Freedom Mobile

Freedom Mobile Outage Report in Cranbrook, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cranbrook, British Columbia 11/30/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • doobydude420 doobydude (@doobydude420) reported

    @FreedomMobile why is my data so darn slow!?!?! Selling 5G phones for years now and yet to have any 5G towers.

  • cnote_vegas Chris (@cnote_vegas) reported

    @Jwestman85 @FreedomMobile Well don’t be pissed when ur car breaks down cause they’ve been trying to reach u about a extended warranty

  • ahsm444 ahsm444 (@ahsm444) reported

    @FreedomMobile my service is unusable. In the GTA and always had perfect reception. Since a few months ago my phone loses reception, never has full bars, goes into SOS mode. Can’t remember the last time I saw LTE. Got a new sim and phone from freedom - nothing changed. 🤬😡🤯

  • vaibhavby6 Vaibhav Gupta (@vaibhavby6) reported

    @FreedomMobile @freedomsupport I have been charged USA roaming charges on my number, when i never left Canada. Your customer care reps dont seem to understand the problem. Should i be paying US roaming charges while sitting in Toronto?

  • JordanJrandall Jordan Randall (@JordanJrandall) reported

    @FreedomMobile The lag time on getting a security to code to login to my account is a joke!

  • candentblanc Conor K.L. O'Hara (@candentblanc) reported

    @freedomsupport In Ontario, Canada, your service won't facilitate texts and when I called you guys, you said it would take "3-5 business days". How is that acceptable and why should I remain with your company?

  • 2018Violent Violent Gentelmen (@2018Violent) reported

    @freedomsupport over charge my account then give me the run around with terrible customer service! Keep my $27 over charge!! Cancelled my account because of useless customer service!

  • bigphil2672 concerned citizen (@bigphil2672) reported

    @freedomsupport @ExodusAmongUs I have the same problem and after contacting your support I am told I can only sign in with the phone number on the account and not my email anymore??

  • SeaFlipFlop Majestically Seaflapflap (@SeaFlipFlop) reported

    @freedomsupport heyo mind if I can get some help through DMs?

  • reuven_za Reuven Za (@reuven_za) reported

    @freedomsupport Added US roaming and phone will not connect to data while in the USA. Please help