Freedom Mobile

Freedom Mobile Outage Report in Golden, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Golden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Golden, British Columbia 11/30/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @MysticTheFox @FreedomMobile I think this is not about coverage. They decreased the speed per user, so they can allocate the same bandwidth to more users. In short, cost reduction. They are gaining time on something they already know. Blame the customer's phone, the environmental factors bla bla.

  • rawnifty Damaged & Broken (@rawnifty) reported

    @FreedomMobile your customer service sucks. My CC was compromised. I informed Freedom immediately as my auto pay was due in two days. I was told to pay in store. I tried but they said I had no balance. Now I have a message that says I’ve failed to pay & lost my discounts

  • hmradma Hussam Radman (@hmradma) reported

    @freedomsupport You do have an issue for sure, once you enter the freedom number as requested then select option 2 or 3 I get an automated message from freedom to call during open hours after agent transfer. check if your call volume trend baseline handled by support that may help.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @FreedomMobile @freedomsupport I would not recommend this network for anyone. I placed an order since Dec 21, 2020. It did not came to me. I wanted to cancel it while they say wait to receive it then cancel. I asked when can I get it? they answer that they do not know where is

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport worst service ever.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You have everything in DM. No one do anything. Worst service forever

  • teekaliciousss TZA💎 (@teekaliciousss) reported

    I find it sooooo stupid that the only 2 options you have to add a phone to your account with @FreedomMobile is thru either messaging or leaving your house and putting yourself at risk just to go into the store because calling in is NOT an option 🙄🙄

  • nanaimostation Alex Argyll (@nanaimostation) reported

    @FreedomMobile I really hope you aren’t trying to force me to change my plan by refusing to accept payments from methods that have worked fine for over a year. Because no. I like my legacy plan. Fix your billing.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport Worst Service ever

  • AdityaS91820937 Aditya Singh (@AdityaS91820937) reported

    @FreedomMobile I m very much disappointed with your service. I am new to Canada as a student and opted for iPhone 12 Pro Max. I made a pre-order on Dec 6 but still I didn't receive it