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Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • R_Barona
    R_Barona (@R_Barona) reported

    @FreedomMobile you robbed me!, I cancelled my service and after that you charge my Credit Card with a fee of a service that i had already say that I didn't want!

  • 721and831
    lol (@721and831) reported

    @freedomsupport Black Friday deal is bad this year

  • ramsayalmighty
    Ramsay Almighty (@ramsayalmighty) reported

    @FreedomMobile terrible customer service. I called to discuss my extremely high charge on data, and your customer support begins to gaslight me into canceling my service? do better.

  • BariWasaf
    Wasaf Bari (@BariWasaf) reported

    @freedomsupport I've been trying to reach Freedom Mobile's customer support through text and they haven't responded in hours. Can someone help?

  • jhndryl
    John Daryl (@jhndryl) reported from Toronto, Ontario

    @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

  • MattOnDemand
    Matt Fraser (@MattOnDemand) reported

    @freedomsupport Can I use that 50GB anywhere in Canada? If not, what is the benefit of Freedom over Fido which does have? Why pay the same price if your network is significantly smaller

  • trefwar
    It’s Trevor, You **** (@trefwar) reported

    @freedomsupport I want to cancel my service and apparently your phone support is incapable of doing that. No option to cancel on site, several hour wait for a “call back”, only reinforcing my decision to leave

  • ShmaSingh
    Shma Singh (@ShmaSingh) reported

    @freedomsupport terrible support. On hold for hours be given a deal and have it taken always. Walk away from kudo bc u give a better offer and reneg. Terrible. Supervisors leave incoherent voicemails with no return number. What is this?

  • SashaunaAmoy
    Likkle Miss Therapist💔 (@SashaunaAmoy) reported

    @_ebuka96 @FreedomMobile Chatr if you’re someone who buys their phones. I’ve had service in areas where my friend Rogers, bell, virgin didn’t. Never had a problem. Their plans also slap for the price.

  • ShmaSingh
    Shma Singh (@ShmaSingh) reported

    @freedomsupport Poor does not explain it.