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Freedom Mobile

Freedom Mobile Outage Report in Cranbrook, British Columbia

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 30% Phone (30%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • StablesValerie
    Valerie Stables (@StablesValerie) reported

    @freedomsupport I am not talking about data, we all had issues staying connected to the nationwide partners for phone and text service. Your nationwide coverage is virtually non existent in Saskatchewan, even in Saskatoon. One cannot make or receive phone calls or texts consistently.🤨

  • JohanKimmers
    Johan Kim (@JohanKimmers) reported

    @FreedomMobile hey guys is there an issue with the network. Everytime I try and make a call it goes immediately to call ended and cuts.

  • randomaf8273
    JoKesOnYoU (@randomaf8273) reported

    @FreedomMobile Try and get an answer out of any of their reps on what their data speeds are....good luck!!! Ask someone at Bell, they'll tell you in 1 second. Ask someone at Rogers, they'll tell you in 1 second. Ask someone at Freedom, you get a song and dance and never get an actual number

  • 0Teacherbot2
    TeacherBot2.0 (@0Teacherbot2) reported

    @freedomsupport I was actually referring to Apple. I have no issue with Freedom Mobile Care at all. The irony of experiencing "freedom" by purchasing Apple products was my point.

  • mindstatex
    ✨Reina Nakamoto✨ 🕊 (@mindstatex) reported

    Man @FreedomMobile has really bad service. The line takes forever, and the chat person can't help

  • Omphalo77707274
    -*Omphalos*- (@Omphalo77707274) reported

    @FreedomMobile I am trying to get customer service help. My father has been charged for over two years for a service he canceled two years ago. Called Customer Support and they keep putting me on hold. Transferring me from one "supervisor" to another. They won't issue a refund.

  • akshitraheja
    AKSHIT RAHEJA (@akshitraheja) reported

    @CrystalGs_World @freedomsupport I am having the same issues. @freedomsupport you need to escalate this. You guys are not even aware of the issue. What are your field analysts doing if they are not aware of the issue? Everytime end user has to complaint and then it’s escalated. Ridiculous.

  • StablesValerie
    Valerie Stables (@StablesValerie) reported

    @freedomsupport Your network reliability is terrible. I have raised concerns with reliability even in Calgary and you do nothing to fix your issues. Let’s keep this issue public. Yes we have saved money but we cannot receive or place calls and texts reliably when we travel. Time to go.

  • Mod3My
    CyberDude (@Mod3My) reported

    @FreedomMobile What's up with 5G, are you guys still deploying the network or cancel it.

  • RashadToffiq
    Rashad Toffiq (@RashadToffiq) reported

    @TELUS Twitter not working on my wifi. But on @FreedomMobile LTE…. it is working.🤔