Freedom Mobile Outage Report in Golden, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Golden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (4%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• D (@darrellito) reported 2 minutes ago

  @freedomsupport customer for 8 yrs and they still disconnect my outgoing if I'm 1 day late.. the app won't take payments.. crashes.. repetitive pop ups.. chat is just bots repeating log in ?s over & over with no wait time estimate or help from agents.

• Angela Onuora (@angelaonuora) reported 2 minutes ago

  @freedomsupport There’s no message in my DM’s from you. Anyway, Tishar (I hope I spelled his name correctly) from customer care has resolved the issue. He is the sort of personality you want dealing with customers. No customer deserves the manager I spoke to this afternoon. A nightmare.

• Jonathan H (@jholowka) reported 2 minutes ago

  @freedomsupport Hi I just called you guys twice and got cut off by you guys twice. Can someone help?

• 🃏 (@Jemini___) reported 4 minutes ago

  @freedomsupport @AnthonyLacavera Please help me understand how my consumer rights are respected in this matter

• 🃏 (@Jemini___) reported 5 minutes ago

  @FreedomMobile How do you find it acceptable that your customer service team is not unlocking my legally purchased second hand iPhone? SIM locking has been banned in Canada for more than four years. This is not acceptable.

• chrisc (@nl_rock) reported 5 minutes ago

  @FreedomMobile on hold for 15 mins and then disconnected? Is this your customer service policy?

• Kate (@Marie1Kate) reported 9 minutes ago

  @freedomsupport Sorry dms are for whatever reason not working for me. Thanks, but I guess it will have to wait.

• ChrisW (@ChJWo) reported 10 minutes ago

  @freedomsupport Yes, but as an existing customer looking to BYOP and upgrade the plan on an existing line - I'm better off switching the line away from Freedom and coming back as a "New Customer/Line" to save that money. No reward for a loyal customer to keep an existing line...this is my point.

• Pradeep Jain (@pradeepjain_nyc) reported 12 minutes ago

  You’ve got some galls @FreedomMobile asking if i’ll recommend you even after you suspended my service for 7 days bcoz ur systems didn’t update and your CSR and IT teams couldn’t find any reason why my account is suspended tkt # 00354xx8 I am in a mood for tons of expletives rn 😡

• benche (@scampi01_gmail) reported 12 minutes ago

  @FreedomMobile The chat is not working today.