Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 01/13/2026 21:05

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Trevorglove Trevor Fedan (@Trevorglove) reported

    @freedomsupport Never have I spoken to anyone outside of Egypt and this is a Canadian company... What about Canadians and Canadian jobs?? @Rogers so many issues with these clowns you need to fix they are going to leave a stain on your name you can't wash off

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @FreedomMobile I can't be more disappointed with such service provider and I m trapped since they didn't want to refund my money which they were deducting twice from the debit and current they are ignoring a client safety who clearly informed them

  • justinfrederic JuStIn FrEdErIc (@justinfrederic) reported

    @njmckenzie @freedomsupport I'm having the same issue! @freedomsupport

  • sunnyparmar86 sunny parmar (@sunnyparmar86) reported

    @FreedomMobile one of the worst technical support i have ever faced, 10 days 3 escalations and still problem not fixed

  • Ok2020WeGetIt Is it over yet (@Ok2020WeGetIt) reported

    @FreedomMobile @TheJUNOAwards I'm going to miss you guys once Rogers has gutted Shaw like a fish. 😢 I was actually going to switch back to you guys right away as I'm back to living in your service area. I'm sorry freedom, you guys as freedom & as wind previously were a great mobile company. #ripcompetition

  • imglorife Glorifé Cocjin (@imglorife) reported

    Anyone else having issues with @FreedomMobile ? Trying to top off my paygo plan cuz apparently I do t have enough $ & then it says my card wasn’t processed, but when I check the bank, it processed it 2x.... but apparently still have no funds to make a call.

  • njmckenzie ПΣЯM © (@njmckenzie) reported

    @freedomsupport ..and I think you accidentally unplugged your phone network on the way out.... :(

  • The_Hobo_Jesus The Sneaky Canadian© (@The_Hobo_Jesus) reported

    @freedomsupport Hey, could I get a bit of help/explanation about something to do with my account?

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @MKQTR4 @FreedomMobile @TheJUNOAwards I hear you well I can't be more disappointed with such service provider and I m trapped since they didn't want to refund my money which they were deducting twice from the debit and current they are ignoring a client safety who clearly informed them

  • sfeldman Sean Feldman (@sfeldman) reported from Calgary, Alberta

    @freedomsupport reception in Royal Oak NW is horrid. 3 different phones.