Freedom Mobile outages and service status in Grande Prairie, Alberta

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe bala (@joebalacan) reported 6 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

• 
  🐍 (@Hambonevstech) reported 9 minutes ago

  @GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao

• 
  Rorbie (@DRorbie) reported 11 minutes ago

  @FreedomMobile I do not recommend this network to anyone in Canada. After bombarding me to converting marketing emails, I visited their stall at Fairview Mall in Don Mills Toronto- guess the worst experience I had from the sales man in the store he wanted to beat up bse I over questioned him.

• 
  Ryan Wilson (@RyanNW23) reported 12 minutes ago

  @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 12 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Neeon (@goanraptor) reported 12 minutes ago

  @FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help

• 
  Al Sadius (@Alsadius) reported 16 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

• 
  Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 17 minutes ago

  @FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.

• 
  Spike (@HeyimSpike) reported 18 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  sarah (@yeehawsarahh) reported 19 minutes ago

  @FreedomMobile i dislike your phone company and your customer service very much