Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 02/15/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rimachoueiri Rima Choueiri (@rimachoueiri) reported

    @FreedomMobile No different than any other network other than slower network speeds, dead zones, and oh yeah, surprise roaming charges. Their bait-and-switch referral program is so convoluted and needs to be better communicated esp from a communication company - such a joke.

  • sqwabb Stanley Q Woodvine (@sqwabb) reported

    @NienorGT @FreedomMobile The A7 lite seems like it'd be perfect for field entry. Technically the 7th Gen iPad I have should be ideal but I can no longer re-instal iTunes on my PC & putting files on the iPad is a slow nightmare. It's also very heavy and flighty about connecting to unsecured networks.

  • theAutistech The Autistech (@theAutistech) reported

    @snowbringer @freedomsupport @FreedomMobile Still their responsibility to fix it. This is what, hour 4?

  • oshawapilot Pilot (@oshawapilot) reported

    @FreedomMobile just spent almost an hour on the phone trying to get an answer regarding upgrading my phone, never did get the information I was looking for and then the rep who promised to call me back because of a bad connection….never did. Ugh, terrible CS….

  • TheDwemerComrad Dwem 🌻 (@TheDwemerComrad) reported

    @FreedomMobile Wow, thank god the horribly underfunded school system has to take care of my horrible child now instead of taking care of my own offspring.

  • Gabe9494 Gabe (@Gabe9494) reported

    been with @FreedomMobile for less than 2 weeks and first time i need support i'm told to call back in 2 hours because their systems aren't working? @freedomsupport What kind of service is this?? Did i make a mistake moving to this company??

  • jedidiahGVO 𝕭𝖚𝖙𝖙𝖊𝖗𝖋𝖑𝖞𝕾𝖚𝖓𝖋𝖑𝖔𝖜𝖊𝖗🦋🌻🌻#ENDSARS (@jedidiahGVO) reported

    @freedomsupport I need help please

  • NienorGT 𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮 (@NienorGT) reported

    @sqwabb @FreedomMobile There’s a reason why connecting to unsecured networks aren’t a good and recommended thing. It’s not really safe and performance will depends more on the source of the network. I know you depends on them, but changing devices might not change anything.

  • jhndryl John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • noeldrawsstuff Noel Draws Stuff (@noeldrawsstuff) reported

    I was really surprised by @FreedomMobile’s service range. I was in St Catherines all day and could not get any service at Sunset Beach.