Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 03/10/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HeyimSpike Spike (@HeyimSpike) reported

    @FreedomMobile Update your mobile app, it sucks.

  • alsasasaro SK (@alsasasaro) reported

    @FreedomMobile hi freedom, my autopay is suddenly disabled and the customer care isn’t able to enable it. I’m also unable to pay my bill using my credit card - idk why! Can I be connected to a help desk?

  • skrariofficial RARI (@skrariofficial) reported

    @FreedomMobile activated my account, took my money when I’m on prepaid plan without alerting me or giving me my service. This might be a mistake from them but if nobody replies me, uploading full video recording of my conversation with their poor customer service who didn’t care

  • krae_man Alex Forsyth (@krae_man) reported

    @freedomsupport Hey, is there any way to flag fraud phone calls with you? I've got 8 automated "Service Canada caught you doing a no no, you need to pay bitcoins or go to jail" calls today. All from different numbers. I can't find anyway to flag is fraud.

  • ProducedByAMPZ A.M.P.Z (@ProducedByAMPZ) reported

    freedom mobile customer service is the most garbage customer service in human history, and also the “hold”music is the most depressing thing ive ever heard , go **** yourself @FreedomMobile

  • EmSMcCourt Em Siobhan McCourt (@EmSMcCourt) reported

    @freedomsupport is there an issue with texting currently? None of my texts will send

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported

    @freedomsupport We will all see how quickly your mistake is corrected. If only I could get my time back and emotional damage from your employee who didn’t do the proper checks.

  • Gaming1Canadian Gaming Canadian (@Gaming1Canadian) reported

    @FreedomMobile Switching back to freedom because chatr speeds are too slow.

  • Tachfer85 Tanya (@Tachfer85) reported

    @FreedomMobile I have called,I have emailed I have done everything that I have being asked to do. So I can get my receipt of my phone from you guys it’s being months. I need the receipt so apple can unlock the phone. Please help

  • purdon Marc Purdon (@purdon) reported

    @freedomsupport SMS get lost when on Nationwide, how can I get help on this? Chat support just wasted 2 hours of my time. Is this a known issue?