Freedom Mobile

Freedom Mobile Outage Report in Cranbrook, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cranbrook, British Columbia 11/24/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthGorys Anthony Gorys (@AnthGorys) reported

    @freedomsupport I also don't think I've ever experienced rude customer service agents from @freedomsupport like I have experienced tonight. Customers can't complain or question services or ask for help I guess.

  • iamshiwangis Shiwangi Singh (@iamshiwangis) reported

    @TTChelps @tconnect I use @FreedomMobile but have received any network in the running subways

  • mssthang1971 erica (@mssthang1971) reported

    @QueenCaoCao @FreedomMobile @TheJUNOAwards Because freedom sucks ***** that’s why. I’m trying to get my account infor so I can port out. Tired of there bullshit.

  • maggs49 Mike Magwood (@maggs49) reported

    @FreedomMobile With no service in Niagara on the lake

  • mgh0T8 Mike (@mgh0T8) reported

    @freedomsupport Hi there, I'm looking at possibly switching to your service and bringing two devices with me. Do you still support a Samsung Galaxy S7 and an iPhone 8 for BYOD?

  • david71013817 david (@david71013817) reported

    @FreedomMobile @TheJUNOAwards I have a technical issue with my phone

  • k_4tie Katie (@k_4tie) reported

    @FreedomMobile spoke with multiple different people at cust service about a rep that failed to cancel a phone plan, continued to charge me without any notice. Anyone care about this?

  • bennettchin Bennett (@bennettchin) reported

    @FreedomMobile Very disappointed in your customer service. Phone line suspended & spoke w/ 2 different CSR & both gave different reasons for suspension. Asked what is actual monthly fee & neither could give a response. Such a simple question. #poorservice #fail

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport If there's something practicable to be done on that, telling you the phone should at least be enough for you to know if you can in fact help with it. I'm not going to waste even more time on DM's to resolve this. Why offer this to your customers when it's basically a farce?

  • latinxnando Fernando (@latinxnando) reported

    @freedomsupport I’m so annoyed with you guys. After more than 8 years with terrible service, the only thing loyalty can offer me is 10 dollars off my plan. Great.... you guys are so cheap.