Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 03/11/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tpalaura Laura Caldwell (@tpalaura) reported from Lincoln, Ontario

    @freedomsupport anyone else having service issues right now?

  • QmovesO B. Okojie | Naijamomlife (@QmovesO) reported

    @FreedomMobile fix my pic messaging please. I am about to loose an important opportunity because of the negligence of your staff who just informedme that it will take 5days to fix after keepingme on hold for hours. @FreedomMobile

  • Prince14N Prince14U2NV (@Prince14N) reported

    @FreedomMobile worst customer care I have ever experienced in my entire life how is it that I paid my phone bill but you guys can’t find my money? And your reps are so rude 🙄 holyyyyyy

  • PatBrownrigg1 Pat Brownrigg (@PatBrownrigg1) reported

    @FreedomMobile are you having problems with your landlines? I'm trying to get through to all 3 numbers but just dead silence after I dial the numbers!

  • Karen28427210 Londonont lowincome (@Karen28427210) reported

    @freedomsupport hi im London Ontario is there any issues in the area my service is not working good slow?

  • poli_sci_guy Mark Johnson (@poli_sci_guy) reported

    @freedomsupport Thanks for the response but I'm not sure I understand fully. If call forwarding is on but the phone is off, why would it matter whether my prepaid phone is physically within the Freedom Network coverage area? I would be call forwarding the number to an American number, fyi.

  • imnottweetering b b (@imnottweetering) reported

    @FreedomMobile my mother signed up at Christmas, has had no coverage at home and around town since. Customer service in store no help, can't call due to no reception. Very disappointed and now wants extra money to cancel contract. Terrible

  • MissHalti Lina (@MissHalti) reported

    @FreedomMobile is the actual the worst mobile provider of all time. I been try leave them and transfer my phone to another provider. They not even let me do that it’s been 24 hour I just want my # back. #givemyshitback

  • abdielcamargot Abdiel Camargo (@abdielcamargot) reported

    @freedomsupport From June 2020 I’m not living in Canada. I have called several times to cancel my plan. And you still discount money from my credit card. I need help.

  • realtonydiep Tony Diep (@realtonydiep) reported

    @freedomsupport Sending texts stopped working yesterday. Issue is Freedom SIM bc phone works with Bell SIM. Your 611 won't ring and 1-877 number not accepting calls. No answer to DM. What's going on Freedom? #freedommobile