Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kelowna, British Columbia 01/18/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • pkphilip Phil Kwong (@pkphilip) reported

    @freedomsupport Phone is working fine, just this particular area has poor coverage since 2020. I am hoping someone would report this so you guys can improve.

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @freedomsupport I have contacted online support, but no one knows anything about home internet billing. U can't pay online U can't pay in store Great job @FreedomMobile @freedomsupport

  • _ThisIsNowhere_ Susie Q (@_ThisIsNowhere_) reported

    @freedomsupport Is the app down? I want to pay my bill and the app won't open.

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport I've already did thar. Reset network connections etc. Etc.

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @FreedomMobile your online portal doesn't support home internet any more to manage account and make payment. Even your showrooms do not accept payment for home internet. Please solve your website issues, the old portal was better

  • DjDriftHWSS Yuh Mudda's Doubles Man (@DjDriftHWSS) reported

    @Lulu25234855 @FreedomMobile I'm in Brampton and I'm having the same problem

  • nicoruiztorres Nicolas RuizTorres (@nicoruiztorres) reported

    @freedomsupport So I checked my account and it shows I have only used 3%. Very confusing. Please help!

  • Allan11644281 Allan Mitchell (@Allan11644281) reported

    @FreedomMobile I need to update my mailing address. Can you help?

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport @AndreArsenault1 I really dislike these trouble shoot answers when most of the time it's your networks and you guys always fail to acknowledge it until too many customers start complaining online , instead of hiding things from customer be honest just like how rogers is buying you guys out

  • sidhu_aw mandeep sidhu (@sidhu_aw) reported

    @freedomsupport How about give a signal no range here in Brampton from 30 minutes