakes) reported

    @FreedomMobile is a fraud! They take your payments and act like you never paid. 🤬🤬🤬

  • AshCHopkins Ash (@AshCHopkins) reported

    @FreedomMobile your website and app are terrible and wont load the page to show me available devices for upgrade or anything. What's going on?

  • Michael38551821 Michael Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @StanWms @FreedomMobile @TheJUNOAwards I dunno, maybe getting pissed off about how many times a tweet appears in a timeline is not a hill I would choose to die on and if it's the least if your problems then count yourself lucky

  • Haydunk1 Haydunk (@Haydunk1) reported

    @TheJUNOAwards @FreedomMobile Bad Vs. Bad...