Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 12/05/2025 17:10

December 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @FreedomMobile I made an order for an IPhone 11 and they are not able to locate my order for more than 3 days. Never fulfilled their promises to resolve the issue. Worst service ever

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport I sent and you never responded to it.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @FreedomMobile worst service ever seen

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You have everything on DM. Worst service ever. You did not see it because you do not need to solve any issue. Worst service ever

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport Never recommended. Worst service ever

  • zigbeebox zigbeebox (@zigbeebox) reported

    Anyone out there can recommend a better service and one that has less #SCAM calls then @FreedomMobile.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You have everything in DM. No one do anything. Worst service forever

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You can check your customer service with the information on my file to know

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport As discussed on DM, the order, surprisingly, could not be located on Freedom's system. This was not what we expected and unfortunately, seems no resolution feasible.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport you have the thread from yesterday wasted 2 hours conversation. please refer to that conversation if you want to solve the issue. Any ways, I'm not optimistic about it