Freedom Mobile

Freedom Mobile Outage Report in Hampton, New Brunswick/Nouveau-Brunswick

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Hampton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Hampton, New Brunswick/Nouveau-Brunswick 11/11/2025 05:15

November 11: Problems at Freedom Mobile

Freedom Mobile is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • nathanyyc ℕ𝕒𝕥𝕙𝕒𝕟𝕐𝕐ℂ (@nathanyyc) reported

    @freedomsupport @Jon49071940 Is the Freedom "My Account" down? It keeps timing out, but my Internet works and I want to pay my bill.

  • latinxnando Fernando (@latinxnando) reported

    @freedomsupport I’m so annoyed with you guys. After more than 8 years with terrible service, the only thing loyalty can offer me is 10 dollars off my plan. Great.... you guys are so cheap.

  • Trevorglove Trevor Fedan (@Trevorglove) reported

    @FreedomMobile way to help Canada out during the pandemic by outsourcing all your call center Jobs to Egypt Is @ShawInfo doing the same thing on there side of thing? Also why have they been instructed not to transfer calls to Canada and to say no and be as difficult as possible?

  • ashmeloche ashley ∞ (@ashmeloche) reported

    @freedomsupport Can you explain more what that means? I want to drop down to the $55 plan instead of $80 plan I don't need 15GB of data in lockdown. I don't want to pay $878 for that change

  • britishsnoman Leigh (@britishsnoman) reported

    @k24rebel @freedomsupport Just calm down they will eventually fix it.

  • JanetGlassford Janet Glassford (@JanetGlassford) reported

    @FreedomMobile - I'm calling Federal Gov't here in Canada - 1 800 859-8281; why won't my Oh Canada [Canada-wide call/text plan] allow this? Offices are closed due to Covid; this is essential service - pls resolve. Thanks.

  • bennettchin Bennett (@bennettchin) reported

    @FreedomMobile Too bad you can’t tell me the cost of my monthly plan when I call your customer service to ask.

  • TheAcuGuy theacuguy (@TheAcuGuy) reported

    @freedomsupport sent you a DM regarding an issue I've had since February 26th where I cannot send or receive mms messages (picture or group text). I applied the fix suggested by the support person without success, and messaged back to say that. Now, no response from you.

  • mgh0T8 Mike (@mgh0T8) reported

    @freedomsupport Hi there, I'm looking at possibly switching to your service and bringing two devices with me. Do you still support a Samsung Galaxy S7 and an iPhone 8 for BYOD?

  • llilprince lilprince (@llilprince) reported

    @FreedomMobile garbage *** company.