Freedom Mobile Outage Report in Kamloops, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Kamloops, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kamloops and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (57%)

2. 

   Phone (31%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (5%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Tarun Babbar (@TarunBB) reported 2 minutes ago

  @FreedomMobile I am really frustrated dealing with you and your customer care. If your systems are always down and under maintenance, why don't stop selling new connections? I have requested a new sim card, and poor me decided to buy from you. 3 weeks and the order is not gone!

• Marc Belisle (@MARCBELISLE1) reported 3 minutes ago

  @FreedomMobile WTF.. trying to solve issues regarding my internet and my tab.. wanting to pay off.. upset because service sucks and your reps hang up on me.. 3 times... yeah that will keep me as a customer..

• Dallas Groot (@iamgroot11) reported 3 minutes ago

  @freedomsupport Interesting how other Shaw products have Face ID integration. Bad move.

• sarah (@kanyekitheaa) reported 5 minutes ago

  @swagistaniii @FreedomMobile fix up lol

• Sukriti (@sukritikhosla) reported 11 minutes ago

  @FreedomMobile @Brightstar [2/2] customer service I was told the request is expired and can not be recreated (which I never submitted), the rep hung up on me without resolution. Terrible experience and my insurance money is not returning any repairs.

• Mehul B (@Faze_Mehul) reported 12 minutes ago

  @FreedomMobile @SamsungCanada Been rewatching the office. Loyal freedom customer who could use a new phone.

• Yesha (@daveyesha14) reported 15 minutes ago

  @FreedomMobile,I cancelled ur plan in Oct 2020. In Nov 2020, Freedom issed a final balance statement and said that I will receive a refund check within 6-8 wks.I am still waiting even after 10 wks! Contacted customer service atleast 5 times but no response.Worst customer service!

• Marc Belisle (@MARCBELISLE1) reported 16 minutes ago

  @freedomsupport Also.. every agent give me different prices owing?? One even said my 600 tab I had to pay another in taxes?? wtf

• synth4ever (@synth4ever) reported 18 minutes ago

  @freedomsupport @allanthegolfer Same issue here on the west coast. Sent you a DM. Unable to send outbound text msgs since 1:12pm PST, but can receive them. Already called in and have a ticket #. Pls have network tech investigate if there's a SMS outbound network issue ASAP.

• hedgehog managers put them in the Gamestop (@TaishkaLefler) reported 20 minutes ago

  @freedomsupport I got hung up on so I'll try Twitter. I want to remove the Phone Protection Plan 9 from my account. I've had the phone 3 months now, I think I'm good. There used to be codes you could use to cancel various add-ons; text that code & it gets cancelled.