Freedom Mobile Outage Report in Invermere, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Invermere, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Invermere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Hynd
(@ashley_hynd) reported
@francescsr @freedomsupport @FreedomMobile They use to have an online chat which was AMAZING! now everything is outsourced, none of their chat options work & the agents have all been extremely rude & unhelpful
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HumanRights
(@Himansh73858306) reported
@freedomsupport Thanks I did not know about the 15 day buyer remorse. I would like to use it if your team is not able to fix the issue tomorrow. Please let me know what’s the process to cancel. Thanks!
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Andrew Gilbert
(@rapidlytapardew) reported
I’ve been trying to pay a @FreedomMobile bill for over a month now and it just cannot happen for some reason. The app, website, automated phone, and live customer service have all just not worked. Do I have to try bitcoin or like sheep skins or something?
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Kesha
(@missdesai88) reported
@FreedomMobile pathetic customer service. No updates on notes. Supervisor says different things and your agent says different thing even with case number. Moreover they hang up on you. You guys sucks. Improve your customer service. I mever recommend to anyone I swear.
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Frances Roberts Reilly
(@francescsr) reported
@ashley_hynd @freedomsupport @FreedomMobile We gave up on Freedom bec outside of cities their coverage is patchy or non existent. We switched to Koodo as they have great service coverage although GBs used are capped so there’s sometimes extra fees, like $5.00.
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Peter Charnish
(@petercharnish) reported
@FreedomMobile is there a way to be in touch with support rather then direct messaging
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Nitin Singh
(@nS_Nitin) reported
@freedomsupport @freedomsupport that I know. But I am having some issue and service center is asking for purchase invoice with serial number. Can you send me the duplicate purchase invoice with serial number
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Tess Tyckle (Shim/****)
(@TTyckle) reported
@FreedomMobile Do you guys have an update on group messaging support? Everytime I inquire I get told “We’re working on it”. That was two years ago, and there’s still no group messaging. What’s up with that?
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⌖ Chris a fan of Bad Batch ⌖ 🇨🇦
(@ChrisMcArdle1) reported
from
Vancouver, British Columbia
@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
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Ritenowbabs
(@ritenowbabs) reported
@FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.