Freedom Mobile Outage Report in Didsbury, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Didsbury, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
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karan1703
(@Chimera1703) reported
@FreedomMobile @freedomsupport I’ve been talking in chat with your customer service reps for almost 4 hours and nothing has been resolved. The most useless team ever. Can’t even help me out. It’s as if freedom doesn’t care about it’s customers.
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
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@Sungmanitu
(@anthony16024029) reported
At @FreedomMobile I will. Not pay for services NOT PROVIDED (.) I HAVE SPOKEN TO YOUR REPRESENTATIVE AT 611 & I AM TOTALLY DISSATISFIED WITH THE LACK OF SERVICE (.) I won't be paying for services I don't receive on two phones (.)
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Euroroxy
(@Euroroxy) reported
@freedomsupport can you help with home internet setup. Router is flashing green then orange and back to green
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Sandy Segeren
(@ssinca95) reported
@FreedomMobile I have been waiting for over an 1¼hr for a reply to my WhatsApp request for service. What's up with that? This is *terrible* Customer Service. I guess I'm happy I'm not listening to muzak
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Muhammed Siraj U M
(@Muhamme13382073) reported
@FreedomMobile I have been on queue for last 3 hours in whatsapp and none of your team joined me on chat. Very poor customer service. I tried to contact using phone call, but no one receiving call
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AvaMaria.Kerš
(@AvaMariaKers) reported
@FreedomMobile when agents mention to one customer on the plan to wait to upgrade for this summer deal & not the other stuck with paying $122 compared to my original $65 People make sure to ask more than 1 agent because these guys are sneaky & during covid noless take advantage
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iDream 🇨🇦🇹🇹
(@iDreamofWinnie) reported
Googling your phone issue is 10000% better and more accurate than calling @FreedomMobile for any help. Their tech team stays hanging up on me after telling me to hold for tech team level two when level one can’t get it right😭😭😭
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iDream 🇨🇦🇹🇹
(@iDreamofWinnie) reported
So figured it out myself by a simple Google search while the @FreedomMobile customer service agent basically told me she doesn’t know how to switch to a new SIM card and asked me to hold to transfer me to level two technical help. Then hung up 👎🏾#badcustomerservice #fixitjesus