Freedom Mobile Outage Report in Kelowna, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (50%)

2. 

   Phone (36%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• #TheWorldIsWatching (@crazyxtina) reported 18 seconds ago

  @FreedomMobile ONCE AGAIN I’M PAYING IN ADVANCE FOR A SERVICE THAT IS UNRELIABLE. #FIXIT #FIXITNOW !!! I’m so over this. I’ll have 3 lines and can’t even call you directly BECAUSE I HAVE NO SERVICE.

• sagar (@me_skhanal) reported 3 minutes ago

  @FreedomMobile Live agent says he needs my login PIN to access my account inorder to suspend a phone line eventhough, I’m already logged in before chat. How can I trust a random person from Freedom to know my PIN?

• Romance Movie Fanatic (@Romancemoviefan) reported 7 minutes ago

  @freedomsupport Still can't phone, text or use data after that massive storm in Whitby. Any update on service issues?

• Alex Liew (@lexography_yeg) reported 9 minutes ago

  @FreedomMobile customer service and technical support matters. unfortunately Freedom could not deliver so you’ve lost a customer to Bell @Bell_Support who was able to solve my Apple Watch issues without a problem.

• Satnam Grewal (@SatnamGrewal) reported 19 minutes ago

  Hey @TELUS why does the power outage affect your customers more than @Rogers and @FreedomMobile ? Same area, similar reception because of the tower being shared between you two. I have all 3 in my house and only Telus lines are struggling.

• sagar (@me_skhanal) reported 22 minutes ago

  @freedomsupport I totally understand that Freedom wants to make sure the account to be authorized but how can a customer trust an agent who will have the PIN visible? Can’t it be encrypted? Trust should be on both ends!

• Jonah Hundert (@jonahhundert) reported 22 minutes ago

  She can't even get proper service on the phone, let alone try and confront this vicious transphobia from @freedommobile without deadnaming herself. She can't even use her legal name on the phone!! 3/

• Erin (@erin4themasses) reported 22 minutes ago

  @FreedomMobile your cell service is atrocious. Second day without service. It’s 2022…not 1983.

• Tweet Latest News (@TweetLatestNews) reported 23 minutes ago

  @FreedomMobile You really internet is slow. I can barely surf.

• godwin lee (@godwin8) reported 25 minutes ago

  @freedomsupport service is very poor in the Thornhill area.. is there an estimate on when it’s going to be restored?