Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 12/03/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mattwadlow Matty (@mattwadlow) reported

    The worst phone company in toronto has to be @FreedomMobile , the lack of customer service, lies, and agents unable to write notes promised into my account is beyond infuriating.

  • jimbugg ★ Jim Bugg ★ (@jimbugg) reported

    Not one to complain, but @FreedomMobile and its network just stinks. 6+ years as a loyal customer with multiple line. Network is getting worse + lucky to even connect many times. Even for emergencies. Brutal. I guess you get what you pay for. #wireless #unhappycustomer

  • A24452601 Kwame (@A24452601) reported

    @freedomsupport @andrealori Mine too I hate this network

  • luttrell20 Terry Luttrell (@luttrell20) reported

    @freedomsupport How about no service in BMO field in Toronto no service there either. And that's a open field

  • zarehskhan1 Sheraz Khan (@zarehskhan1) reported

    I've never seen such a stupid service at Freedom Mobile contact center, I requested to port-in my daughter's number from Rogers to Freedom. They changed my number with my daughter nbr. I wish I never moved to Freedom #FreedomMobile #Rogers @freedomsupport

  • MikeFromBC123 Mike of the North (@MikeFromBC123) reported

    @freedomsupport I’m happy with everything else about Freedom, but the service that day was really bad. Just kept blaming us. Didn’t care we were 20-30 kilometres away from the US in Canada.

  • jackiegrohs Jackie Grohs (@jackiegrohs) reported

    @FreedomMobile What is happening to freedom service ? I had the best service in Grater Vancouver for two years, now getting dropped calls and spotty service :(

  • Gingiraf Ginger (@Gingiraf) reported

    @Inferno593 @FreedomMobile Don’t be fooled. Freedom is absolutely awful, go with Bell or something. Their service is actually reliable

  • EastEndFinest1 JuNioR aka JXL (@EastEndFinest1) reported

    @FreedomMobile So THAT'S how you treat customers that have been with you since WIND days. Having supervisors HANG UP the phone when dealing with an issue. I WILL be taking my services elsewhere. You just lost a customer!!!!

  • QuinnFatherof4 Quinn (@QuinnFatherof4) reported

    .@FreedomMobile .@freedomsupport $45 charge to upgrade a phone. Just a B.S. cash grab. No service improvements. No wonder cell phone companies are universally hated. #FreedomMobile promise to be different but they're all the same in the end. Time to bring in competition from USA.