Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 12/31/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Freedom_Gypsy20 Freedom_Gypsy20 (@Freedom_Gypsy20) reported

    @FreedomMobile I switched providers and bought this plan specify because I was going to Mexico for 2.5 months (from Canada) My phone did not work anywhere in Mexico and I spent hours on the phone w tech support over the course of days with no resolve. VERY disappointing!!! I DO NOT recommend!

  • SueSmarz Susan Smarz (@SueSmarz) reported

    @FreedomMobile Not only if I’ve been hacked a few times while paying for your services I got 2 phones both 14 Pro Max two years ago. I pay for them monthly now you want $550 plus tax for each one! NO ONE told me this 2 yrs ago. VERY disappointed in your policy and service

  • XRsPartan Spartan 🗡️⚔️ (@XRsPartan) reported

    @FreedomMobile By far the worst phone company out there folks! Despite being a 15 year long loyal customer, their refusal to amend any of my concerns has earned not only a long loyal customer, but have earned a forever anti-referal from anyone I know or who are looking

  • DesaiHim Himanshu Desai (@DesaiHim) reported

    @FreedomMobile internet not working in Vaughan area… such a garbage service

  • Weatherman2709 Brent (Weatherman) (@Weatherman2709) reported

    @YPM1982 @eeone @FreedomMobile I just got a call from management & is working on account. I told them that I am living in legislative poverty and already struggling month-to-month because the government hasn’t raised rates in four years for support and I don’t need the added stress as I returned phone.

  • jjlad943674 jj lad (@jjlad943674) reported

    @FreedomMobile Be warned... FM's coverage is horrible. Of course they only tell you that after you've signed up.

  • JCPatel16 बुध्ध Patel (@JCPatel16) reported

    @FreedomMobile My number was remains stop incoming call and text for 2 weeks. After frustration, changed service provider. No compensation/refund yet get.

  • kathryn_604 Kathryn (@kathryn_604) reported

    @FreedomMobile This is not a good network. Avoid.

  • Four_Lefts Four_Lefts (@Four_Lefts) reported

    @FreedomMobile Where the Eff were you!! Was looking for this as your past customer like forever but you " couldn't! " Scr@w y@u now! Too late!! I found better.

  • shred_master JimmyCarter (@shred_master) reported

    @FreedomMobile what ******** is wrong with your tech support? They are asking me to check for maintenance trucks on streets, instead of troubleshooting the problem.