Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 02/23/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tabu424 T_Bell (@tabu424) reported

    @freedomsupport Just don't expect proper answers from anyone IN Canada. CSR in Eqypt (& elsewhere) may be cheaper metric but NOT when Cdns have to make multiple calls to get problems 1/2 fixed. Cheaper offshore is NOT better for here. @CanadianPM put jobs back in Canada, BEFORE next election!

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile Eh, I remember those days. Just never listened to the song beyond two times. :D Never even tried doing the shake either. Especially after lunch.

  • caffein3_fiend 😷 b{ri}ot grrl (@caffein3_fiend) reported

    @FreedomMobile Why would I pay for 10GB of freedom network full speed LTE and only 1GB of nationwide if I’m living somewhere with no freedom network RIP 🪦 Hey freedom, North Bay Home Network coverage this summer? then u can keep my money hehehe

  • KriselVictor Victor Krisel (@KriselVictor) reported

    @AnthonyLacavera @FreedomMobile @WINDmobile Wind was great value over the other players. Yeah, there were some problems with dead zones but as the infrastructure was built up these were less of an issue. Was sorry to see the company acquired by Shaw. Hope your bid to reacquire is successful.

  • caffein3_fiend 😷 b{ri}ot grrl (@caffein3_fiend) reported

    also now realizing that I’ll have to reconfigure my phone plan when I move to North Bay bc @FreedomMobile doesn’t have service there other than Nationwide hopping onto other providers and my current plan will be all but USELESS for data up there. But that’s a problem for Sept 🙃

  • squigley_ Simon Quigley (@squigley_) reported

    @freedomsupport @FreedomMobile Having worked in the telecommunications industry for more years than I can remember, and at least 4 providers, it's not good enough. I know you're a small network, and you get screwed by the oligopoly, and the CRTC is useless, but surely you can do better than this

  • WahajK21 Wahaj Khan (@WahajK21) reported

    @freedomsupport Has there been a disruption to service or has something changed? I'm constantly getting "waiting for connection" and weak to no signal in my own home lately and that's never been the case the past 10 years

  • RasKanji ➐ kantaro (@RasKanji) reported

    @freedomsupport Well no, you get the tablet for $270 in service fees. It's a dubious promo but wtv.

  • starfiremoonbae 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported

    @freedomsupport sure, wonder if freedom will do the same as @Bell and ignore it. i’m sure you guys dont want clients talking about issues with your services publicly.

  • downtownTOc Ch.He (@downtownTOc) reported

    @FreedomMobile does Freedom offer a vacation mode to suspect service for a month (while on holiday) and pick the same package back up on return to Canada?