Freedom Mobile

Freedom Mobile Outage Report in Grande Prairie, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Grande Prairie, Alberta 03/26/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mishra911 Anuraag Mishra (@mishra911) reported

    @FreedomMobile the worst network and the customer service for any network. They are thieves so please stay clear. I bought 2 lines and it was completely unusable. I had no reception half of the city and moved out promptly. Now they are not refunding my money saying tough luck.

  • eboerschke Duke Boerschke (@eboerschke) reported

    @freedomsupport It is not just a concern for me. Look at Reddit and see how many customers are reporting being told their credit card was declined. We all know our credit card is good. Your processing system has a flaw and your customer rep was rude. Fix those issues.

  • Michael70858663 Michael (@Michael70858663) reported

    @freedomsupport This company is a joke, treats customers like ****

  • ShireenJ Shireen Anne Jeejeebhoy (@ShireenJ) reported

    Dear @freedomsupport your customer support thinks all numbers in CANADA are local! Are you kidding me?

  • san_bains Samandeep bains (@san_bains) reported

    @FreedomMobile worst customer service

  • mikashab Mohamed El-Khashab (@mikashab) reported

    @freedomsupport i'd like to cancel voiceemail

  • ROCKthusiast Gilles LeBlanc (@ROCKthusiast) reported

    @freedomsupport Any pre-Black Friday specials for a longtime Freedom/WIND customer whose current commitment ends this weekend?

  • enefteeee Tanmay Chauhan (@enefteeee) reported

    @FreedomMobile I upgraded my phone and my esim got deleted from my old phone. I have been trying to contact you constantly but didn’t get any help in particular. Can you please generate a new esim for me on my new phone asap! My work is stuck.

  • Porscha_Aubrey Porscha Aubrey (@Porscha_Aubrey) reported

    Is anyone else who uses #FreedomMobile unable to get any service?

  • mikashab Mohamed El-Khashab (@mikashab) reported

    @freedomsupport how to cancel subscription to voicemail, please?