Freedom Mobile

Freedom Mobile Outage Report in Lacombe, Alberta

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lacombe, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lacombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lacombe, Alberta 11/29/2025 07:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GigDriverBS GigDriver BS Reporter (@GigDriverBS) reported

    @FreedomMobile it has been over 2 years sense I asked this but why do you still not carry the Galaxy watch, you said it was coming soon same as 5G and years later still no improvement in coverage or products. Think it's time to return to a real phone service provider

  • nevervicky nevervicky (@nevervicky) reported

    @freedomsupport very cool how Freedom keeps charging me despite cancelling service months ago—customer service has been hilariously unhelpful!

  • Dillslice DillSlice (@Dillslice) reported

    @freedomsupport still no update on me being UNABLE to make or receive calls on this network....

  • Nisha_Photos Nisha Purushothaman (@Nisha_Photos) reported

    The biggest mistake I have done is choosing #FreedomMobile as my phone connection. Their support team - @freedomsupport - is an absolute failure. I am trying to change my address for two weeks. two weeks ago they said it's done... but not done yet... anyone got any suggestions...

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport been over 6 months trying to get a hold of someone higher then a manager . Why is it in your policy to give no time frame or day or anything for someone higher then a manager to contact customer.

  • LdS_TO LdS (@LdS_TO) reported

    @freedomsupport Every time I’m even a short distance out of Toronto I can’t get cell service. Even when I’m right near a cell tower. I travel a lot outside Toronto and have been having car trouble so I need to change my plan. Can I cancel it?

  • pekli9 the_thoughtful_frog (@pekli9) reported

    @freedomsupport I fell down a completely different rabbit hole. I found a Pinephone (runs certain Linux ARM distros) that works with Freedom. It'll be interesting to see what happens after I set the thing up.

  • oshawapilot Pilot (@oshawapilot) reported

    @FreedomMobile just spent almost an hour on the phone trying to get an answer regarding upgrading my phone, never did get the information I was looking for and then the rep who promised to call me back because of a bad connection….never did. Ugh, terrible CS….

  • Sricharan_6 Sricharan (@Sricharan_6) reported

    @FreedomMobile @FreedomMobile promised to keep us connected, turns out you get a terrible network and now I'm with @koodo

  • level28mitch MITCH (he/him) (@level28mitch) reported

    @freedomsupport No one at your company can provide me with a tracking number and Fedex states my tracking number is not valid that was provided via email. Can someone please help me? This is super frustrating.