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Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kcclaveria
    Kelvin Claveria ⚡️ (@kcclaveria) reported

    @MishaAbasov @FreedomMobile @Fidomobile Wait, it is? I thought it was on the same network as Rogers.

  • woohoo331
    woohoo331 (@woohoo331) reported

    @freedomsupport 5 stores no stock wow talk about wasting my time on this Freedom never has stock of any phone that people want

  • CHamster142
    CaptainHamster142 (@CHamster142) reported

    @freedomsupport Is the mobile network in Calgary down? I can't make any calls, and when I tried the troubleshooter on the website to send me a support SMS, no message/sms showed up

  • invest2the
    Invest2theMoon (@invest2the) reported

    @freedomsupport Freedom Service is down in Surrey, BC

  • polabahbah
    포라⁷ (@polabahbah) reported

    @FreedomMobile has the worst customer service!

  • PascalPlaya
    Pascal (@PascalPlaya) reported

    @freedomsupport @RastaDaMonsta Why a week though? A week is a long time without service.

  • VirveAljas
    Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

  • kris_ugu
    Kris Uguccioni (@kris_ugu) reported

    Go into the store. Which we did yesterday. Guy updated her plan no problem but no phone in stock. She’s there again today and now they won’t upgrade her device, that they now have in stock…. Bc her married last name is different. @freedomsupport why do you guys make things hard?

  • RastaDaMonsta
    Jenkz 🔜 Get together (@RastaDaMonsta) reported

    Anyone else texts with @freedomsupport not working? Keeps giving me a error 0 when I try and text people

  • dapperlibra
    Ty Best (@dapperlibra) reported

    @freedomsupport I need some help. Where would I find my PUK Code?