Freedom Mobile

Freedom Mobile Outage Report in Frankford, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Frankford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Frankford, Ontario 03/20/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frankford, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Trenton.

Loading map, please wait...
City Problem Type Report Time
CanadaTrenton Phone
CanadaBelleville Internet
CanadaTrenton Phone
CanadaBelleville Phone
CanadaVictoria Total Blackout
CanadaBrighton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Nisha_Photos Nisha Purushothaman (@Nisha_Photos) reported

    The biggest mistake I have done is choosing #FreedomMobile as my phone connection. Their support team - @freedomsupport - is an absolute failure. I am trying to change my address for two weeks. two weeks ago they said it's done... but not done yet... anyone got any suggestions...

  • MoranJoan Joan Moran (@MoranJoan) reported

    @freedomsupport data speed has been below 1.0 Mbps all day. Really frustrating since im in a part of Toronto (Beaches) where the internet is down due to hydro repairs. I called tech support, followed all the trouble shooting... apparently escalation will take 3-5 business days?!

  • Lord_Neko_ Lord Neko (@Lord_Neko_) reported

    @FreedomMobile The customer service this company provides is beyond terrible. After being on hold for 30 minutes, I tried the text option. Text made me wait another 25 minutes for an "agent" that won't confirm they are human. #freedommobile

  • Nisha_Photos Nisha Purushothaman (@Nisha_Photos) reported

    @harimenonz @freedomsupport it's really crazy - a simple address change and no one is able to give a solution, which is sad, once again. they said they fixed it 2 weeks ago, today, from morning till this time, even now talking to the support team. support request #FreedomMobile @freedomsupport

  • noeldrawsstuff Noel Draws Stuff (@noeldrawsstuff) reported

    I was really surprised by @FreedomMobile’s service range. I was in St Catherines all day and could not get any service at Sunset Beach.

  • fola22habibi Zina 22🇨🇦 (@fola22habibi) reported

    @FreedomMobile They charged us $35 activation fee in store . This fee is waived for new customer can you confirm that?

  • GigDriverBS GigDriver BS Reporter (@GigDriverBS) reported

    @FreedomMobile it has been over 2 years sense I asked this but why do you still not carry the Galaxy watch, you said it was coming soon same as 5G and years later still no improvement in coverage or products. Think it's time to return to a real phone service provider

  • LdS_TO LdS (@LdS_TO) reported

    @freedomsupport Every time I’m even a short distance out of Toronto I can’t get cell service. Even when I’m right near a cell tower. I travel a lot outside Toronto and have been having car trouble so I need to change my plan. Can I cancel it?

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport actually I asked for 6 months to speak to a Manger not supervisor but never been able too

  • Dillslice DillSlice (@Dillslice) reported

    @freedomsupport still no update on me being UNABLE to make or receive calls on this network....