Freedom Mobile

Freedom Mobile Outage Report in Erin, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Erin, Ontario 01/08/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • flsek_ Linda (@flsek_) reported

    @FreedomMobile Worst customer service experience with Freedom’s agents. Been given misinformation about my plan by TWO agents! It’s disgusting how they treat their loyal customers and how poorly they train their workers! UNACCEPTABLE!

  • HeyyItsShadow Shadow Skinner (@HeyyItsShadow) reported

    @FreedomMobile has horrible customer service and their supervisor Ali is a horrible person who is very rude and disgusting. They don’t understand integrity. They give empty promises and they waste time tbvh. Like Ali can respectfully jump off somewhere.

  • SmallLady0 SmallLady (@SmallLady0) reported

    @freedomsupport hi, I bought 3GB of nation wide addons less than 24 hours ago… and now it’s all gone. I normally don’t even use 3GB in a whole month. I went to buy another add on but now it won’t let me. Can you help?

  • DavidVays But a dreamer living in my world (@DavidVays) reported

    @FreedomMobile How about hiring customer service representatives that DON'T hang up on your customers! Twice in a row. My contract ends soon and I will have the freedom of choosing a reliable provider then

  • vim_vimmy Vim (@vim_vimmy) reported

    @freedomsupport I want ALLLL MY MONEY BACK ! The same way y’all are quick to snatch my money take that same energy and put it back ! With y’all 💩 service!

  • krzyabn Chris (@krzyabn) reported

    Yo @freedomsupport whats going on with your network? My calls are dropping, sms taking forever to send... Yet my Rogers line works flawlessly?! Ffs..

  • LanguorousD LanguorousDuck (@LanguorousD) reported

    @freedomsupport why is it, as a customer the feature for paying my bill online with interac online is gone?

  • vim_vimmy Vim (@vim_vimmy) reported

    @freedomsupport I’m NOT SENDING ANY MORE DMS ! Let the public see how y’all treat your customers!

  • HeyyItsShadow Shadow Skinner (@HeyyItsShadow) reported

    @FreedomMobile y’all just say “this call is being recorded for training and quality purposes” for fun huh?! PULLL UPPP THE RECEIPTSSSSSSS **** the notes where the recording at.

  • wwkuwl 𝚈𝚊 𝙱𝚘𝚢 𝙿𝚞𝚐𝚐𝚕𝚎𝚜 (@wwkuwl) reported

    @freedomsupport Is there an outage with data in the Hamilton/Stoney Creek area? Haven't had data service since this morning using a mobile stick.