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Freedom Mobile

Freedom Mobile Outage Report in Creston, British Columbia

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Creston, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Creston, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • beingSmarttt
    IamBrand (@beingSmarttt) reported

    @FreedomMobile Wasted my whole lot of time with no avail, I am customer since 7-8 years now and never had this experience, I am planning to move to another provider. No respect then no business

  • keeperlink
    Sergei Goshko (@keeperlink) reported

    @FreedomMobile Could you please fix security issues in your system. Third time this year someone is trying to hack into my account by changing email on my freedom profile, then requesting pin reset. Your customer support only keep promising that it won't happen again...

  • bissybody123
    Bisi (@bissybody123) reported

    @FreedomMobile I changed my phone, inserted my SIM card and I got a "network locked Sim card inserted " error.

  • mkelleci
    Mrt (@mkelleci) reported

    @FreedomMobile They don't have the phone in stock so don't switch yet. And that's not the only problem. The waiting lists are just an Excel file kept by the store and not controlled centrally. So you are most likely to get the phone after all the friends and family of the store personnel.

  • beingSmarttt
    IamBrand (@beingSmarttt) reported

    @FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service

  • JeremyJSchultz
    schultz (@JeremyJSchultz) reported

    Debated it a while and we're going with @FreedomMobile because not only do they have cheaper service but there's no way they'd ever tear down the Skydome.

  • Paquistino
    Paquistino (@Paquistino) reported

    @FreedomMobile Please explain how your $0 down 16GB plan works. I understand the 12 Pro Maxes are on backorder. Your associates in two different locations are saying that they cant guarantee me and my wife the phones when they come in. then why am i paying for it in the plans??

  • Can8dianmade
    1smoke2much (@Can8dianmade) reported

    @CRTCeng Why is it legal for me to Purchase a New smart Phone have incoming calls from some country billing my phone bill & YES @FreedomMobile is taking the money from me over this BOGUS **** @crtceng i wanna get a lawyer & i am calling someone from CRTC into court for some info

  • BryanPassifiume
    ๐˜ฝ๐™ง๐™ฎ๐™–๐™ฃ ๐™‹๐™–๐™จ๐™จ๐™ž๐™›๐™ž๐™ช๐™ข๐™š (@BryanPassifiume) reported

    Ridiculous. My wife had bad experience with her previous mobile provider, so I recommended @FreedomMobile. She signed up Friday โ€” number wasn't ported until today, and now they've 'lost' her payment. Waited on hold for 1 hr. for a top up code that didn't work. Ugh.

  • fatihce23
    AGA (@fatihce23) reported

    @freedomsupport I have written to your dm as well no single solution... wastage of time only