Freedom Mobile

Freedom Mobile Outage Report in Kapuskasing, Cochrane District, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kapuskasing, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kapuskasing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kapuskasing, Cochrane District, Ontario 11/24/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BigBoss52112110 Boss (2WayWiggs) (@BigBoss52112110) reported

    @freedomsupport Mobile Internet is not working.

  • valdaymusic Xander Valentine (@valdaymusic) reported

    Hey, @FreedomMobile @freedomsupport why is it so difficult to change a billing address; why do you guys even have an address that’s saved and verified, that’s an address I haven’t lived at since 2014, and would have never given that address out to you, but yet it’s verified? 🤔

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • qtxa1987 🌷 (@qtxa1987) reported

    @freedomsupport Hi i have no service all day - no data and cannot call?

  • SteveKovacsCa Steve Kovacs (@SteveKovacsCa) reported

    @freedomsupport There in no customer login through app or web browser.... I've been trying over two days! 🤮

  • edditingy Eddie (@edditingy) reported

    @freedomsupport can’t log into MyFreedom account as the page is down, and the app isn’t working either atm

  • edditingy Eddie (@edditingy) reported

    @FreedomMobile Your page to log into MyFreedom account is down and the app doesn’t work atm. Do you know what’s happening?

  • _xavierpierre Xavier Pierre (@_xavierpierre) reported

    @freedomsupport your website log in doesn't work it hasn't worked for 2 days.... i cant check my bill or pay my bill

  • AnthonyLacavera Anthony Lacavera (@AnthonyLacavera) reported

    @rsoltyk @FreedomMobile At the time, the group of private equity investors forced the sale of WIND to Shaw, over my objections. I never would have sold it and would have continued building.

  • happynotsad1 Jowita Bydlowska (@happynotsad1) reported

    @freedomsupport No, I have six hours worth of screenshots of your incompetent agents unable to help me which I will send you no problem, but I would like to enjoy my vacation. I've already wasted more than half my day doing this. And still no service.