Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kelowna, British Columbia 12/19/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • teekaliciousss TZA💎 (@teekaliciousss) reported

    I find it sooooo stupid that the only 2 options you have to add a phone to your account with @FreedomMobile is thru either messaging or leaving your house and putting yourself at risk just to go into the store because calling in is NOT an option 🙄🙄

  • hmradma Hussam Radman (@hmradma) reported

    @freedomsupport I don't have a good experience with your live chat they just ask me to call your phone contact center which had problems so I'm stuck in a loop, I'll try again in a couple of days. I'm not DMing my information not confident private information will be secure

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You have everything on DM. Worst service ever. You did not see it because you do not need to solve any issue. Worst service ever

  • JeevanMehmi9 Jeevan (@JeevanMehmi9) reported

    @freedomsupport hello, my new freedom mobile connection is not working. Showing roaming sign. Please help

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @FreedomMobile worst service ever. Not recommended at all

  • jaiminIndian Jaimin Patel (@jaiminIndian) reported

    @FreedomMobile worst company ever. DON’T go with freedom. They fool u when selling phone, tell u connection fees will be waived by calling rep & whn bill comes you see fees, liars! Asked cust rep to clear tht & they arrogantly said to return device & switch back @freedomsupport

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You have everything in DM. No one do anything. Worst service forever

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport Never recommended. Worst service ever

  • saraakristen 𝒮𝒶𝓇𝒶 ♡ (@saraakristen) reported

    @alexandradove @FreedomMobile Yeah they only offer the 64gb iPhone. @FreedomMobile can hire me for customer service

  • rawnifty Damaged & Broken (@rawnifty) reported

    @FreedomMobile your customer service sucks. My CC was compromised. I informed Freedom immediately as my auto pay was due in two days. I was told to pay in store. I tried but they said I had no balance. Now I have a message that says I’ve failed to pay & lost my discounts