Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kelowna, British Columbia 12/05/2025 23:55

December 05: Problems at Freedom Mobile

Freedom Mobile is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Katy47932435 Katy (@Katy47932435) reported

    @QuantumXERO @freedomsupport Same issue

  • Renegade604 🇨🇦Marena🇨🇦 (@Renegade604) reported

    @supertylerc @FreedomMobile Yup, their service has definitely gone downhill in the lsst couple of years

  • princessclerkTO Bratty Becky (@princessclerkTO) reported

    I’m not sure if a @freedomsupport tower is down or my phone is trash but I tried to upload a gif at 9 am and it was still not loaded when I went on break at 1pm 🙃

  • BenAdams519 Bska (@BenAdams519) reported

    @freedomsupport no service in southern Ontario

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport I have had the worst service from your online agents. I will never recommend you to anyone

  • LTerech Lisa Terech (@LTerech) reported

    @freedomsupport Done and done. I foolishly answered a few, but never expected this, well, onslaught. Thanks for the advice!

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport with over 5 hrs of back and forth, still my phone issue isn't resolved. Agents said 5 days. Another agent said $600. To cancel this poor service. Customers choose wisely.

  • chrifraser Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • ashleyokrucky ashley okrucky (@ashleyokrucky) reported

    @freedomsupport my texts aren't sending even though I have full service. Why?

  • erry1getshwifty 😮‍💨 (@erry1getshwifty) reported

    @FreedomMobile Ya’ll suck. ur service sucks. ur data sucks. and i still dont have 5G