Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kelowna, British Columbia 02/14/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SatnamGrewal Satnam Grewal (@SatnamGrewal) reported

    Hey @TELUS why does the power outage affect your customers more than @Rogers and @FreedomMobile ? Same area, similar reception because of the tower being shared between you two. I have all 3 in my house and only Telus lines are struggling.

  • chromewebstore_ Chrome Web Store (@chromewebstore_) reported

    @FreedomMobile freedom mobile I love your plan but you can't be saying **** like this

  • MarieBoyce7 Marie Boyce (@MarieBoyce7) reported

    @freedomsupport I will also not DM you as customers Need to know that not only is Freedom non competitive and non- affordable but they lack in customer care.

  • Steve57280634 Steve (@Steve57280634) reported

    @freedomsupport I just got my new phone from freedom on Tuesday and found out on Wednesday that the screen is cracked and have been getting a huge run around and no help in dealing with this issue

  • TiffanyKShim Tiffany Shim (@TiffanyKShim) reported

    Going to have to leave @FreedomMobile if I continue to provide a delivery service for customers. No signal in many places, or I ended up roaming just like back in the day! I lose so much time struggling to find signal.

  • coldplay_oilers x - Coldplay_Oilers (@coldplay_oilers) reported

    @freedomsupport I did 3 times already and it was all the same terrible experience. All 3 agents told me I can’t schedule an internet move to a new address in advanced even though I’ve done it twice recently and I have the chat history to prove it. It makes no sense.

  • ValenSinn Apocalypse Val (@ValenSinn) reported

    @freedomsupport have a problem again!

  • DevonHargreaves Devon Hargreaves 🇨🇦🇺🇦 (@DevonHargreaves) reported

    I have 3 friends from Ukraine in #YQL, as they work towards ESL & finding employment, they need reliable phone plans. @FreedomMobile has a pre-paid plan, talk,text,2g/mo, at $99/6 mo. As they don't currently have funds, if you'd like to help them out, send me a message!

  • TiffanyKShim Tiffany Shim (@TiffanyKShim) reported

    @freedomsupport I shouldn't still be going into roaming service within Burnaby/ SFU areas, especially since you've been under Shaw for a few years now. Service signal completely gets cut off when in high level apartments. I've been a customer since the beginning, and it's the same then and now.

  • jj_rodz Jj Rodriguez (@jj_rodz) reported

    @FreedomMobile when i suspended my service becoz ill be out of the country for 2 months, does it mean i still have to pay my monthly bills?