Freedom Mobile

Freedom Mobile Outage Report in Erin, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Erin, Ontario 01/13/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • connect_jigar Jigar P (@connect_jigar) reported

    @FreedomMobile says that if you use your phone outside Canada for over a month then your services will be suspended even if you pay your monthly bill or are travelling. Looks like now it’s the time to change my mobile service. #strange

  • rajatseth90 rajatseth90 (@rajatseth90) reported

    @FreedomMobile @Rogers please help my freedom internet is down from last 10 days and still the issue has not been resolved.Called freedom services many times they said they escalated the issue to rogers but the issue still persist.Please help

  • XRsPartan Spartan 🗡️⚔️ (@XRsPartan) reported

    @FreedomMobile For a new provider, after extensive attempts to reach out, both myself and all my family members will be terminating our services with @FreedomMobile #customerservice is absolutely horrible, I strongly recommend people to stay for fsr away

  • rajatseth90 rajatseth90 (@rajatseth90) reported

    @FreedomMobile i have the worst experience with freedom internet service.Using the freedom internet service for long time and recently requested to move the the internet/wifi service to the new address and i requested that on 30th July 2025 and its not started yet.Please help

  • DesaiHim Himanshu Desai (@DesaiHim) reported

    @FreedomMobile internet not working in Vaughan area… such a garbage service

  • deanholden0 Dean Holden (@deanholden0) reported

    @FreedomMobile is a joke I bought a 75gb package and they throttled me to less than 1mbps after 10gb and their support offers nothing

  • JCPatel16 बुध्ध Patel (@JCPatel16) reported

    @FreedomMobile My number was remains stop incoming call and text for 2 weeks. After frustration, changed service provider. No compensation/refund yet get.

  • WinterBourneTO Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported

    @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.

  • FNN23 SS (@FNN23) reported

    @FreedomMobile Having this problem in my area for a over 6 months. Spoke with many with no improvements . Freedom , a communications company who fails to communicate

  • jordancruz9090 Jordan (@jordancruz9090) reported

    @FreedomMobile @RogersHelps 6 mobile lines. Let’s do it . @RogersHelps doesn’t care to lose customer.