Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 01/15/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cdnpolifan Poilievre + Baber Supporter 🇨🇦 (@cdnpolifan) reported

    @Poilievre_Stan @RedToryFan @FreedomMobile During the Rogers outage he said there needs to be more competition and choices for telecom companies in Canada.

  • VivianH_01 V (@VivianH_01) reported

    ...what kind of BULLSHIT is this @FreedomMobile always a problem with u guys. I want OUT of this stupid tab w/ this company so bad. I've been with them for 11 yrs but I guess its my own stupidity 4 continuing 2 give them my business.

  • YYCtj1 Mr. Canuck🇨🇦 🇺🇦 (@YYCtj1) reported

    @freedomsupport I called and complained all the time (before I left). I would get put on hold. Then the call would drop. So now you see the problem!

  • Craftytee Craftytee (@Craftytee) reported

    @FreedomMobile So why can’t I use data outside my home zone anymore? Freedom uses the 150 mega bites to tell me I don’t have data. Been with freedom forever. Bailing ASAP. Total fail.

  • iamhtrivedi H (@iamhtrivedi) reported

    @FreedomMobile upgrading some customers to get them more data but legacy customer don’t get anything. Happened with my family. Very unfortunate that loyalty isn’t valued. :(

  • Shahin_Za Shahin Za (@Shahin_Za) reported

    @FreedomMobile Week coverage, you don’t get service when you need it.

  • VratislaviaM Vratislavia Man (@VratislaviaM) reported

    @FreedomMobile Your service is overpriced considering poor reception outside of the big cities.

  • miscastjoe Joe Findlay (@miscastjoe) reported

    Big up to @FreedomMobile who hung up on my wife and told her "call back when you've calmed down" when her father is stuck in the US with no service (that they said he'd have), just after making him buy out his recently passed wife's phone before putting the account in his name

  • GoingToAMillion romaine (@GoingToAMillion) reported

    @FreedomMobile thanks for the basically Black Friday deal on my new 20 gig data plan, been a customer for 20 months now

  • KaroPup The Dingo Kid (@KaroPup) reported

    @freedomsupport I was given extra data, my plan says I have 6gb now, but I've been given the notification that I've gone over my limit at 4gb Can you help with this?