Freedom Mobile

Freedom Mobile Outage Report in Didsbury, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Didsbury, Alberta 11/30/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MariahBumstead MariahBumstead (@MariahBumstead) reported

    @freedomsupport Unable to get on network and make calls.

  • vtotten Victoria Totten (@vtotten) reported

    @freedomsupport Thanks. I’ve already been in contact with customer care and have filled out the form for CCTS response. If the social Mercia team can help, then I’m happy to DM you also.

  • mindstatex ✨Reina Nakamoto✨ 🕊 (@mindstatex) reported

    Man @FreedomMobile has really bad service. The line takes forever, and the chat person can't help

  • Dido8Rd david rd (@Dido8Rd) reported

    @FreedomMobile Horrible client care.

  • Muhamme13382073 Muhammed Siraj U M (@Muhamme13382073) reported

    @FreedomMobile I have been on queue for last 3 hours in whatsapp and none of your team joined me on chat. Very poor customer service. I tried to contact using phone call, but no one receiving call

  • rootcauseteam What's The Real Cause? (@rootcauseteam) reported

    @freedomsupport I have nationwide, but not freedom here. Tower penetration doesn't seem to be an issue

  • AvaMariaKers AvaMaria.Kerš (@AvaMariaKers) reported

    @FreedomMobile ahhh when your agents mention to one customer on the plan to wait to upgrade for this deal and not the other. Stuck with paying $122 compared to my original $65. Nice Freedom nice. People make sure to ask more than one agent because these guys are sneaky.

  • ganjaginga S (@ganjaginga) reported

    @FreedomMobile why am i paying $80+ for 5G when your service has been trash for the last two weeks

  • Thebusmany69 Max Power (@Thebusmany69) reported

    @stranger_Marina @TTChelps @freedomsupport TTCs job is to move people. Not get you cell phone service. Jeeezzzzz

  • olddavethewolf Dr. David G D Oswald Jr. (@olddavethewolf) reported

    @FreedomMobile very disappointed. I’ve been tooting your horn for years now, but after today’s hellish customer service experience, well, let’s just say I am making plans to move on… #complaintdepartment