Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 11/14/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lisastar08 Lisa (@lisastar08) reported

    @freedomsupport And why does it come to Nationwide where you do offer service? Now I’m in Barrie, ON and keep losing data connection when there’s even a Freedom store around the corner

  • EmpressCarri Carrie (@EmpressCarri) reported

    @FreedomMobile Guys the internet is still down, any updates on service restoration???

  • _hetna hetna (@_hetna) reported

    @FreedomMobile Worst company I've ever had to deal with. Don't buy their ****.

  • Akanksh63283910 Akanksha Sharma (@Akanksh63283910) reported

    @freedomsupport Is internet down ….. yesterday mobile data was not at all working and today its the same thing … nothing loads up … what’s going on?

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @FreedomMobile is your app down?? I can’t pay my bill?

  • zarehskhan1 Sheraz Khan (@zarehskhan1) reported

    I've never seen such a stupid service at Freedom Mobile contact center, I requested to port-in my daughter's number from Rogers to Freedom. They changed my number with my daughter nbr. I wish I never moved to Freedom #FreedomMobile #Rogers @freedomsupport

  • harmanmultani2 Harman (@harmanmultani2) reported

    @freedomsupport u guys closed and my internet is down

  • Trickster4011 Name (@Trickster4011) reported

    @FreedomMobile I was verbally and physically abused by a freedom employee. Don't use their network! I am still in the process of recovery.

  • marvinandro Marvin (@marvinandro) reported

    @FreedomMobile Another customer here who finished the 1G "roaming data" already and will have a hard time getting up north this long weekend with no data.

  • luttrell20 Terry Luttrell (@luttrell20) reported

    @FreedomMobile Hopefully the phone is better than your service because I can't go into Walmart without losing signal