Freedom Mobile Outage Report in Cranbrook, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Cranbrook, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (68%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• jennifer stephens (@ohnojen) reported a minute ago

  @FreedomMobile You guys are the worst. Improve your customer service and policies ASAP

• J Kyle Davidson (@Kyledavidson002) reported 3 minutes ago

  @FreedomMobile I guess you don't want my payment your app refused it twice so you are now not getting **** all *******

• . (@chvntellll) reported 7 minutes ago

  @freedomsupport Competent* I asked several times for somebody to listen to the phone calls and I’ve spoken to TWO managers who’ve done NOTHING. Embarrassing. Ali and Merick. Why did they call me with no resolution? Why are they calling without doing the homework?

• jennifer stephens (@ohnojen) reported 7 minutes ago

  @FreedomMobile Please work in listening to customers. Your customer service is subpar and get rid of double verification. So when calling should take 6 verifications via 3 modes to verify who I am. No other cell service provider does this.

• Scherer (@tuscherer) reported 7 minutes ago

  Just a little while ago, I got off the phone with bunch of unskilled, no experience and ‘terrible’ @FreedomMobile customer service agents. It was the most wasted & useless 76 minutes of my life. The 3 agents are extremely terrible and it reflect the kind of company they work for.

• Michael (@ChefGibson) reported 11 minutes ago

  @FreedomMobile freedom mobile is a ******* rip off...selling 5G phones at Top dollar and all they have is a 4g network... SHAME.

• jennifer stephens (@ohnojen) reported 13 minutes ago

  @freedomsupport I did and the service was awful- you can call me on my fido number

• akashdeep singh (@akashde10724268) reported 17 minutes ago

  @freedomsupport : My phone number has been suspended, as the last 4 bills were not auto-deducted . Now, I have to pay the entire amount of my tab including 4 months bill, which sums up $1900. Can you please look into this . Already registered the complaint as : c64992300

• clevareno (@Clevareno) reported 21 minutes ago

  @FreedomMobile can “YOU” do anything about those stupid CRA fraud calls? 14 calls over 2 days is absolute garbage.

• Scherer (@tuscherer) reported 25 minutes ago

  The Root Cause of the issue needs to be looked into. I have explained severally but all your @FreedomMobile agents seem to be so inexperienced and unskilled. I’ve been using the line since 2010 and all of a sudden, the CRAZY bill just popped up.