Freedom Mobile

Freedom Mobile Outage Report in Gooderham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Gooderham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gooderham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Gooderham, Ontario 11/28/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TrifGaming Steven Trifunoski 🔱 (@TrifGaming) reported

    @freedomsupport 2 hours of waiting for nothing and still no problem solved. Absolute trainwreck

  • codeanil1 Anil K Thakur (@codeanil1) reported

    @freedomsupport @FreedomMobile Now when I try to call customer Care, they keep disconnecting my call after sometime automatically. I visited the Freedom store Fairway Mall Kitchener , They said we cannot do anything , it's a billing issue only handled by customer care service.

  • CharlieImperia1 Charlie Chan (@CharlieImperia1) reported

    @FreedomMobile I am unable to top up my prepaid account. Every time I enter the security code it goes back to the login screen. Any help?

  • baseball_layne Layne Douglas (@baseball_layne) reported

    Hey @freedomsupport last few weeks its been very hard to get pictures sent to me via text messages; didn't have any problems before that. They often take forever to download/multiple tries, or don't download at all. Any ideas?

  • Kimbo74467683 Kimbo (@Kimbo74467683) reported

    @FreedomMobile seems like the network is down?

  • InCYnityy InCYnity (@InCYnityy) reported

    @TrifGaming @FreedomMobile Correct. Freedom is cheap, but there's a reason. I'm in waterloo and work at telus if you need a hookup. Boxing week starting soon so not a bad time to be in the market

  • iammeetdave18 Meet Dave (@iammeetdave18) reported

    Do not buy any service with @FreedomMobile as I had bad experience with it and worst customer service. They lies to sell their services and now not giving my refund.

  • ShambalaDan Dan Del Villano (@ShambalaDan) reported

    Omg, @FreedomMobile, you can't even send me a text so that I can log into my account. Little wonder I'm leaving. That and the crappy coverage. And the dropped call to the ambulance service.

  • SethPSM Seth (@SethPSM) reported

    @FreedomMobile has this insane ANNUAL plan now. Unlimited texting and calling with 50GB of high speed data for a year! For people not watching garbage on data hungry apps and just need a phone this is an insane deal for around 110$ Canadian bucks. #SuckItBigCanadaTelecoms

  • khwahisharora khwahisharora (@khwahisharora) reported

    Worst decision ever made after moving to @FreedomMobile, these guys just cheat on you. Worst customer service and customer service executives. They quote something else when selling and say something else after its sold.