Freedom Mobile Outage Report in Hampton, New Brunswick/Nouveau-Brunswick
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Hampton, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Frank.
(@JF_Viljoen) reported
@freedomsupport Yea and the hopping between towers during a seemingly fine call was a deal breaker for my iPhone 12. I just find it a little rude that you promote a product that your company knows works at a subpar level. Now that I’m on a Telus network the basement is completely fine.
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Craig Dax 🇨🇦
(@CraigDax25) reported
@freedomsupport Nope, I am done with you guys. I went to freedom cause I thought it would be cheaper but it’s not. Instead I am paying the same amount as I was with Bell and Rogers and I’m getting worse service.
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Melissa C
(@Melie_C22) reported
Switched from @FreedomMobile to @koodo because freedom doesn't have service in small towns and was cheaper at koodo for more data, just to realize I barely have service in Peterborough which seems to be a pretty big city 🤨 one bar and finicky data is pretty ******.
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Aurun50 🇧🇹| 🇳🇵| 🇪🇸 | 🇨🇦
(@BhattaraiAurun) reported
@FreedomMobile Am I able to cancel the service with you and get a refund? I am trying to use my data when I’m travelling but your service keeps saying “Nation Wide” and the data speed isn’t good. Help me get a refund and maybe in the future I’ll come back to freedom. I am gonna cancel next mont
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Mana Scott
(@ItsManaBitch) reported
@freedomsupport Yesterday the service agent told me you don’t have options to help clients anymore until after service has been suspended. I’m guessing it just a money grab for the company from people who during the pandemic have fallen on hard times? This feels really wrong and shady to me.
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Will Zver
(@wzver) reported
@FreedomMobile what is going on with your customer service? Been trying to upgrade my device with you and was told I’d get a call back (two days ago)…do you not want me as a customer?
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Stan Wms
(@StanWms) reported
@freedomsupport just offered to port my number to another service when I spoke to their loyalty department about my bill
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Frank.
(@JF_Viljoen) reported
@FreedomMobile Ooops deleted my comments about your network not playing nice with iPhones.
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mani brar
(@manisukhi) reported
@FreedomMobile Very disappointing , got phone on 24th and not returning today giving silly excuse that phone is pre-ordered. At least should be courteous with the old customer and please don't give wrong excuses. There is no such policy that a customer cannot return pre-ordered device .
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Craig Dax 🇨🇦
(@CraigDax25) reported
@freedomsupport No, if I’m paying theses kinds of prices, I want good service to go along with it. I’ve discovered that you guys don’t offer that.