Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 12/04/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mamadou23254893 BIG M🐐 (@mamadou23254893) reported

    @FreedomMobile your stores are useless, because you go in there wanting help but they tell you to call customer service as if the individual in front of me doesn’t work for freedom already. You guys have been stealing from me but won’t take action for an investigation.

  • mssthang1971 erica (@mssthang1971) reported

    @FreedomMobile so glad I ported my number to @bellcanada freedom sucks. I’m also getting ready to port out 10 more lines to anyone but you guys.

  • maggs49 Mike Magwood (@maggs49) reported

    @FreedomMobile With no service in Niagara on the lake

  • mgh0T8 Mike (@mgh0T8) reported

    @freedomsupport Hi there, I'm looking at possibly switching to your service and bringing two devices with me. Do you still support a Samsung Galaxy S7 and an iPhone 8 for BYOD?

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport If there's something practicable to be done on that, telling you the phone should at least be enough for you to know if you can in fact help with it. I'm not going to waste even more time on DM's to resolve this. Why offer this to your customers when it's basically a farce?

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport I don't wanna just be a **** disturber, but like, seriously. What is this? I wanted to, and I often did recommend you, but I really can't do that any more. I'm not sure what drives the process at your company, but it's actually difficult to comprehend its execution.

  • WOODTECHIE1 WOODTECHIE (@WOODTECHIE1) reported

    @danrussell67 @FreedomMobile Kindly Send me a private message to help retrieve your hacked /Suspended/Deactivated/Ban/Credit score upgrade Account, Recovery Process is 100% Guaranteed and Legit WhatsApp number +1(561)-450-9524

  • mamadou23254893 BIG M🐐 (@mamadou23254893) reported

    @FreedomMobile you guys are already the worst phone company in Canada but now you guys wanna act like your slick and ignore a simple request of wanting to talk to a supervisor manager. Your customer service is a joke, they don’t know what there doing. 🤬

  • iLive_2_Eat iLive2Eat (@iLive_2_Eat) reported

    Need some feedback on @FreedomMobile coverage in #BC - looking to port over my 3 lines from @TELUS. Any current or former customer testimonials? #cellular

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport Okay, so in other words, you *can't* help with the problem I described. It's not available online. It's out of stock. Christ, I'd forgotten I had to deal with getting a tab phone on my brother's line, just after my own experience. *******. I hoped I'd be spared a little while.