Freedom Mobile

Freedom Mobile Outage Report in Didsbury, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Didsbury, Alberta 11/26/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NewPunkBand MyNewPunkBand (@NewPunkBand) reported

    @freedomsupport Hey, I replied to say I've already done all of this and your team is telling me that no one is responsible for this type of payment issue. Please escalate or let me know next steps. Otherwise I'll just port.

  • SaraRodney2 Sara Rodney (@SaraRodney2) reported

    @freedomsupport Thanks, but you are missing the point. This should have been done in the first communication with Freedom. We used to recommend Freedom. What a terrible disappointment.

  • joemorin73 Joe 🇨🇦 (@joemorin73) reported

    @freedomsupport we're experiencing no service at uplands and Paul Anka in Ottawa.

  • Chintan72024830 Chintan (@Chintan72024830) reported

    @freedomsupport I don’t think So.I am in talk with one of your agent .I explained that my card got stolen along with my suv .as I got new card I enrolled in digital pay . She decided not to provide digital discount for last two bills and resist .I am waiting for her supervisor.6year customer.

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @freedomsupport How about a lower price to my bill... I called last week to cancel my Apple Watch plan as I never use the data. I’d never use this promo you sent me. It’s just to get more money out of me.

  • Harmans43029438 Harman singh (@Harmans43029438) reported

    @freedomsupport I have issue with my internet speed

  • Montel_Manhertz MXNT$ (@Montel_Manhertz) reported

    @KeelahMcIntosh @FreedomMobile I was with them when the network was smaller and before they had fast data, it was decent. Just be prepared for some call drops here and there. I only left because I was getting discounts for Rogers.

  • 2ndlast2rise #FreeCareyPrice (@2ndlast2rise) reported

    Recommendations wanted: I'm done with @FreedomMobile. The service has gone to **** ever since Shaw bought them & their latest billing screw-up is the last straw. The only thing about them I liked was the low monthly fee of $45. But I can get that with Virgin+, Koodo or Fido.

  • suavedadoll6 Tequilana (@suavedadoll6) reported

    @FreedomMobile I’ve never received customer service so badly in my entire life, you guys tryna match your customer service ratings with your network ratings now? Bc it’s working. ABSOLUTE TRASH 0/10 WOULD NOT RECOMMEND.

  • blyssfulbeauty Blyssful Beauty (@blyssfulbeauty) reported

    @freedomsupport The agent tried for me this morning but they got same error - credit card payments aren’t available at the time? And think it’s a glitch in the system, as I used top up last week to pay my tab off and it workd. I Do you know if there is an issue with the payment on ITs side?