Freedom Mobile

Freedom Mobile Outage Report in Cranbrook, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cranbrook, British Columbia 11/17/2025 05:10

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • FlipFlapp 187 Proof (@FlipFlapp) reported

    @freedomsupport Still down, so that's going on 8 hours? And the post was 2 hours ago? Shame on that decision to wait so long. That's ridiculous. I guess we are all screwed if our wireless communications go out....

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @AwfulMcbad @FreedomMobile You don't know how many times I assumed without checking the balance before making a payment. :O I was $3 off a few months ago (forgot about an international call I made by accident, damn call forwarding, person was on vacation). Pay directly via freedom's website if urgent.

  • FlipFlapp 187 Proof (@FlipFlapp) reported

    @Gabriel_gko @freedomsupport I'm using my Roger's network work phone, honestly I hate to say it but Roger's is very stable and the price difference is getting more and more equal...

  • Zorak_Moltar Lol (@Zorak_Moltar) reported

    So done with @FreedomMobile. Worst coverage in Canada,by FAR. Literally can't WAIT to switch back to @TELUS.

  • ZenHeathen ZenHeathen 🌻💙💛 (@ZenHeathen) reported

    @freedomsupport Looks like I'm back. Thanks anyway. Always good customer service with Freedom, I always recommend you on that metric.

  • CostaLariva gi_gi (@CostaLariva) reported

    @FreedomMobile you guys have no customer service. You have been charging my husband 198$ a month for a plan that was supposed to be $65. Because the person that activated the line forgot to add the long distance. We have called twice and they are still charging for long distance.

  • DOPEboyTHC DOPEboyTHC (@DOPEboyTHC) reported

    @freedomsupport Time to leave freedom mobile I guess. No way to run a business using freedom mobile as the carrier. No compensation or nothing. Absolutely horrible.

  • DaytonDavis Dayton Davis (@DaytonDavis) reported

    @freedomsupport hi just wondering if there is an outage your app is not working and the site for my account is also not working in Chrome

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @FreedomMobile Just the worst company to deal with. Their parent /sister company, #ShawMobile, is just as sleazy. If your #cellphone account is with either run to damn near any other #mobility carrier. Like dealing with the worst used car salesmen ever. @ShawInfo