Freedom Mobile

Freedom Mobile Outage Report in Golden, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Golden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Golden, British Columbia 12/15/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mattcruz812 matt cruz (@mattcruz812) reported

    @FreedomMobile garbage, garbage customer service. If I don’t get my phone, I’m gonna switch providers!!!!!

  • n_mcgaghey 🇨🇦 Noel McGaghey 🇨🇦 (@n_mcgaghey) reported

    @freedomsupport is your website down?? Trying to pay my bill and it won't let me log in or anything ffs

  • MattToronto 爪att (@MattToronto) reported

    @freedomsupport No need - I've opted to cancel both of my lines with Freedom. I found a carrier who knows what ******** they're doing.

  • G_ademie Ganiyat Aderonke (@G_ademie) reported

    @freedomsupport I requested for a change in plan a day earlier to my cycle bill, I wanted a bigger data plan which they did. I was not informed there will be cost implications for changing plan before the old plan ends and your customer service insisted I have to bear that cost myself.

  • davemccauley Dave McCauley (@davemccauley) reported

    @freedomsupport DM's apparently are not going to help, I asked that to your agent on the phone. I won't have this happen again after my contract ends.

  • BrennanJTC Brennan Conroy (@BrennanJTC) reported

    Dear @FreedomMobile: I submitted a complaint to you via your CCTS form online on the weekend. It's now been 3 full business days and I have not yet received a response from you. I will be taking my complaint directly to the regulator without a response by this time tomorrow.

  • JoshV83 Josh Vaillancourt (@JoshV83) reported

    @crosskyle50 @MobileSyrup My wife did. A couple of years ago she ported from Rogers to @FreedomMobile. Within a year she ported to Virgin because her phone was mostly unusable in our city with local Freedom service.

  • JonestownJimbob Jimbob Jones (@JonestownJimbob) reported

    @freedomsupport Is your site having issues? It's refusing to bring up the 2FA dialog when I attempt to log in. Then it just says login failed. Would be cool if I could see my bill to pay it, thanks.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @luttrell20 @SnapsMcCoy @FreedomMobile Wi-Fi calling helps inside big box stores (pending they have it available for the public to use), or just wait until you get outside (as the carrier cannot "fix" such problems).

  • ecnepsnai Ian? (@ecnepsnai) reported

    @freedomsupport Ah, my apologies. A reboot seems to have fixed the issue. Thanks!