Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kelowna, British Columbia 12/07/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • konjennedy Jon Kennedy (@konjennedy) reported

    @freedomsupport Hi….does Freedom support group text messaging?

  • boobgrabbber guy (@boobgrabbber) reported

    @FreedomMobile or y’all can stop charging Canada these stupid *** prices for fancy radiation

  • mc_sulek Mc Sulek (@mc_sulek) reported

    @FreedomMobile has terrible customer service. Everyone seems to be very incompetent at their jobs, no one has any answers or solutions. I WOULD NOT RECOMMEND IT at all! As soon as I can I will get out of it

  • baseball_layne Layne Douglas (@baseball_layne) reported

    @freedomsupport Thanks. Definitely some kind of issue, they said they will contact me when resolved, likely end of day today or tomorrow. At one point they showed me their screen; it was just spinning wheels

  • CostaLariva gi_gi (@CostaLariva) reported

    @FreedomMobile your customer service is bad. I have asked to speak to a manger and they told me they where going to call me back. The supervisor can’t do anything about the agents inability of do their job.

  • CostaLariva gi_gi (@CostaLariva) reported

    @FreedomMobile you guys have no customer service. You have been charging my husband 198$ a month for a plan that was supposed to be $65. Because the person that activated the line forgot to add the long distance. We have called twice and they are still charging for long distance.

  • humzasi32483678 Cryto_LGnD (@humzasi32483678) reported

    @FreedomMobile Why does your network suck ***

  • Discharger007 discharger (@Discharger007) reported

    @FreedomMobile St. John's, NL taken from Signal Hill

  • tinkushal Kushal (@tinkushal) reported

    @freedomsupport Hey, is unconditional call forwarding a paid service ? If yes, what are the charges

  • pollux2325 John Hutchinson🇨🇦🇨🇦 (@pollux2325) reported

    @freedomsupport, @FreedomMobile Are you experiencing network issues, I can't call or text anyone. I use my cellphone for work. It's kinda important