Freedom Mobile Outage Report in Greater Sudbury, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• BOOMSHAKALAKA🇨🇦 (@Slaterandsons) reported 3 minutes ago

  @FreedomMobile . @FreedomMobile your call centre employees are as useless helping a paying customer as a three dollar bill. And your branches are just as useless can’t help with freedom internet what a joke

• Lyta (@timmerman0921) reported 6 minutes ago

  @FreedomMobile hi I need help I can't receive any incoming calls

• Shari O'Neill (@ShariONeill12) reported 6 minutes ago

  @FreedomMobile You're harassing my daughter on charges that she does not owe you, you have sent a debt collection agency after her. She has called your reps, they won't listen, she has emailed, no one cares. WTF? DO BETTER!!

• WhatWillisIsTlknBout2.0 (@WtWillisTlknBt) reported 8 minutes ago

  @Rogers @RogersHelps dealing w/ AI today(Anna) it was wrong about damn near everything. waiting for customer service I was 100 in queue. Then dealing with the multiple reps, who didn't seem to give a damn. I've been a customer 20 years, considering @FreedomMobile in Jan '26

• JaylenRoberts (@_JaylenRoberts) reported 13 minutes ago

  @FreedomMobile worst phone service ever, lawyer up

• Anthony (@AnthonyGui101) reported 15 minutes ago

  @FreedomMobile Maybe you should try fixing your Nationwide. It's been complete garbage lately. And your download speeds have been terrible lately. Also, when you're in the home zone I don't understand you charge just as much as the big three.

• Alien Trading (@alien_trading1) reported 15 minutes ago

  @FreedomMobile spoke to your 2Lvl tech support and the guy telling me that 1Mbps is acceptable 5G speed for Freedom? the issue I'm having is not related to network but ME. I did 10 test and average speed was 5 Mbps and I get buffering videos, unwatchable. Before this issue I was getting 50 Mbps. Clearly it's not me.

• Anthony Immel (@AnthonyImmel) reported 26 minutes ago

  @FreedomMobile Ordered a SIM online and the next day Canada post went on strike. They were unhelpful so I tried to buy another SIM and have it shipped via purolator or FedEx. They refuse to offer another shipping method despite the nationwide Canada post strike. Customer service says I can buy one in store. I would have done that already if it wasn't a 5 hour drive. Pathetic.

• Kahleel B (@_XAmount) reported 30 minutes ago

  My word **** YALL @FreedomMobile

• pesz wesz (@deifapero) reported 30 minutes ago

  @FreedomMobile does it mean that on Sunday you don’t have one single customer service person on call to attend to your customer this is a shame for over 5hours waiting time