Freedom Mobile Outage Report in Greater Sudbury, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (56%)

2. 

   Phone (34%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (3%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• MedGeekRN (@lovespark2121) reported 48 seconds ago

  @FreedomMobile Hello, may I know if I can suspend my freedom mobile service for a month and a half until I am out of country? I hold a tab and can pay the my tab charge but I will not be using the call or internet service from outside Canada. Been with freedom 4 plus years.

• C.D. (@NaijaSweet) reported 6 minutes ago

  @freedomsupport why aren't you guys offering the GB bonus to existing customers on existing lines in good standing? Same plan/price but the new customer will have 35GB and existing customer 15GB? Shame on you guys 😔

• Al (@Alphanumeric_X) reported 9 minutes ago

  @freedomsupport Did you get remove the 'Absolute Zero' phones? I am unable to locate them on your site. I normally upgrade my phone every 2 years on boxing day. This year is coming up for renewal. Please help.

• Hololos (@H0L0L0S) reported 10 minutes ago

  @daveobri @FreedomMobile @ChurchWellesley When I had to knock to get in, I understood bc maybe with covid capacity limits they’d only let a few people in at a time but when I saw an unmasked customer & turned around to leave, I found that the door was locked BOTH ways. They unlatched it remotely immediately but ZOIKS.

• Razz (@rajcan7) reported 14 minutes ago

  @FreedomMobile Using freedom from 4 years. Now I experience worst service 😒 😑. No one to help existing customer and they disconnected my service

• Al (@Alphanumeric_X) reported 14 minutes ago

  @FreedomMobile Did you get remove the 'Absolute Zero' phones? I am unable to locate them on your site. I normally upgrade my phone every 2 years on boxing day. This year is coming up for renewal. Please help.

• Leila Nery (@LeilaNery34) reported 15 minutes ago

  What a great customer service @FedExCanada and @IKEACanada, you guys went above and beyond, the first one to deliver a parcel @FreedomMobile couldn't help me with and Ikea with the tray for my baby's high chair. #AmazingCustomerService

• bean (@777bean777) reported 15 minutes ago

  @FreedomMobile hands down the worse service provider incase anyone was wondering

• Scott (@Scotty_McQ) reported 15 minutes ago

  @freedomsupport is there a help document on the voicemail dialing flow to disable the voicemail from announcing the voicemail "from" phone number.

• Ken (TANSTAAFL) Schnell (@KenSchnell) reported 21 minutes ago

  @AnthonyLacavera @FreedomMobile We need and deserve affordable wireless service. What it’s currently costing us is obscene.