Freedom Mobile outages and service status in Cranbrook, British Columbia

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not Op Cue (@NotOpCue) reported 4 seconds ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  Neeon (@goanraptor) reported 1 minute ago

  @FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help

• 
  Nick G (@Nick_Galo) reported 2 minutes ago

  @FreedomMobile Internet is down in Toronto east

• 
  EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 4 minutes ago

  Hey @TekSavvyCSR @TekSavvyBuzz I can get cheaper Internet and TV with Freedom mobile ! About $60.00 Cheaper ! So unless you can fix my bill going $127.00 to $181.60 I will be going with the most reliable provider in Canada ! @FreedomMobile

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  Rob Steffler (@RobSteffle) reported 4 minutes ago

  @FreedomMobile can you refer me to a mobile company that offers customer service please

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 6 minutes ago

  @FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

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  Jack (@jbn_jack) reported 7 minutes ago

  @FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile

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  Heynow (@heynow19951) reported 10 minutes ago

  @FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years

• 
  Stephanie the alchemist (@Stephdalchemist) reported 15 minutes ago

  @FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?

• 
  The Lenis (@LenisTheOrca) reported 15 minutes ago

  @FreedomMobile why are you throttling internet up loads? can no longer upload any file larger than a photo. I'm a musician & upload music files I'm working on, but cannot upload to any cloud storage service. I can't upload from any of my computers whether I'm using Linux or W11