Freedom Mobile

Freedom Mobile Outage Report in Golden, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Golden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Golden, British Columbia 11/17/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JcanBae Tish🇯🇲🇨🇦 (@JcanBae) reported

    Hello @FreedomMobile I need your assist … I’m ready to cancel everything if this issue is not resolve

  • AwfulMcbad Awful McBad (@AwfulMcbad) reported

    Just swapped from @FreedomMobile to @Rogers Wireless. It's weird having service at home and being able to use the data that I pay for instead of being told "Page failed to load". Getting text messages in under 6 hours is also nice.

  • rachieannek Rachel Kennedy (@rachieannek) reported

    @freedomsupport This was an ongoing issue from yesterday and I am waiting for an update. Apparently it was happening to multiple customers.

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport Further down the notes they say there’s a technical problem or that the unlocking was never completed. More of the same no results >>@FreedomMobile. Why can’t Freedom Mobile unlock an iPhone after the completion of a contract. This runaround is getting infuriating. @CCTS_CPRST

  • Toulla101 Toulla (@Toulla101) reported

    @freedomsupport 😔I told them on the phone I will pay it in a few days but they said sorry we cannot help you and I find after Freedom made their millions and got really brutal.

  • JoOfAllTime Jo Of All Time (@JoOfAllTime) reported

    @FreedomMobile Oh my god @dreamwastaken they put you in a PHONE?! 911 HELP

  • KansaraKetul ketul kansara (@KansaraKetul) reported

    When I have 10GB data added in my plan one year ago I confirmed if they charged me extra for that but customer service said @FreedomMobile randomly select customers and give them bonus data as complimentary. it’s not stick with plan so not charge and now they removed bonus data.

  • JustinC99 Justin Cathcart 🎄 (@JustinC99) reported

    @jimbugg @TELUSsupport @FreedomMobile It’s a terrible issue for sure Jim

  • DarshilPunjabi Darshil Punjabi (@DarshilPunjabi) reported

    @freedomsupport I bought a freedom sim in August 2021 with a $50 refundable deposit. In September, i moved to Fido because i wasn’t satisfied with services. i was told I should get the refund through mail. I haven’t got the refund till now. Please look and resolve the issue.

  • knightrider2007 Richard A Murray (@knightrider2007) reported

    @FreedomMobile @SamsungCanada .... and they sent me back to the phone number that I talked to. And it still shows it's available online. Customer service means I shouldn't be jumping through hoops to get a straight answer