Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 01/13/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile such a **** company can't even get an apps to load on this data. Why am I pay for a service with 10 gigs of data when it won't even load an app and can't use data. Leaving freedom and not paying another cent can't provide basic service

  • ChadHayward4 Chad Hayward (@ChadHayward4) reported

    @FreedomMobile if you offer a customer an early phone upgrade and proceed to tell them at the store they have to buy out their remaining contract...is that really an early upgrade?? I could have bought out my contract the day I signed up and got another phone.

  • NickyOke1 Nicky Oke (@NickyOke1) reported

    @Johnx2mol @freedomsupport Seems down in whitby also. Same thing..cannot receive calls or make calls

  • 1SensFan1 1SensFan (@1SensFan1) reported

    @FreedomMobile You know what would have been great? If you guys didn't tell me for 2 years straight that the reason I kept getting dropped calls was because you were "building the network" What a crock line you feed to your employees, your just full of crap

  • lee_gerry Vitamin⚡️G (@lee_gerry) reported

    @freedomsupport Link's broken too, other than the one for current subscribers

  • ganjaginga S (@ganjaginga) reported

    @FreedomMobile why is your service so garbage? paying $90 a month for the SLOWEST data ever. i have 40gs. i have not exceeded my usage. so why advertise fast speed LTE when it’s always on 3G?? even sending this tweet feels like dial up.

  • Michael38551821 Michael 2Vax Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @freedomsupport Well, I don't want to snitch on individual stores as this seems like a corporate wide issue. I just want to know (specific) phone inventory. But even so, your stores do not call back, corporate or franchise for whatever reason

  • JReaves99 Jerry Reaves (@JReaves99) reported

    @freedomsupport Why has your service got significantly worse in the last two months?

  • Michael38551821 Michael 2Vax Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @freedomsupport The specifics are over 11 years. I've had good one on one service from the store I mentioned

  • krositabanana Capitan Kyla Kirk 🪐 (she/her) (@krositabanana) reported

    @freedomsupport hey - is the service down? I can't seem to make any phone calls at all!