Freedom Mobile

Freedom Mobile Outage Report in Golden, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Golden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Golden, British Columbia 01/27/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • strivem Strive M. (@strivem) reported

    @FreedomMobile Your site is not working for new customers when your cart is ready and you want to checkout.

  • Rajneet51151863 Rajneet (@Rajneet51151863) reported

    @freedomsupport trying to reach out you guys since morning and no luck.Never seen such bad support. Phone wont connect ,no one reply on chat,there is no information online why there is delay in response.Not only i was frustated with the network coverage and data speed now this.

  • Gaming1Canadian Gaming Canadian (@Gaming1Canadian) reported

    It's been fun @FreedomMobile But I'm moving to @chatrmobile now. I know they are owned by evil rogers but they just have a better network. (Rogers is overpriced that's why I'm paying them another way through chatr)

  • KyleKlages Kyle Klages (@KyleKlages) reported

    @freedomsupport I understand that it takes time to wait in queue for an agent. Totally acceptable. After you connect it shouldn't take 5 minutes between messages. That's poor customer service.

  • DaveSfmg54 Just Dave 🇨🇦 (@DaveSfmg54) reported

    @freedomsupport Hi freedom support! I put my old sim card in my new phone from you guys and now it's asking for a qr code, I never got one as they said it would just work

  • crtlayse ayse karacan (@crtlayse) reported

    @freedomsupport my data is down . Whats going on with the server ?

  • The_Afsar Afsar (@The_Afsar) reported

    @freedomsupport That's false advertising. As a customer, I feel violated, and this is a safety issue as I can't make any calls 99% of the time / or use the internet from the place I am living in for the last four months. I am sending you a DM and I hope you solve my issues ASAP

  • hsaee98 Hira (@hsaee98) reported

    @freedomsupport I haven't had service since yesterday, what's going on?

  • Matt_Jones777 Matt Jones (@Matt_Jones777) reported

    Hey @FreedomMobile you’ve called me every two hours. You never leave a voicemail, and my bills been paid on time. So I call the number back, and every person I talk to has no clue why you’d be calling me. This is starting to feel like harassment, what do you want???

  • lulubir67298641 lulubird (@lulubir67298641) reported

    @freedomsupport Your customer service number 1-877-946-3184 is not working. My tab is paid off on a missing/locked phone(587-988-4532). I no longer need an account. Please contact me at 780-238-8130. Best Regards, Laurie Urwin