Freedom Mobile

Freedom Mobile Outage Report in Grande Prairie, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Grande Prairie, Alberta 02/26/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @FreedomMobile I don't suppose there's a way to see if a phone is in-stock online without needing a login? Alternatively, what sort of process do you guys do for stock, anyhow? Like, if something goes out, should it *theoretically* come back in, etc...?

  • letsgetout YourMaster (@letsgetout) reported

    @FreedomMobile We had an absolutely horrible nightmare experience yesterday at a store we called the centre but no one cares.. with freedom the power is with the store rather than the franchise. After hard credit check and paying our tab and standing for 2 hours we were lied to about price..

  • jesemipermeable sharmila streaming evermore (@jesemipermeable) reported

    @FreedomMobile my mom was disrespected by one of the retail specialists at West Edmonton Mall. He didnt have to be very rude, very unnecessary. He kept insisting that the promo she's getting for my brother doesnt exist, & gaslighted my mom for being upset by his behaviour.

  • danrussell67 dan russell (@danrussell67) reported

    @eurogeorge @FreedomMobile Dunno no stores open and visualy impaired currently so online crap n auto replys i avoid , Why ?

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @freedomsupport Yeah so i was on pre paid. Or post paid? Use the service then pay. Whatever that ones called. I would like to go back to that if I could. With a E-Sim do I have to do this in store? Looking for the BYOP 20gig for $45

  • Jimmy_jim_bo James Taylor (@Jimmy_jim_bo) reported

    @FreedomMobile Glad my $100 a month service can't even guarantee I can make a call or get one for that matter. Should have stayed Wind Mobile because your services are here one second and then gone the next, just like the wind. After a year it's time to switch. See ya.

  • shysunlight Nat (@shysunlight) reported

    @FreedomMobile I am extremely disappointed in how horribly I was treated by one of your store managers and several of your “customer service” reps. It took a CRTC complaint and hours of time to reach an acceptable resolution. I will NEVER recommend Freedom to anybody

  • khw_wg kevin (@khw_wg) reported

    I’ve been on multiple calls with @FreedomMobile and when one rep can’t solve the problem they literally hang up on me in order to push the problem on someone else when I call back

  • AndyMcDandyCDN ⛄AndyMcDandy 🇨🇦🎄 (@AndyMcDandyCDN) reported

    @freedomsupport No I'm not. Been trying for a week but you guys don't want to help me.

  • Shawn83Star Irie Rasta LoⓋe🇨🇦🇯🇲 (@Shawn83Star) reported

    Dear @FreedomMobile are you really calling my phone and not leaving any messages? Unless it's a FREE upgrade to the next version then please stop. Sincerely, loyal customer.