Freedom Mobile Outage Report in Greater Sudbury, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Greater Sudbury, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (17%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport I've gotten this resolved to satisfaction. With that said, please make sure your people are more deliberate about mentioning these fees - I did ask over 6 hours of CS calls and 2 months trying to track this down what the complete price of the phone would be, and no mention of it
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Openly Black Leopard Chow For Sale
(@spladayum) reported
@clpolk @freedomsupport Mine's been that way for about a year. @googlefi has no support infrastructure that I can tell, doesn't answer emails, and is basically useless. I'm looking for a new carrier.
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LiZi
(@LiZi59145674) reported
@freedomsupport @SCommandante I placed 47 calls to this number within the past 24 Hours, not one when through and can prove it. Your service sucks.
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sub_commandante
(@SCommandante) reported
@freedomsupport I guess your own service isn't working.....so you can't call to service a PAYING CUSTOMER..
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport when you'd get more - I've already been strung along by another location - the one I had to go to is quite out of the way, which basically means I got ambushed with this fee - y'all didn't do jack **** of value. not so much as installing my sim! 2/?
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Jimbob Jones
(@ArcticEidolon) reported
@FreedomMobile Online. in store they ding you for $30 after failing to mention this fee when asked 20 or so times about "the total cost" during customer service calls. Don't forget to mention that, eh? it's not $0, it's $30.
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Croc Daddy
(@graavysluut) reported
Big shout out to @FreedomMobile who told me that nobody at their company will sell me a new phone online or through customer service and that if I didn't want to interact with somebody in person, I should change providers. Cool pandemic precautions.
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sub_commandante
(@SCommandante) reported
@FreedomMobile Yup absolutely zero service for you.....no texts no calls even though ive paid. **** company.
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Dallas Groot
(@iamgroot11) reported
So I spoke to a @freedomsupport technical suport specialist on the phone yesterday telling me I can’t use the nationwide network inside of a homezone, when ever did this policy change? It worked 2 months ago and the month before that when I tried it just fine.
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LiZi
(@LiZi59145674) reported
@freedomsupport @SCommandante I placed 47 calls to this number within the past 24 Hours. Your service sucks.