Freedom Mobile Outage Report in Grande Prairie, Alberta

Problems in the last 24 hours in Grande Prairie, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grande Prairie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Scruffs (@The_Scruffs) reported 8 seconds ago

  @freedomsupport been on hold for 2hrs, calls dropped and frankly shambolic customer service while trying to reach customer retention/loyalty before I take 10+ years of business elsewhere.

• 
  Aatish Bhardwaj (@aaybeerocker) reported 7 minutes ago

  Hey @FreedomMobile why you are not providing any offers on my account. There has been significant offers shown on others account but I have not seen with any of them. Please check and provide me with extra 30GB of data as you did to others. I am not happy with your service at all

• 
  AA Baby (@AABABY333) reported 8 minutes ago

  @freedomsupport As a young adult I’ve never had such horrible costumer service. I will never be using freedom services again and I advise every1 to do the same. This company at the bare minimum doesn’t even have the decency to help u over the phone “chat support only”. v upset.

• 
  ~faiza~ (@omgfaiza) reported 8 minutes ago

  @freedomsupport worst customer servic ever experienced. a total mess. online support says to go in store, in store says to call. ive been on hold with customer support for 2+ hours only for them to hang up. then chat says go in store and the store is telling me they can’t help

• 
  Keith Cordeiro (@keithcordeiro) reported 8 minutes ago

  @FreedomMobile I can’t understand how a company relays information to new customers via online chat, to then have a local retailer give different information? As a new customer, why am I the one running around to buy your product?? Am I missing something?? #poorservice

• 
  Satya (@Satya_SRT) reported 13 minutes ago

  @FreedomMobile when I called on your customer care number, they are saying it is not possible to revert back to the previous plan.

• 
  Rui Carvalho (@Rui_MP_Carvalho) reported 14 minutes ago

  @freedomsupport you’ve lost a customer today! I’m stuck in Cuba, turned on $8/day service, never got to use it and got charged $100. Your Loyalty Dept. Offers me $30. What an f’ing joke this company is. I’ll make it my priority to tell every about it!!!

• 
  Sidharth Mohan (@SidharthMohan44) reported 21 minutes ago

  @FreedomMobile Myself Sidharth Mohan, I was a freedom customer for almost a year. I have experienced extremely bad service from Freedom mobile today. Yesterday, I visited the Freedom store near me to change my prepaid service to a post-paid service for upgrading my hardware.

• 
  Mike Edwards (@Ekimsdrawde) reported 21 minutes ago

  @FreedomMobile getting error code 07 with my Apple Watch…can’t connect to cellular. What happens next? This is my last option as 611 and the store cannot help me

• 
  Alef Yei (@AlefYei) reported 23 minutes ago

  @FreedomMobile, you need to improve your wireless network badly! #NoProgressInManyYears #Broke