Freedom Mobile

Freedom Mobile Outage Report in Cranbrook, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cranbrook, British Columbia 11/20/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JD_Haven 🏳️‍🌈Haven🏳️‍🌈 #StandWithUkraine (@JD_Haven) reported

    PSA: Don’t trust the @FreedomMobile store at Jackson Square. I cancelled my prepaid plan on July 15 after switching to @koodo, but they still charged my card for August. Now I have to wait 5 business days just to see if I can get a refund. Your customer service number is a joke

  • FNN23 SS (@FNN23) reported

    @FreedomMobile Terrible service in my area...big regrets

  • Cubby1412 Cubby (@Cubby1412) reported from The Beaches, Ontario

    Such a shame. Leaving @FreedomMobile after 13 years. No loyalty to their customers. Ive tried, get get any customer support. Hello Fido. #freedommoblie #fido #Toronto

  • ytRosie Rosie (@ytRosie) reported

    @FreedomMobile My **** locked in @34 dollars before tax

  • AkiraSpectrum AkiraSpectrum (@AkiraSpectrum) reported

    @FreedomMobile U couldn't resolve my technical issue. I had no service. Your team said you couldn't fix it. I had to port out. I try to return my device and now all the sudden you wont let me return it, even after you told me I could return my iphone @CBCNews @cbcmarketplace

  • Sheltoxic 𓂆 Sheltox.bsky.social (@Sheltoxic) reported

    @FreedomMobile is your website account service down? I login through the app but it doesn’t show any of my lines or services.

  • FNN23 SS (@FNN23) reported

    @FreedomMobile Having this problem in my area for a over 6 months. Spoke with many with no improvements . Freedom , a communications company who fails to communicate

  • jj_rodz Jj Rodriguez (@jj_rodz) reported

    @FreedomMobile this has been for years. Guys, u need to do a better job in Niagara on the Lake. Signal there is terrible.

  • AkiraSpectrum AkiraSpectrum (@AkiraSpectrum) reported

    @FreedomMobile I spend 2+ hours with technical support, they say they can't fix my issue so I had to port out. Then you claim that no one accessed my account and you have no record of it---how convenient @cbcmarketplace @cbcmarketplace

  • baratwo bara1 (@baratwo) reported

    @FreedomMobile the worst internet in Canada, everyday my wifi is glitching and customer service is completely useless, not worthy at all!