Freedom Mobile

Freedom Mobile Outage Report in Cranbrook, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Cranbrook, British Columbia 12/13/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kentcclark Kent Clark (@kentcclark) reported

    @freedomsupport I'm in Seattle and have purchased a Big Gig USA one time add on. However, I can't seem to connect. By default my phone connected to a 3G T-Mobile network, but can't get calls or messages through. AT&T and T-Mobile LTE networks don't register when I try. Help?

  • j2simpso James Simpson 4x💉 (@j2simpso) reported

    An open question for Canadian telcos over the Rogers network outage earlier this week. Why did you deny Canadians the ability to dial 911? Shame on you @Bell_Support @TELUS @FreedomMobile for failing to provide such a critical service to Rogers customers in need!

  • eroe1782 Erica R (@eroe1782) reported

    @freedomsupport Already DM’d you but experiencing no service on one of my mobile lines … Please help!

  • npcforster Forster 🌻 (@npcforster) reported

    @sarahkbingler @JulieMDPanneton @FreedomMobile Good news! Rogers has to sell off Freedom Mobile. Bad news: Quebecor has been *approved* to buy it but it seems they use Rogers networks for 4G. There’s no real choice in Canada.

  • TimiTV4 Timi TV (@TimiTV4) reported

    @vote4robgill @Rogers I knew Rogers compensation would be a joke. The only message those clowns will get will be their wallets getting hit hard. Move to another service, @FreedomMobile has great offers and pricing. From what I read you can take your cell number with you.

  • Nickbroadbent22 Canadian man123 (@Nickbroadbent22) reported

    @freedomsupport I have no service

  • C_Macdonell 📚Carolyn Macdonell💀 (@C_Macdonell) reported

    Wasn't affected by Rogers outage. Internet with @TekSavvy (Bell phone line) Phone with @FreedomMobile. Don't put all your eggs in one basket. #Fuckmonolopies #rogersoutage

  • alankcwong Alan Wong (@alankcwong) reported

    @FreedomMobile And still down 48+ hours and counting now. #rogersoutage

  • eroe1782 Erica R (@eroe1782) reported

    @freedomsupport Unfortunately no lol I will give it till tomorrow … if it’s still down I will drop by . Has their been network issues today?

  • davemccauley Dave McCauley (@davemccauley) reported

    Never order a phone online with @FreedomMobile @freedomsupport. My phone was sent to the wrong address and now I have the wait 2 more weeks on top of the 2 weeks I've waited for my new phone! Support call is useless. They just read off a script.