Freedom Mobile

Freedom Mobile Outage Report in Gooderham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Gooderham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gooderham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Gooderham, Ontario 01/23/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlieImperia1 Charlie Chan (@CharlieImperia1) reported

    @FreedomMobile I am unable to top up my prepaid account. Every time I enter the security code it goes back to the login screen. Any help?

  • r3quiredreading Patrick Cartlidge (@r3quiredreading) reported

    @freedomsupport I would, but when I need to send a message about this problem, there’s either ‘No Service’ or you throttle my data.

  • codeanil1 Anil K Thakur (@codeanil1) reported

    @freedomsupport @FreedomMobile Now when I try to call customer Care, they keep disconnecting my call after sometime automatically. I visited the Freedom store Fairway Mall Kitchener , They said we cannot do anything , it's a billing issue only handled by customer care service.

  • 8LDFrJechGImcJA 1 (@8LDFrJechGImcJA) reported

    @freedomsupport relay to your superiors that we are approaching 2023 & customers are waiting for a full 5G roll out plan or announcement, in addition we need more service towers in the GTA. Weak signal strength is plaguing Etobicoke. Thanks.

  • lukemteacher Luke McPherson (@lukemteacher) reported

    Hi @freedomsupport - is there a service outage in North York? We have no phone service here.

  • joemayo17 Mike Bates (@joemayo17) reported from Toronto, Ontario

    @freedomsupport I haven’t been able to login to my account all day. What’s going on?

  • KingOfTarnished King (@KingOfTarnished) reported

    @TrifGaming @FreedomMobile Ive been using koodo for like 10 years awesome service

  • iammeetdave18 Meet Dave (@iammeetdave18) reported

    Do not buy any service with @FreedomMobile as I had bad experience with it and worst customer service. They lies to sell their services and now not giving my refund.

  • Art3mis3 Keith Sutherland (@Art3mis3) reported

    @freedomsupport Looks like we're going on to day 4 then of not being able to login/process payments/ have service? Awesome. You think you'd just activate service for people who's payments happened to fall during your outage until it's fixed so we can do our jobs & live our lives

  • ShambalaDan Dan Del Villano (@ShambalaDan) reported

    Omg, @FreedomMobile, you can't even send me a text so that I can log into my account. Little wonder I'm leaving. That and the crappy coverage. And the dropped call to the ambulance service.