Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 12/14/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CathVsIKEA Catherine (@CathVsIKEA) reported

    @FreedomMobile I am having a horrible customer service experience. I will change providers today if this is not resolved.

  • Conditionedshin ¯\_(ツ)_/¯ (@Conditionedshin) reported

    Never thought the day would come where @FreedomMobile outdoes Rogers. Seriously considering switching out of this garbage *** network

  • wsiever William Siever | BLM (@wsiever) reported

    @FreedomMobile That is a flat out “NO”. Reading is Reading that is how you learn your vocabulary. Listening to podcasts is just for pure entertainment only and does not involve reading of any kind. Any person who says otherwise is an idiot.

  • Ksingh_80 Kulwinder Singh (@Ksingh_80) reported

    @FreedomMobile No service please fix this #freedommobile #serviceout

  • ellaganja420 Ella ***** (@ellaganja420) reported

    @freedomsupport Kind of garbage that as soon as I identify as trans to your customer support, all of a sudden I’m being put on hold and transferred between people that won’t help

  • ryinator11 ryleigh 💛 (@ryinator11) reported

    @FreedomMobile your company is garbage. It’s a pandemic, I’m 20 and need to pay my rent over my abusive ex boyfriends bill. Thank you 🖕🏻

  • 43Silencer Michael CDN🌱🌱🌼 (@43Silencer) reported

    @freedomsupport hello. Would you please send me the text number to report a fraudulent Text I just got. I can not remember it. And I just got a text saying a delivery couldn't be make to me due to payment issue. I haven't ordered anything online...

  • 1974Downie Jennifer Downie (@1974Downie) reported

    @freedomsupport The website and app are not working for me, I am trying to pay my bill. It reset on me several times forcing me to keep logging in. It failed to make my payment and then wouldn't accept my debit card.

  • Pine_Martin Marty Pinnes (@Pine_Martin) reported

    @RogersHelps If we were down to two networks and one failed, we'd still be fine am I right @CompBureau ? The cutthroat competition in our market has left these guys with no profits to put into their networks - @FreedomMobile must go.

  • maggs49 Mike Magwood (@maggs49) reported

    @FreedomMobile Wouldn’t know. Your service doesn’t work in Niagara on the Lake Ontario