Freedom Mobile

Freedom Mobile Outage Report in Erin, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Erin, Ontario 03/28/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mary_street Mary Street (@mary_street) reported

    On Freedom Mobile - did not get the AB emergency alert today. Anyone else? #freedomsupport #freedommobile

  • vickyfliu vicky liu (@vickyfliu) reported

    @freedomsupport I haven’t had service since yesterday. Did something happen to your network ?

  • katastrofunk Kat Chambers (@katastrofunk) reported

    @freedomsupport The shipping is by Purolator. The fact it took 5 business days for the shipment to even be started is the main issue here... have an explanation for that?

  • Krys_1920 Krys (@Krys_1920) reported

    Y’all I called @FreedomMobile TWICE tonight, cause my kid bought an unlocked phone. JOKES ON HER, person sold it, didn’t unlock it. Now I have a sobbing kid, who worked so hard to buy their phone. Someone help freedom mobile SUCKSSS!!!!

  • nynyesha Lemon Pepper Stepper (@nynyesha) reported

    @FreedomMobile is absolute GARBAGE!!!! Don’t ever take their protection plan. It’s something they train their staff to lie about just to make an upsale. Canada needs to remove this company like they removed public mobile

  • abbascalgary Mohammad A. Abbas (@abbascalgary) reported

    @freedomsupport same here... customer service/agents have no idea

  • RosieSchwartz Rosie Schwartz (@RosieSchwartz) reported

    Have an account w/ @FreedomMobile? Be aware of possible “lapses” in data. I signed up my 98-yr old MIL for contact w/ family during Covid. While checking data for virtual seders, I saw 33% of bonus data was gone. @freedomsupport offered $5 for all my wasted time to find &fix it😡

  • voiceofacanuck Canada (@voiceofacanuck) reported

    Me: *pays @FreedomMobile bill* <error> Me: *Checks bank...money sent. Messages Freedom* Freedom: We got the payment, but we didn't get it. You'll get it back in 5 days. Do you want to make another payment? Me: What? Freedom: Do you have another card? Me: This smells really bad.

  • CanadaPaddles PickleballPaddlesCanada (@CanadaPaddles) reported

    @freedomsupport The network isn't just down?

  • kylarmenta kylamenta (@kylarmenta) reported

    @FreedomMobile I paid my phone bill online an hour ago ( never missed a month before) and it’s saying my account is still suspended. the money came out of my bank account and I got the 611 text that my account has been topped up ? Any solutions?