Freedom Mobile Outage Report in Cranbrook, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• The Rev. Jason Mitchell (@therealb0wser) reported 5 minutes ago

  @FreedomMobile "The terms of service has been amended" What are the amendments made to the terms of service?

• n̶a̶t̶e̶h̶o̶u̶d̶i̶n̶i̶ (@natehoudini) reported 8 minutes ago

  @FreedomMobile y’all customer service sucks in every location im switching to @rogers

• Pat Rick (@Under_roose) reported 9 minutes ago

  @FreedomMobile Bad network hurts 👊🏻

• Satvinder Singh (@Satvind70085516) reported 14 minutes ago

  @freedomsupport Everybody at ur customer care keeps saying that as I have been hearing that from over 2 weeks. Incredible service for a new client like myself. Why do I have to waste so much of my time trying to explain the situation to every other person I meet or talk to at your call centre?

• Roland ↟ (@Rolski_) reported 19 minutes ago

  @FreedomMobile No service when you really need it hurts even more. So if you travel outside your home, good luck.

• Ashish Sharma (@ashish_sharma39) reported 19 minutes ago

  @freedomsupport also , the auto pay setup isn't allowing adding Credit card to avail the 5 dollar discount on monthly bill probably coz you don't want to give that to us in covers of the technical issue which is not fixed in months as i read from the thread online,kindly fix asap

• 0507_2230 (@casssssl) reported 20 minutes ago

  @freedomsupport Nah all good, I managed to get it to $1800.. I did talk to multiple customer support agents and they can’t do anything regarding this.

• Ashish Sharma (@ashish_sharma39) reported 20 minutes ago

  @freedomsupport i am not able to set up Auto pay in about 50-60 attempts and i read on many threads that it is an ongoing issue with you for last many months , please help and you provide 5 dollars discount on the monthly bill and that is why I opted for the plan. Pls fix asap.

• Ashley Wiebe (@CrashleyW) reported 23 minutes ago

  In a Mexican standoff over the cell phone credit increase thing. @FreedomMobile says it's a creditor problem, bank says it's an @Equifax issue, they say there is no issue & says I should talk to the phone people. Someone has to know the answer to this! It's exhausting.

• Jehsc (@Jeh5c) reported 25 minutes ago

  @BrownGuyMadeIT @freedomsupport Still same spotty service. Till this day.