Freedom Mobile

Freedom Mobile Outage Report in Courtenay, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Courtenay, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Courtenay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Courtenay, British Columbia 11/21/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CarliDrewTrebor Carla Verdugo (@CarliDrewTrebor) reported

    @freedomsupport hi there, I have an insurance and I wanna use it cause my phone is broken so how can I do it

  • AJHrfl3088 AJ (@AJHrfl3088) reported

    @FreedomMobile wtf is going on with your login site and why is my account suspended.

  • djjohnhookah shawn mills (@djjohnhookah) reported

    @GwapogiTalaga @koodo @FreedomMobile Same will happen with freedom. Just wait till they mess with your billing. I lasted one contract no issues and since renewal they’re making stuff up

  • Toulla101 Toulla (@Toulla101) reported

    @freedomsupport NO I will not talk to a company that pushed me down to the core. The manager on the phone was cold and brutal and that's the reality of the matter and she has to deal with thar in her own subconscious because I would never treat a person that way. I want my phone line connected

  • thewantedryan Ryan MacGorman (@thewantedryan) reported

    @freedomsupport Refused to let me talk to a higher up his pay grade, went on mute to talk to his co worker, I ended up getting hung up on because of your crappy network that I had to use your text message and the wonderful lady helped me out there. THAT WOMAN deserves a raise and that dude -

  • kenmonye Fourteen-kay (@kenmonye) reported

    @freedomsupport your network in Livingston Calgary is a joke failed calls after 20s like I am 10m from city centre we need antennas this way please

  • BeeerEngineer Nish (@BeeerEngineer) reported

    @FreedomMobile really unhappy with the service . Made to run around for just one SIM card … don’t think freedom bothers about new connections

  • Toulla101 Toulla (@Toulla101) reported

    @freedomsupport 😔No that's not the reality of your company and you know what not having my phone does not help the situation and they cannot connect my line and that's the reality of the greedy world. Freedom mobile made their millions they can't wait a few more days? I live in poverty and

  • BizDirector Howard (@BizDirector) reported

    @FreedomMobile what a terrible company, even worse is their customer service, third party and run out of the phillipines by people who do not understand english. They hang up when you ask to speak to a manager.

  • nasserjaba Nasser Jabakhanji (@nasserjaba) reported

    @AnthonyLacavera Agree with some points, especially the fake competition, but FreedomMobile did not save Canadians any money with its poor quality and coverage and targeting students only, and the counter actions taken by big three using lower quality for cheaper services