Freedom Mobile Outage Report in Cranbrook, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Young
(@Norsunenergy) reported
Hey @FreedomMobile #freedommobile why such garbage customer abuse?"The promotion is available for a limited time to eligible new and existing customers" means If i want to change my plan, I can. Yet your CSR tells me only new customers qualify for the plans advertised @CCTS_CPRST
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Drew McIntyre
(@Drewmaq) reported
@FreedomMobile Due to a Freedom mobile screw up, i was overcharged by $433 and told my account was suspended. I paid the overage, just to get the phones working. 3 hrs on a chat with a live agent, still no service on 2 phones.
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Judith McLaughlin
(@yessfac1) reported
@FreedomMobile really need some customer service here please
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bunnybear7280
(@hornybear0106) reported
@freedomsupport They suck I left them cause of fake promises they kept telling me so I left to Telus witch I thought I'd never go back to
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Laddie
(@plutoorbust) reported
@Kyuss_Jones @freedomsupport I was with them. Their network is difficult if you leave the area. But from the sake of hassle, issues, and costumer service they were better than any provider I’ve ever been with. Once they get their network large enough I would go with them again.
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Zain Tanrisal Sol
(@RetroIffy) reported
@FreedomMobile This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.
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Linds W
(@lindshopewalsh) reported
@freedomsupport Considering freedom mobile is shite and customer service is rude and practically non-existent, maybe you should try to be more motivational. Also I was promised a call back with 24-48 hours about three weeks ago. So maybe less stupid tweets and more doing your job?
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Drew McIntyre
(@Drewmaq) reported
@freedomsupport Done. please skip the apologies and just fix the issue. the live agent i was speaking to is now not responding.
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Zain Tanrisal Sol
(@RetroIffy) reported
@FreedomMobile This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.
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Fearless493
(@fearless493) reported
@FreedomMobile you're customer service associates suck and need to be trained better. Hanging up on a customer for being right about something is unprofessional to say the least