Freedom Mobile Outage Report in Erin, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Duke Boerschke (@eboerschke) reported 5 minutes ago

  @freedomsupport It is not just a concern for me. Look at Reddit and see how many customers are reporting being told their credit card was declined. We all know our credit card is good. Your processing system has a flaw and your customer rep was rude. Fix those issues.

• Jules of the Rain (@Jules202277) reported 6 minutes ago

  @freedomsupport Thank you for your response! Likewise told me that the processing fee starts from $139 and goes upto $499. Seems like either you are not updated or they are charging more. I have been following up with them since Oct 16; still no resolution! Complained to CCTS

• Mr. Mic (@TheRealMrMic) reported 7 minutes ago

  @freedomsupport having issues with my service…. My data is still being choked out even though the billing cycle has reset… And I have not used 5 gigs of data in Less the. 15 hrs

• Yakapov (@1stJakePoole) reported 7 minutes ago

  @freedomsupport Can I permanently delete/get rid of voicmail? I never use it, all voicmail does is make me angry that a have to listen to voicmail to get rid of notification.

• Duke Boerschke (@eboerschke) reported 9 minutes ago

  @freedomsupport Will it be the same run around like I received from alleged customer service? Will I speak with a real person?

• Alex (@Alex04162176) reported 10 minutes ago

  @FreedomMobile was on prepaid plan, paid no problem monthly, same credit card use every day. You disconnected service for 4 days without warning. Pushed into postpaid plan & to change my number, billed 45$ activation fee and extra 50$ for postpaid plan that you pushed to prepay.

• Anuraag Mishra (@mishra911) reported 10 minutes ago

  @FreedomMobile the worst network and the customer service for any network. They are thieves so please stay clear. I bought 2 lines and it was completely unusable. I had no reception half of the city and moved out promptly. Now they are not refunding my money saying tough luck.

• Michael (@Michael70858663) reported 14 minutes ago

  @freedomsupport You just want me to DM so people don't get to see what kind of company you really are I'd rather just tweet my problems out about your crappy company

• Samandeep bains (@san_bains) reported 14 minutes ago

  @FreedomMobile worst customer service

• Mohamed El-Khashab (@mikashab) reported 15 minutes ago

  @freedomsupport i'd like to cancel voiceemail