Freedom Mobile

Freedom Mobile Outage Report in Drayton Valley, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Drayton Valley, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Drayton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Drayton Valley, Alberta 12/01/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JCCortezR Jose Cortez (@JCCortezR) reported

    @freedomsupport is there a problem with express payment? I cannot complete my payment. Could you please assist?

  • randyatto Randy Atto (@randyatto) reported

    @freedomsupport Really been with you guys for years. Went in this morning to get a new phone as I am do and the service was so horrible I had to leave. Will be taking my business elsewhere

  • dannyboymed Danny Edeson (@dannyboymed) reported

    @freedomsupport Your My Account system isn't working, pls fix

  • c0b8fb91d6f1460 anna abramian (@c0b8fb91d6f1460) reported

    @JPSaucier21 @FreedomMobile Freedom mobile is far from freedom. On my way to Guelph from Warden & 401 when I realised that by Campbellville my Waze was out. No internet connection on my "5G service". Shouldn't #CRTC be looking into this?

  • paddyocanada Pat the Retired Railroader (@paddyocanada) reported

    @freedomsupport My Freedom Mobile service has been terrible for the last week. I am getting no service at all. I have been to the local outlet for help and they can't tell anything. What is going on?

  • infin8mas Infin8mas (@infin8mas) reported

    @Aella28 @Rogers @FreedomMobile My choice would be to have the government take back control of telecommunication in BC so we all have the same service and bill, no matter where we live in this province and we are not paying for naming rights of hockey rinks. Privatization has been an Epic failure for BC .

  • egodi_ #Biafran (@egodi_) reported

    @FreedomMobile agents have redefined the true meaning of unprofessionalism this morning. I didn't think getting a service tech would be as hard as rocket science.

  • Troy_Spencer1 Troy Spencer (@Troy_Spencer1) reported

    I went with @FreedomMobile on friday and my service cut down monday morning only been with you guys for 3 days and service already disconnected terrible customer service soo terrible

  • _bilalahmed__ Bilal Ahmed (@_bilalahmed__) reported

    @FreedomMobile 1/2 I bought SIM yesterday and joined freedom network, agent was unable to issue me eSIM due to system error. I’m trying to change physical SIM to eSIM but unable to do so. #poorservice

  • BRENTMACDEE Brent MacDonald (@BRENTMACDEE) reported

    @freedomsupport if I've been over charged and intentionally mislead by a Freedom Store, do I report straight to the BBB or continue to bang my head on a wall dealing with "phone support"?