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Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 32% Phone (32%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MariaSocially
    Maria Khan (@MariaSocially) reported

    @freedomsupport You charged me $100 in roaming during my less than 24 hour stay in Seattle last month. After 4 years of paying for two lines your cust service reps are unwilling to help. I'll be closing my tab ASAP and moving on to a better provider. #disappointed

  • andy91125
    Andy (@andy91125) reported

    @asifintoronto @FreedomMobile @Bell Good luck getting service more than 30 minutes outside the city tho

  • realkamalia
    Ahmad (@realkamalia) reported

    @freedomsupport Hii I've your one year plan which about 90$ per year now I'm in Saskatchewan Regina I want to ask if your service is only 1-2 province how I could use this sim card I didn't think about it before now I don't have coverage on that sim card

  • PeterVarnai3
    Peter Varnai (@PeterVarnai3) reported

    @freedomsupport Hi, my service has been down since yesterday evening (no data, no texts/calls). My payment for April was automatically deducted a day prior. I also cannot access my online account - after sending a security code to my email, it just gets stuck. Any tips?

  • HolliB123
    Hollí Ní Bhreasláin (@HolliB123) reported

    @freedomsupport Hi, I have been having ongoing issues not being able to access my account for a week and the issue has not been resolved despite contacting several customer service agents. I need access to my account ASAP please

  • meadoval4lyf
    person (@meadoval4lyf) reported

    @freedomsupport No, everything is fine in the subway with you guys. No service troubles. That's the point.

  • yessfac1
    Judith McLaughlin (@yessfac1) reported

    @FreedomMobile @freedomsupport need some help here

  • DRMF_FROGMAN
    DR. M.F. BABA FROGMAN (@DRMF_FROGMAN) reported

    truly, @FreedomMobile would be an incredible service... if it worked at all 🙃 thanks for absolutely nothing, all the time.

  • joewoolery
    Joe Alberta (@joewoolery) reported

    @FreedomMobile I bought a prepaid SIM card and it is not working...I am told it will take 48hours to have it fixed...I have been on 5 different calls and four of those were dropped. #DoNotUseFreedom

  • donatorinaldii
    Donato (@donatorinaldii) reported

    @freedomsupport I’ve already done this but I still can’t get an esim until the 25th of April when my billing cycle restarts, unfortunately I need this solved a lot sooner then that. If you’re able to provide me an answer, I would love to get on the phone with someone that could possibly help me.