Freedom Mobile

Freedom Mobile Outage Report in Grande Prairie, Alberta

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Grande Prairie, Alberta 11/18/2025 02:05

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • spard__ Spardington (@spard__) reported

    @FreedomMobile It’s brutal when you have a 50g plan really slow LTE than downgraded to 4g than 3G in Mississauga and even worst in Oakville. I’ve used less than 1g of data in the past 2 months on this account and y’all want $150. Cracked!! Never again, will be looking around.

  • voiceofacanuck Canada (@voiceofacanuck) reported

    Me: *pays @FreedomMobile bill* <error> Me: *Checks bank...money sent. Messages Freedom* Freedom: We got the payment, but we didn't get it. You'll get it back in 5 days. Do you want to make another payment? Me: What? Freedom: Do you have another card? Me: This smells really bad.

  • AliayahT Ali✨ (@AliayahT) reported

    @FreedomMobile I’m very disappointed with your service!!!!!🤬

  • MurielJSmith Muriel Smith (Murph) (@MurielJSmith) reported

    @freedomsupport What was wrong with the network yesterday that I couldn't send text messages. Cannot get a straight answer. been with you almost 6 years and ready to change carriers. Getting fed up with reception, etc. Please help

  • ShawnAl55730558 Shawn Allen (@ShawnAl55730558) reported

    @freedomsupport Why doesn't Freedom Mobile support group text messaging and when will this be supported? Not really "Freedom" after all are you!

  • abbascalgary Mohammad A. Abbas (@abbascalgary) reported

    @freedomsupport same here... customer service/agents have no idea

  • Sagal_8 Sagal AKA JuJu (@Sagal_8) reported

    @freedomsupport Your staff/dealers should inform the customer of the charge and the fact that it is not charged when you order on the website. Customer service can then apologize for the miscommunication rather than reading me the policy like a soliloquy.

  • RockstarSwiftie 𝓒𝓱𝓪𝓶𝓹𝓪𝓰𝓷𝓮 𝓟𝓪𝓹𝓲 (@RockstarSwiftie) reported

    @FreedomMobile How about your focus on signals instead? I live in Kitchener and I barely get 1 bar. It sucks. Most of my calls don’t even go through without failing

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    I was really excited when I joined @FreedomMobile. Felt like I had finally found a cell provider who put integrity & care into providing service. Sadly their @freedomsupport has become mostly automated just like all the other cell companies

  • vickyfliu vicky liu (@vickyfliu) reported

    @freedomsupport I haven’t had service since yesterday. Did something happen to your network ?