Freedom Mobile

Freedom Mobile Outage Report in Drayton Valley, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Drayton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Drayton Valley, Alberta 11/17/2025 14:15

November 17: Problems at Freedom Mobile

Freedom Mobile is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • aaybeerocker Aatish Bhardwaj (@aaybeerocker) reported

    @freedomsupport Sorry but I ain’t in that List anytime. This is second time it’s happening. Certainly I would think of switching my network now because I am fed up of these excuses

  • carloc58372605 carlo c (@carloc58372605) reported

    @freedomsupport Hi there Freedom Mobile, I am a long time customer of yours. I am messaging because I am flying to Manila tomorrow and I’m going to be there for around 3/4 months. I was wondering if you guys could hold my account/while I’m there? Thank you very much.

  • MohsinRizviSye1 Mohsin Rizvi, Syed (@MohsinRizviSye1) reported

    @FreedomMobile i am a freedom customer. I wanted to add one more line, i want to keep the old number. Please advice.

  • croyptyo Shablo (@croyptyo) reported

    @FreedomMobile why ******** can you charge me 631$!!!! Say it’s a mistake which I have recorded BY THE WAY and when I call tell me it’s not reversible?

  • PaigeMyka Myka Paige (@PaigeMyka) reported

    @freedomsupport Do you not service Gatineau Quebec? I was a customer a few years ago and you did.. A friend told me you don't! Is that true?

  • traderprad Praddy Daddy (@traderprad) reported

    @freedomsupport I had roaming enabled, just didn't expect $100 for 200MB. Would love to see if we could bring that down somehow.

  • JStoeckl ✨ Twiglymcgee 👾 (@JStoeckl) reported

    @FreedomMobile Charging me for a service I didn't even use, then not be able to tell me how much my refund is, and make me wait up to 45 days for the refund (of a charge on a line i CANCELLED) saying, your hands are tied? ******** business are you running?

  • omgfaiza ~faiza~ (@omgfaiza) reported

    @freedomsupport I sent a DM but I really would be surprised as I’ve been told the same thing at every point of contact with your customer support today.

  • Ekimsdrawde Mike Edwards (@Ekimsdrawde) reported

    @FreedomMobile getting error code 07 with my Apple Watch…can’t connect to cellular. What happens next? This is my last option as 611 and the store cannot help me

  • ryd3v ryd3v.eth (@ryd3v) reported

    @freedomsupport your website is broken, devices page doesn’t load it’s just blank. I’ve tried multiple networks and devices, browsers 👀