Freedom Mobile

Freedom Mobile Outage Report in Kelowna, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kelowna, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kelowna, British Columbia 09/17/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • xpanoler xpanoler (@xpanoler) reported

    @FreedomMobile I'd be happy with a decent signal on Commercial drive.

  • Crazyo__o 🦧 (@Crazyo__o) reported

    @freedomsupport can I cancel my pre order because at this point I might just go somewhere else to buy the phone, I been waiting weeks and every time I call they say “we’ll call you”

  • Jas30317962 Jas (@Jas30317962) reported

    @freedomsupport is such a garbage service. People call me and it says the number doesn't exist, and most of the time WhatsApp calls work. Can Anyone set up a call with me?

  • gamegirlie2007 Laura Slater (@gamegirlie2007) reported

    @FreedomMobile I am receiving texts several hours after they have been sent for the past 2 days. Is this a known issue or should I seek out some assistance?

  • RickKulesza Rick Kulesza (@RickKulesza) reported

    @freedomsupport I could not here calls , some times cracking, sometimes nothing at all, generally they could hear me, is there a problem…. Windsor Ontario

  • kirru2001 Kiran Chinta (@kirru2001) reported

    @freedomsupport unable to connect to any network on international roaming. While in indoors Wi-Fi calling works good

  • AishwaryaREswar Aishwarya Rangarajan (@AishwaryaREswar) reported

    @FreedomMobile I'm fed up of your customer service in just 2 days!! I requested for a Port request while purchasing your network's plan.. its not done and Ive big issues cos of this! Here is the reference number FSR00382680

  • aftsmt Arian (@aftsmt) reported

    @freedomsupport Would you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families?

  • anaxerete Maroha Berry (@anaxerete) reported

    @freedomsupport hours on the phone and via live chat + being hung up on three times to prevent me from speaking with a supervisor and I still can't get a resolution for my issue. This is appalling. Even Rogers isn't this terrible.

  • Gingiraf Ginger (@Gingiraf) reported

    @FreedomMobile It’s cheap cus it sucks. Just go with Bell or Telus ong