Freedom Mobile

Freedom Mobile Outage Report in Grande Prairie, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grande Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Grande Prairie, Alberta 03/02/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport I rather have your tech team come out with a status of your services because right now online on web pages it shows lots of people having issues

  • BigDeeal Slug Lord (@BigDeeal) reported

    @FreedomMobile So not sure what exactly the problem but my phone of just 13 months is so bad. Like turning off on it's own sometimes upwards of 3 times a day. I love Freedom but I haaate this phone.

  • JenCullen21 Jennifer Cullen (@JenCullen21) reported

    @FreedomMobile we thought we would try giving our business to Freedom for the first time. Absolute fraudulent behaviour, not honouring their own deal we signed up for. Horrible customer service. Disgusting. #betterbusinessbureaucanada #freedommobile #scammers

  • JeffCavanagh1 Jeff Cavanagh (@JeffCavanagh1) reported

    @freedomsupport When y'all said to chat if I needed help I thought you would do more than send me an ad.

  • 773_suarez Alejandra Suarez (@773_suarez) reported

    @FreedomMobile Worst service ever !! You are charging me adds that I never agreed to buy and I never used !!!

  • LdS_TO LdS (@LdS_TO) reported

    @freedomsupport Every time I’m even a short distance out of Toronto I can’t get cell service. Even when I’m right near a cell tower. I travel a lot outside Toronto and have been having car trouble so I need to change my plan. Can I cancel it?

  • Redhead_Canuk James Taylor (@Redhead_Canuk) reported

    @freedomsupport How is that unfortunate for you? It's unfortunate for me that I've stuck it out this far. When I need to juggle some bills I don't expect to be suspended for a mere $146 and told by CS that it's just policy. No mention of help, just pay up.

  • crodrigueztwitr Carlos A. Rodriguez 🇨🇦 (@crodrigueztwitr) reported

    @FreedomMobile can’t get a straight answer from your company yet you talk abou “keeping lines of communication open”. All talk, very poor service!

  • pekli9 the_thoughtful_frog (@pekli9) reported

    @freedomsupport I fell down a completely different rabbit hole. I found a Pinephone (runs certain Linux ARM distros) that works with Freedom. It'll be interesting to see what happens after I set the thing up.

  • FrammaZamma Framma Zamma (@FrammaZamma) reported

    @freedomsupport is your text messaging service down?