Freedom Mobile outages and service status in Gravel Hill, Ontario

Problems in the last 24 hours in Gravel Hill, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gravel Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  norvan man (@luptyd) reported 1 minute ago

  @FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 3 minutes ago

  @FreedomMobile Reception is absolutely terrible in Queensland and deer run Calgary. Even when showing 5g . Not worth paying for

• 
  Mike Bryan (@mikebryan) reported 6 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  liyahcove🦋 (@Aliyah71957449) reported 7 minutes ago

  @FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!

• 
  rehan (@wawast) reported 11 minutes ago

  @FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.

• 
  norvan man (@luptyd) reported 13 minutes ago

  @FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.

• 
  J.S. Karma (@EtInferius) reported 13 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Javi Medina (@javiermedina15) reported 18 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Rosie (@ytRosie) reported 19 minutes ago

  @FreedomMobile FIX THE ******* OUTAGE!

• 
  Al Sadius (@Alsadius) reported 19 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.