Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kelowna, British Columbia 01/28/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Nonurbiznaz CreatorOfTheGingers (@Nonurbiznaz) reported

    @freedomsupport then they say maybe its my card??? Hold on let me ask @amazon who had zero issues with my card when ive spent hundreds just in the last week alone! Get your **** together #FreedomMobile and either give me all of my money back or at least give me service

  • CanadaPaddles PickleballPaddlesCanada (@CanadaPaddles) reported

    @freedomsupport The network isn't just down?

  • ashattack5 ashley✨ (@ashattack5) reported

    @FreedomMobile truly horrible customer service and after being with a company for years you think you would get something out of it. Disappointing.

  • mmcksmith Megan Smith (@mmcksmith) reported

    @freedomsupport and now I apparently can't get my $231.78 credit back! How wonderful! First I can't get a running phone when I'm a customer in good standing without jumping through hoops and now this. This is about the customer service I'm coming to expect.

  • mmcksmith Megan Smith (@mmcksmith) reported

    @freedomsupport Please make esim work or don't offer it. I'm now out a phone because the QR generated doesn't work (others do) but my old phone is deactivated. So I have to go into a store. In COVID wave#3. Thank you so much. I'm so glad I tried this.

  • Dylantmby Dylan (@Dylantmby) reported

    @TheJUNOAwards @justinbieber @FreedomMobile Never say Never #JFCJustinBieber

  • ganjaginga S (@ganjaginga) reported

    @FreedomMobile the WORST phone company ever

  • efabackup whales (@efabackup) reported

    @TheJUNOAwards @FreedomMobile stream sad corny **** #JFCJPSaxe

  • nynyesha Lemon Pepper Stepper (@nynyesha) reported

    @FreedomMobile is absolute GARBAGE!!!! Don’t ever take their protection plan. It’s something they train their staff to lie about just to make an upsale. Canada needs to remove this company like they removed public mobile

  • badsquishy86 Nicholas Burke (@badsquishy86) reported

    @freedomsupport Let's be real, there's a higher chance of you being owned by Rogers than Shaw giving a crap about Ontario. Freedom is a western company now. If I want 5G I'll have to switch providers.