Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 11/21/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • chromewebstore_ Chrome Web Store (@chromewebstore_) reported

    @FreedomMobile freedom mobile I love your plan but you can't be saying **** like this

  • daddelight Nicholas Miklosh Gaal (@daddelight) reported

    @freedomsupport Could you please post a service status report for today?

  • Steve57280634 Steve (@Steve57280634) reported

    @freedomsupport I just got my new phone from freedom on Tuesday and found out on Wednesday that the screen is cracked and have been getting a huge run around and no help in dealing with this issue

  • CC09437828 C C (@CC09437828) reported

    @FreedomMobile The worst customer service in all phone companies

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @freedomsupport @freedomsupport Mental support or technical? Or both!

  • sungmanitu88 @sungmanitu88 (@sungmanitu88) reported

    It's unusual for me to actually thank my service provider @FreedomMobile but I think it's only fare as I still have the ability to have 2 communication devices in operation. I promise I will catch up on my bills ASAP. 🙏

  • HotDiceMinis T (@HotDiceMinis) reported

    @FreedomMobile Just a heads up your "shop" page is broken for me on mobile and desktop.

  • daddelight Nicholas Miklosh Gaal (@daddelight) reported

    @freedomsupport your mobile service is totally down in Edmonton right now

  • netto_fornari G. Netto (@netto_fornari) reported

    Worse customer service ever @FreedomMobile !

  • 343Ticket 50 xp (@343Ticket) reported

    @FreedomMobile I tried to set up a plan with you but your local provider here got closed down cos the branch owner didn't pay rent