Freedom Mobile

Freedom Mobile Outage Report in Frankford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Frankford, Ontario 02/24/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Truewags B Wags (@Truewags) reported

    @FreedomMobile what up with the network? I can send or receive texts from non iPhones!

  • luv_sharmz Sharmin (@luv_sharmz) reported

    @FreedomMobile rep at Marlborough mall in Calgary was not helpful to us at al. We just needed a pre paid account and transfer the number. They right away refused to help. You just lost a good customer!

  • tc200072 tc (@tc200072) reported

    @FreedomMobile you sent me an offer for free phones. When I tried to redeem it, you told me it expired2 days before. Why not write the expiry date on it? Why do your call centers tell me no one can escalate my complaint , and your actual escalation form results in no reply?

  • kiana_sao Kiana (@kiana_sao) reported

    @FreedomMobile How can your customer service be this horrible???

  • 0Teacherbot2 TeacherBot2.0 (@0Teacherbot2) reported

    @freedomsupport I was actually referring to Apple. I have no issue with Freedom Mobile Care at all. The irony of experiencing "freedom" by purchasing Apple products was my point.

  • ayush_nahata Ayush Nahata (@ayush_nahata) reported

    @freedomsupport @FreedomMobile Its sad I have to chose this medium to communicate. I was a Freedom customer till 4 days back, however was facing so many network issues and after reaching out to you multiple times and getting resolution, I had to move to another provider (1/2)

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @FreedomMobile your service is terrible in North Battleford, Saskatchewan. Time to switch to another carrier with better coverage!

  • JohanKimmers Johan Kim (@JohanKimmers) reported

    @FreedomMobile hey guys is there an issue with the network. Everytime I try and make a call it goes immediately to call ended and cuts.

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @freedomsupport I am not talking about data, we all had issues staying connected to the nationwide partners for phone and text service. Your nationwide coverage is virtually non existent in Saskatchewan, even in Saskatoon. One cannot make or receive phone calls or texts consistently.🤨

  • Tweak20098312 Tweak (@Tweak20098312) reported

    @freedomsupport The problem is that your freedom zone is Swiss cheese. In the capital no less. I’m done, you won’t win me back with a junk network when I rely on my phone.