Freedom Mobile

Freedom Mobile Outage Report in Erin, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Erin, Ontario 02/05/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • H0L0L0S Hololos (@H0L0L0S) reported

    @daveobri @FreedomMobile @ChurchWellesley When I had to knock to get in, I understood bc maybe with covid capacity limits they’d only let a few people in at a time but when I saw an unmasked customer & turned around to leave, I found that the door was locked BOTH ways. They unlatched it remotely immediately but ZOIKS.

  • scampi01_gmail benche (@scampi01_gmail) reported

    @FreedomMobile The chat is not working today.

  • Artsygal2019 Artsygal (@Artsygal2019) reported

    @freedomsupport Sorry about that. I'm not a freedom mobile customer. I'm a Verizon customer unfortunately.

  • tabishiqbal_ Tabish Iqbal (@tabishiqbal_) reported

    @FreedomMobile hate your online portal. Payments never get processed. POS. I need to switch but they all suck

  • LaurenCrippsRN Lauren Cripps (@LaurenCrippsRN) reported

    @freedomsupport I'm a current customer - if I want to change plans can I just switch to any one? It is there a different option for new/current customers? Thanks!

  • anjilesgin Anjileek (@anjilesgin) reported

    @FreedomMobile Yes. Better customer service 🙄

  • ceoyb 😈PABLOFROMDA6IX😈 (@ceoyb) reported

    @FreedomMobile **** you your services are nothing but trash 🗑 **** you guys it's 2021 going on 2022 fix da **** up

  • ShipShapeCruise TEAM RECOVERY ACCOUNT (@ShipShapeCruise) reported

    @_Cee_Squared @freedomsupport Kindly send me a direct message to help you recover back your account

  • TheCamMoore Cam 🇨🇦 (@TheCamMoore) reported

    . @FreedomMobile you want to tell me why I spent 30 minutes trying to unlock a phone and two agents both didn't help You want me to call the CRTC?

  • scampi01_gmail benche (@scampi01_gmail) reported

    @freedomsupport Looking to upgrade or add a new service? Order from the comfort of your own home by messaging an agent today. -- when I tried messaging an Agent, clicking it does nothing.