Freedom Mobile Outage Report in Hampton, New Brunswick/Nouveau-Brunswick
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Hampton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Invest2theMoon
(@invest2the) reported
@freedomsupport Freedom Service is down in Surrey, BC
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?
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pahanakun
(@pahanakun) reported
Sleazy @FreedomMobile business practices: -It now costs $20 to do in store what you can do for free without face to face human interaction thru the app -unlike my ISP @TekSavvyNetwork they improved their plans and just left me, a loyal customer, paying more for less
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Kris Uguccioni
(@kris_ugu) reported
Go into the store. Which we did yesterday. Guy updated her plan no problem but no phone in stock. She’s there again today and now they won’t upgrade her device, that they now have in stock…. Bc her married last name is different. @freedomsupport why do you guys make things hard?
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Virve Aljas
(@VirveAljas) reported
from
Toronto, Ontario
@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."
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...one eye open when I'm sleepin, one AaAyyyeEEEee
(@Ceeceepunk) reported
@freedomsupport so, is there any service outages in Surrey, BC? I know there qas a power outage, but no one is actually saying anything. Can we get some clarity?
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Gogo Land
(@GogoLand6) reported
@freedomsupport Did you read the part where I said my PERSONAL device? This is a nuisance. Maybe run this customer concern up the chains rather than automatically dismissing it with this response. Sigh.
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David Draper
(@madmanbrewer) reported
@freedomsupport I was on the support number, asked for a manager... I was told (in a nice way) too bad for you....
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G S
(@GS05478077) reported
@freedomsupport Why do I have no service and then I will have service just for it to go total black out again
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woohoo331
(@woohoo331) reported
@freedomsupport Barrie Essa drive location as everything else is closed on a Sunday been unhappy with freedom as a whole since the shaw takeover by y Rogers was announced customer service has gone to -10