Freedom Mobile

Freedom Mobile Outage Report in Kapuskasing, Cochrane District, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kapuskasing, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kapuskasing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kapuskasing, Cochrane District, Ontario 01/22/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lucv317 Luc (@lucv317) reported

    @FreedomMobile how come it's impossible to speak to a home Internet support agent? Tried to resolve an issue on your chat support last month for about 6 hours and still hasn't been resolved

  • gamer___15 gamer (@gamer___15) reported

    @FreedomMobile stay away from likewize insurance that freedom offers poor customer service and not solving phone issue.

  • humbled369 dave 🇨🇦🏳️‍🌈 (@humbled369) reported

    @freedomsupport So I made my first payment, directly to Freedom Mobile last week. They told me they were willing to take my 20 dollar a month payment. My bill has gone down from 338 dollars to 188 dollars. Right on I thought. The lady I talked to was polite and respectful.

  • ArnavBindra29 Arnav Bindra (@ArnavBindra29) reported

    @FreedomMobile Been following up on a few charges on my bill for the last 14 days. No resolution provided at all, in fact the staff was rude and made false commitments. Disappointed with the service!

  • tlhingan_ Francesco Pisani (@tlhingan_) reported

    @freedomsupport The latest Samsung system update for the S10 is causing issues with Gear VR. It wants to uninstall it, but it can't. Samsung says it's not them. Is it you?

  • Swiftshott Schwift (@Swiftshott) reported

    @freedomsupport I’m having a problem the my DN charges on my monthly statement?

  • sungmanitu88 @sungmanitu88 (@sungmanitu88) reported

    I won't pay my bill on time @FreedomMobile Your kiosk didn't have an internet connection from your parent company Rodgers communications. What a rediculous situation ! You can wait as you can't provide consistent service.

  • Chibi_Matt Matt Hesketh (@Chibi_Matt) reported

    @freedomsupport experiencing no service in east Toronto?

  • Kathy1R Kathy Rodley (@Kathy1R) reported

    @freedomsupport I have a quick question I recently changed my plan to big gig with unlimited calls in Canada I never made a long distance call before. Is it safe and covered to call Calgary to land line non freedom member.

  • trueman832 G Trueman 🇨🇦 (@trueman832) reported

    Wow @FreedomMobile is a ******* joke. First bill missed because wrong email address. Wrong street address. Forgot the xmas promotional discount. Can't reach anyone, support line cuts off. And now late fees. **** you losers I'm out.