Freedom Mobile Outage Report in Cranbrook, British Columbia
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (64%)
-
Phone (20%)
-
Wi-fi (7%)
-
Total Blackout (5%)
-
E-mail (2%)
-
TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
chrisc
(@nl_rock) reported
@FreedomMobile on hold for 15 mins and then disconnected? Is this your customer service policy?
-
Angela Onuora
(@angelaonuora) reported
After escalating a billing issue I just spoke to a so-called manager from @freedomsupport @FreedomMobile who was so dismissive and rude. This cannot be the best customer care or highest level of escalation you have to offer.
-
🃏
(@Jemini___) reported
@FreedomMobile How do you find it acceptable that your customer service team is not unlocking my legally purchased second hand iPhone? SIM locking has been banned in Canada for more than four years. This is not acceptable.
-
big rig
(@DeepakK01310323) reported
I have been on hold more than 2 hours to talk with an agent this what you call customer service @FreedomMobile
-
Evie
(@Dogtor_Evie) reported
@freedomsupport Hi guys I had a timed discount that ran out - I see some locations are offering $30/mo boxing day sale on plans but I don't really feel safe going out to malls right now. Can you help?
-
benche
(@scampi01_gmail) reported
@FreedomMobile The chat is not working today.
-
Pradeep Jain
(@pradeepjain_nyc) reported
You’ve got some galls @FreedomMobile asking if i’ll recommend you even after you suspended my service for 7 days bcoz ur systems didn’t update and your CSR and IT teams couldn’t find any reason why my account is suspended tkt # 00354xx8 I am in a mood for tons of expletives rn 😡
-
🃏
(@Jemini___) reported
@freedomsupport @AnthonyLacavera Please help me understand how my consumer rights are respected in this matter
-
Paul
(@ChiefHubbaBubba) reported
@freedomsupport You can’t we’ve been through this song and dance many times. Respect to your customer service for always reaching out even though the company has failed to make the service any better for years now.
-
Angela Onuora
(@angelaonuora) reported
@freedomsupport There’s no message in my DM’s from you. Anyway, Tishar (I hope I spelled his name correctly) from customer care has resolved the issue. He is the sort of personality you want dealing with customers. No customer deserves the manager I spoke to this afternoon. A nightmare.