Freedom Mobile Outage Report in Greater Sudbury, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (68%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Austin Kevin (@austinkevin7) reported 2 minutes ago

  @freedomsupport hey, why am I being told by the customer agents at Freedom stores that if I choose the tradeup offer I would have to bring the phone back “in perfect condition like its new” after end of contract? The website reasonably states “good condition”

• Frank Gervasi (@FrankGervasi1) reported 3 minutes ago

  @FreedomMobile Awesome! New customers only. So much for customer retention

• Nithin Kumar (@Bullseye90) reported 4 minutes ago

  @freedomsupport Hi freedom mobile, I had a hardware upgrade done online on Nov 20th and had no email confirmation with tracking details, upon calling customer care they say it was already shipped via fedex and it has been delivered to wrong address, please help **URGENT**

• mis padres me llaman miguel..🇨🇱🇨🇦 (@vancousaurios) reported 5 minutes ago

  @FreedomMobile The only problem your signal is bad sometimes I can’t call or text from Richmond

• Roly Poly (@rolypolyistaken) reported 6 minutes ago

  Hi @FreedomMobile why are you wasting my time and energy cancelling a bill for a service I cancelled 2-3 months ago?

• Katherine Wieser (@KatherineWieser) reported 7 minutes ago

  Well, after all the dealings with @FreedomMobile and them insisting they can not put a phone plan on hold, even with the (validated) account holder on the line and a police file number - I was able to do it myself, online. Ridiculously poor customer service! #Canada

• Kelv a.k.a BigBant / kHuggles (@kelvinleigh) reported 8 minutes ago

  @FreedomMobile So new customers on black Friday can get 40GB data deal for $80 Canadian but me a customer for over 5 years can't get mine changed from 25Gb for $100 to anything close to the above offer. Please make this make sense. Gain new customers while losing loyal ones?

• Lev Atate (@jleighton22) reported 10 minutes ago

  @Randy40575132 @freedomsupport I’m leaving. I stuck with them since I had a deal with unlimited USA roaming but it looks like I’ll be traveling more in Canada for a while. I depend on reliable service and this ain’t it.

• boringlisap (@BoringLisaP) reported 11 minutes ago

  @freedomsupport Another stupid ? I've never switched carriers before. How do I switch to Freedom and port my number and get a new phone on your payment program? Can I do that online?

• DLamichhane (@proxyDep) reported 13 minutes ago

  @FreedomMobile Plans are expensive and less home networking coverage, garbage