Freedom Mobile Outage Report in Cranbrook, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ben of the Dead
(@benFsinger) reported
@freedomsupport Likewise, but this stuff is very concerning. The fact that your customers are targeted BECAUSE they are customers on your phone network should provide more impetus to actively fight this. Older, or less savvy people could have easily fallen for this. Many already have, I am sure.
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nevermindSH
(@laxboysmom) reported
@freedomsupport Took an hour to cancel and then tell me it takes up to 48 hours to unlock a phone I cannot use because it’s cancelled What if I wanted a new service today with a different provider. BS!!
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Sonya van Heyningen
(@svanheyningen7) reported
@FreedomMobile Trying to cancel my phone (BECAUSE I MOVED TO THE US) and your customer care rep just had the nerve to try and convince me to switch to a yearly plan or find someone else to take over my phone number. Better believe I'm gonna spread the word #unprofessional
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A
(@fifithekid) reported
nah wind couldnt let me have my number for a second longer!!! yall gave it away to the first brokie that came around @FreedomMobile as a loyal customer of over 30 years i am appalled at ur behaviour!!!
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Model 3 Owner
(@BrianCoburn) reported
@FreedomMobile service has me on hold for approximately 20... How does this happen online? More agents need to learn how to multitask!!
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Candyarse
(@CandyarseYEG) reported
@FreedomMobile I cancelled my service with you in August. It’s not December, where the heck is my cheque because I had a credit upon cancelling? Y’all making the paper to print that **** on or what?
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Jason
(@therealb0wser) reported
If I'm already logged in through 2FA, why can't I update my own address information? If the expectation is that I'm going to call Customer Care or visit a store, I'm just... not going to bother doing that. @FreedomMobile
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Justin Bonter
(@justinbonter) reported
@freedomsupport My biggest issue is I feel ripped off. I bought two phones. So we have three in our family now. I bought two for my kids for Christmas and freedom said they would credit the Account and start the billing on Christmas Day when my kids get them. Nope I got charged for an extra $200
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nisha byfield ✨
(@_plainxjane) reported
Paying $45 when you upgrade your phone has to be the biggest scam. I’m legit already a customer, and I have the same number… what could you possible have to do that would warrant an additional $45? Phone bills are already not cheap like let me keep my money @FreedomMobile 🙄
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Chris Sturwold (he/him/drummer)
(@SkipIsChris) reported
@MichelletypoQ @freedomsupport The only thing "ded" is Freedom's customer service. Shady AF.