Freedom Mobile Outage Report in Greater Sudbury, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (56%)

2. 

   Phone (34%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (3%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Cubby (@Cubby1412) reported 4 minutes ago from The Beaches, Ontario

  @FreedomMobile Yes. Been a customer since 2013 and because I missed an appointment for a upgrade and new contract, no one is able to help me. It's sad.

• Algis Akstinas 📶 (@AlsoKnownAs_AA) reported 6 minutes ago

  Worked very well on @FreedomMobile phone and on Verizon MVNO line. Just switched to a different network. But yes bundled households are more difficult to sell to. They take maybe 50% of the current market that is premium and not price sensitive. Mostly BIG3 territory with lots of cross subsidies distorting the field.

• Y_Li (@YLi96205030) reported 8 minutes ago

  @jamielinsdell @FreedomMobile LEAVE Freedom immediately. They did the exact same thing to me. They never put the customer first even though they could fix this over the phone!!!

• Alex Jessup (@GimpyHandGuy) reported 11 minutes ago

  @RogersHelps All they did was offer the same thing I turned down... was another waste of time. Ported out to @FreedomMobile already and saving $115/month.

• Mehi (@CADKAR1) reported 11 minutes ago

  Why am I paying for “mobile” service when @FreedomMobile can’t even give me signal at home, at work, or anywhere in between? Fix your ****.

• Darrin S - Penguins 🏒 Steelers 🏈 (@x938786387) reported 12 minutes ago

  Your Cellular Data Is Very Terrible Everything Is Buffering Every Day @FreedomMobile

• Phrakshun (@Phrakshun) reported 14 minutes ago

  @TD_Canada @FreedomMobile how about we just fix my mistake instead of TRYING-TO-PREY/CAPITALIZE-ON-MY-GROSS-OVERPAYMENT???

• Akhil Midha (@AkhilMidha) reported 16 minutes ago

  @FreedomMobile you seriously need to get better at chat support. The agent is going in circles and I am not getting any resolution whatsoever. I am trying to order a new sim but I am not able to.

• Gamer Graham (@GTM618) reported 16 minutes ago

  @FreedomMobile still having an issue with "Unregistered Sim" since about 1pm. Tech support has no idea and your support accounts here doesnt seem to be active anymore for help

• Vaisakh Santhakumar (@VaisakhOnX) reported 18 minutes ago

  @RogersHelps I attempted to chat with your customer support, but it appears to be a long wait. There are about 95 people ahead of me. On the other hand, I chatted with someone at @FreedomMobile who responded immediately and provided helpful assistance. Sorry to say this.😔