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Freedom Mobile

Freedom Mobile Outage Report in Erin, Ontario

Why is my Freedom Mobile service not working?

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If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Erin, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • liaaaxo_
    rude gyal 🇬🇾 (@liaaaxo_) reported

    @freedomsupport @FreedomMobile is literally the worst company I’ve ever had to deal with.

  • KendraHalliday
    Kendra Halliday (@KendraHalliday) reported

    @freedomsupport givin me the notice on Xmas Eve when none of your automated systems work for me (app, website or phone payment) so I need to go into a store that’s not open isn’t really helpful. I wasn’t lookin for a reply just letting everyone know you’re savages. Rogers 2.0 only **** coverage

  • KateKutka
    Cousin Kate (@KateKutka) reported

    @FreedomMobile What are the best times to GET THRU to customer service over phone? The assistance I need is not offered online and the wait times are outrageous.

  • danrussell67
    dan russell (@danrussell67) reported

    @eurogeorge @FreedomMobile Dunno no stores open and visualy impaired currently so online crap n auto replys i avoid , Why ?

  • KeilKeri
    Keri Keil (@KeilKeri) reported

    @freedomsupport Really! Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

  • LorenzoVanMatt4
    David Wooderson (@LorenzoVanMatt4) reported

    @FreedomMobile Honest to God why do we insist on using offshore call centre workers who have a hard time with basic phone etiquette, command of their equipment.Hiorrible Customer service Yes i know there are other ways. Freedom HIRE CANADIAN!!!!! Manilla is not Canada.

  • khw_wg
    kevin (@khw_wg) reported

    I’ve been on multiple calls with @FreedomMobile and when one rep can’t solve the problem they literally hang up on me in order to push the problem on someone else when I call back

  • CandyarseYEG
    Candyarse (@CandyarseYEG) reported

    Trying to upgrade my phone without going into a @FreedomMobile is annoying as ****.

  • sadgirlolo
    Louise (@sadgirlolo) reported

    @FreedomMobile so I’m trying to pay my account and I can’t????? Wtf

  • Belib16
    Belibra (@Belib16) reported

    @freedomsupport is freedom having issues in the edmonton area? I can't seem to text out and neither can other family members using freedom. Calls are still working and internet seems to be working as well.