Freedom Mobile

Freedom Mobile Outage Report in Erin, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Erin, Ontario 02/19/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KriselVictor Victor Krisel (@KriselVictor) reported

    @AnthonyLacavera @FreedomMobile @WINDmobile Wind was great value over the other players. Yeah, there were some problems with dead zones but as the infrastructure was built up these were less of an issue. Was sorry to see the company acquired by Shaw. Hope your bid to reacquire is successful.

  • abbracadabra_ cuantitativo (@abbracadabra_) reported

    @freedomsupport hi there! I’m in downtown Ottawa and I haven’t had more than 2 bars of service the past week. Is there a service issue here?

  • AmnaKhan56 آمنہ خان (@AmnaKhan56) reported

    @freedomsupport @hassanseth If we go for pay before plan is this available I'm returning customer

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    @freedomsupport I have 2 other phones with bell and not a single issue in the 5 years with them. Freedom wants to argue with there customers and pretty much tell us we are wrong all the time.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • alias_la_fleur Vic Chandler 🇨🇦 (@alias_la_fleur) reported

    @FreedomMobile Hi. I have tried to login to my freedom account multiple times and it keeps going right back to the login page. Can you please advise. #holyfrustration

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    @FreedomMobile so your supervisor solution to me loosing signal in my city was for me to drive back to the spot where I lost reception and call him back.... do you see what's wrong with this solution?? I have called multiple times about my service issues to get the runaround.

  • starfiremoonbae 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported

    @freedomsupport sure, wonder if freedom will do the same as @Bell and ignore it. i’m sure you guys dont want clients talking about issues with your services publicly.

  • Craig69440669 Craig (@Craig69440669) reported

    @freedomsupport Why not show us your customer service? I tried to obtain help on your website; no answer.

  • WhoHak Who Dis (@WhoHak) reported

    @freedomsupport Z.Z, direct message for what ?! I already called and speak to them. THIS IS SOLELY FOR PUBLIC AWARENESS. FURTHERMORE , the help that the customers need is for y’all to stop being frauds and keep on your offers. Have a pleasant evening Z.Z