Freedom Mobile

Freedom Mobile Outage Report in Harrow, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Harrow, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Harrow, Ontario 11/24/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyHappenings Wendy (@WendyHappenings) reported

    @freedomsupport Been waiting for over an hour to talk to someone in live chat and waited 1 hour for someone to call me back from loyalty. Can someone help?

  • hemond_r L. P. (@hemond_r) reported

    Anybody else having issues with @FreedomMobile not porting their phone number? I’ve submitted the request four times since yesterday, and they always have some excuse.

  • trefwar It’s Trevor, You **** (@trefwar) reported

    @freedomsupport I want to cancel my service and apparently your phone support is incapable of doing that. No option to cancel on site, several hour wait for a “call back”, only reinforcing my decision to leave

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @freedomsupport that doesn't solve the problem. I need a manager to call me, which they do and three times theyve left 6 digit return numbers. All this after you reneg on your offer.

  • jhndryl John Daryl (@jhndryl) reported from Toronto, Ontario

    @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

  • BariWasaf Wasaf Bari (@BariWasaf) reported

    @freedomsupport I've been trying to reach Freedom Mobile's customer support through text and they haven't responded in hours. Can someone help?

  • Marilyn0926 Marilyn Nicholls (@Marilyn0926) reported

    @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??

  • loraanjos Lora Anjos (@loraanjos) reported

    Then there is telecom. Ordered a new phone for my daughter from @FreedomMobile. Phone missing. Call the shop for 2 weeks no answer. Call @FreedomMobile and they say I have go in because it's not their problem. If they can't manage basic stuff what exactly are we paying for.

  • CJMELondon Colin In London (@CJMELondon) reported

    In all of the years that I've been a Wind Mobile/Freedom Mobile customer, I have never received a phone call from a live representitive about my bill being overdue until today. Seems suspect, so I didn't give her any information. @freedomsupport? Any comment?

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @freedomsupport terrible support. On hold for hours be given a deal and have it taken always. Walk away from kudo bc u give a better offer and reneg. Terrible. Supervisors leave incoherent voicemails with no return number. What is this?