Freedom Mobile

Freedom Mobile Outage Report in Cranbrook, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cranbrook, British Columbia 12/15/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • nichibs Nicola (@nichibs) reported

    @freedomsupport Hi. I just noticed the colour I want is showing available. I was offered a loyalty promotion to get a new phone. Can you help or could you tell me what time they are open until to call?

  • janetcordahi Janet Cordahi (@janetcordahi) reported

    Hey @FreedomMobile, your app and website are down! Gotta pay my bills!

  • charismaggietv CharisMaggie Tv| culture, food, language (@charismaggietv) reported

    Getting a number for a business is a nightmare when you wanna cancel it. @FreedomMobile why y’all make such a simple process so difficult??

  • 7Retty 𝓡𝓮𝓽𝓽𝔂7 (@7Retty) reported

    It’s like once @FreedomMobile gets comfortable taking your money… they make it their MISSION to make your service absolutely beneath them worst possible… fix up.

  • my_chemfreelife My Chemical Free Life (@my_chemfreelife) reported

    @freedomsupport Are you having network issues lately? My phone keeps saying no service, sporadically, off and on.

  • Saurabh29902746 Saurabh Bhasin (@Saurabh29902746) reported

    @FreedomMobile Seems like your service is down in Mississauga, ON today? All of my family members have no service at all. #badservice #fixitnow

  • MLTspecialties Mary Lou Tatton (@MLTspecialties) reported

    @AureliaCotta @RogersHelps @FreedomMobile Yup. That’s how service works these days. Badly. But eventually everyone comes to despise their ‘provider’. Cogeco & Bell. I hate them equally.

  • Mat_Pooney MatPooney (@Mat_Pooney) reported

    @freedomsupport @FreedomMobile Having problems with you phone lines? I’ve called 5 times this morning and every time the call gets dropped. I have an issue I want to get resolved

  • Tedesco Tony Tedesco (he/him) (@Tedesco) reported

    Ever try to cancel a deceased person's mobile? I can tell you @FreedomMobile doesn't make it easy. 3 calls and still I will need to email them. They might get back to me in 5 biz days, ONLY if I've provided all the proper documentation. Should have just lied and said I was him.

  • VeryGabby_ mo.elleux (@VeryGabby_) reported

    And didn't have the audacity to call me back when you said a Manager will call me back about the issue. I left yall to go back to my original providers #freedommobile cause they have NEVER given me such a headache in the 10 years I've been with them.