Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 01/24/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • eritrocito18 Ale LS🧈 (@eritrocito18) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Never be Alone #JFCShawnMendes

  • Rags2Krypto Rags2Crypto (@Rags2Krypto) reported

    @AnalSplash @pekli9 @FreedomMobile I dont know what their issue is but I use to tell everyone I knew how great they are good price for the amount you get as long as you dont leave the hot spot but this issue doesnt make sense it's almost on the same issue they are saying something isn't what it Is.

  • JJerke john jerke (@JJerke) reported

    @freedomsupport what's going on. W network- can't make calls in Edmonton since 9am?

  • joncampbell Jon Campbell (@joncampbell) reported

    @Sportsnet Would love to watch but it says there is league restrictions for my region. Currently on my @FreedomMobile cell phone driving in Langley. I guess your regional detection has an issue.

  • LosRyanos Ryan Glassford (@LosRyanos) reported

    I paid for a US roaming add on and @freedommobile charged me over $400 in roaming charges that should be covered under the add on I purchased. I complained, they cut off my service without warning before my bill was due, made me pay $300 to remove the suspension. #crooks

  • crystal4UTNT Crystal Toth (@crystal4UTNT) reported

    @freedomsupport I’ve already done this song and dance, social media comma, super phone conversations, corporate letter writing & nothing was done worst part your super brought religion in to the call, you guys had your chances…MANY TIMES!! This isn’t the 1st time I had issues and last straw

  • KellySoConnect Distant but Socially Connected (@KellySoConnect) reported

    @freedomsupport I can't make any calls. Is there an outage or something?

  • Mike_Boldis Mike Boldis (@Mike_Boldis) reported

    @freedomsupport your app it’s not working - I cannot login from any of the devices I tried

  • SFermani1996 Shahrooz Fermani (@SFermani1996) reported

    @freedomsupport Fix the Freedom Mobile website! How can I pay this month's bill on behalf if the My Account section is being very glitchy today? Tells me "Login Failed, Please try again." Would attempt to log in, and nothing happens, and when I'm able to get in, it kicked me out.

  • Jere77 Jere77 (@Jere77) reported

    @FreedomMobile Are you guys having a problem with your website. Trying to upgrade my phone and the site is brutal. I'm already a customer. Anyhow was trying on my phone to upgrade. It was so brutal now on my computer and it's still terrible.