Freedom Mobile Outage Report in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MK (@MK_Ultra_X) reported 9 minutes ago

  @freedomsupport Thank you, but unless you can do something to rectify this issue, or you are qualified to provide therapy for this traumatic experience, I'm afraid we have nothing to discuss.

• 
  Rajan Tyagi (@rajantyagi16) reported 15 minutes ago

  @FreedomMobile worst customer service experience. Wanted to migrate from prepaid to postpaid. Had a credit check at the store. Asked the customer care representative to migrate. Instead of migrating me to postpaid he transferred me to another prepaid plan.

• 
  Jack Chen (@FrontWaveRunner) reported 16 minutes ago

  @FreedomMobile Ordered my iPhone 12 before Christmas 2020 and it's been 2 months and I have never received it. Been talking to your customer service since January and was told to wait for 7 days every time. It's been many 7 days now and I haven't seen my phone yet. What do you say about it?

• 
  Carmi Biason (@carmikristin) reported 24 minutes ago

  @freedomsupport hi - is there something wrong with the network? Can't seem to receive or make calls.

• 
  Lady Kate (@Kate_Bunni) reported 24 minutes ago

  Hey @FreedomMobile I’ve been trying to get help from @freedomsupport for over an hour and no response to my DMs. I can’t call 611 because of the issue I’m having.

• 
  Harshad gaikwad (@Harshadsgaikwad) reported 26 minutes ago

  @FreedomMobile worst service provider and customer relationship ever. @FreedomMobile is trying to extort money from their customers in this time of the pandemic even when they don’t use their service for 6 months. Piling up the bill to a whooping $1000 in 6 months (1/2)

• 
  MK (@MK_Ultra_X) reported 27 minutes ago

  @freedomsupport You have reached out to me again to give me the exact answer as you did 2 weeks ago: the back office is investigating. You've already admitted that you cannot help me, along with all your representatives. I am sitting without service for 2 weeks now for no reason! Thanks anyway

• 
  b b (@imnottweetering) reported 27 minutes ago

  @freedomsupport Because it is outside the 15 days, Freedom says "too bad so sad." Lesson learned not to give companies a chance to improve. next time will cancel right away to avoid this situation.

• 
  Rajeev Kochhar (@RajivKochhar) reported 30 minutes ago

  @freedomsupport Hi K.S. It does not matter if we spoke on this platform but I have spoken to three supervisors , 10 agents and waited for 15 months with no resolution till date. Sent a message to senior management 6 months ago with no response.

• 
  N.C (@NicoleB67208826) reported 31 minutes ago

  @FreedomMobile what is up with your network? I’ve had no service since yesterday?