Freedom Mobile

Freedom Mobile Outage Report in Cranbrook, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cranbrook, British Columbia 01/13/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @freedomsupport Cool. I don’t want to be charged for 3 days of zero service though…

  • Geoff_Leo Geoff fully vaxxed Leonard-Wiseman🏡🏳️‍🌈🇨🇦 (@Geoff_Leo) reported

    @FreedomMobile since the #OttawaOutage hit it’s almost impossible to get service in my area. How about extending your nation wide data temporarily so people can use more than 500mb.

  • VeryGabby_ mo.elleux (@VeryGabby_) reported

    And didn't have the audacity to call me back when you said a Manager will call me back about the issue. I left yall to go back to my original providers #freedommobile cause they have NEVER given me such a headache in the 10 years I've been with them.

  • Arshdeepkohli Arshdeep singh (@Arshdeepkohli) reported

    @FreedomMobile Today, the network quality dropped substantially in NorthYork,ON (Don mills and Finch area). Please get it fixed ASAP

  • benaebi Benaebi DorguAkhigbe (@benaebi) reported

    @freedomsupport Still don't have network @CalawayPark 245033 Range Rd 33, Calgary, AB T3Z 2E9 Whats happening?

  • Geoff_Leo Geoff fully vaxxed Leonard-Wiseman🏡🏳️‍🌈🇨🇦 (@Geoff_Leo) reported

    @freedomsupport Making someone pay for extra data when YOUR towers are down and they HAVE to use the nationwide option? I’m in a freedom zone, but there’s no signal because your tower has now power. So why should I be paying the extra for the lack of service in your zone?

  • nichibs Nicola (@nichibs) reported

    @freedomsupport are there any issues right now as I cannot log into my account either through the app or online

  • girlwellread Girl Well Read (@girlwellread) reported

    @FreedomMobile my service is out for the second day in a row. How is this acceptable in 2022? It’s not 1983…

  • NickResonance Nick Resonance (@NickResonance) reported

    @freedomsupport Is there currently an ETA for service restoration?

  • lexography_yeg Alex Liew (@lexography_yeg) reported

    @FreedomMobile customer service and technical support matters. unfortunately Freedom could not deliver so you’ve lost a customer to Bell @Bell_Support who was able to solve my Apple Watch issues without a problem.