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Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Tammy53239038
    Tammy (@Tammy53239038) reported

    @Crackmacs @FreedomMobile @koodo I had to give them up when I moved to Woodbine. I had no service 99% of the time.

  • jiayuduanhhz
    jiayuduanhhz@gmail.com (@jiayuduanhhz) reported

    @FreedomMobile Hello, I am out of Canada and trying to pay my bills. I forgot my PIN, so I would like to reset my password, but I never got the link sent to my email that helps reset the password. Please help.

  • gakrao
    AK (@gakrao) reported

    @FreedomMobile kindly help me with this issue.

  • Hockstedlers
    Hockstedlers (@Hockstedlers) reported

    @FreedomMobile Too bad trying to get actual help or answers from anyone there is impossible.

  • rajsidhxu
    Raj Sidhu (@rajsidhxu) reported

    No doubt @FreedomMobile hve wrst customer service. Literally the customr service agnt told me to cncel the service if I wanna without solving my problm his answer “idk who made tht charges & when I asked him whom I should talk he said “he works for freedom nd nt represnt freedom”

  • djuc14
    Sahil Kataria (@djuc14) reported

    @FreedomMobile You guys have the worst customer service experience. Not even sure why you call it customer support? Most of your store employees are rude and calling your support for help yields exactly ZERO results. I'm taking my business elsewhere #ByeFelicia

  • dthemovieguy
    D the Movie & Game Guy (@dthemovieguy) reported

    @Crackmacs @FreedomMobile @koodo Stay far ******** away from Freedom. They were TERRIBLE. I got mine from the location at McLeod Trail & Heritage (LD Plaza) The service I got there was the worst I've received in my adult life. and she was the ******* OWNER OF THE STORE!!! also their network is trash.

  • mstomicic
    Tania Tomicic (@mstomicic) reported

    @FreedomMobile wow! customer service gets worse! I was told 24 hours to get my number back that you changed without my permisson, I waited patiently and now another 24-48 hours? This is ridiculous! Unacceptable.

  • Jamhooriat
    𝗡𝗮𝗲𝗲𝗺 𝗦𝗮𝗿𝘄𝗮𝗿 (@Jamhooriat) reported

    @FreedomMobile Today, Pathetic service quality and poor coverage all the way from Rupert to production way on Lougheed Highway. No signals permanently on the east side of Burnaby mountain, Its quiet frustrating. I'll definitely change my service provider, soon.

  • kiana_sao
    Kiana (@kiana_sao) reported

    @virginmobilecan Honestly, you have to be the worst mobile company. Locked into contract until Nov 2020. Phone is now paid but my bill did not go down. Called and was told the plan isn’t reduced unless I call in. You guys are crooks. Hello @FreedomMobile