Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kelowna, British Columbia 01/13/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • connect_web3 Crypto ALPHAlha (@connect_web3) reported

    @freedomsupport why is it I can't cancel my phone in your store but a stranger can call you to simswap me?

  • Jules202277 Jules of the Rain (@Jules202277) reported

    @freedomsupport Thank you for your response! Likewise told me that the processing fee starts from $139 and goes upto $499. Seems like either you are not updated or they are charging more. I have been following up with them since Oct 16; still no resolution! Complained to CCTS

  • Jules202277 Jules of the Rain (@Jules202277) reported

    @freedomsupport Terrible Protection Plan with “Likewise”; they are a bunch of scammers!! People don’t buy protection plan from @FreedomMobile - “Likewise” will happily collect your money but will not help you if you need them!

  • Max60840129 Max (@Max60840129) reported

    @FreedomMobile horrible customer service! Y'all offering new customers a special plan and don't want to allow your current customers to opt in, really shows us how much y'all appreciate our business. And customers with pay as you go can cancel service and rejoin to get the deal

  • Patribalanza1 Patricia Balanza (@Patribalanza1) reported

    @freedomsupport do you have any outage in 85th street SW? home internet doesn't work

  • tonytmg Tony Colalillo (@tonytmg) reported

    @freedomsupport @FreedomMobile Exactly my point - creating an MVNO to purchase bulk access would increase access to the network for existing customers.

  • musesandmoons 🌙 m o o n — m o o n ; 🔩 (@musesandmoons) reported

    @freedomsupport I’ve been a customer with freedom for over 5 years now, and your customer service / quality still sucks. ¯\_(ツ)_/¯ literally waiting for my plan to be done so I can switch providers.

  • TristanWebDev TristanIsfeld (@TristanWebDev) reported

    After contacting the support team via SMS the issue was not resolved. However after contacting the support team on Twitter they were very pleasant and resolved the issues! Thank you @FreedomMobile support team!

  • GeorgeI88241999 George Ivanov (@GeorgeI88241999) reported

    @freedomsupport got disconnected twice , and the bad part is they don’t even care to call back . Gotta dial the 1888 number and do the process again . Just horrible

  • mohini7095 Mohini Sharma (@mohini7095) reported

    2 hour chat with my dear @FreedomMobile just to make a call to Canada. I deserve something to help you find a case patiently and to improve your services. END RESULT: No luck 🫥 #freedommobile