Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 10/31/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • feisal_merali Feisal Merali (@feisal_merali) reported

    @freedomsupport I can’t seem to load anything on data at all. Is there an outage right now?

  • EmpressShanras 𝓢𝓾𝓰𝓪 𝓛𝓲𝓹𝓼 💋 (@EmpressShanras) reported

    @FreedomMobile you know how many other companies are out there? I will cancel an ENTIRE plan of you'll do not stick to you'll word of the 30.00 fee waiver...try me

  • Supershawn83 Shawn (@Supershawn83) reported

    @FreedomMobile what’s going on with the outage? I’ve had no data for day and a half now !

  • Himansh73858306 HumanRights (@Himansh73858306) reported

    @freedomsupport Expedited ticket past its SLA of 3-5 days. 10 days no result from the team. Ticket - FSR00321702. No refund was given either as its prepaid but cant use the service.

  • LexusRichie Lexus richie (@LexusRichie) reported

    @Dana9Sweet9 @FreedomMobile Unfortunatly because freedom mobile is cheap you get crappy service

  • Telatubbies1 Anne Lindo (@Telatubbies1) reported

    @FreedomMobile I am having issues sending text. An error 2 appears on the phone. Are they any outage issues in Scarborough, On? Just occurred in the last 20 minutes

  • dannyboymed Danny Edeson (@dannyboymed) reported

    @freedomsupport Your My Account system isn't working, pls fix

  • jgill001 Jaz Gill (@jgill001) reported

    @FreedomMobile hi is your mobile network down ? Not getting incoming or allowing outgoing

  • BRENTMACDEE Brent MacDonald (@BRENTMACDEE) reported

    @freedomsupport if I've been over charged and intentionally mislead by a Freedom Store, do I report straight to the BBB or continue to bang my head on a wall dealing with "phone support"?

  • Himansh73858306 HumanRights (@Himansh73858306) reported

    @FreedomMobile As suggested, I went to the store they said the Buyers remorse is not for prepaid. Replaced the sim and the issue (FSR00321702) still exists and the team has still not reached out to me let alone fixing the issue. Please fix or refund as I still cant use your service