Freedom Mobile

Freedom Mobile Outage Report in Kapuskasing, Cochrane District, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kapuskasing, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kapuskasing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kapuskasing, Cochrane District, Ontario 03/10/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rdsraman16 Raman (@rdsraman16) reported

    @FreedomMobile, THIS IS ABSURD ! I placed an order for iPhone 13 pro 256gb at Dufferin location paying extra $100. I was told it’d take 3-4 weeks at max but it’s been more than 9 weeks now. I’ve been a customer for the past 3 years. Is this how you treat your customers ?

  • idavo5000 Dave Kyle (@idavo5000) reported

    Hey @FreedomMobile & @freedomsupport...I have supported your company for several years now...that ends today. The customer service I received this evening from two separate locations as well as your online messaging is amongst the worst I've ever experienced...awful.

  • audiobeing PapaGord (@audiobeing) reported

    Hey @FreedomMobile why have customer service when they are not allowed to help the customer!!

  • nicolecounty Nïc Cuntÿ (@nicolecounty) reported

    @FreedomMobile Just had your customer service hang up on me? Real professional of him. I’m actually gobsmacked. Can’t wait to switch my phone and broadband now #freedommobile #canada #dontbother

  • stone4prez Jesse Stone (@stone4prez) reported

    I fight evil Many people at home know allllll kinds of things and never say them because it's dumb acrobatic Crack head stuff This is a third of reality untouched like Virgin snow @FreedomMobile And we've been the the moon and Mars Look at our phones What is gonna happen

  • aaybeerocker Aatish Bhardwaj (@aaybeerocker) reported

    Hey @FreedomMobile … as your genuine customer I only asked for an increase of data on my current plan because other new users are getting more data on same plan but instead of helping me out your customer care rep. just gave useless reasons.. is this how you deal with customers?

  • nonamemoneyacc . (@nonamemoneyacc) reported

    @FreedomMobile won’t let me port out my number. Been on the phone with them all morning and it’s problem after problem. First, I get hung up on. Then they tell me no port request was put through. I call Koodo and they say it has, but we still put out another………

  • Brikafrika BrikaFrika (she/they) (@Brikafrika) reported

    @FreedomMobile I just tried twice (after being ignored the 1st time) to do my contact tracing due diligence to get a message to one of your service techs about a possible exposure last Wednesday. They told me to fill out a complaint form. Seriously WTFing about safety here.

  • NazarSayed4 Nazar Sayed, MBA, PMP® (@NazarSayed4) reported

    @freedomsupport received shipment email with a strange Canada Post Tracking Number: 3ETR000002242 That is not trackable on Canadapost site. Can you please help ?

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile Hey how about you address the customer service and not worry about resolutions. Instead assist customers and then worry about this other stuff. Lots of angry people about service and silly policies