Freedom Mobile

Freedom Mobile Outage Report in Didsbury, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Didsbury, Alberta 11/21/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Markour_ Markour (@Markour_) reported

    @FreedomMobile ur company sucks

  • ChadHayward4 Chad Hayward (@ChadHayward4) reported

    @FreedomMobile if you offer a customer an early phone upgrade and proceed to tell them at the store they have to buy out their remaining contract...is that really an early upgrade?? I could have bought out my contract the day I signed up and got another phone.

  • krositabanana Capitan Kyla Kirk 🪐 (she/her) (@krositabanana) reported

    @freedomsupport hey - is the service down? I can't seem to make any phone calls at all!

  • MmeCClarke Corrin Clarke (@MmeCClarke) reported

    @freedomsupport Please help! Got a new phone and now I cannot receive texts from my most important contact (but we can both send and rec. texts from other contacts) he gets mine but I don’t get his!

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile service is garbage. Support is doesn't exist they do nothing don't even answer questions just accuse you of changing settings. That's how it is then I'm leaving and not paying anything more once I've switched

  • time_charles Time Charles (@time_charles) reported

    @freedomsupport what's up the network ?? Keeps on saying can't send message error 38 ??? #freedommobileerror38

  • IvanNguyen Ivan N. (@IvanNguyen) reported

    @freedomsupport is your stuff broken? No internet all morning, data barely works (mostly network error) and your phone support keeps disconnecting. There is no follow up text for message support either.

  • Rye_ez Rye (@Rye_ez) reported

    @freedomsupport My wife gave birth Monday night and we’re still in the hospital unfortunately, I would really appreciate some extra data added to my account to help us watch videos during these trying times.. #Hopeful

  • P0liticz Politicz Hyatt (@P0liticz) reported

    @freedomsupport I've had a tab issue for more than two years that I'm still waiting to resolve. There is an offer available on one line in my account, hoping you'll make it for the other two for all the trouble?

  • 1SensFan1 1SensFan (@1SensFan1) reported

    @freedomsupport Wow, great job making it look like you give a crap about customer service. You want to make it up to me? Refund me my money for the 2 years of bad service