Freedom Mobile Outage Report in Courtenay, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (17%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Enes (@Enestuvwxyz) reported 32 seconds ago

  @freedomsupport Hi! My account got suspended because I did not top up on time. I just paid my outstanding balance, how long does it take for the service to continue again?

• Mayank Y (@MayankY11) reported a minute ago

  @freedomsupport I bought a phone outright from a Freedom store, without a connection. And now Freedom is trying their best to not unlock that phone. Have spoken to atleast 5 cust. care reps and everyone gives a different solution which were proven wrong later. -1/2

• anna (@annav1111) reported a minute ago

  @freedomsupport The app and page are not working to log in and my top up didnt work either

• L. C. H. (@1ncredulous) reported 4 minutes ago

  @FreedomMobile Charging me twice a month the past 3 months now saying I'm over my limit. Impossible, I'm on home wifi mostly, plus proof on my phone how much network data I use not even close! #freedommobile

• William Lincoln (@WilliamLincolnA) reported 5 minutes ago

  @freedomsupport Will you be offering the Pixel 6 Pro on release day? If so, which colours & storage options? I'm a long time Freedom customer but Telus is offering pre-registration for the Pixel 6, and I need to upgrade to the 6 the moment it's released (my Pixel 2XL is dying)

• 🌈🇨🇦🍁Mocha 🍁mom -Charlotte 🇨🇦✌️ (@Charlot31041072) reported 6 minutes ago

  @freedomsupport Well maybe help people who have it . Is G5 still in beta version .I sure don’t want it 🤮

• Predrag Blagojevic (@pblagojevic) reported 8 minutes ago

  Hi @FreedomMobile, yesterday I purchased a 6mth prepaid plan and just today learned that your network doesn't cover even the very urban neighborhood of Steveston in Richmond, BC. Is it possible that there is no cancellation/refund available?

• Chad Goberdhan (@780ChadG) reported 10 minutes ago

  @TeamVisalus @FreedomMobile Trust me they suck dude worst cell provide there is .. check Shaw mobile and or even Telus

• Salvinder Singh (@Singh_Parhar95) reported 11 minutes ago

  @freedomsupport How about - one of your agent makes a mistake on a customer account and you make the customer pay for it for 3 months, and on top of that you refuse to issue refund? @FreedomMobile

• Dianne Robinson (@Silntdesigns) reported 14 minutes ago

  @freedomsupport Since 10am yesterday service has been sporadic at best, dropped calls and lost service. Tried calling the tech dept 10xs, waiting 10-15mins, then call gets dropped. What the HELL is going on?!!!!!!!!!!!!!!!!!!!!