Freedom Mobile outages and service status in Kamloops, British Columbia

Problems in the last 24 hours in Kamloops, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kamloops, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  manish midha (@midha_manish) reported 5 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Juliette (@Juliettemvp) reported 9 minutes ago

  @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.

• 
  James Kellough (@JamesKello) reported 16 minutes ago

  @FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻

• 
  Andrew Brlic (@AndrewBrlic) reported 20 minutes ago

  @FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat

• 
  Jen Whyte (@cheesebroad) reported 20 minutes ago

  @FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.

• 
  Spike (@HeyimSpike) reported 20 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  HolyShit (@SuperNovaLRD) reported 21 minutes ago

  As a long-time Canadian customer, I'm concerned about Bill C-22 and how it might impact my data privacy. 🇨🇦 I’m eager to hear what steps @FreedomMobile plans to take to protect its customers, especially as other companies are speaking out. 🙏🔒

• 
  Jack (@jbn_jack) reported 21 minutes ago

  Hey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???

• 
  Ryan Wilson (@RyanNW23) reported 22 minutes ago

  @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

• 
  Nehal Mohamed ⚕️ (@NEHAL888888) reported 24 minutes ago

  @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!