Freedom Mobile

Freedom Mobile Outage Report in Creston, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Creston, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Creston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Creston, British Columbia 03/26/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • vipstaneja1996 Vipul Taneja (@vipstaneja1996) reported

    @freedomsupport No worries, let the people know, why are you the worst network of Canada.

  • ChJWo ChrisW (@ChJWo) reported

    @freedomsupport Yes, but as an existing customer looking to BYOP and upgrade the plan on an existing line - I'm better off switching the line away from Freedom and coming back as a "New Customer/Line" to save that money. No reward for a loyal customer to keep an existing line...this is my point.

  • ChiefHubbaBubba Paul (@ChiefHubbaBubba) reported

    @freedomsupport You can’t we’ve been through this song and dance many times. Respect to your customer service for always reaching out even though the company has failed to make the service any better for years now.

  • scampi01_gmail benche (@scampi01_gmail) reported

    @FreedomMobile The chat is not working today.

  • DeepakK01310323 big rig (@DeepakK01310323) reported

    I have been on hold more than 2 hours to talk with an agent this what you call customer service @FreedomMobile

  • Marie1Kate Kate (@Marie1Kate) reported

    @freedomsupport I'm current customer with 2 phones, since 2014. One is used mainly for house, so data is fine. The other is used way more, research, work. I wanted to get more GB instead of current 5. Can I change and what if I just paid for my current plan yesterday.

  • nl_rock chrisc (@nl_rock) reported

    @FreedomMobile on hold for 15 mins and then disconnected? Is this your customer service policy?

  • DB_flygirl DB (@DB_flygirl) reported

    Beware of @FreedomMobile @freedomsupport they will take you $$$ and give you no support or customer service at all…

  • angelaonuora Angela Onuora (@angelaonuora) reported

    After escalating a billing issue I just spoke to a so-called manager from @freedomsupport @FreedomMobile who was so dismissive and rude. This cannot be the best customer care or highest level of escalation you have to offer.

  • darrellito D (@darrellito) reported

    @freedomsupport customer for 8 yrs and they still disconnect my outgoing if I'm 1 day late.. the app won't take payments.. crashes.. repetitive pop ups.. chat is just bots repeating log in ?s over & over with no wait time estimate or help from agents.