Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 12/20/2025 12:20

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • helensopinions helen (@helensopinions) reported

    @freedomsupport Is service down? I have zero reception!

  • TheyNamedMeJay Jay (@TheyNamedMeJay) reported

    Do any mobile carriers offer actual free phones on contract? I’ve been with @freedomsupport for years despite their service. They sent me a letter saying I’m eligible for a new $0 phone. When I go in, they agree, as long as I pay off the phone at $35/month…for a free phone.

  • KimTallBear Kim TallBear (@KimTallBear) reported from Edmonton, Alberta

    @apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges

  • WorriedQuinn WorriedQuinnHughes (@WorriedQuinn) reported

    @followthetwitt @freedomsupport It’s unlimited data access. You get 20GBs of that in high speed LTE. It’s all in the same big letters- not sure what the comprehensive issue is other than you would just like it to be something it says it’s not.

  • RudyFrost01 RUDY FROST 🥷 (@RudyFrost01) reported

    Hey @FreedomMobile @FreedomSupport my phone’s cut off right now and I’m trying to login so I can pay my bill but I keep getting a blank white page with a “503 Service Temporarily Unavailable” message. Heaven forbid if there’s an emergency and I need my phone. WTF is going on? 🤬

  • nurselawncare Nurse Lawn Care (@nurselawncare) reported

    @freedomsupport How about you guys fix your service in Ottawa, running a business is hard when your customers can’t reach you. Just sayin.

  • helensopinions helen (@helensopinions) reported

    @FreedomMobile Is signal@down in GTA? I have zero signal.

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @freedomsupport Loving the customer support and the way you all stand by your product. Bought $50 charger as I was told it was guaranteed for life. It stops working, I have no other charger and you won't replace it. The store where I bought it is closed...now what?

  • AdamGlazier4 Adam Glazier (@AdamGlazier4) reported

    @FreedomMobile I payed my prepaid bill yesterday and you cancelled my service today and won’t refund me what a way to treat customers I only got 3 hours of service for 67.50 what a joke

  • apihtawikosisan âpihtawikosisân (@apihtawikosisan) reported

    @KimTallBear @FreedomMobile Damn, it seems like all the carriers run the same scam. So much for options.