Freedom Mobile

Freedom Mobile Outage Report in Grande Prairie, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Grande Prairie, Alberta 02/14/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • level28mitch MITCH (he/him) (@level28mitch) reported

    @freedomsupport No one at your company can provide me with a tracking number and Fedex states my tracking number is not valid that was provided via email. Can someone please help me? This is super frustrating.

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport I rather have your tech team come out with a status of your services because right now online on web pages it shows lots of people having issues

  • Nisha_Photos Nisha Purushothaman (@Nisha_Photos) reported

    The biggest mistake I have done is choosing #FreedomMobile as my phone connection. Their support team - @freedomsupport - is an absolute failure. I am trying to change my address for two weeks. two weeks ago they said it's done... but not done yet... anyone got any suggestions...

  • FrammaZamma Framma Zamma (@FrammaZamma) reported

    @freedomsupport is your text messaging service down?

  • Truth_Ontario TruthAndHopeOntario (@Truth_Ontario) reported

    @FreedomMobile Until our kids catch covid because of our crap government plans and then we are home caring for our sick kids. Seriously? Are any parents excited about school in the middle of a 4th wave? Worst advertisement ever!

  • AureliaCotta Aurelia Cotta (@AureliaCotta) reported

    In good news, my kids new phone from @FreedomMobile works after I got some late night help switching SIM cards and settings and suddenly, boom. So that was the one bright light.

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport hey @FidoSolutions do you guys have customers waiting 6 months to get issues resolved or to speak to mangers oh do you also train customer service to be rude ad hang up on customer and to speak over them

  • Soroosh19 Soroosh (@Soroosh19) reported

    @freedomsupport The problem is that the @VirginPlus staff manipulated me, into getting a phone so I would be stuck in their contract for two years paying too much for a outdated phone. They are truely the worst scammers out there. Taking advantage of peoples boredom during a pandemic.

  • Redhead_Canuk James Taylor (@Redhead_Canuk) reported

    @freedomsupport I sure have. CS was no help now I am going to be switching services. I will pay what I owe and then close my account. I've had enough problems over the years to realize I'm just a number.

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport actually I asked for 6 months to speak to a Manger not supervisor but never been able too