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Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • m_zubair1991
    Muhammad Zubair (@m_zubair1991) reported

    @FreedomMobile is there service outage in Ottawa? Cant seems to have network service since this morning! Currently located in Ottawa!

  • _BrianMahoney
    Brian Mahoney (@_BrianMahoney) reported

    @FreedomMobile The worst day of the year for me was when the kids went back to school. Freedom? Freedom was being able to play in the park with them, go to the beach. Now they go back to Covid instead of being safe at home. Not a great ad, folks.

  • YYCtj1
    Mr. Canuck🇨🇦 (@YYCtj1) reported

    @freedomsupport No longer a customer, but when I was, Freedom customer service was not able to do anything about it. They just have a bad network, and that was that. Too bad for the suckers…err…I mean customers.

  • magmamatiger
    CF (cw for RTs abt genocide) (@magmamatiger) reported

    @FreedomMobile Except sending kids to school during an ongoing global pandemic (which when not lethal is known to cause long term multiple ***** damage with not-fully-known frequency/scale of disabling sequelae because it's a new disease) is a catastrophically terrible idea. Don't support it

  • Dillslice
    DillSlice (@Dillslice) reported

    @freedomsupport Still broken, no compensation, no timeline.... thanks for the chat?

  • michaelsecom
    David Michaels (@michaelsecom) reported

    The Freedom Mobile phones page sucks for existing customers @FreedomMobile How am I supposed to see the specs on your tablets?

  • princessclerkTO
    Bratty Becky (@princessclerkTO) reported

    I’m not sure if a @freedomsupport tower is down or my phone is trash but I tried to upload a gif at 9 am and it was still not loaded when I went on break at 1pm 🙃

  • michaelsecom
    David Michaels (@michaelsecom) reported

    @freedomsupport Been there and done that. It doesn't work when I click on the tablets. I get blocked by the upgrade question and then it says that I am not eligible when I select upgrade.

  • izace01
    Iz Ace (@izace01) reported

    @freedomsupport Hello, I joined Freedom mobile last month and have had so many issues with the line being suspended even though I have auto pay set up, I was charged yesterday and today it is suspended AGAIN. The support through mobile chat is extremely slow and frustrating.

  • Tradin2013
    Art......ist (@Tradin2013) reported

    @FreedomMobile FREEDOM SUCKS!!!!!!!!!!!!