Freedom Mobile

Freedom Mobile Outage Report in Cranbrook, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cranbrook, British Columbia 02/22/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jameser78 James Robb (@jameser78) reported

    @FreedomMobile my phone has had no service since about 10 am (in Calgary) Is there a known issue?

  • stevendrowe Steve in BC 🏳️‍🌈🇬🇧🇨🇦 (@stevendrowe) reported

    @FreedomMobile Was trying to get a couple of questions answered by Freedom Mobile before I subscribed to them but 1) their 877 number didn't have any "New Customer" workflow and 2) couldn't get past the workflow to get to an agent via "Message an Agent". Sigh. I give up.

  • youaregonee C✨ (@youaregonee) reported

    @FreedomMobile I have been trying to text your costumer service on WhatsApp but no one is replying

  • alien_trading1 Alien Trading (@alien_trading1) reported

    @FreedomMobile spoke to your 2Lvl tech support and the guy telling me that 1Mbps is acceptable 5G speed for Freedom? the issue I'm having is not related to network but ME. I did 10 test and average speed was 5 Mbps and I get buffering videos, unwatchable. Before this issue I was getting 50 Mbps. Clearly it's not me.

  • _JaylenRoberts JaylenRoberts (@_JaylenRoberts) reported

    @FreedomMobile worst phone service ever, lawyer up

  • gursimar114 Gursimar Singh (@gursimar114) reported

    @FreedomMobile Your outbound sales team offered me a discounted plan, but the discount wasn’t applied. I’ve spoken to multiple customer service reps—no resolution. Can someone actually help fix this?

  • timmerman0921 Lyta (@timmerman0921) reported

    @FreedomMobile can anyone help me plz

  • choosepeace101 Noe (@choosepeace101) reported

    @FreedomMobile My 15 is trash and I’ve heard 17 is worse never buying an apple phone again or a smartphone tbh…

  • aarvod Aar Vod (@aarvod) reported

    @FreedomMobile disabled my Wifi Calling all of a sudden back in April and since then I have spent hours with customer care; false suggestions and investigations but no resolution. Tickets raised, phones swapped, sims swapped but final reply, "We have no timelines for resolution."

  • AnthonyGui101 Anthony (@AnthonyGui101) reported

    @FreedomMobile Maybe you should try fixing your Nationwide. It's been complete garbage lately. And your download speeds have been terrible lately. Also, when you're in the home zone I don't understand you charge just as much as the big three.