Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 01/14/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamhooriat 𝗡𝗮𝗲𝗲𝗺 𝗦𝗮𝗿𝘄𝗮𝗿 (@Jamhooriat) reported

    @FreedomMobile Today, Pathetic service quality and poor coverage all the way from Rupert to production way on Lougheed Highway. Permanently, No signals even on the east side of Burnaby mountain, Its quiet frustrating. I'll definitely change my service provider, soon.

  • Jamhooriat 𝗡𝗮𝗲𝗲𝗺 𝗦𝗮𝗿𝘄𝗮𝗿 (@Jamhooriat) reported

    @FreedomMobile Pathetic service quality and poor coverage all the way from Rupert to production way on Lougheed Highway. No signals even on the east side of Burnaby mountain, Its frustrating. I'll definitely change my service provider, soon.

  • jedidiahGVO Sunflower the TiredYouth🌻🇳🇬 #SARSMUSTEND (@jedidiahGVO) reported

    @FreedomMobile you need to do much better. I'm paying a lot of money for service that barely works.

  • Rustykitty65 Yosh & Rusty's Mum (@Rustykitty65) reported

    @FreedomMobile @TASSCouncil @cityoftoronto Well done! This is a great example of being a good corporate citizen. The digital divide is a real problem. A lot of people only have enough money for rent & food. Phones & plans are just too expensive but with everything going online have become a necessity

  • djuc14 Sahil Kataria (@djuc14) reported

    @FreedomMobile You guys have the worst customer service experience. Not even sure why you call it customer support? Most of your store employees are rude and calling your support for help yields exactly ZERO results. I'm taking my business elsewhere #ByeFelicia

  • gakrao AK (@gakrao) reported

    @Bell I wanted to migrate over to your network back in September but due to non delivery of sim card from your end I put in a request to cancel the port request which never happened. @FreedomMobile says that they can still see a port request active from your end. 1/2

  • a_time2 Time2MakeAMove (@a_time2) reported

    @freedomsupport Hi, they did not say they didn't have it in stock. They said Freedom Mobile as a whole, would not ever be carrying it - ie no stores and not online. So, not an inventory issue. I'm trying to determine if that is correct.

  • Jamhooriat 𝗡𝗮𝗲𝗲𝗺 𝗦𝗮𝗿𝘄𝗮𝗿 (@Jamhooriat) reported

    @FreedomMobile Today, Pathetic service quality and poor coverage all the way from Rupert to production way on Lougheed Highway. No signals permanently on the east side of Burnaby mountain, Its quiet frustrating. I'll definitely change my service provider, soon.

  • CGoodrichDesign Carly 'Trans Babe' Goodrich (@CGoodrichDesign) reported

    @FreedomMobile You have lost a customer before they even started. Your team was unable to provide me the device I wanted at an equivalent to the price advertised for postpaid users simply because I do not have the privilege of qualifying for a credit card.

  • MarkBourrie Mark Bourrie (@MarkBourrie) reported

    @WINDmobile @FreedomMobile Is your service any good? Because, frankly, I've had it with incumbents. Are you a subsidiary of Telus, Rogers, Bell or Videotron?