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Freedom Mobile

Freedom Mobile Outage Report in Erin, Ontario

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Erin, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • god_fraction
    Devansh Dave (@god_fraction) reported

    @freedomsupport service sucks in the middle of Mississauga. Coverage switches from LTE to 3G by itself. Terrible experience!

  • candentblanc
    Conor K.L. O'Hara (@candentblanc) reported

    @freedomsupport In Ontario, Canada, your service won't facilitate texts and when I called you guys, you said it would take "3-5 business days". How is that acceptable and why should I remain with your company?

  • reuven_za
    Reuven Za (@reuven_za) reported

    @freedomsupport Added US roaming and phone will not connect to data while in the USA. Please help

  • PiyushMeh20
    PiyushM (@PiyushMeh20) reported

    @freedomsupport Is service down in Ontario? My phone is on SOS mode only

  • timnguyen_co
    Tim Nguyen (@timnguyen_co) reported

    @freedomsupport That’s not even close to the issue being discussed but I’m going to DM you anyway

  • MeetingsCurator
    Tatiana Schturyn (@MeetingsCurator) reported

    Don’t bother getting #freedommobile they don’t have customer care. Only virtual and not one concern rectified.

  • cnote_vegas
    Chris (@cnote_vegas) reported

    @Jwestman85 @FreedomMobile Well don’t be pissed when ur car breaks down cause they’ve been trying to reach u about a extended warranty

  • _ThisIsNowhere_
    Susie Q (@_ThisIsNowhere_) reported

    @freedomsupport Is the app down? I want to pay my bill and the app won't open.

  • AlefYei
    Alef Yei (@AlefYei) reported

    It really sucks when a company stops making improvements or progress to their services or offerings. @FreedomMobile comes to mind for their poor network.

  • therealb0wser
    The Rev. b0wser (@therealb0wser) reported

    every time I try to pay my internet bill, the @FreedomMobile website fails "Once logged in MyAccount select the ‘Home Internet' tab" ...that tab doesn't appear. And with a "new redesigned MyAccount", who even knows what's broken