Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kelowna, British Columbia 03/04/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JustADaddio Joseph Diamanti (@JustADaddio) reported

    Dear @chatrmobile I haven't been able to make, or hold a call without it dropping for weeks now.. I pay 55 dollars a month for texting & data basically; and I'm not happy. Sincerely, A dedicated, long time customer about to switch to @FreedomMobile

  • KatManDude Bob Watanabe (@KatManDude) reported

    @freedomsupport Your LTE+ data connection has been painfully slow the last few days. I'm at full bars and not past the throttling limit yet, and basic pages are taking forever to load or even fails saying there's no network connection. What's going on?

  • sungmanitu65 @Sungmanitu65 (@sungmanitu65) reported

    @freedomsupport I have been with you for at least 6 years & in that time I have not once seen a micro tower installed in my neighborhood. You rely on your now parent company in my area which makes you substandard. Further more I didn't like the dismissive attitude at my local freedom service...

  • DeniseLHeureux1 Denise L'Heureux (@DeniseLHeureux1) reported

    @freedomsupport Then who's the lower cost cell service company that's associated to Telus?

  • sibelmann Rachit (@sibelmann) reported

    @freedomsupport I bought iphone 13 pro max from your store as direct delivery. It's been 5 days I haven't got any shipping details and customer care says they can't help too. Who should i reach out to

  • presgang Graham Isador (@presgang) reported

    If you'll allow me to complain at a company for a moment: @FreedomMobile your people in your store tell me they can't give me the advertised promotion, I need to call the number. The people on the phone say I need to do it in-store. Brutal customer service.

  • DrAbrarBaig Dr Abrar Baig (@DrAbrarBaig) reported

    @FreedomMobile Hi I switched to vacation plan and paying monthly. When I returned I want to turn on my sim but there was no service. On contacting CS told me that my number is not available and activate an alternative number

  • Ravetcofx Corbin (@Ravetcofx) reported

    @freedomsupport Seems to be a general issue in Tsawwassen

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • GusTooWon21 Rob Dallimore (@GusTooWon21) reported

    @freedomsupport gotta say im pretty dissappointed at the service I just received at one of your retail locations. It has me looking for a new cell phone provider.