Freedom Mobile

Freedom Mobile Outage Report in Erin, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Erin, Ontario 12/13/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Erin, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Rockwood.

Loading map, please wait...
City Problem Type Report Time
CanadaRockwood Phone
CanadaOrangeville Phone
CanadaOrangeville Phone
CanadaRockwood E-mail
CanadaGeorgetown Internet
CanadaOrangeville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • crazeeadventure OurCrazeeAdventure (@crazeeadventure) reported

    @FreedomMobile no common sense in customer service they will do everything to help you switch to another provider great customer service from Egypt NOT !!!!! BYE BYE I GUESS

  • SarahBurssty Sarah Burssty 💙💛 (@SarahBurssty) reported

    A suggestion, @freedomsupport, if you actually care about the safety and the wellbeing of your customers, please get me someone who is actually able to recover a "quarantined" number. Your staff are incompetent by your choice and are given little to no account information to help

  • surfsupdover Mike (@surfsupdover) reported

    @freedomsupport That is called poor customer service!

  • Mountainjourno1 Degeling Family (@Mountainjourno1) reported

    @freedomsupport No more private messages. Freedom has had hours of them today and did nothing. Zero service, and now refuses to refund the $150 when they haven’t even activated my phone yet! Unbelievable. @CBCEdmonton I have a story for GoPublic

  • CourtJaymes Jaymes Court (@CourtJaymes) reported

    @freedomsupport Hello cell service is down in hamilton area. When can we expect it back up?

  • Rubyhav Ruby (@Rubyhav) reported

    @FreedomMobile terrible customer service and my credit card was charged even though services were not provided. Now apparently it takes 48 hrs to activate my phone #notacceptable

  • meaariley M E A A (@meaariley) reported

    @freedomsupport Hi, my cell service has been down all morning. I am wondering what is going on as i have just paid my bill on feb 28th.

  • natalia_faisal Natalia (@natalia_faisal) reported

    Was completely scammed by @FreedomMobile and lied to by their employees with costs that don't exist. Called customer service and they were no help at all. So disappointing.

  • lucv317 Luc (@lucv317) reported

    Another day another shambolic experience with @FreedomMobile customer service. Would not recommend to anyone in vancouver or considering a move for either phone or home WiFi options.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport Ironically though I’m at work at the other end of Hamilton and I have full cell signal right now