Freedom Mobile Outage Report in Erin, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Erin, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (69%)
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Phone (15%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Tyler Thomas
(@RyanTylerThomas) reported
@annecayer Hey @FreedomMobile if your staff is allowing people to start fraudulent accounts... I think your support services should be able to close those without torturing the victim.
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sue butler
(@msuebeeCA) reported
@FreedomMobile took my money and they want me to be happy with getting half of it back. I cannot afford the charges for calls that were supposed to covered under my plan. But they hang on to every dime they can while everyone is struggling.@fordnation
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David
(@FreightGuy751) reported
@freedomsupport I looked at the plans and spoke to agents plus chat on whatapp. Lack of knowledge, very frustrating, crappy service. I guess that how you retain your clients. Why don't you have a manager call me
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Miss...🌚
(@amyna_mysha) reported
from
Edmonton, Alberta
@freedomsupport I need help with my account
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st
(@stalwar) reported
@freedomsupport Your agents are saying to order on Amazon because your system is down. This is ridiculous. After 6 weeks of waiting this is not what I expect...
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Chris
(@krzyabn) reported
I ordered a sim card twice (because the first one never showed up) and the second one never did either. I have Case ID's for both, can someone help me? @freedomsupport
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sue butler
(@msuebeeCA) reported
@freedomsupport I am currently texting support but since it all takes so long, Every reply takes 3-5 minutes. You are a phone company. Surely your ability to communicate is quicker than that.
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Nadeem Khan
(@Dr_NKhan) reported
@FreedomMobile it would be nice if your site worked to set up account online (tried for a week already). Now I’ll have to go to store to stare a NEW service and pay many fees. Is that a scam or is your site that terrible? #badtech #badservice
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🏳️🌈🧜♀️ Katelynn/Lauren (She/They)
(@FrostedSiren) reported
@freedomsupport It's a Shaw outage. It's been going all day.
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sue butler
(@msuebeeCA) reported
@freedomsupport So @FreedomMobile customer service cannot call customers.!?! Its a phone company! I guess they just expect us to line up like sheep and hope we get tired and give up.