Freedom Mobile Outage Report in Cranbrook, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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DMC
(@dcav80) reported
@FreedomMobile great customer service from your freedom mobile care from S.C Really helpful in explaining to me the black friday upgrade im eligible for #FreedomIsTheBest
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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Ken Cheung
(@kenwkcheung) reported
@freedomsupport Been a customer (DBC00167716588) for close to two years never skip a payment on autopay...upon switching you sent my account to collection agent? on the last payment that I was expecting to come out from autopay? for $47.15? words cannot describe how furious i'm
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Gamer2Gainz
(@Gamer2Gainz) reported
@FreedomMobile Honestly you guys are the worst in customer care . Tell me something how does it make sense when a customer pays their bill and your system glitches out on the app and then I have to pay again to have my phone line restored ?
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1smoke2much
(@Can8dianmade) reported
@CRTCeng Why is it legal for me to Purchase a New smart Phone have incoming calls from some country billing my phone bill & YES @FreedomMobile is taking the money from me over this BOGUS **** @crtceng i wanna get a lawyer & i am calling someone from CRTC into court for some info
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Johanathan
(@xoanohn) reported
@FreedomMobile worst customer service support. Had CSR tell me that my phone shipped - but no tracking. Assures me it will arrive. Talked to a supervisor - sorry we were lying - no phone for you.
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IamBrand
(@beingSmarttt) reported
@FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service
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Sinead
(@Sinead09487728) reported
@FreedomMobile I ordered two phones. One was free, one I paid for. The free one arrived and the one I paid for never arrived. Money taken from my account. CX service told me phone is no longer in stock and I cant change to a phone that is in stock? 'To just wait it out' the worst!!
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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Mrt
(@mkelleci) reported
@FreedomMobile They don't have the phone in stock so don't switch yet. And that's not the only problem. The waiting lists are just an Excel file kept by the store and not controlled centrally. So you are most likely to get the phone after all the friends and family of the store personnel.