Freedom Mobile Outage Report in Cranbrook, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (37%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• ~faiza~ (@omgfaiza) reported 10 minutes ago

  @freedomsupport worst customer servic ever experienced. a total mess. online support says to go in store, in store says to call. ive been on hold with customer support for 2+ hours only for them to hang up. then chat says go in store and the store is telling me they can’t help

• Shablo (@croyptyo) reported 11 minutes ago

  @FreedomMobile why ******** can you charge me 631$!!!! Say it’s a mistake which I have recorded BY THE WAY and when I call tell me it’s not reversible?

• Sidharth Mohan (@SidharthMohan44) reported 12 minutes ago

  @FreedomMobile Myself Sidharth Mohan, I was a freedom customer for almost a year. I have experienced extremely bad service from Freedom mobile today. Yesterday, I visited the Freedom store near me to change my prepaid service to a post-paid service for upgrading my hardware.

• drews book reviews (@drewsbookreview) reported 13 minutes ago

  With @FreedomMobile being sold there is no net loss in competition, and as @Quebecor has #5Gspectrum and is prepared to launch #5gnetwork there is some hope Freedom will see some network improvement #shawrogers

• AA Baby (@AABABY333) reported 13 minutes ago

  @freedomsupport As a young adult I’ve never had such horrible costumer service. I will never be using freedom services again and I advise every1 to do the same. This company at the bare minimum doesn’t even have the decency to help u over the phone “chat support only”. v upset.

• allthingsconsidered (@iamnuriye) reported 14 minutes ago

  @freedomsupport RS - I have already tried to via support online, over the phone and in person. I have now submitted a complaint via the CCTS. Thank you your lack help.

• Mohsin Rizvi, Syed (@MohsinRizviSye1) reported 14 minutes ago

  @FreedomMobile i am a freedom customer. I wanted to add one more line, i want to keep the old number. Please advice.

• Keith Cordeiro (@keithcordeiro) reported 15 minutes ago

  @FreedomMobile I can’t understand how a company relays information to new customers via online chat, to then have a local retailer give different information? As a new customer, why am I the one running around to buy your product?? Am I missing something?? #poorservice

• Mohsin Rizvi, Syed (@MohsinRizviSye1) reported 16 minutes ago

  @freedomsupport i am a freedom customer. I wanted to add one more line, i want to keep the old number. Please advice.

• FRAN 🇪🇸🇪🇸 (@mimadrid) reported 17 minutes ago

  @FreedomMobile Does Freedom have any local customer care help or only Philippines?