Freedom Mobile Outage Report in Courtenay, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (49%)

2. 

   Phone (36%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• ChrisW (@ChJWo) reported 59 seconds ago

  @freedomsupport And why wouldn't I qualify for the BYOP discount? I never buy a phone through the carrier. Why reward new customers and not give that same reward to existing customers?

• my name is...Val (@ValenSinn) reported 2 minutes ago

  My phone is out of data again! @FreedomMobile sucks

• Elizabeth Vasquez (@Ely_Vasquezz) reported 4 minutes ago

  @FreedomMobile I need help with my account please

• 🃏 (@Jemini___) reported 6 minutes ago

  @freedomsupport @AnthonyLacavera Please help me understand how my consumer rights are respected in this matter

• 🃏 (@Jemini___) reported 8 minutes ago

  @FreedomMobile How do you find it acceptable that your customer service team is not unlocking my legally purchased second hand iPhone? SIM locking has been banned in Canada for more than four years. This is not acceptable.

• kee (@WhyPreeeeeeee) reported 15 minutes ago

  **** @FreedomMobile This has been over 2 months now and I’m still dealing with this ****. They keep telling me I haven’t paid my bill and now they have called collections on me. There’s a reason I am no longer a freedom mobile customer. The worst customer service in the world

• Thanasi Dimakas (@tdimakas) reported 20 minutes ago

  @AnthonyLacavera @FreedomMobile Was a former Freedom customer and although the plans were cost effective, the reliability of service was mediocre at best (dropped calls all the time) and the customer service over the phone was painful. I tried supporting the ‘small guy’ but didn’t feel supported back.

• Paul (@ChiefHubbaBubba) reported 22 minutes ago

  @AnthonyLacavera @FreedomMobile I have freedom still cheap and still sucks ***.

• Angela Onuora (@angelaonuora) reported 23 minutes ago

  After escalating a billing issue I just spoke to a so-called manager from @freedomsupport @FreedomMobile who was so dismissive and rude. This cannot be the best customer care or highest level of escalation you have to offer.

• chrisc (@nl_rock) reported 24 minutes ago

  @FreedomMobile on hold for 15 mins and then disconnected? Is this your customer service policy?