Freedom Mobile

Freedom Mobile Outage Report in Didsbury, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Didsbury, Alberta 03/09/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mommy2fiveboys andrea amy (@mommy2fiveboys) reported

    @freedomsupport hey i am trying to pay a phone - it was due on the 21st so it’s been off for a few days but anyways payment won’t go through - I keep getting a system error occurred. Is your site broken???

  • scampi01_gmail benche (@scampi01_gmail) reported

    @FreedomMobile The chat is not working today.

  • tamilan_mahen Tamil (@tamilan_mahen) reported

    @freedomsupport Your service sucks.... You dont even sending welcome email to new customers..... and when i tried to login first time it is asking for PIN send to my registered emailll..... How come i know which email i registered to you ?

  • anjilesgin Anjileek (@anjilesgin) reported

    @FreedomMobile Yes. Better customer service 🙄

  • DB_flygirl DB (@DB_flygirl) reported

    Beware of @FreedomMobile @freedomsupport they will take you $$$ and give you no support or customer service at all…

  • angelaonuora Angela Onuora (@angelaonuora) reported

    After escalating a billing issue I just spoke to a so-called manager from @freedomsupport @FreedomMobile who was so dismissive and rude. This cannot be the best customer care or highest level of escalation you have to offer.

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • scampi01_gmail benche (@scampi01_gmail) reported

    @freedomsupport Looking to upgrade or add a new service? Order from the comfort of your own home by messaging an agent today. -- when I tried messaging an Agent, clicking it does nothing.

  • jholowka Jonathan H (@jholowka) reported

    @freedomsupport Hi I just called you guys twice and got cut off by you guys twice. Can someone help?

  • ChJWo ChrisW (@ChJWo) reported

    @freedomsupport And why wouldn't I qualify for the BYOP discount? I never buy a phone through the carrier. Why reward new customers and not give that same reward to existing customers?