Freedom Mobile outages and service status in Kirkland, Quebec

Problems in the last 24 hours in Kirkland, Quebec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kirkland, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emmanuel (@cozmopoll) reported 5 minutes ago

  @FreedomMobile instead of begging people to join your network improve your bloody reception in #Toronto west end #horrible

• 
  Andrew Brlic (@AndrewBrlic) reported 7 minutes ago

  @FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat

• 
  Yvonne Kushe (@kushemusic) reported 7 minutes ago

  @FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.

• 
  Yojenkz (@JYojenkz) reported 8 minutes ago

  @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.

• 
  Jules 🦋 (@juliewarman) reported 10 minutes ago

  @FreedomMobile I have to say I went to upgrade my phone at your South Surrey BC location on the weekend and it smelled so terrible in there I couldn’t even stay in the store and had to leave. I don’t know if it was a customer or an employee, but the smell was absolutely atrocious.

• 
  B̴B̴3̴ (@0xBB3) reported 13 minutes ago

  @ericzawo @rory_mg @FreedomMobile Agreed. Was very happy with them. I just didn’t like how I got 0 service in cottage country. Has the network been improved? It’s been a few years since then

• 
  Business Analysis Coach CBAP® 🇨🇦🇳🇬 (@MissPragmatic) reported 14 minutes ago

  Hello @FreedomMobile I bought an IPhone XS Max from you as a customer and have since paid off the phone however the phone is till locked to freedom mobile after all these years. I have visited your service center and called tech support countless times.

• 
  Not Op Cue (@NotOpCue) reported 17 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  Alex Blanchard (@Alexblanchard67) reported 18 minutes ago

  @JonFraserTF @TELUS I switched to @FreedomMobile for home and mobile last year. Cut my bill in half and don't pay roaming fees. The service has been the same as Rogers I had before. Highly recommend

• 
  (adam) (@ONRADAM) reported 18 minutes ago

  @FreedomMobile Never ever again