Freedom Mobile

Freedom Mobile Outage Report in Greater Sudbury, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Greater Sudbury, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Greater Sudbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Greater Sudbury, Ontario 12/12/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lwar21 rawl (@lwar21) reported

    Not free with @FreedomMobile ... can't get help when needed

  • SCommandante sub_commandante (@SCommandante) reported

    @freedomsupport Send me a text.....oh right ...no service.. Funny i always have service when i have to pay my bill....

  • Embuscadomelde1 Saulo (@Embuscadomelde1) reported

    @freedomsupport it has nothing to do with the security procedure. Before telling me they were closing, they asked me what I wanted to do. therefore, they chose the type of service to be provided.

  • Siddhantbbhatia Siddhant Bhatia (@Siddhantbbhatia) reported

    @FreedomMobile #badservice Bad sales service by Telecommunications company freedom, didn’t received my product till now or update for customer to track their product. It’s been 9th day whereas the agent told the product will be delivered to me in 5-7 days (within canada).

  • SCommandante sub_commandante (@SCommandante) reported

    @freedomsupport Maybe you should just focus on being a social media company, if you cant offer phone service.

  • ken_michelle Ken Miller (@ken_michelle) reported

    @FreedomMobile 7 weeks of no data on one phone, multiple visits to the kiosks, countless phone calls and now you have also lost the phone number to our business. Ticket FSR00310197. Please help.

  • DickJonez00 Montgomery Alabama (@DickJonez00) reported

    @FreedomMobile 75% of the time I pay online with a credit card, I get a payment error on YOUR site but my card still gets CHARGED, and my service still DOESN'T get reconnected. Why...?

  • LiZi59145674 LiZi (@LiZi59145674) reported

    @freedomsupport @SCommandante I placed 47 calls to this number within the past 24 Hours. Your service sucks.

  • Embuscadomelde1 Saulo (@Embuscadomelde1) reported

    @freedomsupport if i could pay online, do you really think i would drive 5km? your answer is as disrespectful as the shopkeeper was with me. This justifies my desire to cancel this plan. 4 years paying to be treated this way. Ridiculous

  • syl20carle Syl Carle (@syl20carle) reported

    @freedomsupport We did and still no resolution. Awful.