Freedom Mobile

Freedom Mobile Outage Report in Grande Prairie, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Grande Prairie, Alberta 02/17/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JCPatel16 बुध्ध Patel (@JCPatel16) reported

    @FreedomMobile My number was remains stop incoming call and text for 2 weeks. After frustration, changed service provider. No compensation/refund yet get.

  • themainnetwork TMN (@themainnetwork) reported

    @deanholden0 @FreedomMobile Have had the exact opposite experience with @FreedomMobile - their support team has always come through for me. Good luck sorting it out. Still better than Bell!

  • kkd_rainbowsalt ਕਰਮ (@kkd_rainbowsalt) reported

    @FreedomMobile Can you please hire English speaking customer service people 😭😭

  • deanholden0 Dean Holden (@deanholden0) reported

    @FreedomMobile I’ve talked to your support team for the last week and a half. Nothing is being done.

  • XRsPartan Spartan 🗡️⚔️ (@XRsPartan) reported

    @FreedomMobile By far the worst phone company out there folks! Despite being a 15 year long loyal customer, their refusal to amend any of my concerns has earned not only a long loyal customer, but have earned a forever anti-referal from anyone I know or who are looking

  • DesaiHim Himanshu Desai (@DesaiHim) reported

    @FreedomMobile Hello Internet never worked on Major Mackenzie between Islington and Pine Valley… it is happening for more than 5 years… no improvement in internet service in this areas….

  • Weatherman2709 Brent (Weatherman) (@Weatherman2709) reported

    @YPM1982 @eeone @FreedomMobile Yvonne, that exactly my scenario what you mentioned. The store took the original hardware but didn’t do a reversal of the value of the phone back to consumer account. They made it look like I broke the service agreement also value of full new phone plus activation of $70

  • kkd_rainbowsalt ਕਰਮ (@kkd_rainbowsalt) reported

    @FreedomMobile Still no service after paying for 2 SIMs and $33. Been told to go to the store repeatedly. This is unacceptable. Please fix this now.”

  • DesaiHim Himanshu Desai (@DesaiHim) reported

    @FreedomMobile internet not working in Vaughan area… such a garbage service

  • Weatherman2709 Brent (Weatherman) (@Weatherman2709) reported

    @YPM1982 @eeone @FreedomMobile I just got a call from management & is working on account. I told them that I am living in legislative poverty and already struggling month-to-month because the government hasn’t raised rates in four years for support and I don’t need the added stress as I returned phone.