Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 03/17/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • danrussell67 dan russell (@danrussell67) reported

    @eurogeorge @FreedomMobile Dunno no stores open and visualy impaired currently so online crap n auto replys i avoid , Why ?

  • KeilKeri Keri Keil (@KeilKeri) reported

    @freedomsupport Really! Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

  • Esther46370627 Esther (@Esther46370627) reported

    @freedomsupport #COVID #BOXINGDAY please can I get a DM link as I am currently being abused by a Freedom agent named S.C on Twitter. This person does not read and is infuriating - agent also keeps telling me to go to a store - please help

  • KeilKeri Keri Keil (@KeilKeri) reported

    @freedomsupport Really? Spend 3 hrs trying to get to a bill resolution and agents and supervisors were of no help. Will be porting out to Rogers tomorrow. Customer service sucks.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @FreedomMobile I don't suppose there's a way to see if a phone is in-stock online without needing a login? Alternatively, what sort of process do you guys do for stock, anyhow? Like, if something goes out, should it *theoretically* come back in, etc...?

  • CandyarseYEG Candyarse (@CandyarseYEG) reported

    Trying to upgrade my phone without going into a @FreedomMobile is annoying as ****.

  • KeilKeri Keri Keil (@KeilKeri) reported

    @freedomsupport Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

  • Esther46370627 Esther (@Esther46370627) reported

    @freedomsupport specifically Z.Z please learn to read English!!! I dIds not get a rep I was told at the store I can only buy a phone online as I am not a new customer. AGAIN I WANTY TO BUY A OHONE CONTACT ME SO I CAN GIVE YOU MONEY TO BUY A PHONE

  • StinsonAF Adriana (@StinsonAF) reported

    @freedomsupport having issues sending MMS. Anything down?

  • Takinagrumpy T.J. Smola (@Takinagrumpy) reported

    @FreedomMobile my texting has been down since 6pm christmas day everything else works fine. Anyone else have this issue?