Freedom Mobile Outage Report in Kelowna, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kelowna, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (59%)
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Phone (31%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Alana Baltzer
(@AlanaBaltzer) reported
@FreedomMobile i would like to know why my end of month payment thru the app wasn’t “processed” yet came out of my bank acct. all month I’ve been topping up data through the app without any issue w pymt. It is a pandemic I would prefer to not have to go in store to pay.
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Dennis ****
(@chowing0823) reported
@freedomsupport Most inapporpriae refund process been waiting for my refund for half a year. Is freedom mobile down the drain and has no money to refund for its customer ?
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Darryl Dinn
(@darryldinn) reported
@freedomsupport after 1h45m with "loyalty/retention" I was told my service might be cancelled because i have been out of zone too long (I was calling to get some extra data). I am at my parents avoiding covid in NL vs ON, they didn't seem care. Do better!
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Efe Idugie
(@efeidugie) reported
@FreedomMobile your customer service called my number while I was still talking he hung up the line, he sounded so rude and arrogant how that is customer service is beyond me, I have been a customer for over 10years, someone has to listen to that conversation
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Yashwant Midha
(@MidhaYashwant) reported
@FreedomMobile Hi i upgraded my device yesterday at 11:20 hrs and called customer service at 11:45 hrs to cancel my order as I didn’t check my address was old one. So till now i called around 8 times and not a single customer service associate has given me same answer. 4372174297
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Ty
(@TyTyndale) reported
@freedomsupport why is your coustoner service rep asking for my full address just cause my phone can't send texts?????
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Think B4U Tweet
(@IRaiseUFacts) reported
@FreedomMobile Your coverage is terrible and you should feel terrible. 👎
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Phillip Blancher
(@phillipblancher) reported
In the never-ending fun saga of me and cell phone providers, I have now flushed @FreedomMobile because their network and roaming sucks. That lasted less than 10 days.
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Derek Sojek
(@derek_sojek) reported
@freedomsupport 2 weeks ago I switched from Telus to Freedom, but the past week or so network has been dreadful, like switching from high speed to dial up. Many dead areas around the GTA. Have there been any problems, or this is as good as it gets? Thanks
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IamBluez
(@iambluezz) reported
@FreedomMobile do you think it's fair having a customer in distress who ALREADY paid for a service and water over 14 hours in 2 days not to be compensated or even treated with a humane level of respect? @6ixbuzztv @CBCNews contact me for full story