Freedom Mobile

Freedom Mobile Outage Report in Kamloops, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kamloops, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kamloops and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kamloops, British Columbia 12/31/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lokeshyadav1739 Lokesh Yadav (@lokeshyadav1739) reported

    I am very disgusted with @Apple in Canada service. I tried to do a factory reset on my phone since then my phone is carrier locked. They told me to contact my service provider and I did the same but @FreedomMobile also didn’t unlock my phone as the imei number was changed. 1/2

  • TedRodney2 Ted Rodney (@TedRodney2) reported

    @FreedomMobile 10 year customer here with 5 mobile plans. Took 2 hours, 3 phone calls, 3 agents, 1 supervisor, and 1 retention agent to lose my business today.

  • blueice514 tureblue (@blueice514) reported

    @freedomsupport Why is your service down for last half n hr ?

  • hallacoast halla 🤎 (@hallacoast) reported

    @freedomsupport speaking to the Loyalty department right now who said there was no solution except to "activate another new line". I've never been more frustrated with a phone provider before.

  • AntiVenom42420 daniel gibson (@AntiVenom42420) reported

    Hey @FreedomMobile. Since I havnt had aervice with @TELUS internet in seven days and they havnt given me a clear timeline on when they can fix this small wire, I am able to terminate my contract with them with out hassle or charges.

  • suavedadoll6 Tequilana (@suavedadoll6) reported

    @FreedomMobile I’ve never received customer service so badly in my entire life, you guys tryna match your customer service ratings with your network ratings now? Bc it’s working. ABSOLUTE TRASH 0/10 WOULD NOT RECOMMEND.

  • Li_Bo_X Lisa Boyle (@Li_Bo_X) reported

    @freedomsupport I’m in the middle of a DM conversation in need of help can you return please

  • Katerlina_Kuang Katerlina Kuang (@Katerlina_Kuang) reported

    @freedomsupport Hi my data is not working I don’t know why

  • AntiVenom42420 daniel gibson (@AntiVenom42420) reported

    @FreedomMobile my internet has been down for 6 days at home and my phones internet has passed 100% data usage. Is there any way i can get my phone data usage temporarily increased at all ?

  • 2ndlast2rise #FreeCareyPrice (@2ndlast2rise) reported

    Recommendations wanted: I'm done with @FreedomMobile. The service has gone to **** ever since Shaw bought them & their latest billing screw-up is the last straw. The only thing about them I liked was the low monthly fee of $45. But I can get that with Virgin+, Koodo or Fido.