Freedom Mobile

Freedom Mobile Outage Report in Golden, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Golden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Golden, British Columbia 03/04/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sunshine_vocals Sunshine Vocals (@sunshine_vocals) reported

    @freedomsupport I am just wondering why I can't respond in a group chat with Google messages? It's a chat with Android and IOS users, thus is SMS. I am not able send a reply, it's says "service not activated on network".

  • KatherineWieser Katherine Wieser (@KatherineWieser) reported

    Well, after all the dealings with @FreedomMobile and them insisting they can not put a phone plan on hold, even with the (validated) account holder on the line and a police file number - I was able to do it myself, online. Ridiculously poor customer service! #Canada

  • FrankGervasi1 Frank Gervasi (@FrankGervasi1) reported

    @FreedomMobile Awesome! New customers only. So much for customer retention

  • wasimazid Wasim Azid (@wasimazid) reported

    @freedomsupport @Randy40575132 That’s true. I have been using Freedom since it was Wind Mobile. No roaming issues at all.

  • jinkang5858 Jenny (@jinkang5858) reported

    @freedomsupport I’m getting very frustrated with a simple number porting in experience right now, still no resolution after 8 hours ordeal, been told have to wait 24 hrs to get my cell phone number active, They don’t tell me why!!! Would you be able to help?

  • vancousaurios mis padres me llaman miguel..🇨🇱🇨🇦 (@vancousaurios) reported

    @FreedomMobile The only problem your signal is bad sometimes I can’t call or text from Richmond

  • RobotHugsComic Robot Hugs (@RobotHugsComic) reported

    @FreedomMobile the above feature would making being a customer of yours approximately 75% less annoying and would motivate me to stay with your company.

  • Marie1Kate Kate (@Marie1Kate) reported

    I swear despite not being over my data limit. It feels like Freedommobile had throttled my data. Third day it has been slow. Nearly messed up on something important because of it.

  • mandysmind Malicious Mandy (@mandysmind) reported

    @freedomsupport We had to go INTO the store to resolve our issues with your company. The phone agent was unhelpful.

  • kelvinleigh Kelv a.k.a BigBant / kHuggles (@kelvinleigh) reported

    @FreedomMobile So new customers on black Friday can get 40GB data deal for $80 Canadian but me a customer for over 5 years can't get mine changed from 25Gb for $100 to anything close to the above offer. Please make this make sense. Gain new customers while losing loyal ones?