Freedom Mobile Outage Report in Kapuskasing, Cochrane District, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Kapuskasing, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kapuskasing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (58%)

2. 

   Phone (31%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (4%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 3 minutes ago

  @AnthonyLacavera @FreedomMobile Service sucks, will your coverage within Calgary improve?

• Mr. Mic (@TheRealMrMic) reported 3 minutes ago

  @freedomsupport Done that a few times and no difference…. Even the 3G connections are not working correctly

• Chris Narduzzi (@ChrisNarduzzi) reported 4 minutes ago

  @AnthonyLacavera @FreedomMobile We were with Wind/freedom 8 years ago or so, and it was the worst sevice we've ever had. Dead zones, roaming in our own home. Dropped calls. Just the worst

• RHO (@TravelEatAwe) reported 5 minutes ago

  @freedomsupport I’d love you to give me a solution not an excuse via DM. Unlocking a cell phone should not be this hard. That you make it this difficult makes me wonder what kind of game you’re running. Please give me a solution via DM. @freedomsupport @FreedomMobile

• K. (@KONRADKASPAREK) reported 7 minutes ago

  @AnthonyLacavera @FreedomMobile I’d like @FreedomMobile to look at my rate and help me out. I’m being overcharged

• Erica Ehm (@EricaEhm) reported 8 minutes ago

  I am FURIOUS at the terrible customer service I just received at @FreedomMobile. Dismissive answers and taking zero responsibility for their mistakes.😡

• 🇬🇧 S. JR #TeamPapaya 🧡🇺🇦 (@ChimpGenes) reported 11 minutes ago

  @TravelEatAwe @FreedomMobile @freedomsupport CRTC supposed to protect customers but these companies charge an arm and a leg for their service other countries/companies charge pennies for

• HaayeTatta (@haaye_tatta) reported 16 minutes ago

  @freedomsupport Well its very disappointing that Freedom Mobile is not removing my iphone from blacklist, However i paid all of the due bills, and wasting three to four hours evryday with the chat support but are not helping me with it

• Peter Ehm 🇨🇦 🚀 (@PeterEhmAuthor) reported 20 minutes ago

  @EricaEhm @FreedomMobile Unfortunately, customer retention is a low priority for major mobile Carriers in Canada nowadays. Churn makes the bottom line sparkle for them. I simply wait until my current carrier messes up too badly to fix, then move on to a competitor. Repeat cycle every 2-3 years, sadly.

• RHO (@TravelEatAwe) reported 20 minutes ago

  @freedomsupport First I was told it would take 24 to 48 hours, then 72 hours, then five days to unlock a #cellphone. Now you’re telling me to try another cell phone provider’s SIM card. All to do the simplest customer service. Can’t wait to hear your 3rd solution. @FreedomMobile @freedomsupport