Freedom Mobile Outage Report in Courtenay, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Marilyn Nicholls (@Marilyn0926) reported 2 minutes ago

  @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??

• Shma Singh (@ShmaSingh) reported 5 minutes ago

  @freedomsupport that doesn't solve the problem. I need a manager to call me, which they do and three times theyve left 6 digit return numbers. All this after you reneg on your offer.

• Matt Fraser (@MattOnDemand) reported 12 minutes ago

  @freedomsupport Can I use that 50GB anywhere in Canada? If not, what is the benefit of Freedom over Fido which does have? Why pay the same price if your network is significantly smaller

• Wendy (@WendyHappenings) reported 12 minutes ago

  @freedomsupport Been waiting for over an hour to talk to someone in live chat and waited 1 hour for someone to call me back from loyalty. Can someone help?

• Hugh mungus (@somerandodude38) reported 14 minutes ago

  Had the worst ever experience with @freedomsupport They flagged my account for "excessive texting" and locked me out of texting for an entire month. They did not inform me of this. When I called technical support multiple times they assured me my device was the issue.

• bikku (@bikku88) reported 16 minutes ago

  @freedomsupport I never got reply back despite providing personal info

• Lora Anjos (@loraanjos) reported 21 minutes ago

  Then there is telecom. Ordered a new phone for my daughter from @FreedomMobile. Phone missing. Call the shop for 2 weeks no answer. Call @FreedomMobile and they say I have go in because it's not their problem. If they can't manage basic stuff what exactly are we paying for.

• Jon Tornada (@JonTornada) reported 23 minutes ago

  @freedomsupport This is a huge issue that definitely needs the CEOs attention. I don't exaggerate. The company is paying people to create basic orders when these orders could be done in two minutes. Huge waste of time and money!

• Shma Singh (@ShmaSingh) reported 24 minutes ago

  @freedomsupport is it usual for you to offer a deal to a customer as he/she is leaving the company, only to remove the deal after the fact?

• Shma Singh (@ShmaSingh) reported 27 minutes ago

  @freedomsupport Poor does not explain it.