Freedom Mobile

Freedom Mobile Outage Report in Erin, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Erin, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Erin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Erin, Ontario 02/16/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • hector604 Hectorplus.ca ( con AMLO ) (@hector604) reported

    @PrimeBane Looks like freedom mobile network @freedomsupport is down

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

  • kellyIsSomeOne Kelly Is No One (@kellyIsSomeOne) reported

    Attention ALL companies & corporations. If you want to speak with me, I require a person on the other end of the phone. Leaving me a voicemail telling me to call you isn't working for me. I will never call you. #CustomerService @FreedomMobile

  • GogoLand6 Gogo Land (@GogoLand6) reported

    @freedomsupport Why do I have to verify my account EVERY time I log into your site on my personal device?!! Please, fix this.

  • ShawnChong7 Shawn Chong (@ShawnChong7) reported

    @freedomsupport Is the Freedom cellular network down as of 12:00 pm in North Toronto? I can't make calls!

  • hector604 Hectorplus.ca ( con AMLO ) (@hector604) reported

    @freedomsupport @PrimeBane It was down for half an hour, same as what happened to Telus earlier today, service is ok now

  • Porscha_Aubrey Porscha Aubrey (@Porscha_Aubrey) reported

    Is anyone else who uses #FreedomMobile unable to get any service?

  • ShireenJ Shireen Anne Jeejeebhoy (@ShireenJ) reported

    Dear @freedomsupport your customer support thinks all numbers in CANADA are local! Are you kidding me?

  • nikayaholmess__ nikayaholmess 👑 (@nikayaholmess__) reported

    @freedomsupport Currently on the phone waiting to speak with a supervisor. The service used to be fantastic when I worked for you guys and it seems it has all went down hill since.

  • DLK2699 Dede (@DLK2699) reported

    @freedomsupport Sounds like ur defending/siding with the staff and don’t need a new customer