Freedom Mobile Outage Report in Kelowna, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• AllHailGabe (@Gabe3l) reported a minute ago

  @FreedomMobile service report: we need better service on Keele between Rutherford & Langstaff Rd. Getting 3G down here and it’s slow af.

• Scott (@Scotty_McQ) reported 2 minutes ago

  @freedomsupport Ah I checked Reddit and other users are confirming there is instead an issue. So I guess there is something going on as an fyi

• Anne Choy (@annechoy) reported 3 minutes ago

  Dear @FreedomMobile I might have to cancel my plan with you guys. I get no data reception at my workplace. (130 Bloor St. Toronto) Can this be remedied before I have to cut my service and switch?

• Coco (@Corinne35443671) reported 4 minutes ago

  ok @FreedomMobile where was my test "emergency alert"??? weren't you participating on the west coast?

• Charlie Currie (@CharlieCurrie) reported 4 minutes ago

  @freedomsupport Yeah, well they aren't helping out very much. I've tried in two Twitter accounts and a Facebook messenger. I keep getting robots. Really stupid robots.

• ☛Sanya☚ (@ItzzSanya) reported 4 minutes ago

  I'm sick and tired of @chatrmobile and their #badcustomerservice online and over the phone #ruderepresentatives #ignorant (10 years wasted) my service is always crashing paying $50+ for trash isn't worth it @FreedomMobile or @PublicMobile you think you can do better?

• S. S. (@s_decembersnows) reported 4 minutes ago

  @freedomsupport Sorry there was a miscommunication. I appreciate your help and knowing my line is not cancelled!

• p8r8s (@p8r8s) reported 7 minutes ago

  Hi @freedomsupport I’m permanently moving from Canada to UAE (Dubai). And I want to keep my mobile phone number for 2FA etc. I’ve been told your $99 prepaid plan would be an interesting option. If I transferred to it, would my phone work in UAE (or do you have network partners)?

• Richard Carmichael (@JustbeFRANK) reported 9 minutes ago

  @freedomsupport how long should it take #CustomerService to resolve a problem @FreedomMobile ? Is it 3 hours? 3 days or 3 weeks? 6 months and counting.

• Kaza🇹🇹🇨🇦 (@Kerriayel) reported 11 minutes ago

  @freedomsupport 1/2 I have questions about why your customer service is so piss poor. 3 days later I still don’t have a simple second line added. 45mins plus on each chat. One agent makes an offer. Transfers me. Next agent says no that’s invalid. Transfers me. Next agent says im sorry, transfers