Freedom Mobile

Freedom Mobile Outage Report in Lacombe, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Lacombe, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lacombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Lacombe, Alberta 01/18/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @FreedomMobile Is freedom mobiles resolution to get purchased by Rogers?

  • larrylarry Laurence Lui / 呂朗鳴 (@larrylarry) reported

    @freedomsupport Where exactly was tunnel service expanded?

  • AdorkableGBear Adorkable Grizzly (@AdorkableGBear) reported

    @freedomsupport Is the “Freedom” network down? I can’t get a connection at all, phone will occasionally connect to “Nationwide”, but I don’t particularly want to be roaming. Don’t see an option on the website or in the app to check for service outages.

  • shaFCTOR factor (@shaFCTOR) reported

    @freedomsupport @robertmanship why do your customer service representatives hang up when i tell them i want to cancel?

  • ganjaginga sarah 🍃 // sour tangi 🍊 #ACNH (@ganjaginga) reported

    wait how did @freedommobile apply two plans to one phone? so i’m paying $50 for a 15gb plan and then $25 for another one. wtf

  • oh_ho_ho_hoe SC (@oh_ho_ho_hoe) reported

    @freedomsupport My husband has been in constant contact with somebody regarding our multitude of issues. But we are no longer receiving useful updates or any kind of assistance that is in any way useful or mitigating the situation in any way.

  • I_luvspice Lettie Lee (@I_luvspice) reported

    @freedomsupport It’s 7:16 AM and the service is still unavailable. This is deliberate. U guys cut off service to my phone as well and shouldn’t have done so until tomorrow respectfully as that’s the last day to pay. I’m going to report this issue to the CRTC as well. U caused the inconvenience

  • jasm33t Jass (@jasm33t) reported

    @FreedomMobile I don't know why you are not aware of this but these places i mentioned are in the centre of the cities and i dont know why there is no network. there is only 1 tower out of 4 in phone and internet doesn't work there. i request you to please work on this. (3/3)

  • RayB34415996 Ray B (@RayB34415996) reported

    @FreedomMobile Just got off the phone with the 7th call agent. No compassion for my situation. Was told that I need to pay. They said I used 2gigs of data in the span of 4-5hrs and that cost me $900+. I need HELP!

  • VermeGeo George Vermeulen (@VermeGeo) reported

    @freedomsupport I've lost all service this morning for some reason. Is there a network outage in Southern Ontario I should know about?